Total Complaints
145 filings
VOLKSWAGEN TIGUAN · model year
145 NHTSA complaints, 6 crash reports, and 2 active recalls for this specific cohort.
NHTSA overall rating
4 / 5 ★
New Car Assessment Program
The 2016VOLKSWAGENTIGUAN carries 145 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 6 crashes, 2 fires, 5 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 4/5 rating, with 3/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2016 TIGUAN is air bags with 31 filings, followed by electrical system (26) and unknown or other (23). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 37 investigation files overlapping the 2016 TIGUAN, and 2 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
145 filings
Crashes Reported
6 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| AIR BAGS | 31 |
| ELECTRICAL SYSTEM | 26 |
| UNKNOWN OR OTHER | 23 |
| STEERING | 12 |
| ENGINE | 9 |
| STRUCTURE:BODY | 6 |
| AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE | 6 |
| FUEL/PROPULSION SYSTEM | 4 |
| SERVICE BRAKES | 3 |
| VEHICLE SPEED CONTROL | 3 |
| POWER TRAIN | 3 |
| EXTERIOR LIGHTING | 2 |
| WHEELS | 2 |
| SUSPENSION | 2 |
| VISIBILITY:SUN/MOON ROOF ASSEMBLY | 2 |
LATCHES/LOCKS/LINKAGES
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016 CC vehicles manufactured January 12, 2016, to February 3, 2016, Golf R and Tiguan vehicles manufactured November 25, 2015, to January 28, 2016, and e-Golf vehicles manufactured November 25, 2015, to January 11, 2016. Vibration
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2016 Tiguan and CC vehicles. The air bag Electronic Control Unit (ECU) may have a defective power supply capacitor that can result in air bag deactivation or inadvertent deployment of the air bags.
UNKNOWN INCIDENT. I had a 2016 VW Tiguan with just over 80k miles (approximately 80,200 mi). On 1/6/2026 about 10 min after driving home from the gym, I heard a small explosion from the garage where my car was parked. The garage was filled with smoke and large flames were visible from under the front end of the vehicle. We called 911 and tried to put it out with a fire extinguisher but it continued to re-ignite. The fire burned down our entire garage with all its contents and made it's way into the home completely destroying our laundry room and adjoining bathroom. I had no previous issues with the vehicle, no warnings or check engine lights.
The contact's friend owns a 2016 Volkswagen Tiguan. The contact stated that while driving at various speeds, the power steering assist failed with several unknown warning lights illuminated. The vehicle was taken to a dealer and a diagnostic test was performed. The diagnostic test showed that the vehicle and determined that the steering rack, wheel speed sensors, and engine cooling fans needed to be replaced. The contact's friend declined the repair, and the warning lights remained illuminated. The vehicle was then taken to an independent mechanic who discovered that coolant was leaking into the engine and discovered various engine leaks. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 88,000. The VIN was invalid.
Mileage: 88,000
The contact's friend owns a 2016 Volkswagen Tiguan. The contact stated that while driving at various speeds, the power steering assist failed with several unknown warning lights illuminated. The vehicle was taken to a dealer and a diagnostic test was performed. The diagnostic test showed that the vehicle and determined that the steering rack, wheel speed sensors, and engine cooling fans needed to be replaced. The contact's friend declined the repair, and the warning lights remained illuminated. The vehicle was then taken to an independent mechanic who discovered that coolant was leaking into the engine and discovered various engine leaks. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 88,000. The VIN was invalid.
Mileage: 88,000
The contact's friend owns a 2016 Volkswagen Tiguan. The contact stated that while driving at various speeds, the power steering assist failed with several unknown warning lights illuminated. The vehicle was taken to a dealer and a diagnostic test was performed. The diagnostic test showed that the vehicle and determined that the steering rack, wheel speed sensors, and engine cooling fans needed to be replaced. The contact's friend declined the repair, and the warning lights remained illuminated. The vehicle was then taken to an independent mechanic who discovered that coolant was leaking into the engine and discovered various engine leaks. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 88,000. The VIN was invalid.
Mileage: 88,000
Iâll be driving for 2-10 minutes and power steering cuts out. Wheel will jerk a little and alarm will sound with the alert light remaining red through remainder of drive. Sometimes it will not work at all while driving, but Iâve found the it usually works for the first few minutes until I speed up a little more.
My car has never been in an accident. One day while turning into my driveway, I heard a large clicking sound. Since then, my airbag malfunction light is on and my car horn does not sound/work. All steering wheel controls are broken. This has been an issue for about 6 months. I've been waiting on a recall impacting my specific VIN/year/make/model, however I am being informed that I will need to pay out of pocket to have this major safety concern taken care of. I will be taking this car to the dealership this week in hopes to have a repair quote that I will have to save a significant amount of money over an extended period of time to complete.
My car has never been in an accident. One day while turning into my driveway, I heard a large clicking sound. Since then, my airbag malfunction light is on and my car horn does not sound/work. All steering wheel controls are broken. This has been an issue for about 6 months. I've been waiting on a recall impacting my specific VIN/year/make/model, however I am being informed that I will need to pay out of pocket to have this major safety concern taken care of. I will be taking this car to the dealership this week in hopes to have a repair quote that I will have to save a significant amount of money over an extended period of time to complete.
As I was driving on the Long Island Expressway at 50mph, there was a sudden VERY loud explosion that sounded like a gun shot. I thought perhaps a tire had blown out but then I heard air rushing by. My sunroof had spontaneously exploded!
Subject: Known Carbon Buildup Issue in 2016 Volkswagen Tiguan TSI â Request for Recall and Accountability To Whom It May Concern, I am writing to formally express my concern and request action regarding a well-documented and dangerous issue affecting Volkswagen TSI enginesâspecifically, severe carbon buildup. I am the current owner of a 2016 Volkswagen Tiguan TSI, which I purchased in April 2025 with approximately 84,000 miles on it. In June 2025, I had to have the intake manifold replaced due to carbon buildupâa repair that was still covered under warranty. However, shortly after, I was informed that the vehicle now requires a full engine decarb and replacement of all four fuel injectors, at a total cost of $3,296. This raises several serious concerns: â¢Carbon buildup this severe at such low mileage is not typical wear and tear. It indicates a design flaw in the TSI direct-injection engine. â¢My extended warranty provider refuses to cover the repair, citing that it is a main
Subject: Known Carbon Buildup Issue in 2016 Volkswagen Tiguan TSI â Request for Recall and Accountability To Whom It May Concern, I am writing to formally express my concern and request action regarding a well-documented and dangerous issue affecting Volkswagen TSI enginesâspecifically, severe carbon buildup. I am the current owner of a 2016 Volkswagen Tiguan TSI, which I purchased in April 2025 with approximately 84,000 miles on it. In June 2025, I had to have the intake manifold replaced due to carbon buildupâa repair that was still covered under warranty. However, shortly after, I was informed that the vehicle now requires a full engine decarb and replacement of all four fuel injectors, at a total cost of $3,296. This raises several serious concerns: â¢Carbon buildup this severe at such low mileage is not typical wear and tear. It indicates a design flaw in the TSI direct-injection engine. â¢My extended warranty provider refuses to cover the repair, citing that it is a main
Subject: Known Carbon Buildup Issue in 2016 Volkswagen Tiguan TSI â Request for Recall and Accountability To Whom It May Concern, I am writing to formally express my concern and request action regarding a well-documented and dangerous issue affecting Volkswagen TSI enginesâspecifically, severe carbon buildup. I am the current owner of a 2016 Volkswagen Tiguan TSI, which I purchased in April 2025 with approximately 84,000 miles on it. In June 2025, I had to have the intake manifold replaced due to carbon buildupâa repair that was still covered under warranty. However, shortly after, I was informed that the vehicle now requires a full engine decarb and replacement of all four fuel injectors, at a total cost of $3,296. This raises several serious concerns: â¢Carbon buildup this severe at such low mileage is not typical wear and tear. It indicates a design flaw in the TSI direct-injection engine. â¢My extended warranty provider refuses to cover the repair, citing that it is a main
My hood latch has failed. It sometimes appears latched, but actually is not and other times it doesnât even look like itâs latched at all. There is in fact, a hood latch recall for this year make and model of vehicle, however, my vehicle is not on the list recalled. I believe the current recall for this year making model is not inclusive of all affected VIN numbers!!!!
During cold winter months in below freezing temperatures, a red warning light will turn on when the electronic steering fails and the electronic steering will randomly lock up while driving. Making it extremely difficult to steer and nearly impossible to use at a stop or slow speeds. When inspected, the entire steering rack with the steering electronic module needs replacing.
Electronic Power Steering fails and there is a loss of control with turning the wheel (left/right). This is a hazard especially on the road as it not only puts myself at risk but other drivers lives at risk. There is a red steering wheel that lights up on the dash which indicates loss of power steering. There have been multiple reports already of Electronic Power Steering Failure with Volkswagen vehicles. They have yet to issue a massive recall on anything which can turn potentially hazardous to peoples lives. The electronic power steering failure always seems to persist no matter if itâs too cold or too hot.
Electronic Power Steering fails and there is a loss of control with turning the wheel (left/right). This is a hazard especially on the road as it not only puts myself at risk but other drivers lives at risk. There is a red steering wheel that lights up on the dash which indicates loss of power steering. There have been multiple reports already of Electronic Power Steering Failure with Volkswagen vehicles. They have yet to issue a massive recall on anything which can turn potentially hazardous to peoples lives. The electronic power steering failure always seems to persist no matter if itâs too cold or too hot.
The contact owns a 2016 Volkswagen Tiguan. The contact stated that while driving at unknown speeds, the entertainment, cruise control, and TPMS turned on and off without application. The horn was inoperable. The seat belt, air bag, and tire warning lights were illuminated. A tree fell on the vehicle, and the sunroof was leaking. The contact stated that there was an abnormal amount of fuel outside of the vehicle. The contact and her dog were exposed to fuel, and medical attention was provided. The vehicle was taken to an independent mechanic, but no assistance was provided. The vehicle was taken to the local dealer, where it was diagnosed that the spring clock needed to be replaced. The vehicle was not repaired. The vehicle was towed to another dealer, Royal Volkswagen, 3010 Columbiana Rd B, Vestavia Hills, AL 35216, where it was diagnosed that the water pump and fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was contacted, but no assistance was provided. Th
Mileage: 55,000
The contact owns a 2016 Volkswagen Tiguan. The contact stated that while driving at unknown speeds, the entertainment, cruise control, and TPMS turned on and off without application. The horn was inoperable. The seat belt, air bag, and tire warning lights were illuminated. A tree fell on the vehicle, and the sunroof was leaking. The contact stated that there was an abnormal amount of fuel outside of the vehicle. The contact and her dog were exposed to fuel, and medical attention was provided. The vehicle was taken to an independent mechanic, but no assistance was provided. The vehicle was taken to the local dealer, where it was diagnosed that the spring clock needed to be replaced. The vehicle was not repaired. The vehicle was towed to another dealer, Royal Volkswagen, 3010 Columbiana Rd B, Vestavia Hills, AL 35216, where it was diagnosed that the water pump and fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was contacted, but no assistance was provided. Th
Mileage: 55,000
The contact owns a 2016 Volkswagen Tiguan. The contact stated that while driving at unknown speeds, the entertainment, cruise control, and TPMS turned on and off without application. The horn was inoperable. The seat belt, air bag, and tire warning lights were illuminated. A tree fell on the vehicle, and the sunroof was leaking. The contact stated that there was an abnormal amount of fuel outside of the vehicle. The contact and her dog were exposed to fuel, and medical attention was provided. The vehicle was taken to an independent mechanic, but no assistance was provided. The vehicle was taken to the local dealer, where it was diagnosed that the spring clock needed to be replaced. The vehicle was not repaired. The vehicle was towed to another dealer, Royal Volkswagen, 3010 Columbiana Rd B, Vestavia Hills, AL 35216, where it was diagnosed that the water pump and fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was contacted, but no assistance was provided. Th
Mileage: 55,000
My check engine light keeps turning on and off. I took it to the dealership and they gave me a list of things to fix in the future but nothing too serious. They fixed the intake manifold, which I was not aware or informed that it had a recall on it, and they cleaned the valves. They turned off the check engine light and when I picked up the car, it came back on. I informed them about it and they turned it off again. Then again it turned back on as soon as I left the dealership. They told me I had to change the oil and so I did but it turned on again. I tested it at auto zone and the reader said to change the camshaft position sensor and I did. The check engine light turned off and on again quickly. Then recently the steering wheel light turned on and locked the steering wheel.
My check engine light keeps turning on and off. I took it to the dealership and they gave me a list of things to fix in the future but nothing too serious. They fixed the intake manifold, which I was not aware or informed that it had a recall on it, and they cleaned the valves. They turned off the check engine light and when I picked up the car, it came back on. I informed them about it and they turned it off again. Then again it turned back on as soon as I left the dealership. They told me I had to change the oil and so I did but it turned on again. I tested it at auto zone and the reader said to change the camshaft position sensor and I did. The check engine light turned off and on again quickly. Then recently the steering wheel light turned on and locked the steering wheel.
Inadvertent Automatic Emergency Braking
Inadvertent Door Opening
Fuel Leak due to Suction Jet Pump Failure within Fuel Tank (Remedy Effectiveness of Recall 16V647)
Inadvertent Automatic Emergency Braking
LGES High Voltage Battery Failures
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.