Vehicle make

Western Star

73 NHTSA complaints and 104 safety recalls across 12 models, every figure pulled straight from federal records.

Complaints
73
Recalls
104
Models
12

The verdict

Western Star pairs top-10% complaint standing with an above-average recall count.

Top 10%
fewest complaints, US makes
49th pctile
recall volume, US makes

How does Western Star compare?

Western StarFerrariAll makes

Complaints per model(lower is better)Behind Ferrari
Western Star6
Ferrari3
All makes507
Recalls per model(lower is better)Behind Ferrari
Western Star8.7
Ferrari0.8
All makes3.6

Western Star models by complaint volume

Top nameplates, all model-years combined

complaints

What this shows Within Western Star's lineup, the 4900 carries the most NHTSA complaints. High-volume nameplates accumulate more filings simply because more of them are on the road, drill into a model for its per-year and per-component breakdown.

Source NHTSA consumer complaint database As of 2026

Western Star is registered with NHTSA as a vehicle manufacturer and carries 73 consumer safety complaints across 12 nameplates in the Office of Defects Investigation public database. The brand has been the subject of 104 safety recalls. Every one of those figures is pulled directly from NHTSA's published datasets, not from owner forums, manufacturer marketing, or third-party reliability surveys, so the numbers you see reflect the same data federal regulators use when they decide whether to escalate a preliminary evaluation into an engineering analysis or a formal defect order.

Model-level volume varies widely inside any automaker's portfolio: best-sellers accumulate complaints simply because more vehicles are on the road, while limited-run trims and discontinued nameplates often carry disproportionately high complaint rates per unit sold. Inside Western Star's lineup, the single highest complaint count sits with the 4900 (26 filings, model years 1998–2020), followed by 4700 and Western Star. Use the table below to compare nameplate-by-nameplate counts, then drill into a specific model to see which components dominate and which model years concentrate the crash, fire, and fatality reports.

No open NHTSA investigations are currently tracked against Western Star in this dataset, meaning the Office of Defects Investigation is not, at this moment, reviewing a specific defect allegation for the brand. Recall status, by contrast, is backward-looking: it tells you what the manufacturer has already been compelled to remedy, not what they are being asked to remedy next. Together, complaints, investigations, and recalls form the three-layer early-warning system federal safety regulators have relied on since the National Traffic and Motor Vehicle Safety Act of 1966.

Which Western Star models get the most complaints?

ModelComplaints
490026
470010
Western Star7
57007
Constellation5
Conventional4
49644
4900ex4
4962
47X2
69001
49X1

Frequently Asked Questions

How many complaints has Western Star received?
Western Star has received 73 NHTSA complaints across 12 models and 104 safety recalls.
Is Western Star reliable?
Western Star has 73 total NHTSA complaints across all models. Compare complaint counts per model and model year to identify which Western Star vehicles have the fewest reported issues.
How do I check for Western Star recalls?
Browse Western Star models on PlainCars to see recall history by model and year, or visit NHTSA.gov and enter your VIN for official recall status. All recall data on PlainCars comes directly from NHTSA.
Where does Western Star complaint data come from?
All complaint and recall data is sourced from the National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation. Complaints are filed by vehicle owners and NHTSA publishes them publicly.
What do Western Star complaints cover?
NHTSA complaints include consumer-reported issues with brakes, engines, airbags, steering, electrical systems, and other safety-related components. Each complaint may note crashes, fires, injuries, or deaths associated with the defect.

Vehicle Safety Guides

Top Western Star Models

Nationwide makes with similar ODI profiles

Two cross-make peer sets for Western Star. Same-make model lists stay above; these neighborhoods are nearest other makes by published NHTSA totals (complaint floor ≥100, recall floor ≥10).

Similar recall volume

Nearest makes by recall campaigns (104 here), excluding the complaint-volume set.

Data vintage: August 2026. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.

Every figure on PlainCars is rendered directly from NHTSA complaint and safety data, no number is typed in by an editor. Western Star counts on this page are computed from the NHTSA rows shown in the linked model records; no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of August 2026.