2024 VOLKSWAGEN TIGUAN

BACK OVER PREVENTION:SOFTWARE

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2024 Tiguan, 2023 Arteon, and 2024-2025 Audi Q3 vehicles. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to co

I am filing a safety complaint regarding a serious transmission defect in my vehicle. The drive and reverse gears are not functioning properly. After driving for a few minutes and parking, when I attempt to reverse on an inclined surface, the vehicle unexpectedly moves forward instead of backward. Similarly, when the vehicle is parked facing downhill and I shift into drive to move forward, it rolls backward. There are no warning lights or dashboard indicators alerting me to any malfunction. Due to this defect, I have nearly collided with objects multiple times within just 15 days of ownership. Most concerning, I almost hit another vehicle behind me while attempting to drive forward, as my vehicle suddenly rolled backward unexpectedly. This creates a serious safety hazard for me, my passengers, and other drivers. I purchased this used vehicle with less than 10,000 miles from EchoPark dealership. Unfortunately, I am unable to return the vehicle because their return policy is limited

I am filing a safety complaint regarding a serious transmission defect in my vehicle. The drive and reverse gears are not functioning properly. After driving for a few minutes and parking, when I attempt to reverse on an inclined surface, the vehicle unexpectedly moves forward instead of backward. Similarly, when the vehicle is parked facing downhill and I shift into drive to move forward, it rolls backward. There are no warning lights or dashboard indicators alerting me to any malfunction. Due to this defect, I have nearly collided with objects multiple times within just 15 days of ownership. Most concerning, I almost hit another vehicle behind me while attempting to drive forward, as my vehicle suddenly rolled backward unexpectedly. This creates a serious safety hazard for me, my passengers, and other drivers. I purchased this used vehicle with less than 10,000 miles from EchoPark dealership. Unfortunately, I am unable to return the vehicle because their return policy is limited

I am filing a safety complaint regarding a serious transmission defect in my vehicle. The drive and reverse gears are not functioning properly. After driving for a few minutes and parking, when I attempt to reverse on an inclined surface, the vehicle unexpectedly moves forward instead of backward. Similarly, when the vehicle is parked facing downhill and I shift into drive to move forward, it rolls backward. There are no warning lights or dashboard indicators alerting me to any malfunction. Due to this defect, I have nearly collided with objects multiple times within just 15 days of ownership. Most concerning, I almost hit another vehicle behind me while attempting to drive forward, as my vehicle suddenly rolled backward unexpectedly. This creates a serious safety hazard for me, my passengers, and other drivers. I purchased this used vehicle with less than 10,000 miles from EchoPark dealership. Unfortunately, I am unable to return the vehicle because their return policy is limited

Shortly after purchase, the vehicle began experiencing ongoing mechanical and electrical issues that required multiple repair attempts. The vehicle was taken to the dealership for service on the following dates: •November 29, 2024 •December 2, 2024 •December 16, 2024 •December 23, 2024 •January 6, 2025 In total, the vehicle was out of service for 21 days in December and 28 days in January. Despite repeated repair attempts, the issues were not resolved. Due to the excessive time out of service and repeated unsuccessful repairs, I submitted a request for Volkswagen to repurchase the vehicle. This request was denied. The vehicle was returned to me on February 1, 2025. On February 9, 2025, while parked in my driveway and not in operation, the vehicle caught fire. I was later informed that the fire originated in the dashboard and was electrical in nature. This incident presented a significant safety risk. Had the fire occurred while the vehicle was in operation or spread to my res

Shortly after purchase, the vehicle began experiencing ongoing mechanical and electrical issues that required multiple repair attempts. The vehicle was taken to the dealership for service on the following dates: •November 29, 2024 •December 2, 2024 •December 16, 2024 •December 23, 2024 •January 6, 2025 In total, the vehicle was out of service for 21 days in December and 28 days in January. Despite repeated repair attempts, the issues were not resolved. Due to the excessive time out of service and repeated unsuccessful repairs, I submitted a request for Volkswagen to repurchase the vehicle. This request was denied. The vehicle was returned to me on February 1, 2025. On February 9, 2025, while parked in my driveway and not in operation, the vehicle caught fire. I was later informed that the fire originated in the dashboard and was electrical in nature. This incident presented a significant safety risk. Had the fire occurred while the vehicle was in operation or spread to my res

Shortly after purchase, the vehicle began experiencing ongoing mechanical and electrical issues that required multiple repair attempts. The vehicle was taken to the dealership for service on the following dates: •November 29, 2024 •December 2, 2024 •December 16, 2024 •December 23, 2024 •January 6, 2025 In total, the vehicle was out of service for 21 days in December and 28 days in January. Despite repeated repair attempts, the issues were not resolved. Due to the excessive time out of service and repeated unsuccessful repairs, I submitted a request for Volkswagen to repurchase the vehicle. This request was denied. The vehicle was returned to me on February 1, 2025. On February 9, 2025, while parked in my driveway and not in operation, the vehicle caught fire. I was later informed that the fire originated in the dashboard and was electrical in nature. This incident presented a significant safety risk. Had the fire occurred while the vehicle was in operation or spread to my res

Carnet system has been replaced once on the vehicle due to non-function…not even a year later not working again

Lane keep assist will activate randomly and try to steer the car and vibrate the steering wheel like lane departure warning going off. Also the Lane keep assist and emergency sos fault lights will randomly come on.

Lane keep assist will activate randomly and try to steer the car and vibrate the steering wheel like lane departure warning going off. Also the Lane keep assist and emergency sos fault lights will randomly come on.

Lane keep assist will activate randomly and try to steer the car and vibrate the steering wheel like lane departure warning going off. Also the Lane keep assist and emergency sos fault lights will randomly come on.

The car seat was put in the rear seat of the vehicle. The seat belt was used first and then switched to the lower anchors to secure it in the seat. First noticed there was more then an inch of play in the seat after tightening it down with the seat belt and then the lower anchors. Next the seat would not level up either in the rear seat of the vehicle. After moving the height adjustment to the different levels it had the seat would still not get level and be in the indicator on the bubble. We tried several times to get it level and tighten it down and it still would not level up and still had a lot of play in it side to side. Based on this we did not feel comfortable putting the baby in this seat. The car seat was not inspected by anyone.

The car seat was put in the rear seat of the vehicle. The seat belt was used first and then switched to the lower anchors to secure it in the seat. First noticed there was more then an inch of play in the seat after tightening it down with the seat belt and then the lower anchors. Next the seat would not level up either in the rear seat of the vehicle. After moving the height adjustment to the different levels it had the seat would still not get level and be in the indicator on the bubble. We tried several times to get it level and tighten it down and it still would not level up and still had a lot of play in it side to side. Based on this we did not feel comfortable putting the baby in this seat. The car seat was not inspected by anyone.

The car seat was put in the rear seat of the vehicle. The seat belt was used first and then switched to the lower anchors to secure it in the seat. First noticed there was more then an inch of play in the seat after tightening it down with the seat belt and then the lower anchors. Next the seat would not level up either in the rear seat of the vehicle. After moving the height adjustment to the different levels it had the seat would still not get level and be in the indicator on the bubble. We tried several times to get it level and tighten it down and it still would not level up and still had a lot of play in it side to side. Based on this we did not feel comfortable putting the baby in this seat. The car seat was not inspected by anyone.

Four cracks of varying lengths ranging from roughly one inch to four inches have spontaneously appeared on the drivers side of the windshield. These were first noticed when entering the car, not while driving. Cracks can be felt from the inside of the vehicle only. One crack appears to be jagged and looks black when looking through the windshield from the inside.

Complaint Type: Vehicle Safety / Potential Defect / Dealer Negligence Description of Complaint: I am reporting a serious safety issue resulting from negligent service performed by Kocourek Wausau Imports. After the dealership performed my 2024 Tiguan’s second oil change under warranty, strong fumes and white smoke entered the cabin multiple times, causing vomiting, severe headaches, and forcing me to leave work early. The dealership initially claimed the vehicle was safe to drive. Only after my insistence did they admit a mechanical issue involving the cam/valve area, stating a plug required replacement. The part was on backorder, and I was not warned of any risk. Shortly thereafter, I discovered the engine was completely out of oil, despite recent dealer service. A vehicle of this model and age should never lose its entire oil supply immediately after a service, creating a serious risk of engine failure, fire, and exposure to toxic fumes for the driver and passengers. This incid

The engine started smoking at 11,000 and new valve seals were replaced in the head. The engine has started to smoke again at 16,800 mile and dealer said the next step would be to replace the head. Car has been to the dealer 6-7 times for electrical and engine problems. The SOS light comes on almost every morning. Driver seat memory does not work and dealer can't figure it out after 5-6 times, they have replaced about everything on the seat and it still doesn't work.

The engine started smoking at 11,000 and new valve seals were replaced in the head. The engine has started to smoke again at 16,800 mile and dealer said the next step would be to replace the head. Car has been to the dealer 6-7 times for electrical and engine problems. The SOS light comes on almost every morning. Driver seat memory does not work and dealer can't figure it out after 5-6 times, they have replaced about everything on the seat and it still doesn't work.

The engine started smoking at 11,000 and new valve seals were replaced in the head. The engine has started to smoke again at 16,800 mile and dealer said the next step would be to replace the head. Car has been to the dealer 6-7 times for electrical and engine problems. The SOS light comes on almost every morning. Driver seat memory does not work and dealer can't figure it out after 5-6 times, they have replaced about everything on the seat and it still doesn't work.

On [XXX], my 2024 Volkswagen Tiguan SEL R-Line AWD (VIN: [XXX] ) was damaged in a deer collision, requiring replacement of the right headlight assembly (P/N 5NL941114D/E, adaptive IQ.Light matrix with turning signal). The part was ordered June 9, 2025, via New Motors VW (Erie, PA) but remains on national backorder with no ETA (dealer confirms not even "top 25" priority). The vehicle has been undrivable and unreleasable from Betts Brothers Collision (Titusville, PA) for 194 days (as of Dec 13, 2025). The shop refuses to release it without the OEM headlight for safety reasons—operating with one functional headlight + inoperable turning signal violates FMVSS 108 (S9.1: paired headlamps required for visibility; turning signals per S5.1.1). This creates an unreasonable crash risk (impaired night driving, rural area with no transit). VW Care (Case #[XXX]) refuses ETA, loaner (via Customer Mobility Program), or lease/insurance relief despite $10k+ hardship (6 months payments/insurance + l

The infotainment center freezes and spontaneously disconnects. At first, I though it was my phone and switched carriers. It was not. It also does not recognize my key is present and I have to pshycially lock and unlock it. Sometimes the doors won't open and it happens several times. It is unsafe when I am driving and the gps goes out and I have been distracted, missed turns and put myself and others in danger. Also, you can only get gas if the doors are unlocked. This is not safe becasuse someone could take your purse or child while you are pumping gas. The vehicle has been updated, keys replaced but nothing has helped the issue. There were no warning lights.