Total Complaints
95 filings
VOLKSWAGEN TIGUAN · model year
95 NHTSA complaints, 11 crash reports, and 4 active recalls for this specific cohort.
NHTSA overall rating
4 / 5 ★
New Car Assessment Program
The 2017VOLKSWAGENTIGUAN carries 95 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 11 crashes, 0 fires, 9 injuries, and 1 fatality. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 4/5 rating, with 3/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2017 TIGUAN is air bags with 23 filings, followed by engine (13) and electrical system (11). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 4 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 37 investigation files overlapping the 2017 TIGUAN, and 2 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
95 filings
Crashes Reported
11 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| AIR BAGS | 23 |
| ENGINE | 13 |
| ELECTRICAL SYSTEM | 11 |
| STEERING | 10 |
| UNKNOWN OR OTHER | 9 |
| AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE | 6 |
| POWER TRAIN | 4 |
| FUEL/PROPULSION SYSTEM | 4 |
| SERVICE BRAKES | 3 |
| STRUCTURE:BODY | 3 |
| FUEL SYSTEM, GASOLINE | 2 |
| VISIBILITY/WIPER | 1 |
| EXTERIOR LIGHTING | 1 |
| TIRES:TREAD/BELT | 1 |
| FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | 1 |
SEAT BELTS:PRETENSIONER
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2
UNKNOWN OR OTHER
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period ma
AIR BAGS:FRONTAL
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2018 Tiguan Limited vehicles. The front driver air bag installed on these vehicles may not be intended for use in vehicles sold in the United States. As such, these vehicles fail to comply with the requirements of Federal Mot
UNKNOWN OR OTHER
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Touareg GP, Tiguan, Golf A6, E-Golf GP, CCF, 2016-2017 Passat GP, 2018-2019 Golf R GP, and 2018 Atlas vehicles. These internal-use vehicles were sold without confirmation that they were built to all applicable regulatory requi
What component or system failed or malfunctioned, and is it available for inspection upon request? Steering rack and pinion, yes. How was your safety or the safety of others put at risk? There is no power steering and unable to make a quick turn to maneuver the car around a potential hazard in the road. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, two independent service centers. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Just a power steering light when it failed.
when was driven i lost power and got the ECU light and check engine light when scan for codes got fuel system and also car went into limp mode and had low fuel reading from live feeding and since have replaced the high pressure fuel pump and live reading are good now it still wonât start and wonât come out of limp mode
During a collision in which my vehicle was struck by another driver, the airbag warning light activated, my seatbelt locked in place, and white smoke with a strong electrical smell filled the cabin. No airbags deployed (frontal or side). There is now an "ERROR: Airbag" warning on my dashboard, and the seatbelt is completely locked. The vehicle currently has multiple open safety recalls for airbag systems, including frontal and side/window airbags. I am concerned that these recalls may be related to the malfunction experienced. This failure could have resulted in serious injury if the impact had been greater. I am requesting investigation and confirmation as to whether the non-deployment is related to known defects.
Turning on the car I got a notification on my dash that says error airbag with the light icon.
The contact owns a 2017 Volkswagen Tiguan. The contact stated that upon entering the vehicle after a rainstorm, the contact became aware that the interior of the vehicle was flooded, and that water had entered the vehicle through the sunroof. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the sunroof drainage system. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 66,000.
Mileage: 66,000
The contact owns a 2017 Volkswagen Tiguan. The contact stated that upon entering the vehicle after a rainstorm, the contact became aware that the interior of the vehicle was flooded, and that water had entered the vehicle through the sunroof. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the sunroof drainage system. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 66,000.
Mileage: 66,000
Steering rack and pinion failed. Lost power steering while driving. Failed part is inside no way to change part without changing whole steering rack and pinion.
timing chain repairs and replacement
Timing chain and engine issues and repairs
My [XXX] daughter was a front seat passenger in her friendâs car the 2017 Tiguan when the driver swerved to avoid another car and struck a pole. The damage was primarily on the front passenger side of the car. My daughter hit the windshield. It was broken in two places and she sustained several other injuries. The airbags never deployed. The car was totaled. Iâm interested in knowing whether or not it can be determined if the airbags should have deployed and did not, and if the seatbelt worked properly or not, and whether or not youâve had other complaints about this make and model. My daughter has sustained a concussion and has been out of work since he accident thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My [XXX] daughter was a front seat passenger in her friendâs car the 2017 Tiguan when the driver swerved to avoid another car and struck a pole. The damage was primarily on the front passenger side of the car. My daughter hit the windshield. It was broken in two places and she sustained several other injuries. The airbags never deployed. The car was totaled. Iâm interested in knowing whether or not it can be determined if the airbags should have deployed and did not, and if the seatbelt worked properly or not, and whether or not youâve had other complaints about this make and model. My daughter has sustained a concussion and has been out of work since he accident thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Power Steering assist is completely disabled. No power steering. Intermittent problem increasing in frequency. Diagnosed as defective rack'n'pinion steering gear and related electrical components. 63,000 mi. 2017. Tiguan. After many restarts or left over night steering assist may return.
the power steering system fails sometimes. that happens most of the time when you start the vehicle. A red symbol comes on for the power steering locking the steering. When you turn off the vehicle after some minutes you can start the vehicle. sometimes works and sometimes not. you have to try couple times to make it work.
The contact owns a 2017 Volkswagen Tiguan. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local dealer who serviced the engine, and the check engine warning light was deactivated; however, the failure persisted. No further information was available. The contact stated that the vehicle also experienced excessive oil consumption. An oil consumption test was performed, and the vehicle failed the test. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 30,000.
Mileage: 30,000
My Tiguan does not have airbags, the tire sensors donât work, none of the buttons on my steering wheel work. My turbo supercharger started failing and I had to spend $2,500 to fix it, which the car is not worth that plus the payments I make. The dealership says the airbags are on back order but wonât say when theyâll have it and that was over a year ago. Itâs been inspected by a dealership and they wonât do anything about it.
I was driving and the fuel gauge quit working randomly. I am unsure how much gas is in my vehicle. I have had to get several repairs since purchasing my car from Carmax including my turbo boost, fuel pump and gas line. I financed the car in 2021 from Carmax.
I was driving and the fuel gauge quit working randomly. I am unsure how much gas is in my vehicle. I have had to get several repairs since purchasing my car from Carmax including my turbo boost, fuel pump and gas line. I financed the car in 2021 from Carmax.
I was driving and the fuel gauge quit working randomly. I am unsure how much gas is in my vehicle. I have had to get several repairs since purchasing my car from Carmax including my turbo boost, fuel pump and gas line. I financed the car in 2021 from Carmax.
I started to get an "airbag error" message on the dash and then noticed that my horn no longer works, and neither do any of the buttons on either side of the wheel that control the dash menus and sound/phone system. I was able to determine this is a clock spring failure. From what I read, this is not a part that is supposed to wear out or fail from the age of the car and is expected to last the life of the car. Unfortunately, I now have no horn and possibly no airbags and I can't change any view on my dash to look up anything else.
I started to get an "airbag error" message on the dash and then noticed that my horn no longer works, and neither do any of the buttons on either side of the wheel that control the dash menus and sound/phone system. I was able to determine this is a clock spring failure. From what I read, this is not a part that is supposed to wear out or fail from the age of the car and is expected to last the life of the car. Unfortunately, I now have no horn and possibly no airbags and I can't change any view on my dash to look up anything else.
Inadvertent Automatic Emergency Braking
Inadvertent Door Opening
Fuel Leak due to Suction Jet Pump Failure within Fuel Tank (Remedy Effectiveness of Recall 16V647)
Inadvertent Automatic Emergency Braking
LGES High Voltage Battery Failures
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.