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2013 DODGE AVENGER — Complaint #1431421

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NHTSA Complaint about VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE filed December 8, 2017

NHTSA complaint #1431421 (ODI reference 11053520) concerns a 2013 DODGE AVENGER and was filed on December 8, 2017. The owner reports the failure occurred on December 9, 2016. The vehicle had 115,000 miles on the odometer at the time of the incident. The report was geocoded to Illinois based on the filer's self-reported location. The affected component is categorized as visibility:defroster/defogger/hvac system:heater core, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. No VIN was supplied by the filer, so this complaint contributes to model-year trend data but cannot be tied to a specific vehicle.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same DODGE AVENGER cohort independently describe similar visibility:defroster/defogger/hvac system:heater core failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2013 DODGE AVENGER shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2013 DODGE AVENGER
Component
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
State
Illinois
Mileage
115,000 mi

Complaint Description

TL* THE CONTACT OWNS A 2013 DODGE AVENGER. WHEN THE HEAT WAS ACTIVATED, THE PASSENGER SIDE VENT PRODUCED COLD AIR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HEATER CORE NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 115,000.

Complaint Details

NHTSA Complaint ID 1431421
ODI Number 11053520
Date Filed December 8, 2017
Failure Date December 9, 2016

Similar VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE Complaints for 2013 DODGE AVENGER

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.