Total Complaints
1 filings
VOLKSWAGEN POLO 1.6 COMFORTLINE · model year
2011 VOLKSWAGEN POLO 1.6 COMFORTLINE
1 NHTSA complaints, 1 crash report for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2011VOLKSWAGENPOLO 1.6 COMFORTLINE carries 1 consumer safety complaint in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 1 crash, 0 fires, 1 injury, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2011 POLO 1.6 COMFORTLINE is air bags with 1 filings. Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 37 investigation files overlapping the 2011 POLO 1.6 COMFORTLINE, and 2 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
1
Complaints
1
Crashes
0
Fires
1
Injuries
0
Deaths
Crashes Reported
1 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| AIR BAGS | 1 |
Recent Complaints
20170301CrashAIR BAGS
I BOUGHT A VW POLO 1.6 COMFORTLINE, 2011 MODEL FROM THE BENONI DEALERSHIP. REGISTRATION NUMBER: BF66MWGP. THIS VEHICLE WAS FINANCED THROUGH STANDARD BANK INITIALLY BUT WAS PAID IN FULL AND HAD ONLY HAD 84598KMS ON THE CLOCK AT THE TIME OF MY ACCIDENT. THE VEHICLE WAS PURCHASED WITH A SERVICE PLAN/ MAINTENANCE PLAN AND WAP. THE VEHICLE HAD RECENTLY BEEN IN FOR ITS LAST SERVICE AT THE VW KRUGERSDORP SERVICE CENTRE. THIS VEHICLE WAS 5 YEARS OLD WITH A FULL SERVICE HISTORY DONE ONLY BY A VW DEALERSHIP. ON THE 24TH AUGUST 2016, I WENT OUT FOR THE EVENING AND ON MY WAY HOME THE MORNING OF THE 25TH AUGUST 2016, I HAD AN ACCIDENT AND THE VEHICLE ROLLED OFF THE ROAD INTO AN OPEN VELD WITH LOTS OF ROCKS AND BUILDING RUBBLE. THE ACCIDENT TOOK PLACE ABOUT 800M FROM THE LARATONG HOSPITAL WHICH IS ON THE R41 ROAD OR BETTER KNOWN AS MAIN REEF ROAD. I WAS TRAVELLING TOWARDS RANDFONTEIN FROM ROODEPOORT; MY DESTINATION WAS HOME, 37 KINGFISHER AVE, HELIKONPARK, RANDFONTEIN. AFTER THE ACCIDENT THE VEHICL
Compare 2011VOLKSWAGENPOLO 1.6 COMFORTLINE to Similar Vehicles
NHTSA Investigations 2 Open
EA24004Engineering AnalysisOpen
Inadvertent Automatic Emergency Braking
RQ24010Recall QueryClosed
Inadvertent Door Opening
RQ23007Recall QueryClosed
Fuel Leak due to Suction Jet Pump Failure within Fuel Tank (Remedy Effectiveness of Recall 16V647)
PE23017Preliminary EvaluationClosed
Inadvertent Automatic Emergency Braking
EQ22001EQClosed
LGES High Voltage Battery Failures
Frequently Asked Questions
How many complaints does the 2011 VOLKSWAGEN POLO 1.6 COMFORTLINE have?▼
The 2011 VOLKSWAGEN POLO 1.6 COMFORTLINE has 1 NHTSA complaints, 1 crashes, 0 fires, 1 injuries, and 0 deaths reported.
What are the most common problems with the 2011 VOLKSWAGEN POLO 1.6 COMFORTLINE?▼
The most-complained component for the 2011 VOLKSWAGEN POLO 1.6 COMFORTLINE is AIR BAGS with 1 complaints. Other frequently reported areas include various components.
Is the 2011 VOLKSWAGEN POLO 1.6 COMFORTLINE safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.