VOLKSWAGEN PASSAT · model year

1997 VOLKSWAGEN PASSAT

57 NHTSA complaints, 1 crash report for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 1997VOLKSWAGENPASSAT carries 57 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 1 crash, 3 fires, 2 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 1997 PASSAT is visibility:defroster/defogger/hvac system:heater core with 9 filings, followed by electrical system:ignition:switch (7) and latches/locks/linkages:doors:latch (4). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.

NHTSA currently has 37 investigation files overlapping the 1997 PASSAT, and 2 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page, a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

57
Complaints
1
Crashes
3
Fires
2
Injuries
0
Deaths

Total Complaints

57 filings

Crashes Reported

1 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE9
ELECTRICAL SYSTEM:IGNITION:SWITCH7
LATCHES/LOCKS/LINKAGES:DOORS:LATCH4
ENGINE AND ENGINE COOLING4
ENGINE AND ENGINE COOLING:COOLING SYSTEM3
ELECTRICAL SYSTEM3
UNKNOWN OR OTHER2
STRUCTURE2
EQUIPMENT:ELECTRICAL2
VISIBILITY:REAR WINDOW WIPER/WASHER2
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH2
VISIBILITY:SUN/MOON ROOF ASSEMBLY1
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR1
FUEL SYSTEM, GASOLINE1
SEAT BELTS1

Recent Complaints

20120507FireELECTRICAL SYSTEM:IGNITION

TL* THE CONTACT OWNS A 1997 VOLKSWAGEN PASSAT TDI. THE CONTACT STATED THAT A FIRE ERUPTED SPONTANEOUSLY INSIDE THE DASHBOARD WHICH CAUSED ALL OF THE WIRES TO MELT AND THE WINDSHIELD TO FRACTURE. THE FIRE DEPARTMENT WAS CONTACTED WHO DETERMINED THAT THE FIRE STARTED IN THE AREA WHERE THE IGNITION WAS LOCATED. NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 200,000. UPDATED 6/12/12 *CN THE CONSUMER STATED THE FIRE OCCURRED IN THE AREA OF THE IGNITION AND LOCKING COMPONENTS WERE SERVICE, REPLACED AND REMOVED 15 DAYS BEFORE THE FIRE. THE FIRE DEPT DETERMINED THE FIRE STARTED IN THE IGNITION.

Mileage: 200,000

20120507FireELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 1997 VOLKSWAGEN PASSAT TDI. THE CONTACT STATED THAT A FIRE ERUPTED SPONTANEOUSLY INSIDE THE DASHBOARD WHICH CAUSED ALL OF THE WIRES TO MELT AND THE WINDSHIELD TO FRACTURE. THE FIRE DEPARTMENT WAS CONTACTED WHO DETERMINED THAT THE FIRE STARTED IN THE AREA WHERE THE IGNITION WAS LOCATED. NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 200,000. UPDATED 6/12/12 *CN THE CONSUMER STATED THE FIRE OCCURRED IN THE AREA OF THE IGNITION AND LOCKING COMPONENTS WERE SERVICE, REPLACED AND REMOVED 15 DAYS BEFORE THE FIRE. THE FIRE DEPT DETERMINED THE FIRE STARTED IN THE IGNITION.

Mileage: 200,000

20080902VISIBILITY

TL*THE CONTACT OWNS A 1997 VOLKSWAGEN PASSAT. WHENEVER THE CONTACT ATTEMPTED TO ACTIVATE THE WINDSHIELD WIPERS OR HEADLIGHTS, THEY FAILED TO TURN ON. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THERE WERE NO WARNINGS PRIOR TO THE FAILURES. THE CURRENT MILEAGE WAS 62,000 AND FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

20080902ELECTRICAL SYSTEM

TL*THE CONTACT OWNS A 1997 VOLKSWAGEN PASSAT. WHENEVER THE CONTACT ATTEMPTED TO ACTIVATE THE WINDSHIELD WIPERS OR HEADLIGHTS, THEY FAILED TO TURN ON. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THERE WERE NO WARNINGS PRIOR TO THE FAILURES. THE CURRENT MILEAGE WAS 62,000 AND FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

20080609VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE

TL*THE CONTACT OWNS A 1997 VOLKSWAGEN PASSAT. WHILE PARKING THE VEHICLE, THE CONTACT HEARD AN UNFAMILIAR NOISE AND THE AIR CONDITIONING BEGAN TO BLOW HOT AIR. HE EXITED THE VEHICLE AND DISCOVERED WATER LEAKING FROM THE UNDERCARRIAGE. HE BELIEVES THAT THE HEATER CORE MAY HAVE FAILED. THE CURRENT AND FAILURE MILEAGES WERE 157,000.

Mileage: 157,000

20080227ENGINE AND ENGINE COOLING

TL*THE CONTACT OWNS A 1997 VOLKSWAGEN PASSAT. THE CONTACT HAS TAKEN HIS VEHICLE TO THE GARAGE AND THE DEALER EIGHT TIMES. THE ENGINE HEAD WAS REPLACED AT 42,000 MILES AND THE TURBO CHARGE IS CURRENTLY FAILING. THE CONTACT STATED THAT THE REPAIRS COST MORE THAN THE ACTUAL PRICE OF THE VEHICLE. THE DEALER STATED THAT THE COMPUTER NEEDED TO BE REPLACED IN ORDER TO CORRECT THE TURBO CHARGE. THE REPLACEMENT WOULD COST $1,000. THE VIN WAS VERIFIED, BUT APPEARS TO BE INVALID. THE CURRENT MILEAGE WAS 46,000 AND FAILURE MILEAGE WAS 38,000. UPDATED 03/18/08. *LJ UPDATED 03/18/08 *TR

Mileage: 38,000

20071002VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE

ON SUNDAY, AUGUST 5TH, 2007, WHILE DRIVING THE CAR WITH MY 7 YEAR OLD SON IN THE BACK SEAT, DENSE, NOXIOUS 'STEAM'/SMOKE BEGAN TO COME OUT OF ALL VENTS AND AROUND THE DASH AREA IN MY WELL-MAINTAINED VOLKSWAGEN. HOT COOLANT ALSO LEAKED INTO THE PASSENGER COMPARTMENT OF MY PASSAT ON THE DRIVER'S SIDE. NOTE THAT THIS OCCURRED WHILE AIR CONDITIONING (A/C) WAS ON & CONTINUED TO POUR OUT OF VENTS WITHOUT A/C ON. MY 'LOW COOLANT' INDICATOR LIGHT (RED LED IN INSTRUMENT CLUSTER) ALSO BEGAN FLASHING. FORTUNATELY, I WAS ABLE TO GET THE CAR (AND MY SON) HOME WITHOUT OVERHEATING AFTER STOPPING ON THE SIDE OF A BUSY WASHINGTON DC THOROUGHFARE (WISCONSIN AVENUE), OPENING THE FOGGED-UP WINDOWS, CLEANING THE INTERIOR OF THE FRONT WINDSHIELD, AND REFILLING THE COOLANT RESERVOIR/'OVERFLOW' TANK WITH ANTIFREEZE PURCHASED NEARBY. SINCE THE 'STEAM' SMELLED LIKE COOLANT/ANTIFREEZE, I IMMEDIATELY SUSPECTED THAT THIS WAS DUE TO A FAILURE OF MY CAR'S HEATER CORE. I SUBSEQUENTLY CONFIRMED THIS DIAGNOSIS AFT

Mileage: 115,500

20070917ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

VEHICLE VOLKSWAGEN 1997 PASSAT GLX - V6 ENGINE. FULL INSTRUMENT CLUSTER - SPEEDOMETER, TACHOMETER, FUEL GAUGE, DIGITAL CLOCK... EVERYTHING ON IT, DOES NOT OPERATE WHEN OUTSIDE TEMPERATURE IS BELOW 50 DEGREES. CAR MUST BE DRIVEN FOR 10MIN., OR ABOUT 8-12 MILES, BEFORE INSTRUMENT CLUSTER RETURNS TO NORMAL FUCTION. CAR IS BEING DRIVEN WITHOUT FUNCTIONING SPEEDOMETER, AND IT IS DIFFICULT TO ESTIMATE MY SPEED AND DOES NOT FEEL SAFE. THERE WERE NO SIGNIFICANT EVENTS LEADING UP TO THE FAILURE, EXCEPT INSTRUMENT CLUSTER WOULD MAKE A BUZZING NOISE WHEN CAR STARTED AND TRIP MILEAGE WOULD RESET. THIS STARTED A FEW MONTHS BEFORE COMPLETE FAILURE BEGAN. THIS PROBLEM GETS WORSE AS TIME PASSES, AS THE INSTRUMENT CLUSTER PROBLEM OCCURS IN WARMER WEATHER NOW. PROBLEM USED TO OCCUR WHEN TEMPERATURE WAS BELOW 35 DEGREES. NOW HAPPENS AT 50 DEGREES. *TR

Mileage: 86,000

20070607VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE

HEATER CORE FAILED- CLOUDING THE WINDOW TO A DEGREE THAT WE NEARLY HAD AN ACCIDENT BEFORE WE COULD GET THE CAR PULLED OVER.

Mileage: 125,952

20061018ELECTRICAL SYSTEM:IGNITION:SWITCH

VARIOUS ELECTRONIC COMPONENTS FAILED WHILE DRIVING--WINDSHIELD WIPERS, LIGHTS, DEFROST MOTOR--ON A VERY DARK, RAINY MORNING, CAUSING A DANGEROUS SITUATION AND A NEAR-ACCIDENT. MANUFACTURER PREVIOUSLY WARNED OF 'IGNITION SWITCH FAILURE', BUT WOULD ONLY REPAIR AFTER FAILURE AND BEFORE 10 YRS OR 100,000 MILES. MY CAR HAS 100,600 MILES. MANUFACTURER REFUSES TO BEAR THE REPAIR COST FOR THIS KNOWN DEFECT THAT COULD HAVE CAUSED A SERIOUS ACCIDENT. *NM

Mileage: 100,600

20060815ELECTRICAL SYSTEM:IGNITION:SWITCH

IGNITION SWITCH FAILURE WHILE VEHICLE OPERATIONAL. SAME CONDITION WAS COVERED UNDER RECALL ON 1996 VW PASSAT MODELS, MANUFACTURER IS NOT OFFERING COVERAGE ON SAME BODY STYLE UNDER 1997 AND 1995 DESIGNATION. IMPACTED VEHICLE IS A 1997 VW PASSAT WAGON. *JB

Mileage: 85,100

20060526VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE

HOT COOLANT SUDDENLY STARTED COMING OUT OF THE VENTS AND CAUSED ALL THE WINDOWS TO FOG OVER. HAD TO PULL OF FREEWAY AND GET A TOW. NO INDICATION OF A PROBLEM PRIOR TO THE FAILURE. PROBLEM TURNS OUT TO BE A BAD HEATER CORE. HAD HEATER CORE BYPASSED BECAUSE OF THE COST OF THE REPAIR. *NM

Mileage: 132,000

20051227VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE

DT: THE CONTACT STATED THE HEATER CORE WAS LEAKING COOLANT ONTO THE FLOOR, NOT ALLOWING THE WINDSHIELD TO COMPLETELY DEFROST. THE VEHICLE HAS NOT BEEN SEEN BY A DEALER AND NO REPAIRS HAVE BEEN MADE. *AK UPDATED 01/19/06. *JB

Mileage: 182,000

20051226FireELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH

WHILE EN-ROUTE BETWEEN DEXTER, MICHIGAN AND GRAND RAPIDS, MICHIGAN, CABIN BEGAN TO SMELL OF SMOKE. SHORTLY THEREAFTER, THE CIGARETTE LIGHTER CAUGHT FIRE. FIRE WAS EXTINGUISHED WITH A HALON EXTINGUISHER PROMPTLY. EXAMINATION OF THE COMPONENTS POST-FIRE REVEALED A DEFECTIVE CENTER CONDUCTOR. CIRCUIT WAS FUSED AT 10 AMPS WHICH WAS FOUND TO BE BLOWN, POST FIRE. NO INJURIES, NO DAMAGE TO PERSONAL GOODS, DAMAGE WAS CONFINED TO CIGARETTE LIGHTER ASSEMBLY, WHICH IS POORLY DESIGNED. *NM

Mileage: 215,000

20051216VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE

HEATER CORE FAILURE. INITIALLY I ONLY SMELL THE RADIATOR FLUID. THEN IT QUICKLY CHANGES OVER TO STEAM ACTUALLY COMING OUT OF YOUR VENTS. THIS CAUSES YOUR WINDOWS TO FOG UP. RADIATOR FLUID CAME SHOOTING OUT OF THE DASH BUT ON THE PASSENGER SIDE. THIS PROBABLY WOULD HAVE SCALDED SOMEONE IF THEY WERE SITTING THERE. *JB

Mileage: 139,000

20050920STRUCTURE:BODY:DOOR

1997 VOLKSWAGEN PASSAT DEVELOPED PROBLEMS WITH THE DOOR LOCKS, AND SIDE DOOR HANDLE.*MR *NM

20050920LATCHES/LOCKS/LINKAGES:DOORS:LATCH

1997 VOLKSWAGEN PASSAT DEVELOPED PROBLEMS WITH THE DOOR LOCKS, AND SIDE DOOR HANDLE.*MR *NM

20050908TIRES:SIDEWALL

DT: GOODYEAR TIRES EAGLE GPS , SIZE 195/60/R14 EXPERIENCED A LARGE CRACK IN THE SIDEWALL COMPLETELY AROUND LEFT FRONT TIRE RIM. THE CONSUMER TOOK THE VEHICLE TO A GOODYEAR DEALER, AND THEY URGED THE CONSUMER TO TAKE TIRE TO SEARS BECAUSE THESE TIRES CAME ON A USED VEHICLE, THESE WERE NOT PART OF THE ORIGINAL EQUIPMENT. THE CONSUMER WENT TO SEARS, WHO REPLACED THE LEFT FRONT TIRE FREE OF CHARGE BECAUSE THERE WERE ONLY 1,000 MILES AND HARDLY ANY WEAR ON THEM. THE OTHER TIRES WERE ALSO CRACKED. THE SERVICE MAN AT SEARS ASKED THE CONSUMER TO RETURN THE NEXT DAY AND HE WOULD REPLACE THE OTHER TIRES. BUT WHEN CONSUMER RETURNED THE NEXT DAY A DIFFERENT PERSON WAS WORKING AND SAID THESE WERE NOT SEAR'S TIRES BUT SAMATAEA'S CLUB TIRES. THE CONSUMER WAS REFERRED TO SAMATAEA'S CLUB TO REPLACE ALL TIRES AND RETURN THE PREVIOUSLY REPLACED TIRE TO SEARS. SAMATAEA'S CLUB WOULD NOT HONOR THE TIRE WARRANTY BECAUSE THE CONSUMER WAS NOT A MEMBER, AND THAT WAS PART OF THEIR POLICY. THE C

Mileage: 113,900

20050907ELECTRICAL SYSTEM

1997 VW PASSAT TDI. THE CAR HAD A "TV-12" RECALL, IN WHICH THE ECM AND INTAKE MANIFOLD WAS REPLACED. WITHIN SIX (6) MONTHS, THE ECM WENT OUT AGAIN, AND VW "REFUSES" TO LIVE UP TO THE WARRANTY. 2) FAILURE OF THIS, DOES NOT DIMINISH IT'S "CRUSING" CAPACITY DOWN THE HIGHWAY. HOWEVER, THERE WILL BE NO POWER TO PASS SAFELY, AND MUCH LOSS OF POWER, WHEN ENTERING THE 'EXITS'. CONSEQUENTLY, A VERY POSSIBLE SITUATION RESULTS TO HAVE A TERRIBLE CRASH. VW KNOWS ABOUT THIS, AND ONLY FIXES IT WHEN "THE CUSTOMER COMPLAINS". 3) THE ORIGINAL INTAKE WAS REPLACED, AND ECM. HOWEVER, VW WILL NOT PUT A 'NEW' ECM IN, RATHER, THEY PUT IN A "REBUILT" ONE. THIS IS PRONE TO HUMAN ERROR, AND THAT'S WHY MINE FAILED WITHIN FIVE (5) TO SIX (6) MONTHS. IT 'GOES OUT' CONSTANTLY. *JB

Mileage: 1,000

20050503ELECTRICAL SYSTEM:IGNITION:SWITCH

1. IGNITION SWITCH FAILED. 2. CAUSED LOSS OF ELECTRICAL POWER AND TEMPORARY ENGINE FAILURE. ELECTRICAL SYSTEM DAMAGE. 3. REPLACED ELECTRICAL PORTION OF IGNITION SWITCH, HEADLIGHT RELAY.

Mileage: 295,950

Compare 1997VOLKSWAGENPASSAT to Similar Vehicles

NHTSA Investigations 2 Open

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Frequently Asked Questions

How many complaints does the 1997 VOLKSWAGEN PASSAT have?
The 1997 VOLKSWAGEN PASSAT has 57 NHTSA complaints, 1 crashes, 3 fires, 2 injuries, and 0 deaths reported.
What are the most common problems with the 1997 VOLKSWAGEN PASSAT?
The most-complained component for the 1997 VOLKSWAGEN PASSAT is VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE with 9 complaints. Other frequently reported areas include ELECTRICAL SYSTEM:IGNITION:SWITCH and LATCHES/LOCKS/LINKAGES:DOORS:LATCH.
Is the 1997 VOLKSWAGEN PASSAT safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.