Total Complaints
4 filings
WESTERN STAR 4964 · model year
1999 WESTERN STAR 4964
4 NHTSA complaints, 1 crash report. A VIN lookup is required to determine whether a specific vehicle has an unrepaired recall.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 1999WESTERN STAR4964 carries 4 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 1 crash, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
The most frequently selected component label in reports for the 1999 4964 is suspension:front:springs:air suspension system with 1 filings, followed by service brakes, air (1) and service brakes, air:supply:hoses, lines/piping, and fittings (1). Complaint categories reflect owner reports and intake categorization; they do not establish a defect pattern or cause.
No open NHTSA investigation overlaps the 1999 4964 in the current dataset. Owners comparing this cohort against neighboring years should read the complaint-by-year trend as report volume, not a causal diagnosis. Use the related-complaint feed and the official recall lookup when researching a specific vehicle.
4
Complaints
1
Crashes
0
Fires
0
Injuries
0
Deaths
Crashes Reported
1 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM | 1 |
| SERVICE BRAKES, AIR | 1 |
| SERVICE BRAKES, AIR:SUPPLY:HOSES, LINES/PIPING, AND FITTINGS | 1 |
| SUSPENSION:FRONT | 1 |
Recent Complaints
20090326SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2001 WESTERN STAR 4964SX RV (NA). THE CONTACT STATED THAT THE FAILURE OF THE PUSHER AXLE (AXLE NUMBER 01-3-1-11) WAS CAUSING THE STEERING TO DEVIATE FROM THE DIRECTION HE ATTEMPTED TO STEER. THE DEALER ACKNOWLEDGED THE FAILURE, BUT DID NOT PROVIDE A REMEDY. HE CALLED AN INDEPENDENT REPAIR SHOP AND A TECHNICIAN STATED THAT HE WOULD HAVE TO REPLACE THE STATIONS AND RE-WELD THE FRAME. THE CONTACT CALLED THE DEALER, BUT THEY WOULD ONLY ASSUME PARTIAL RESPONSIBILITY FOR THE REPAIR. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 100 AND CURRENT MILEAGE WAS 76,000.
Mileage: 100
20010709SERVICE BRAKES, AIR:SUPPLY:HOSES, LINES/PIPING, AND FITTINGS
BRAKE HOSE CHAFFING AGAINST FRAME, ROUTED INCORRECTLY UNDER SLEEPER CAUSING RUPTURE. REFER TO DIAGRAMS SHOWN WITH REPORT. *YH
20000814CrashSERVICE BRAKES, AIR
AIRLINE POPPED OUT.
19991116SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM
THE 5 AIR RIDE SUSPENSION VALVES WOULD BE AT DIFFERENT HEIGHTS ALL THE TIME. WOULD "DUMP OUT" WHILE GOING AROUND CURBS OR CORNERS OR EVEN AT STOPS. THE RUBBER ENDS ON THE RODS WERE REPLACED WITH METAL RODS. THEY WERE NOT ADJUSTED CORRECTLY. THIS CAUSED VEHICLE TO PULL HARD TO THE RIGHT. WOULD VIBRATE VIOLENTLY. ALSO, CLUTCH WAS REPLACED. PROBLEMS STILL EXISTS. *AK
Compare 1999WESTERN STAR4964 to Similar Vehicles
Frequently Asked Questions
How many complaints does the 1999 WESTERN STAR 4964 have?▼
The 1999 WESTERN STAR 4964 has 4 NHTSA complaints, 1 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What are the most common problems with the 1999 WESTERN STAR 4964?▼
The most-complained component for the 1999 WESTERN STAR 4964 is SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM with 1 complaints. Other frequently reported areas include SERVICE BRAKES, AIR and SERVICE BRAKES, AIR:SUPPLY:HOSES, LINES/PIPING, AND FITTINGS.
Is the 1999 WESTERN STAR 4964 safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data vintage: August 2026. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Every figure on PlainCars is rendered directly from NHTSA complaint and safety data, no number is typed in by an editor. This year-specific record is rendered from NHTSA ODI, recall, and NCAP rows for the 1999 WESTERN STAR 4964; no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of August 2026.
Read our methodology - how this data is sourced, computed, and verified.