2021 VOLKSWAGEN PASSAT

26 complaints filed with NHTSA.

26
Complaints
3
Crashes
0
Fires
0
Injuries
0
Deaths

NHTSA Safety Rating

4/5
Overall
3/5
Front Crash
5/5
Side Crash
4/5
Rollover

Complaints by Component

ComponentCount
SERVICE BRAKES5
LANE DEPARTURE: ASSIST4
AIR BAGS3
STEERING2
EXTERIOR LIGHTING2
ELECTRICAL SYSTEM2
LANE DEPARTURE: LANE KEEP: AUTOMATIC STEERING1
TIRES:SIDEWALL1
UNKNOWN OR OTHER1
STRUCTURE:BODY1
ENGINE AND ENGINE COOLING1
EQUIPMENT:ELECTRICAL:INFOTAINMENT1
EQUIPMENT1
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING1

Recalls (1)

21V81200015/10/2021

WHEELS:LUGS/NUTS/BOLTS/STUDS

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas, Atlas Cross Sport, and Passat vehicles. The front wheel bearing bolts may have been incorrectly tightened.

Recent Complaints

20251124AIR BAGS

I was parking my car and then I heard a loud crack. Then I noticed my car's airbag malfunction warning notice came up on the dashboard along with other failures. I can see on the edges of the horn panel on the left that its slightly detached, so it seem the airbag has somewhat inflated. I haven't taken it to the dealer yet, but will later after work. I didn't notice any issues prior to this happening

20251008SERVICE BRAKES

Driving home from work around 1:00 am at night with street lights and no other cars in the vicinity the auto brake engaged, causing an abrupt stop. Once the auto brake ceased I was able to complete my trip. There was a light coating of water in a spot on the road but nothing else and no reason for this to occur.

20251008FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Driving home from work around 1:00 am at night with street lights and no other cars in the vicinity the auto brake engaged, causing an abrupt stop. Once the auto brake ceased I was able to complete my trip. There was a light coating of water in a spot on the road but nothing else and no reason for this to occur.

20250822EQUIPMENT:ELECTRICAL:INFOTAINMENT

See attached document for complaint.

20250822EQUIPMENT

See attached document for complaint.

20250805ENGINE AND ENGINE COOLING

The contact owns a 2021 Volkswagen Passat. The contact stated that while stopped at a red traffic light, the engine stalled. The low oil pressure and the battery warning lights were illuminated. The contact was able to restart the vehicle. The vehicle was taken to a local independent mechanic, where it was diagnosed that the piston ring and engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approxim

Mileage: 37,995

20250313AIR BAGS

Known issue in previous VW models. Broken clock spring in steering wheel from normal <100k miles no connection for all steering wheel electronics (airbags, radio controls, etc)

20250313ELECTRICAL SYSTEM

Known issue in previous VW models. Broken clock spring in steering wheel from normal <100k miles no connection for all steering wheel electronics (airbags, radio controls, etc)

20250313STEERING

Known issue in previous VW models. Broken clock spring in steering wheel from normal <100k miles no connection for all steering wheel electronics (airbags, radio controls, etc)

20241126STRUCTURE:BODY

There is a headlight chrome accent piece right above the left headlight that one day just blew off the vehicle when driving down the highway. Oddly enough, I live in a small town of Mason City, IA and I saw another VW Passat (same year) missing the same exact piece so I know this is a vehicle defect. You also can not just replace this one part, it costs over $1,000 to replace the full headlight assemble. I hope others report this defect as this is very dangerous when you have chrome pieces fly

20240725CrashAIR BAGS

The forward collision was not working on my car when someone pulled down in front of me and I hit the wall so I wouldn’t hit them.

20240725CrashEXTERIOR LIGHTING

The forward collision was not working on my car when someone pulled down in front of me and I hit the wall so I wouldn’t hit them.

20240725CrashUNKNOWN OR OTHER

The forward collision was not working on my car when someone pulled down in front of me and I hit the wall so I wouldn’t hit them.

20240205TIRES:SIDEWALL

I own a 2021 Volkswagen Passat R-Line that has GITI 235/40R19 Comfort tires, I have had bubbles on two of the tires that blew out going down the interstate. I now have a third tire with the same issue.

20231009SERVICE BRAKES

I have encountered severe and unresolved issues with the vehicle, and despite multiple visits to Serramonte VW dealership, the problems persist. I leased this car from VW Serramonte on 8/29/2021, and their contact information is as follows: Serramonte Volkswagen 711 Serramonte Blvd. Colma, CA 94014 (650) 756- 9000 www.serramontevw.com To provide context, the vehicle began experiencing unresolved electrical problems at just 7,000 miles. Despite repeated attempts for repairs at the dealership,

20231009ELECTRICAL SYSTEM

I have encountered severe and unresolved issues with the vehicle, and despite multiple visits to Serramonte VW dealership, the problems persist. I leased this car from VW Serramonte on 8/29/2021, and their contact information is as follows: Serramonte Volkswagen 711 Serramonte Blvd. Colma, CA 94014 (650) 756- 9000 www.serramontevw.com To provide context, the vehicle began experiencing unresolved electrical problems at just 7,000 miles. Despite repeated attempts for repairs at the dealership,

20230903SERVICE BRAKES

Rear brakes needed to be replaced at 17,000 miles. Same thing happened to my wife’s 2021 Passat.

20230903SERVICE BRAKES

Rear brakes needed to be replaced at less than 20k miles The dealer comped it since we lease 2 different 2021 VW Passats and they both needed their rear wheels replaced at sub 20k miles

20230705SERVICE BRAKES

The contact owns a 2021 Volkswagen Passat. The contact stated that the rear brake pads were generating an excessive amount of brake dust. The dealer was notified. The contact stated that he was informed a year later at a vehicle State Inspection, that the rear brakes were significantly worn. The vehicle was taken to the dealer, where it was diagnosed that there was an uneven brake wear as the rear brakes were prematurely worn while the front brakes were in very good condition. The dealer notifie

Mileage: 5,000

20221117LANE DEPARTURE: ASSIST

The vehicle lane assistance feature for my 2021 Volkswagen Passat nearly caused me to collide with another vehicle on two separate occasions. While driving home on my regular route, there are many cross streets where intersecting traffic may cross in order to facilitate a left turn. On one such occasion a vehicle pulling a utility trailer crossed in front of me but did not proceed through entirely, leaving the trailer sticking out into the lane ahead of me. As I approached I attempted to pilot t