VOLKSWAGEN JETTA · model year

2025 VOLKSWAGEN JETTA

13 NHTSA complaints, 3 crash reports, and 1 active recall for this specific cohort.

NHTSA overall rating

5 / 5 ★

New Car Assessment Program

The 2025VOLKSWAGENJETTA carries 13 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 3 crashes, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 4/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2025 JETTA is unknown or other with 3 filings, followed by fuel/propulsion system (3) and forward collision avoidance: adaptive cruise control (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle, the full NHTSA campaign numbers are listed below.

NHTSA currently has 37 investigation files overlapping the 2025 JETTA, and 2 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page, a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

13
Complaints
3
Crashes
0
Fires
0
Injuries
0
Deaths
2025 VOLKSWAGEN JETTA - NHTSA crash-test profile NHTSA NCAP crash-test star ratings for the 2025 VOLKSWAGEN JETTA. Overall composite: 5.0 of 5 stars across 3 safety dimensions. Front CrashSide CrashRollover 5.0 NHTSA NCAP of 5 stars
  • Front Crash 4.0 ★
  • Side Crash 5.0 ★
  • Rollover 4.0 ★
NHTSA overall 5.0/5 stars, with front-crash, side-crash and rollover ratings from standardized NCAP barrier and dynamic tests.

Total Complaints

13 filings

Crashes Reported

3 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

NHTSA NCAP overall: 5/5 - Top NCAP rating · Front: 4/5 · Side: 5/5 · Rollover: 4/5

Complaints by Component

ComponentCount
UNKNOWN OR OTHER3
FUEL/PROPULSION SYSTEM3
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL1
FORWARD COLLISION AVOIDANCE: WARNINGS1
ENGINE1
VISIBILITY/WIPER1
ELECTRICAL SYSTEM1
POWER TRAIN1
STEERING1

Recalls (1)

26V13800011/03/2026

ELECTRICAL SYSTEM:WIRING

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025-2026 Jetta vehicles. The transmission ground wire may not have been properly connected during assembly, causing an open electrical circuit.

Recent Complaints

20251226CrashFUEL/PROPULSION SYSTEM

Two safety defect incidents involving unintended acceleration. This defect has resulted in two loss of control incidents causing property damage. First incident: While attempting to move vehicle inside garage, I started engine with foot firmly on the brake, shifted the transmission into drive, and maintained full brake pressure. Immediately upon shifting, the vehicle bolted forward at an accelerate rate, despite my foot remaining fully depressed on brake. Vehicle travel about 30 feet in only a few second, coming within three feet of a structural cinder-block wall supporting house beams before braking force finally overcame the surge. Avoided a serious collision required immediate corrective action and full driver control. Second incident: Again, vehicle parked in my driveway in front of storage garage. After briefly backing up to clear the driveway, I again shifted to drive with my foot firmly on brake. As with previous incident, the vehicle surged forward unexpectedly and forcefully,

20251223CrashSTEERING

The steering wheel is the principal reason for this incident. Because when I'm driving on the highway almost to get an exit to the right going at the speed limit of 70 MPH the right tire passes through a high/low on the street, then my steering wheel locked lightly and started to pull to the right like for 2-3 seconds. Causing me hit the wall on the highway. Then straightened itself back, I'm just desacelerate the car and go down to see if the tire is the problem, but not really this is a risky fail on this car i feel insecure to drive it again and take the highway. I feel under risk cause its a highway with a lot of traffic of cargo trucks going more than 75 MPH Im available any day for inspection when needed. This isn't the first time the car do this , but in this case now caused an incident. Before I did the first maintenance on the car for the 10k miles. I took it to the dealer cause since new the car present this issue and they never found nothing wrong on the car supposedly. T

20251223CrashUNKNOWN OR OTHER

The steering wheel is the principal reason for this incident. Because when I'm driving on the highway almost to get an exit to the right going at the speed limit of 70 MPH the right tire passes through a high/low on the street, then my steering wheel locked lightly and started to pull to the right like for 2-3 seconds. Causing me hit the wall on the highway. Then straightened itself back, I'm just desacelerate the car and go down to see if the tire is the problem, but not really this is a risky fail on this car i feel insecure to drive it again and take the highway. I feel under risk cause its a highway with a lot of traffic of cargo trucks going more than 75 MPH Im available any day for inspection when needed. This isn't the first time the car do this , but in this case now caused an incident. Before I did the first maintenance on the car for the 10k miles. I took it to the dealer cause since new the car present this issue and they never found nothing wrong on the car supposedly. T

20251004FUEL/PROPULSION SYSTEM

I purchased a brand-new 2025 Volkswagen Jetta from LaFontaine Volkswagen of Dearborn, MI on October 2, 2025. Within 24 hours, the check-engine light illuminated, and the fuel gauge cluster froze, showing an incorrect fuel level. On October 3, 2025, I contacted the dealership and was told to bring it in for service. The service department confirmed a faulty Transmission Control Module (TCM) and opened a repair order. Before the repair could be completed, the vehicle became inoperable and would not engage Drive, leaving me stranded in my driveway. The car had less than 350 miles on it at the time of failure. This incident is extremely concerning for a brand-new vehicle and raises questions about potential safety and manufacturing defects in the 2025 Jetta model line. A new car’s transmission should not fail within days of delivery. I have filed related complaints with the Michigan Attorney General and Better Business Bureau regarding the dealership’s handling of the issue and lack

20251004ELECTRICAL SYSTEM

I purchased a brand-new 2025 Volkswagen Jetta from LaFontaine Volkswagen of Dearborn, MI on October 2, 2025. Within 24 hours, the check-engine light illuminated, and the fuel gauge cluster froze, showing an incorrect fuel level. On October 3, 2025, I contacted the dealership and was told to bring it in for service. The service department confirmed a faulty Transmission Control Module (TCM) and opened a repair order. Before the repair could be completed, the vehicle became inoperable and would not engage Drive, leaving me stranded in my driveway. The car had less than 350 miles on it at the time of failure. This incident is extremely concerning for a brand-new vehicle and raises questions about potential safety and manufacturing defects in the 2025 Jetta model line. A new car’s transmission should not fail within days of delivery. I have filed related complaints with the Michigan Attorney General and Better Business Bureau regarding the dealership’s handling of the issue and lack

20251004POWER TRAIN

I purchased a brand-new 2025 Volkswagen Jetta from LaFontaine Volkswagen of Dearborn, MI on October 2, 2025. Within 24 hours, the check-engine light illuminated, and the fuel gauge cluster froze, showing an incorrect fuel level. On October 3, 2025, I contacted the dealership and was told to bring it in for service. The service department confirmed a faulty Transmission Control Module (TCM) and opened a repair order. Before the repair could be completed, the vehicle became inoperable and would not engage Drive, leaving me stranded in my driveway. The car had less than 350 miles on it at the time of failure. This incident is extremely concerning for a brand-new vehicle and raises questions about potential safety and manufacturing defects in the 2025 Jetta model line. A new car’s transmission should not fail within days of delivery. I have filed related complaints with the Michigan Attorney General and Better Business Bureau regarding the dealership’s handling of the issue and lack

20250827VISIBILITY/WIPER

My driver side mirror is over-corrected/magnified. If I need to navigate to left lane, the magnification makes the vehicle in my blind spot appear too close. Same in a situation where I am performing a zipper merge to the left. I have driven 50 years in different cars, including Volkswagens, and never in an accident. This mirror seems hazardous and dangerous because trusting the instrument for left visuals of oncoming cars isn't accurate in a 1:1 ratio. The dealership replaced the mirror and it appears the same. All VW service techs, and other drivers who I have asked for evaluation, agree the mirror is not right.

20250730FUEL/PROPULSION SYSTEM

I purchased my brand new 2025 Volkswagen Jetta S, and not a week later the check engine light came on and the car started acting weird. The RPM's would spike before the car would move. I brought it back to the dealership that I purchased the car from; and they diagnosed it. They said it was a faulty fuel pump. It was very inconvenient, and could end up causing long term issues with the car/ engine. And could seriously harm other people.

20250730ENGINE

I purchased my brand new 2025 Volkswagen Jetta S, and not a week later the check engine light came on and the car started acting weird. The RPM's would spike before the car would move. I brought it back to the dealership that I purchased the car from; and they diagnosed it. They said it was a faulty fuel pump. It was very inconvenient, and could end up causing long term issues with the car/ engine. And could seriously harm other people.

20250708UNKNOWN OR OTHER

Drove for 1.5 hours in 70 degree weather at 55-70 mph average highway driving. There was no impact, crash, or other form of collisions. No bolts, rocks, or debris were visualized coming from the car in front of me >300 ft. The sunroof spontaneously exploded with a very loud noise then showering of glass. Passenger was cut from falling glass. Glass shards/dust/chunks were present in all seats. No warning lights, messages, or symptoms before failure. Sunroof in working mechanical condition in drive prior to event. No known external cause of failure, likely intrinsic to glass. Car not inspected by police or insurance. VW dealership refusing to inspect window.

20250629FORWARD COLLISION AVOIDANCE: WARNINGS

After only 312 miles new and only driven vehicle for 5 days. I received a warning about my forward collision warning system was a problem. Weather has been good. Not wet, temp was 72 degrees. I just started my car and had not driven yet. Chicago area. I set up a maintenance service to see the cause of it. Never saw this before on any of my previous vehicles especially brand new 2025 model

20250403UNKNOWN OR OTHER

Climate controls are NOT voice activated. Driver has to take eyes off of road for long duration to change/modify interior heat/cooling functions. There are no knobs only stupid touch screen junk. Vehicles must be recalled to install user safe functionality to these climate control functions. Stop the stupid touch screen stupidity.

20250225FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

The car has a manual transmission. In all other vehicles I have driven with cruise control, when the clutch is depressed, the cruise completely disengages, same as a brake. When cruise control is engaged and the clutch is depressed, the cruise temporarily disengages and re-engages when put into a lower gear or the same gear. VERY scary since a majority of the time, the driver is anticipating a slow down. If left out of gear for a period of time, the cruise will fully disengage. I can only guess someone copied programming for the manual transmission car from an automatic transmission car. I have reproduced this behavior multiple times. Seems unlikely to do in standard cruise control. VW of America contacted and seemed unconcerned. Has not been brought to the dealer.

Compare 2025VOLKSWAGENJETTA to Similar Vehicles

NHTSA Investigations 2 Open

View all investigations

Frequently Asked Questions

How many complaints does the 2025 VOLKSWAGEN JETTA have?
The 2025 VOLKSWAGEN JETTA has 13 NHTSA complaints, 3 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What is the safety rating for the 2025 VOLKSWAGEN JETTA?
The 2025 VOLKSWAGEN JETTA received an overall NHTSA safety rating of 5/5, front crash rating of 4/5, side crash rating of 5/5, and rollover rating of 4/5.
Are there any recalls for the 2025 VOLKSWAGEN JETTA?
Yes, the 2025 VOLKSWAGEN JETTA has 1 recall(s). The most common affected component is ELECTRICAL SYSTEM:WIRING. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2025 VOLKSWAGEN JETTA?
The most-complained component for the 2025 VOLKSWAGEN JETTA is UNKNOWN OR OTHER with 3 complaints. Other frequently reported areas include FUEL/PROPULSION SYSTEM and FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL.
Is the 2025 VOLKSWAGEN JETTA safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2025 VOLKSWAGEN JETTA has an NHTSA safety rating of 5/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.