2002 VOLKSWAGEN PASSAT

772 complaints filed with NHTSA.

772
Complaints
15
Crashes
53
Fires
23
Injuries
4
Deaths

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM:IGNITION134
ENGINE AND ENGINE COOLING56
ELECTRICAL SYSTEM52
ENGINE AND ENGINE COOLING:ENGINE45
FUEL SYSTEM, GASOLINE28
SERVICE BRAKES, HYDRAULIC24
UNKNOWN OR OTHER18
STRUCTURE17
EXTERIOR LIGHTING:HEADLIGHTS17
ELECTRICAL SYSTEM:IGNITION:MODULE15
FUEL/PROPULSION SYSTEM15
SERVICE BRAKES15
ENGINE13
VEHICLE SPEED CONTROL12
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER11

Recalls (4)

02V02600025/01/2002

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP

ON SOME PASSENGER VEHICLES, THE FUEL TANK FILLER NECK CAN SUFFER ABRASION DAMAGE IF THE REAR TIRE GOES FLAT AND THE VEHICLE IS DRIVEN UNTIL THE TIRE DISINTEGRATES.

03V15400022/04/2003

TIRES

CERTAIN SEDANS AND STATION WAGONS EQUIPPED WITH 4.0L W8 ENGINES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THE AFFECTED VEHICLES ARE EQUIPPED WITH TIRES OF THE MAXIMUM LOAD RATING INDEX 93H; HOWEVER, THEY SHOULD HAVE BEEN EQUIPP

08V15600007/04/2008

FUEL SYSTEM, GASOLINE:DELIVERY

VOLKSWAGEN IS RECALLING 412,000 MY 1999-2005 PASSAT (5TH GENERATION) VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND PRODUCED AFTER JUNE 14, 1999. THESE VEHICLES MAY HAVE AN UNDERBODY HEAT SHIELD THAT CAN BECOME DAMAGED. IN ADDITION, AFFECTED VEHICLES WITH AUTOMATIC OR MANUAL TRANSMISSIONS MAY

14E00700007/03/2014

ENGINE AND ENGINE COOLING:ENGINE

The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/s

Recent Complaints

20191007AIR BAGS

WHILE DRIVING INTO THE MALL PARKING LOT AT SPEED OF 20 MPH ALL AIRBAGS EXPLODED EXCEPT THE STEERING WHEEL AIRBAG AND MY DAUGHTER SUFFERED FROM ARM AND AIR INJURIES

Mileage: 179,000

20151207FireENGINE

VEHICLE WAS IN MOTION, DRIVING UPHILL. NEEDLE ON THERMOSTAT GAUGE SUDDENLY PERKED REALLY FAST TOWARDS HOT. ENGINE LIGHT WENT ON. VEHICLE WAS DRIVEN TO SIDE OF ROAD AND ENGINE WAS SHUT OFF. SMOKE WAS COMING OUT OF FRONT OF ENGINE. DRIVER STEPPED OUT OF CAR. WHILE INSPECTING THE FRONT OF THE CAR, THE DRIVER SAW FLICKERING FLAMES UNDER RIGHT SIDE OF ENGINE (AS SEEN FROM INSIDE). DRIVER TOOK SLEEPING CHILD OUT OF CAR SEAT AND STEPPED AWAY FROM CAR. CAR WAS ENGULFED IN FIRE WITHIN MINUTES AND COMPLET

Mileage: 183,000

20150922FireENGINE

TL* THE CONTACT OWNED A 2002 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 25 MPH, AN EXTREMELY LOUD NOISE EMITTED FROM THE ENGINE. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE CONTACT EXITED THE VEHICLE AND LARGE FLAMES IGNITED UNDERNEATH THE HOOD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND STATED THAT THE FIRE ORIGINATED FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAIL

Mileage: 172,808

20140213FireENGINE

MY CAR WAS TURNED OFF AND PARKED WHEN I ENTERED A CONVENIENCE STORE. NO SMOKE FROM UNDERNEATH THE HOOD OR ANY SIGN OF TROUBLE WHEN I ENTERED THE STORE. I EXITED THE STORE APPROXIMATELY 3 MINUTES AFTER ENTERING, AND THERE WAS A LARGE AMOUNT OF SMOKE BELLOWING FROM UNDER THE HOOD. SOMETHING UNDER THE HOOD HAD CAUGHT FIRE. THE FIRE ULTIMATELY GREW LARGE ENOUGH WHERE A STANDARD FIRE EXTINGUISHER COULD NOT PUT OUT THE FLAME AND A FIREFIGHTERS WERE REQUIRED. THE ENGINE WAS DAMAGED BEYOND REPAIR.

Mileage: 134,000

20120622FireENGINE

MY DAUGHTER PULLED INTO OUR NEIGHBORHOOD AND NOTICED A FAINT ODOR OF SMOKE. SHE PULLED INTO OUR GARAGE, GOT OUT OF THE CAR AND SAW SMOKE COMING FROM THE HOOD. SHE OPENED THE HOOD AND SAW FLAMES ON THE PASSENGER SIDE OF THE ENGINE BLOCK. SHE WENT TO GET THE FIRE EXTINGUISHER AND UPON HER RETURN THE FLAME WAS OUT AND THE SMOKE SUBSIDED. I HAVE INSPECTED THE AREA AND I CAN'T IDENTIFY SIGNIFICANT DAMAGE FROM THE FIRE. I JUST LEARNED OF A RECENT INVESTIGATION BY NHTSA INTO MY2002 VW PASSAT FOR EN

Mileage: 120,345

20110915FireELECTRICAL SYSTEM:IGNITION

IGNITION COILS CAUGHT FIRE WHILE DRIVING. MECHANIC STATES THAT THEY "CATCH FIRE ALL THE TIME". *KB

Mileage: 62,000

20110915FireENGINE AND ENGINE COOLING

IGNITION COILS CAUGHT FIRE WHILE DRIVING. MECHANIC STATES THAT THEY "CATCH FIRE ALL THE TIME". *KB

Mileage: 62,000

20110706FireELECTRICAL SYSTEM

I'M THE ORIGINAL OWNER OF A 2002 VW PASSAT 1.8T/AUTOMATIC TRANSMISSION WITH 97,500 MILES WHICH HAD UNDERDASH ELECTRICAL FIRE WHILE RUNNING THE CAR AND NOW IS A TOTAL LOSS. THE CAR WAS IN VERY GOOD CONDITION PRIOR TO THE EVENTS. ELECTRICAL UNDERDASH FIRE STARTED VERY FAST WITH SMOKE COMING FROM DRIVER VENT. AFTER SEARCHING ON THE INTERNET APPEARS THIS IS A VERY COMMON PROBLEM, AN NOT MANY PEOPLE REALLY REPORT THE CAR FIRE. *TR

Mileage: 97,500

20110606FireELECTRICAL SYSTEM

TRAVELING DOWN THE STREET AND SMELLED SMOKE. SMOKE BEGAN EMITTING FROM UNDER THE DASH AND VEHICLE CUT OFF. FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. VEHICLE WAS A TOTAL LOSS. *TR

Mileage: 120,000

20110215FireENGINE AND ENGINE COOLING

TL*THE CONTACT OWNS A 2002 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 30 MPH THE CONTACT NOTICED THAT THE VEHICLE LOST POWER. HE SMELLED A BURNING ODOR, AND NOTICED SMOKE RELEASING FROM THE VENTS. WITHIN MOMENTS THE GLOVE COMPARTMENT AREA WAS ON FIRE. THE VEHICLE WILL BE TOWED TO THE DEALER. A FIRE REPORT WAS FILED. THE FAILURE AND THE CURRENT MILEAGE AS 94,000.

Mileage: 94,000

20110202FireENGINE AND ENGINE COOLING

TL*THE CONTACT OWNS A 2002 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE SUDDENLY LOST POWER. THERE WERE NO WARNING LIGHTS PRIOR TO THE FAILURE. THE VEHICLE BEGAN EMITTING SMOKE AND WAS TOWED. THE VEHICLE WAS DESTROYED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED. THE FAILURE MILEAGE WAS 140,000.

Mileage: 140,000

20101101FireENGINE AND ENGINE COOLING

TL*THE CONTACT OWNS 2002 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT SMELLED A STRONG BURNING ODOR OF PLASTIC AND PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT EXITED THE VEHICLE. THE FRONT OF THE VEHICLE ERUPTED INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THERE WAS NO INJURY. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO AN INDEPENDENT MECHANIC. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000.

Mileage: 103,000

20100830FireELECTRICAL SYSTEM

2002 VW PASSAT ENGINE FIRE WHILE DRIVING. SHOP SAID IT LOOKS LIKE IT STARTED IN THE WIRING HARNESS. NO INJURIES, VEHICLE TOTAL LOSS. ONE OWNER, WELL CARED FOR. I PURCHASED THIS VEHICLE NEW, INTENDING TO DRIVE IT A LONG TIME. NOT A GOOD INVESTMENT. *TR

Mileage: 140,000

20100804FireENGINE AND ENGINE COOLING

2002 PASSAT ENGINE FIRE. CAR BEGAN TO SHOW CEL WHILE BEING DRIVEN ON INTERSTATE. LEFT INTERSTATE AND DROVE TOWARD HOME (APPROX 5 MILES). LIGHT SMOKE SMELL PULLED OVER 1/2 MILE FROM HOME SHUT CAR OFF. SMOKE INCREASED CALLED 911. WITHIN 3 MINUTES FLAMES APPEARED AT DASHBOARD. WITHIN 10 MINUTES CAR WAS COMPLETELY IN FLAMES. *TR

Mileage: 72,000

20100622FireENGINE AND ENGINE COOLING

TL* THE CONTACT OWNS A 2002 VOLKSWAGEN PASSAT. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 35 MPH, SMOKE BEGAN BILLOWING FROM UNDER THE HOOD AND THROUGH THE INTERIOR AIR VENTS. THE CONTACT MOVED THE VEHICLE FROM THE ROADWAY AND FOUND THERE WAS OIL LEAKING FROM THE ENGINE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE CAM SHAFT CHAIN HAD BROKEN AND THE ENGINE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WER

Mileage: 94,000

20100220FireSEATS

I WAS IN THE PASSENGER SEAT OF MY 2002 VOLKSWAGEN PASSAT WAGON, WHEN I FELT THE SEAT GET EXTREMELY HOT. I IMMEDIATELY TURNED THE SEAT HEATER TO ZERO AND JUST LIFTED MY LEFT LEG OFF THE SEAT A LITTLE BIT UNTIL IT COOLED DOWN. I DIDN'T THINK MUCH OF IT UNTIL I FIRST SAW A BURN MARK ON THE LEFT, BACK SIDE OF MY COAT AND THEN A LINE OF BURN MARKS AND HOLES ON MY PASSENGER SEAT. I INVESTIGATED A LITTLE FURTHER, AND IT APPEARS THE SEAT HEATER BEGAN TO ALSO OVERHEAT/MELT THE BACK PART OF THE PASSENGER

Mileage: 150,000

20100208STRUCTURE:FRAME AND MEMBERS

I WAS FILLING UP MY WINDSHIELD WASHER FLUID AND WAS TRYING TO PUT THE CAP BACK ON MY 2002 PASSAT WHEN THE HOOD STRUT FAILED AND THE HOOD CRASHED DOWN ON MY FOREARM, PINNING MY ARM BETWEEN THE HOOD AND CAR FRAME. I SCREAMED OUT BOTH IN PAIN AND NOT BEING ABLE TO PULL MY ARM FREE AND HAD SOMEONE RUSH OVER TO ME WITHIN SECONDS. HOWEVER, THE HOOD LATCH HAD ENGAGED BUT WOULD NOT RELEASE SINCE THE HOOD WAS NOT CLOSED ALL THE WAY, MY ARM BLOCKING THIS FROM HAPPENING. THE FIRST GENTLEMAN TRIED TO ALLE

Mileage: 89,500

20100208LATCHES/LOCKS/LINKAGES

I WAS FILLING UP MY WINDSHIELD WASHER FLUID AND WAS TRYING TO PUT THE CAP BACK ON MY 2002 PASSAT WHEN THE HOOD STRUT FAILED AND THE HOOD CRASHED DOWN ON MY FOREARM, PINNING MY ARM BETWEEN THE HOOD AND CAR FRAME. I SCREAMED OUT BOTH IN PAIN AND NOT BEING ABLE TO PULL MY ARM FREE AND HAD SOMEONE RUSH OVER TO ME WITHIN SECONDS. HOWEVER, THE HOOD LATCH HAD ENGAGED BUT WOULD NOT RELEASE SINCE THE HOOD WAS NOT CLOSED ALL THE WAY, MY ARM BLOCKING THIS FROM HAPPENING. THE FIRST GENTLEMAN TRIED TO ALLE

Mileage: 89,500

20100126FireENGINE AND ENGINE COOLING

ENGINE COMPARTMENT FIRE. STARTED 2002 VW PASSAT 1.8T AND THERE WAS NO HEATER FAN OR WINDSHIELD WIPERS FUNCTIONAL. DROVE AROUND THE BLOCK. LET CAR IDLE TO WARM UP AND ENGINE STOPPED. SMELLED BURNING AND PUT OUT SMALL FIRE. CAR TOWED TO DEALER. *TR

Mileage: 98,000

20091205CrashAIR BAGS

FAILURE FOR AIRBAG TO DEPLOY WHEN I REAR-ENDED SOMEBODY. MY APPROXIMATE SPEED WAS 25-25 MPH AND ALL MY FRONT COMPONENTS IN THE CAR WERE DAMAGED. THAT INCLUDES THE RADIATOR, THE AIRCONDITIONING ALL THE FANS IN THE FRONT AND THE ENGINE COVER. IT COST ME AROUND 9000 TO FIX IT. BUT THE POINT IS WITH SO MUCH DAMAGE IN THE FRONT THE AIRBAG FAILED TO DEPLOY. I HAVE NEVER BEEN IN SUCH AN ACCIDENT BEFORE AND NOW I FEEL VERY UNSAFE DRIVING THAT CAR. I DO NOT KNOW IF THE AIRBAGS WILL EVER WORK ALSO. *TR

Mileage: 78,000