2020 WESTERN STAR 4700

6 complaints filed with NHTSA.

6
Complaints
0
Crashes
0
Fires
0
Injuries
3
Deaths

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM1
ENGINE1
STEERING1
SERVICE BRAKES1
FORWARD COLLISION AVOIDANCE: WARNINGS1
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING1

Recalls (12)

19V76900025/10/2019

STEERING

Daimler Trucks North America LLC (DTNA) is recalling certain 2020 Western Star 4700 vehicles. The steering shaft may have been improperly installed, potentially causing a loss of connection between the steering wheel and front axle wheels.

21V20600024/03/2021

ELECTRICAL SYSTEM:WIRING

Daimler Trucks North America, LLC (DTNA) is recalling certain 2019-2021 Western Star 4700 and Western Star 5700 vehicles. The ground harness wiring may be undersized and may cause a connector to melt.

20V28100018/05/2020

ELECTRICAL SYSTEM:WIRING

Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2021 Western Star 4700 and 5700 vehicles. A particular wire in the ground harness may be undersized, possibly resulting in a melted connector in the ground circuit harness. If the connector becomes damaged, under certain circumstanc

21V89600017/11/2021

TIRES

Daimler Trucks North America, LLC (DTNA) is recalling certain 2012-2021 Freightliner SD 108, Freightliner SD 114, 2016-2020 Freightliner Coronado, 2013 Western Star 6900, 2013-2022 Western Star 4700, Western Star 4900, and 2022 49X vehicles. The tires and rims are not approved and rated for these v

22V33800016/05/2022

EQUIPMENT:OTHER:LABELS

Daimler Trucks North America, LLC (DTNA) is recalling certain 2020 Freightliner Cascadia, 2020-2022 Western Star 4700 and 5700, 2022 Western Star 4900, and 2020-2023 Freightliner New Cascadia vehicles. The Gross Axle Weight Rating (GAWR) listed on the Federal Certification Label is incorrect, which

20V63400014/10/2020

EQUIPMENT:OTHER:LABELS

Daimler Trucks North America LLC (DTNA) is recalling certain 2020-2021 Western Star 4700 and 4900 and Freightliner Coronado, 108SD and 114SD vehicles. The vehicle certification label contains incorrect information, stating a Gross Axle Weight Rating (GAWR) that exceeds the tire capacity rating. As

21V96500013/12/2021

FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL

Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2022 Western Star 4700, 2019-2022 Freightliner 114SD, 2021-2022 Western Star 49X, Freightliner Cascadia P4, 2022 Western Star 47X, 2021 Western Star WF110, 2020 Western Star WJ121, and 2019-2021 FCCC XCP Chassis vehicles. The fuel t

22V91900012/12/2022

WHEELS:RIM

Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2023 Freightliner 114SD, 2023 Freightliner 122SD, 2020 Western Star 4700, 2019-2022 Western Star 4900, 2019-2023 Freightliner Business Class M2, and 2021 Freightliner Cascadia vehicles. The vehicles are equipped with tires that are

20V21100010/04/2020

EQUIPMENT:OTHER:LABELS

Daimler Trucks North America LLC (DTNA) is recalling certain 2020 Freightliner 108SD and 2020-2021 Freightliner Coronado, 114SD, and Western Star 4700 and 4900 vehicles. The Gross Axle Weight Rating (GAWR) on the certification label may be incorrect, possibly resulting in the vehicle being overload

21V32600007/05/2021

FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL

Daimler Trucks North America, LLC (DTNA) is recalling certain 2018-2021 Freightliner Custom Chass XC Chassis, 108SD, Custom Chass XB Chassis, Business Class M2, 114SD, and Western Star 4700 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel

20V53900003/09/2020

SUSPENSION:MULTIPLE AXLE

Daimler Truckers North America LLC (DTNA) is recalling certain 2020-2021 Freightliner 114SD, 122SD and Western Star 4700, and 4900 vehicles equipped with certain SL2065 steerable lift axles. The lower rear pivot cap screws may not be long enough to sufficiently engage the locking feature of the cor

20V12700003/03/2020

SERVICE BRAKES, AIR:DISC:CALIPER

Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Freightliner 108SD, 114SD, Cascadia, Business Class M2, Western Star 4700 and 5700, Freightliner Custom Chassis S2, Custom Chassis XB, and Custom Chassis XC vehicles equipped with air disc brakes. The brake caliper mounting bolt

Recent Complaints

20251110FatalSERVICE BRAKES

What component or system failed or malfunctioned, and is it available for inspection upon request? - Automated emergency breaking ABS Forward collision warning, potentially others. Unsure if the vehicle is available for inspection due to insurance claim. How was your safety or the safety of others put at risk? Collision mitigation system error. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Police and Insurance representative. We

20251110FatalFORWARD COLLISION AVOIDANCE: WARNINGS

What component or system failed or malfunctioned, and is it available for inspection upon request? - Automated emergency breaking ABS Forward collision warning, potentially others. Unsure if the vehicle is available for inspection due to insurance claim. How was your safety or the safety of others put at risk? Collision mitigation system error. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Police and Insurance representative. We

20251110FatalFORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

What component or system failed or malfunctioned, and is it available for inspection upon request? - Automated emergency breaking ABS Forward collision warning, potentially others. Unsure if the vehicle is available for inspection due to insurance claim. How was your safety or the safety of others put at risk? Collision mitigation system error. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Police and Insurance representative. We

20250131ELECTRICAL SYSTEM

Western Star utilizes relay in master power distribution, they call PNDB. When this device is faulty it interrupts the power to engine causing truck engine to shut down. This shut down has happened with the truck fully loaded (71,000 LBS) traveling at 60 mph a couple of times. With no engine power you lose power steering. This is a very dangerous condition that I have discovered is more common than it should be. Talk to any Western Star service department. The Service Department knew exactly

20250131ENGINE

Western Star utilizes relay in master power distribution, they call PNDB. When this device is faulty it interrupts the power to engine causing truck engine to shut down. This shut down has happened with the truck fully loaded (71,000 LBS) traveling at 60 mph a couple of times. With no engine power you lose power steering. This is a very dangerous condition that I have discovered is more common than it should be. Talk to any Western Star service department. The Service Department knew exactly

20250131STEERING

Western Star utilizes relay in master power distribution, they call PNDB. When this device is faulty it interrupts the power to engine causing truck engine to shut down. This shut down has happened with the truck fully loaded (71,000 LBS) traveling at 60 mph a couple of times. With no engine power you lose power steering. This is a very dangerous condition that I have discovered is more common than it should be. Talk to any Western Star service department. The Service Department knew exactly