Total Complaints
18 filings
VOLKSWAGEN PASSAT · model year
18 NHTSA complaints, and 1 active recall for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2019VOLKSWAGENPASSAT carries 18 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 4/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2019 PASSAT is electrical system with 4 filings, followed by service brakes (3) and power train (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle, the full NHTSA campaign numbers are listed below.
NHTSA currently has 37 investigation files overlapping the 2019 PASSAT, and 2 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page, a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
18 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 4 |
| SERVICE BRAKES | 3 |
| POWER TRAIN | 2 |
| ENGINE | 2 |
| VISIBILITY/WIPER | 1 |
| STEERING | 1 |
| SEATS | 1 |
| UNKNOWN OR OTHER | 1 |
| FUEL/PROPULSION SYSTEM | 1 |
| FORWARD COLLISION AVOIDANCE | 1 |
| FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM | 1 |
EXTERIOR LIGHTING:HEADLIGHTS
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2020 Volkswagen Passat and 2018-2019 Atlas vehicles. The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed. As such, these vehicles fail to conform to Federal Motor Vehicle Sa
Brake issues that consist of brakes not engaging immediately as I press the brake pedal. Brake pedal also doesn't return as fast as my foot lets off of it. It could be inspected upon request. If the brakes dont engage immediately then there is a potential for an accident if I need to brake at a moments notice. Yes the problem has been confirmed. No it hasn't been inspected. No there isn't a warning.
The contact owns a 2019 Volkswagen Passat. The contact stated that while driving at an undisclosed speed, the vehicle was shaking and then lost motive power. The contact pushed the vehicle to an independent mechanic who diagnosed that the fuel injector needed to be replaced. The mechanic replaced the fuel injector. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 40,000.
Mileage: 40,000
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE COLLISION AVOIDANCE SYSTEM INDEPENDENTLY ACTIVATED CAUSING THE VEHICLE TO ABRUPTLY STOP EVEN THOUGH THERE WERE NO VEHICLES OR OBJECTS NEARBY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FAIRFIELD VW LOCATED AT 5071 LYCOMING MALL DR, MONTOURSVILLE, PA 17754 HOWEVER, THE CAUSE OF THE FAILURE WAS NOT DETERMINED. ADDITIONALLY, ON SEVERAL OCCASIONS THE VEHICLE WOULD NOT START WHEN PUSHING THE START/STOP BUTTON AND THE MESSAGE "NO KEY DETECTED" WAS SOMETIMES DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 15,000.
Mileage: 15,000
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE COLLISION AVOIDANCE SYSTEM INDEPENDENTLY ACTIVATED CAUSING THE VEHICLE TO ABRUPTLY STOP EVEN THOUGH THERE WERE NO VEHICLES OR OBJECTS NEARBY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FAIRFIELD VW LOCATED AT 5071 LYCOMING MALL DR, MONTOURSVILLE, PA 17754 HOWEVER, THE CAUSE OF THE FAILURE WAS NOT DETERMINED. ADDITIONALLY, ON SEVERAL OCCASIONS THE VEHICLE WOULD NOT START WHEN PUSHING THE START/STOP BUTTON AND THE MESSAGE "NO KEY DETECTED" WAS SOMETIMES DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 15,000.
Mileage: 15,000
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE COLLISION AVOIDANCE SYSTEM INDEPENDENTLY ACTIVATED CAUSING THE VEHICLE TO ABRUPTLY STOP EVEN THOUGH THERE WERE NO VEHICLES OR OBJECTS NEARBY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FAIRFIELD VW LOCATED AT 5071 LYCOMING MALL DR, MONTOURSVILLE, PA 17754 HOWEVER, THE CAUSE OF THE FAILURE WAS NOT DETERMINED. ADDITIONALLY, ON SEVERAL OCCASIONS THE VEHICLE WOULD NOT START WHEN PUSHING THE START/STOP BUTTON AND THE MESSAGE "NO KEY DETECTED" WAS SOMETIMES DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 15,000.
Mileage: 15,000
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN PASSAT. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE IDLED WITH THE EPC LIGHT AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. ADDITIONALLY, THE VEHICLE WAS BELABORED WHILE SHIFTING GEARS AND AT LOW SPEEDS. THERE WAS AN ABNORMAL SOUND COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER (HERITAGE VOLKSWAGEN CATONSVILLE 6624 BALTIMORE NATIONAL PIKE, BALTIMORE, MD 21228) FOR DIAGNOSIS AND REPAIRS. THE CONTACT WAS INFORMED THAT THE FUEL PUMP MODULE AND FUEL INJECTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE OR RESOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. *TP
Mileage: 6,000
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN PASSAT. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE IDLED WITH THE EPC LIGHT AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. ADDITIONALLY, THE VEHICLE WAS BELABORED WHILE SHIFTING GEARS AND AT LOW SPEEDS. THERE WAS AN ABNORMAL SOUND COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER (HERITAGE VOLKSWAGEN CATONSVILLE 6624 BALTIMORE NATIONAL PIKE, BALTIMORE, MD 21228) FOR DIAGNOSIS AND REPAIRS. THE CONTACT WAS INFORMED THAT THE FUEL PUMP MODULE AND FUEL INJECTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE OR RESOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. *TP
Mileage: 6,000
VEHICLE WAS SOLD WITH REMOTE START FEATURE. DEALER AND SALESMAN KNEW THE REMOTE START DID NOT WORK. THIS WAS A SELLING POINT ON THE CAR. THEY KEEP PUTTING OFF FIXING THE ISSUE WITH THE CAR.
Mileage: 9
VEHICLE WAS SOLD WITH REMOTE START FEATURE. DEALER AND SALESMAN KNEW THE REMOTE START DID NOT WORK. THIS WAS A SELLING POINT ON THE CAR. THEY KEEP PUTTING OFF FIXING THE ISSUE WITH THE CAR.
Mileage: 9
VEHICLE WAS SOLD WITH REMOTE START FEATURE. DEALER AND SALESMAN KNEW THE REMOTE START DID NOT WORK. THIS WAS A SELLING POINT ON THE CAR. THEY KEEP PUTTING OFF FIXING THE ISSUE WITH THE CAR.
Mileage: 9
WHEN THE VEHICLE IS AT SLOWER SPEEDS, IT IS CONSTANTLY SHIFTING TO TRY AND SAVE ON FUEL. THIS RESULTS IN THE VEHICLE NOT PROVIDING A CONSISTENT RIDE. THE NOISE WHEN IT SHIFTS IS VERY LOUD AND CAN SOMETIMES BE FELT THROUGH A JERKING MOTION. BRINGING THE VEHICLE IN TO THE DEALERSHIP RESULTED IN THEM SAYING THEY KNOW IT'S AN ISSUE AND HOPEFULLY VW COMES OUT WITH A SOFTWARE FIX. IT'S NOT COMFORTING KNOWING THAT THE DEALERSHIP KNOWS THERE'S AN ISSUE AND NOTHING IS BEING DONE.
Mileage: 300
WHEN THE VEHICLE IS OFF, THE FACTORY REMOTE START DOES NOT FUNCTION. THE CAR WILL TURN OVER, BUT IMMEDIATELY DIE. VW HAS KNOWN ABOUT THIS SINCE LATE 2018, BUT HAS NOT DONE ANYTHING TO FIX THE ISSUE. I PURCHASED MY VEHICLE IN JUNE OF 2019, AND THE VEHICLE WAS SOLD TO ME WITHOUT THE DEALERSHIP LETTING ME KNOW THE REMOTE START WOULD NOT WORK. I HAD TO FIND OUT MYSELF ON A COLD MORNING. I EVEN CALLED TO LET THEM KNOW WHAT WAS GOING ON AND THEY HAD ME BRING IT IN EVEN THOUGH THEY ALREADY KNEW THERE WAS AN ISSUE. HOW CAN VW GET AWAY WITH SELLING A FEATURE ON A VEHICLE THAT DOES NOT WORK A YEAR AFTER THEY ARE AWARE OF IT?
Mileage: 3,500
ON 11/10/2019 WHILE DRIVING I CONSTANTLY FELT BURNING SENSATION ON MY RIGHT THIGH WHILE ON THE HIGHWAY AT SPEEDS AROUND 70 MILES. THE NEXT DAY ON 11/11/2019 WITH THE FAMILY AND KIDS MY RIGHT THIGH STARTED FEELING LIKE ITS BURNING. SUBSEQUENTLY WE STARTED SMELLING SOMETHING BURN AND SWITCHED OFF ALL HEAT AND HEATED SEATS AND DROVE BACK HOME WITH OUT ANY HEAT IN 15 F . ON ARRIVAL WE NOTICED THAT THE HEATED SEAT GOT SO HOT THAT IT BURNT A HOLE IN THE DRIVER CAR SEAT AND MELTED THE LEATHER . WE ALL GOT EXTREMELY SCARED OF A POSSIBLE FIRE IN THE CAR AND COULD HAD GOT INJURED OR STRANDED ON A VERY COLD DAY. THERE ARE 100'S OF SIMILAR ISSUES POSTED ONLINE BUT I AM NOT SURE WHY THIS IS NOT BEING FIXED. IF THE CLOTHS FIRE CATCHES ON AND WE ARE ON A FREEWAY AT A HIGH SPEED THEN MY FAMILY'S LIFE COULD BE ENDANGERED IF I LOOSE CONTROL BECAUSE OF THIS BURN. THE CAR IS 2019 JANUARY VW PASSAT BOUGHT FROM VW AND IS ALMOST BRAND NEW . I HAVE TAKEN A DEALER APPOINTMENT AND WILL BE VISITING ON 11/16/2
Mileage: 17,200
CAR HESITATES ERRATICALLY AND UNPREDICTABLY WHEN ACCELERATING MOST NOTICEABLY FROM A DEAD STOP, AND AT SLOW SPEEDS WHILE TURNING. ATTEMPTING TO ACCELERATE FROM A STOP TO CROSS A STREET IN BUSY TRAFFIC THE CAR WILL JUST SIT UNRESPONSIVE FOR SECONDS AND BARELY ACCELERATE AND THEN UNPREDICTABLY ACCELERATE. DUE TO THE VEHICLE BEING THE R-LINE, IT DRIFTS ALL OVER THE ROAD. I HAVE HAD 4 WHEEL ALIGNMENTS ON THE CAR WITH ONLY 6400 MILES ON IT.
Mileage: 2,000
CAR HESITATES ERRATICALLY AND UNPREDICTABLY WHEN ACCELERATING MOST NOTICEABLY FROM A DEAD STOP, AND AT SLOW SPEEDS WHILE TURNING. ATTEMPTING TO ACCELERATE FROM A STOP TO CROSS A STREET IN BUSY TRAFFIC THE CAR WILL JUST SIT UNRESPONSIVE FOR SECONDS AND BARELY ACCELERATE AND THEN UNPREDICTABLY ACCELERATE. DUE TO THE VEHICLE BEING THE R-LINE, IT DRIFTS ALL OVER THE ROAD. I HAVE HAD 4 WHEEL ALIGNMENTS ON THE CAR WITH ONLY 6400 MILES ON IT.
Mileage: 2,000
WINDSHIELD BEGAN CRACKING IN THE MIDDLE FROM PASSENGER SIDE TOWARD DRIVER SIDE. NO ROCK OR OTHER DEBRIS HIT WINDSHIELD. IT IS A CONTINUOUS CRACK THAT IS A FINE LINK CRACK THAT CONTINUES TO SPREAD.
Mileage: 5,000
SPEEDOMETER READS 2 MPH LOWER THAN ACTUAL SPEED AT 70 MPH AS MEASURED BY RADAR INSTRUMENTS ON ROAD AND MY GPS WHICH READS THE SAME AS THE RADAR. I ALSO AM DRINKING A LOANER VEHICLE OF THE SAME MAKE AND MODEL AND READS 1 MPH SLOWER AT 70 MPH. ALSO HAVE HAD MANY PROBLEMS WITH THE VEHICLE AIR CONDITIONING. THEY ALSO LIED ABOUT THE FUEL ECONOMY POSTED ON THE WINDSHIELD. IT IS CONSISTENTLY LOWER THAN THE MILEAGE LISTED BOTH FOR CITY, HIGHWAY, AND AVERAGE. THIS IS ALSO TRUE ON THE LOANER VEHICLE. ALMOST LIKE THE DIESEL EMISSIONS PROBLEM THEY HAD WITH MY 2015 PASSAT!
Mileage: 2,025
NORMAL HEEL TOE RELATIONSHIP BETWEEN GAS PEDAL AND BRAKE IMPOSSIBLE. WHILE DRIVING, I WENT TO STEP ON BRAKE. POSITION OF PEDAL WAY AHEAD OF GAS PEDAL. RESULT I WAS PUSHING DOWN ON FIRE WALL. WHEN I TRIED TO STEP ON BRAKE, MY FOOT WAS TRAPPED BEHIND THE BRAKE PEDAL.
Mileage: 2,500
Inadvertent Automatic Emergency Braking
Inadvertent Door Opening
Fuel Leak due to Suction Jet Pump Failure within Fuel Tank (Remedy Effectiveness of Recall 16V647)
Inadvertent Automatic Emergency Braking
LGES High Voltage Battery Failures
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology - how this data is sourced, computed, and verified.