2011 VOLKSWAGEN PASSAT

27 complaints filed with NHTSA.

27
Complaints
5
Crashes
3
Fires
3
Injuries
1
Deaths

Complaints by Component

ComponentCount
ENGINE6
AIR BAGS5
ELECTRICAL SYSTEM4
FUEL/PROPULSION SYSTEM3
STEERING2
UNKNOWN OR OTHER2
FUEL SYSTEM, GASOLINE1
WHEELS1
EXTERIOR LIGHTING1
SUSPENSION1
POWER TRAIN1

Recent Complaints

20201211CrashFatalAIR BAGS

DAUGHTER WAS KILLED IN A HEAD ON COLLISION IN HER 2011 VOLKSWAGEN CC WHEN HER AIRBAG DID NOT DEPLOY. SHE PURCHASED THE VEHICLE FROM A DEALER ON OCTOBER 30TH, 2018, 5 MONTHS PRIOR TO THE CRASH. SHE WAS TRAVELING THE POSTED SPEED LIMIT ON A COUNTY 2 LANE ROAD WHEN ANOTHER VEHICLE HIT HER HEAD ON. THE ATTACHED PHOTOGRAPH IS HER CAR AFTER THE CRASH. AS YOU CAN SEE, THE AIRBAG 100% SHOULD HAVE DEPLOYED IN THAT CRASH.

20200306CrashFireELECTRICAL SYSTEM

VEHICLE MISSING ENGINE CRADLE AFTER BEING REPAIRED AT A CERTIFIED DEALER. VEHICLE MISSING SUBFRAME SCREW AFTER BEING REPAIRED AT CERTIFIED VOLKSWAGEN DESLERSHIP(STONE MOUNTAIN VW AND MARIETTA VW) BOTH LOCATIONS IN GEORGIA. VEHICLE WAS DRIVEN WITH DEFECT WITHOUT MY KNOWLEDGE. VEHICLE HAS MULTIPLE SETTLEMENTS. DEALERSHIP IN JACKSONVILLE, FLORIDA: O'STEEN VW, WAS CAUGHT SHREDDING RECORDS. COMPANY REFUSED TO PROVIDE VEHICLE VIN HISTORY. VEHICLE IS LOCATED AT O'STEEN VW, WITHOUT REPAIR. CAR HAS

Mileage: 11

20200306CrashFireSUSPENSION

VEHICLE MISSING ENGINE CRADLE AFTER BEING REPAIRED AT A CERTIFIED DEALER. VEHICLE MISSING SUBFRAME SCREW AFTER BEING REPAIRED AT CERTIFIED VOLKSWAGEN DESLERSHIP(STONE MOUNTAIN VW AND MARIETTA VW) BOTH LOCATIONS IN GEORGIA. VEHICLE WAS DRIVEN WITH DEFECT WITHOUT MY KNOWLEDGE. VEHICLE HAS MULTIPLE SETTLEMENTS. DEALERSHIP IN JACKSONVILLE, FLORIDA: O'STEEN VW, WAS CAUGHT SHREDDING RECORDS. COMPANY REFUSED TO PROVIDE VEHICLE VIN HISTORY. VEHICLE IS LOCATED AT O'STEEN VW, WITHOUT REPAIR. CAR HAS

Mileage: 11

20200306CrashFireUNKNOWN OR OTHER

VEHICLE MISSING ENGINE CRADLE AFTER BEING REPAIRED AT A CERTIFIED DEALER. VEHICLE MISSING SUBFRAME SCREW AFTER BEING REPAIRED AT CERTIFIED VOLKSWAGEN DESLERSHIP(STONE MOUNTAIN VW AND MARIETTA VW) BOTH LOCATIONS IN GEORGIA. VEHICLE WAS DRIVEN WITH DEFECT WITHOUT MY KNOWLEDGE. VEHICLE HAS MULTIPLE SETTLEMENTS. DEALERSHIP IN JACKSONVILLE, FLORIDA: O'STEEN VW, WAS CAUGHT SHREDDING RECORDS. COMPANY REFUSED TO PROVIDE VEHICLE VIN HISTORY. VEHICLE IS LOCATED AT O'STEEN VW, WITHOUT REPAIR. CAR HAS

Mileage: 11

20160412CrashAIR BAGS

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN PASSAT. WHILE DRIVING 35 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR DRIVER SIDE DOOR OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT MENTIONED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED PRIOR TO THE FAILURE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS N

Mileage: 93,000