Total Complaints
5 filings
VOLKSWAGEN VOLKSWAGEN · model year
5 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2003VOLKSWAGENVOLKSWAGEN carries 5 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2003 VOLKSWAGEN is engine and engine cooling with 2 filings, followed by power train (1) and engine and engine cooling:engine (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 33 investigation files overlapping the 2003 VOLKSWAGEN, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
5 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ENGINE AND ENGINE COOLING | 2 |
| POWER TRAIN | 1 |
| ENGINE AND ENGINE COOLING:ENGINE | 1 |
| SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER | 1 |
I HAVE A 2003 VOLKSWAGEN PASSAT WAGON WITH LEATHER, HEATED SEATS. I JUST NOTICED A HOLE IN THE SEAT THAT IS CLEARLY BURNT THROUGH FROM UNDERNEATH. I CALLED MY VW SERVICE DEPARTMENT AND WAS INFORMED THAT THERE WAS NO RECALL ON THIS PART. *JB I AM UNABLE TO TELL WHAT LED TO THE FAILURE OF THIS PART ASIDE FROM USING THE SEAT HEATERS ON COLD MORNINGS. THE HOLE BURNED IN THE SEAT IS ROUGHLY THE SIZE OF A QUARTER. FORTUNATELY, I WAS NOT BURNED WHEN THIS OCCURRED. I BELIEVE THIS POSES A TREMENDOUS SAFETY RISK. VOLKSWAGEN HAS DONE NOTHING TO CORRECT THIS AS OF YET. *JB
Mileage: 58,000
ENGINE FROZE 1 MILE AFTER THE OIL LIGHT CAME ON. NO SMELLS, WARNING LIGHTS, NOISES BEFORE THE OIL LIGHT CAME ON. THE OIL LIGHT CAME ON FOR THE FIRST TIME EVER THEN I DROVE TO THE NEAREST GAS STATION. CHECKED THE OIL, AND IT WAS DRY. PUT IN A QUART OF OIL AND DROVE IT TO SEE IF LIGHT WOULD GO OFF - IT LOCKED A COUPLE BLOCKS AFTER THAT. WHY DIDN'T THE OIL LIGHT COME ON SOONER? THE OIL LEVEL WAS VERY LOW , ENOUGH TO MAKE THE ENGINE FREEZE. WHY DIDN'T THE OIL LIGHT COME ON SOONER? *AK
Mileage: 17,154
ON SEPT. 22ND, 2005, OUR 2003 VW EUROVAN BROKE DOWN ON THE SIDE OF THE ROAD. WE HAD IT TOWED TO OUR LOCAL DEALERSHIP, ROGER JOBS VW IN BELLINGHAM, WA. A FEW DAYS LATER, I WAS INFORMED BY THE SERVICE DEPARTMENT, THAT THE CAUSE OF THE BREAKDOWN WAS THAT THE OIL FILTER CAP HAD SPLIT, CAUSING ALL THE OIL TO DRAIN OUT, RUINING THE ENTIRE ENGINE WITHIN MOMENTS. FIVE VW EXPERTS EMPLOYED WITH OR ASSOCIATED WITH ROGER JOBS VW (ANGELA MATTIX THE SERVICE ADVISER, PETER DRAKE THE SERVICE MANAGER, DISTRICT REPRESENTATIVE JUAN GARCIA, AND TWO TECHNICIANS, BOB GORSUCH AND PAUL TIEGROB), UNANIMOUSLY AGREE AND ARE UNEQUIVOCALLY CERTAIN, THAT BASED ON THEIR EXPERIENCE AND WISDOM, THE OIL FILTER CAP SPLITTING WAS DUE TO AN OVER TIGHTENING OF THE CAP BY THE SELLING DEALERSHIP (PACIFIC VW), AND, WAS NOT THE RESULT OF, AS CLAIMED BY PACIFIC VW AND SUPPORTED BY VW OF AMERICA, A STONE FLYING UP UNDERNEATH THE CAR, WHICH WOULD CLASSIFY IT AS DAMAGE DUE TO ENVIRONMENTAL CAUSES, THEREBY EXCLUDING IT FROM COVE
Mileage: 29,623
VARIOUS PROBLEMS WITH 2003 GLX. *MR THE CONSUMER EXPERIENCED PROBLEMS WITH THE TRANSMISSION. THE MECHANICS SUGGESTED THAT NOTHING WAS WRONG WITH THE VEHICLE. THERE WAS AN INCIDENT WHERE THE ENGINE LIGHT HAD COME ON, THE VEHICLE STARTED SPUTTERING AND THE TRANSMISSION STARTING SHIRTING ERRATICALLY. AFTER THREE ATTEMPTS TO FIX THE PROBLEM, THE VEHICLE STILL DID NOT WORK PROPERLY. THE TRANSMISSION WOULD ERRATICALLY MIS-SHIFT AND OR BUCK. (MODEL/GLX) *SC
VARIOUS PROBLEMS WITH 2003 GLX. *MR THE CONSUMER EXPERIENCED PROBLEMS WITH THE TRANSMISSION. THE MECHANICS SUGGESTED THAT NOTHING WAS WRONG WITH THE VEHICLE. THERE WAS AN INCIDENT WHERE THE ENGINE LIGHT HAD COME ON, THE VEHICLE STARTED SPUTTERING AND THE TRANSMISSION STARTING SHIRTING ERRATICALLY. AFTER THREE ATTEMPTS TO FIX THE PROBLEM, THE VEHICLE STILL DID NOT WORK PROPERLY. THE TRANSMISSION WOULD ERRATICALLY MIS-SHIFT AND OR BUCK. (MODEL/GLX) *SC
Inadvertent Automatic Emergency Braking
Inadvertent Door Opening
Fuel Leak due to Suction Jet Pump Failure within Fuel Tank (Remedy Effectiveness of Recall 16V647)
Inadvertent Automatic Emergency Braking
LGES High Voltage Battery Failures
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.