VOLKSWAGEN TAOS · model year

2024 VOLKSWAGEN TAOS

61 NHTSA complaints, 3 crash reports for this specific cohort.

NHTSA overall rating

4 / 5 ★

New Car Assessment Program

The 2024VOLKSWAGENTAOS carries 61 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 3 crashes, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 4/5 rating, with 4/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2024 TAOS is unknown or other with 11 filings, followed by service brakes (11) and electrical system (6). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.

NHTSA currently has 37 investigation files overlapping the 2024 TAOS, and 2 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

61
Complaints
3
Crashes
0
Fires
0
Injuries
0
Deaths
2024 VOLKSWAGEN TAOS — NHTSA crash-test profile NHTSA NCAP crash-test star ratings for the 2024 VOLKSWAGEN TAOS. Overall composite: 4.0 of 5 stars across 3 safety dimensions. Front CrashSide CrashRollover 4.0 NHTSA NCAP of 5 stars
  • Front Crash 4.0 ★
  • Side Crash 5.0 ★
  • Rollover 4.0 ★
NHTSA overall 4.0/5 stars, with front-crash, side-crash and rollover ratings from standardized NCAP barrier and dynamic tests.

Total Complaints

61 filings

Crashes Reported

3 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

NHTSA NCAP overall: 4/5 — Strong NCAP rating · Front: 4/5 · Side: 5/5 · Rollover: 4/5

Complaints by Component

ComponentCount
UNKNOWN OR OTHER11
SERVICE BRAKES11
ELECTRICAL SYSTEM6
ENGINE6
FUEL/PROPULSION SYSTEM4
POWER TRAIN3
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL2
SUSPENSION:FRONT:WHEEL BEARING1
AIR BAGS1
SEAT BELTS1
EXTERIOR LIGHTING:HEADLIGHTS1
TIRES1
LANE DEPARTURE: ASSIST1
SUSPENSION1
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP1

Recent Complaints

20260211SERVICE BRAKES

In November 2025, I was told by Volkswagen that I needed to get my brakes and rotors replaced. At that time I only had around 19,000 miles on my vehicle. This was covered by Volkswagen‘s extended warranty as Volkswagen is aware that there are issues with the rear brakes in January 2026 I needed to get my car serviced for the 20,000 mile check which was to include an oil change. At that time, the Volkswagen dealership told me that the brakes that they had just replaced the brake pads were completely gone the brake pads that they had replaced less than two months prior and a little more than 1000 miles has been put on them. These rear brake systems. Have a very unsafe reliability on them. There is no reason why brake pads should last merely 1000 miles after speaking with Volkswagen today. I was told that this is normal wear and tear and not covered. This is a safety issue that Volkswagen refuses to fix. I am not the only person to deal with this issue. This is a well-known issue in the

20260206VISIBILITY

The contact owns a 2024 Volkswagen Taos. The contact stated that while driving approximately 50 - 60 MPH, the rear driver's side window exploded, causing pieces of glass to land on the contact's child, seated inside the vehicle. There were no injuries sustained. The contact used a blanket to cover the window and prevent more glass from entering the cabin of the vehicle. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer had not made the failure. The failure mileage was approximately 23,000.

Mileage: 23,000

20251228UNKNOWN OR OTHER

THE WINDSSHIELD WIPER BLADES HAVE A NOISE AS SOON I PURCHSED, TREE MONTH OF USED THE CARD. I WENT TO THE PURCHASED OFFICE TO CHANGE DE BLADES BUT THEY SAID THAT NO HAVE WARRANTY. THE OTHERS TAO THAT I HAVED HAVE THE SAME PROBLEMS. WHAT I CANT DO .

20251216SERVICE BRAKES

1. At my recent 20'000 mile service, I was informed that my rear brakes and rotors failed. We purchased the car in Jan 2025 with about 10,000 miles on it. The rear brakes and rotors failed with the car having 18574 miles at time of service. 2. We had no idea the rear brakes and rotors had issues. I did not receive any notice in the mail. The dealership informed me that the vehicle had an extended warranty on this issue. Either 2yrs or 20,000 miles, apparently the car was leased on Nov 15, 2023 as a result the 2yr warranty did not apply. My [XXX] daughter drives this car, and her safety was put at risk. 3. Yes, see the attached report. 4. No, it was confirmed through the dealership. 5. No warnings were displayed only discovered the problem because of the service. Overall, no cars rear brakes and rotors should fail on a car with less than 19,000 miles on it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

20251212SERVICE BRAKES

Brake System Failures (Multiple Occurrences): The vehicle has experienced repeated brake-related failures requiring multiple repairs. Brakes are a critical safety system, and repeated failures pose a serious risk to occupant and public safety. Despite repairs, the brake issues have reoccurred. 2.Fuel System Failures (Two Occurrences): The fuel system has failed on multiple occasions, requiring repeated service visits. Fuel system defects affect drivability, reliability, and safety, including the risk of stalling or fuel-related hazards. 3.Head Gasket Failure and Repeated Repairs: The vehicle required a head gasket repair along with a timing belt replacement, followed by additional head gasket-related repairs days later. A head gasket failure on a nearly new vehicle is a catastrophic engine defect and significantly diminishes the vehicle’s reliability, longevity, and resale value.

20251212FUEL/PROPULSION SYSTEM

Brake System Failures (Multiple Occurrences): The vehicle has experienced repeated brake-related failures requiring multiple repairs. Brakes are a critical safety system, and repeated failures pose a serious risk to occupant and public safety. Despite repairs, the brake issues have reoccurred. 2.Fuel System Failures (Two Occurrences): The fuel system has failed on multiple occasions, requiring repeated service visits. Fuel system defects affect drivability, reliability, and safety, including the risk of stalling or fuel-related hazards. 3.Head Gasket Failure and Repeated Repairs: The vehicle required a head gasket repair along with a timing belt replacement, followed by additional head gasket-related repairs days later. A head gasket failure on a nearly new vehicle is a catastrophic engine defect and significantly diminishes the vehicle’s reliability, longevity, and resale value.

20251212ENGINE

Brake System Failures (Multiple Occurrences): The vehicle has experienced repeated brake-related failures requiring multiple repairs. Brakes are a critical safety system, and repeated failures pose a serious risk to occupant and public safety. Despite repairs, the brake issues have reoccurred. 2.Fuel System Failures (Two Occurrences): The fuel system has failed on multiple occasions, requiring repeated service visits. Fuel system defects affect drivability, reliability, and safety, including the risk of stalling or fuel-related hazards. 3.Head Gasket Failure and Repeated Repairs: The vehicle required a head gasket repair along with a timing belt replacement, followed by additional head gasket-related repairs days later. A head gasket failure on a nearly new vehicle is a catastrophic engine defect and significantly diminishes the vehicle’s reliability, longevity, and resale value.

20251204CrashSERVICE BRAKES

Vehicle: 2024 Volkswagen Taos Mileage: ~20,000 miles Issue: Sudden unintended acceleration + Automatic Emergency Braking failure Crash: Yes Total Injuries: None VIN: 3VVVX7B29RM028089 Complaint Description: On [date], at approximately 6:00 PM, I was driving my 2024 Volkswagen Taos (about 20K miles) on Highway 92 East in heavy traffic. I had just merged into the right lane and was preparing to merge left. I looked over my shoulder to check the adjacent lane. At that moment, the vehicle suddenly accelerated forward without my input. I attempted to steer left to avoid the vehicle in front of me, but there was no time or braking response. The car continued to surge forward and the right-front quarter of my Taos struck the rear-left corner of the vehicle ahead. The Automatic Emergency Braking system did not activate at any point, despite a clear forward-collision situation. The impact totaled my vehicle. This was unexpected behavior for a modern vehicle equipped with driver-assist safet

20251204CrashFORWARD COLLISION AVOIDANCE: WARNINGS

Vehicle: 2024 Volkswagen Taos Mileage: ~20,000 miles Issue: Sudden unintended acceleration + Automatic Emergency Braking failure Crash: Yes Total Injuries: None VIN: 3VVVX7B29RM028089 Complaint Description: On [date], at approximately 6:00 PM, I was driving my 2024 Volkswagen Taos (about 20K miles) on Highway 92 East in heavy traffic. I had just merged into the right lane and was preparing to merge left. I looked over my shoulder to check the adjacent lane. At that moment, the vehicle suddenly accelerated forward without my input. I attempted to steer left to avoid the vehicle in front of me, but there was no time or braking response. The car continued to surge forward and the right-front quarter of my Taos struck the rear-left corner of the vehicle ahead. The Automatic Emergency Braking system did not activate at any point, despite a clear forward-collision situation. The impact totaled my vehicle. This was unexpected behavior for a modern vehicle equipped with driver-assist safet

20251204CrashFORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Vehicle: 2024 Volkswagen Taos Mileage: ~20,000 miles Issue: Sudden unintended acceleration + Automatic Emergency Braking failure Crash: Yes Total Injuries: None VIN: 3VVVX7B29RM028089 Complaint Description: On [date], at approximately 6:00 PM, I was driving my 2024 Volkswagen Taos (about 20K miles) on Highway 92 East in heavy traffic. I had just merged into the right lane and was preparing to merge left. I looked over my shoulder to check the adjacent lane. At that moment, the vehicle suddenly accelerated forward without my input. I attempted to steer left to avoid the vehicle in front of me, but there was no time or braking response. The car continued to surge forward and the right-front quarter of my Taos struck the rear-left corner of the vehicle ahead. The Automatic Emergency Braking system did not activate at any point, despite a clear forward-collision situation. The impact totaled my vehicle. This was unexpected behavior for a modern vehicle equipped with driver-assist safet

20251106UNKNOWN OR OTHER

My car has been lagging since I got it and I bought it new only 4 miles on it. When I am trying to accelerate the car lags and then burst into speed. It has almost gotten me into an accident a few times. I was discussing this with another person I know that has one and she said the same thing.

20251101ELECTRICAL SYSTEM

I have had issue with the propulsion system. Sometime the vehicle "jumps" when just touching the gas petal, other times it takes a long time to get up to speed. I typically see slower power generation when going around corners, power seems to drop. Additionally every once in awhile I'll be driving and the emergency alert system comes on unexpectedly and unnecessarily, which in itself causes panic. The lane departure on this vehicle ping pongs you back and forth, it doesn't perform well at all and needs to be addressed. Aloy of software updates are needed. The fuel gauge (miles til empty) and the speedometer appear to read incorrectly. VW knows about this problem as I informed them on my 30,000 mile check up, but they don't have a fix for it yet. All these things can be safety hazards and again needs to be addressed.

20251101ENGINE

I have had issue with the propulsion system. Sometime the vehicle "jumps" when just touching the gas petal, other times it takes a long time to get up to speed. I typically see slower power generation when going around corners, power seems to drop. Additionally every once in awhile I'll be driving and the emergency alert system comes on unexpectedly and unnecessarily, which in itself causes panic. The lane departure on this vehicle ping pongs you back and forth, it doesn't perform well at all and needs to be addressed. Aloy of software updates are needed. The fuel gauge (miles til empty) and the speedometer appear to read incorrectly. VW knows about this problem as I informed them on my 30,000 mile check up, but they don't have a fix for it yet. All these things can be safety hazards and again needs to be addressed.

20251101FUEL/PROPULSION SYSTEM

I have had issue with the propulsion system. Sometime the vehicle "jumps" when just touching the gas petal, other times it takes a long time to get up to speed. I typically see slower power generation when going around corners, power seems to drop. Additionally every once in awhile I'll be driving and the emergency alert system comes on unexpectedly and unnecessarily, which in itself causes panic. The lane departure on this vehicle ping pongs you back and forth, it doesn't perform well at all and needs to be addressed. Aloy of software updates are needed. The fuel gauge (miles til empty) and the speedometer appear to read incorrectly. VW knows about this problem as I informed them on my 30,000 mile check up, but they don't have a fix for it yet. All these things can be safety hazards and again needs to be addressed.

20251009STEERING

The steering wheel shakes (vibrates) at elevated speeds (+65 mph) intermittently. It doesn't feel safe driving on a highway with a shaking steering wheel. Multiple attempts to fix at the dealer were performed. The dealer ended up saying that the car looks fine and that the shaking is due to the sensitivity of the tires to the road. When asked if there is a fix to that, I was told that that's how the car is engineered. They simply told me that I have to live with those shaking patterns as long as I have the car.

20251009UNKNOWN OR OTHER

While my vehicle was completely stopped at a red light, I suddenly heard a very loud explosive sound from the rear of my car. Upon inspection, I saw that my back windshield had completely shattered. The glass exhibited long, linear fracture patterns radiating outward without any central point of impact. There were no circular, spiderweb, or cone-shaped cracks—patterns that would typically indicate an external object striking the glass. At the time of the incident, there were no vehicles, pedestrians, or debris in the vicinity that could have caused the damage. The car was stationary, and the surrounding environment was calm with no construction, flying debris, or other hazards nearby. This strongly suggests that the breakage originated from within the glass itself rather than from an external force. As I began driving carefully toward the dealership, pieces of the glass started to detach and fall inward into the cabin, not outward—another indicator that the force came from internal

20251002ENGINE AND ENGINE COOLING

The contact owns a 2024 Volkswagen Taos. The contact stated while driving at an undisclosed speed, the vehicle stalled. The vehicle was driven to the shoulder of the road. The check coolant warning light was illuminated. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact inspected the vehicle and noticed that when the vehicle was serviced at the dealer, the coolant reservoir cap was not tightened properly. The vehicle was towed to the dealer; however, the vehicle had not been inspected. The manufacturer was not made aware of the failure. The failure mileage was approximately 24,000.

Mileage: 24,000

20250925VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

The contact owns a 2024 Volkswagen Taos. The contact stated while driving at an undisclosed speed and attempting to accelerate, the vehicle hesitated for an extended period before suddenly accelerating rapidly, almost causing a crash. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to provide a specific diagnosis but stated that the failure was turbo lag, which was not necessarily a failure with the turbo charger. The contact was informed that the failure was a known issue with the manufacturer; however, there was no fix available. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 2,500.

Mileage: 2,500

20250925ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

The contact owns a 2024 Volkswagen Taos. The contact stated while driving at an undisclosed speed and attempting to accelerate, the vehicle hesitated for an extended period before suddenly accelerating rapidly, almost causing a crash. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to provide a specific diagnosis but stated that the failure was turbo lag, which was not necessarily a failure with the turbo charger. The contact was informed that the failure was a known issue with the manufacturer; however, there was no fix available. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 2,500.

Mileage: 2,500

20250829VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR

The contact owns a 2024 Volkswagen Taos. The contact stated that on several occasions while driving at various speeds, the windshield wipers activated independently. The contact was unable to turn off the windshield wipers; however, they would turn off independently. The vehicle was taken to a dealer several times to be diagnosed; however, the dealer was unable to duplicate the failure. The manufacturer was notified of the failure. The failure mileage was approximately 1,605.

Mileage: 1,605

Compare 2024VOLKSWAGENTAOS to Similar Vehicles

NHTSA Investigations 2 Open

View all investigations

Frequently Asked Questions

How many complaints does the 2024 VOLKSWAGEN TAOS have?
The 2024 VOLKSWAGEN TAOS has 61 NHTSA complaints, 3 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What is the safety rating for the 2024 VOLKSWAGEN TAOS?
The 2024 VOLKSWAGEN TAOS received an overall NHTSA safety rating of 4/5, front crash rating of 4/5, side crash rating of 5/5, and rollover rating of 4/5.
What are the most common problems with the 2024 VOLKSWAGEN TAOS?
The most-complained component for the 2024 VOLKSWAGEN TAOS is UNKNOWN OR OTHER with 11 complaints. Other frequently reported areas include SERVICE BRAKES and ELECTRICAL SYSTEM.
Is the 2024 VOLKSWAGEN TAOS safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2024 VOLKSWAGEN TAOS has an NHTSA safety rating of 4/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.