2016 VOLKSWAGEN JETTA

248 complaints filed with NHTSA.

248
Complaints
32
Crashes
8
Fires
21
Injuries
0
Deaths

NHTSA Safety Rating

5/5
Overall
4/5
Front Crash
5/5
Side Crash
4/5
Rollover

Complaints by Component

ComponentCount
ENGINE43
UNKNOWN OR OTHER34
ELECTRICAL SYSTEM30
FUEL/PROPULSION SYSTEM28
POWER TRAIN22
SERVICE BRAKES20
VEHICLE SPEED CONTROL12
STEERING11
AIR BAGS7
FUEL SYSTEM, GASOLINE6
ELECTRONIC STABILITY CONTROL (ESC)4
WHEELS4
STRUCTURE:BODY4
EXTERIOR LIGHTING3
ELECTRICAL SYSTEM:HORN3

Recalls (5)

15V70500026/10/2015

ENGINE AND ENGINE COOLING:ENGINE

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Jetta, Beetle, Beetle Convertible, Passat, Golf and Golf SportWagen vehicles. In the affected vehicles, the camshaft lobe that drives the brake vacuum pump may shear off, resulting in a loss of brake assist.

20E06400023/09/2020

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake flu

19V61500022/08/2019

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of

20V64800021/10/2020

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2018 Jetta vehicles. The fuel rail bolts may become loose over time, allowing fuel to leak.

16V40300006/06/2016

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 Jetta vehicles manufactured October 31, 2015, to January 21, 2016, 2016 Passat vehicles, equipped with 1.8T engines manufactured November 13, 2015, to December 9, 2015, and 2016 Golf vehicles manufactured November 5,

Recent Complaints

20250806CrashFUEL/PROPULSION SYSTEM

NHTSA CAMPAIGN ID 15V705000 16V403000 20V648000 20E064000 19V615000

20250806CrashENGINE

NHTSA CAMPAIGN ID 15V705000 16V403000 20V648000 20E064000 19V615000

20250806CrashUNKNOWN OR OTHER

NHTSA CAMPAIGN ID 15V705000 16V403000 20V648000 20E064000 19V615000

20240205CrashAIR BAGS

Had an accident in Dec where passenger side was hit in the center. The center rail that connects 2 doors was hit so airbags deployed due to roof being pushed in by center bar. But only back airbag had a little air. Front airbag was flat. I took it to the dealer and a month later they are telling me that is normal but I took the picture right after the accident and there is no air in front passenger bag. I told them my child is lucky to be alive. But i know its dangerous if other people are tr

20230530FireELECTRICAL SYSTEM

The contact’s mother owns a 2016 Volkswagen Jetta. The contact stated that while the vehicle was parked outside, the contact’s mother was notified that the vehicle had caught fire. The contact stated that upon her mother and sister approaching the vehicle, they noticed that the front driver’s side door was on fire. The contact then stated that her sister used her hand in an attempt to pat the fire away. As a result, the contact’s sister sustained an injury to her right hand that required

Mileage: 151,217

20230530FireFIRERELATED

The contact’s mother owns a 2016 Volkswagen Jetta. The contact stated that while the vehicle was parked outside, the contact’s mother was notified that the vehicle had caught fire. The contact stated that upon her mother and sister approaching the vehicle, they noticed that the front driver’s side door was on fire. The contact then stated that her sister used her hand in an attempt to pat the fire away. As a result, the contact’s sister sustained an injury to her right hand that required

Mileage: 151,217

20220218FireFUEL/PROPULSION SYSTEM

My car started on fire as driving to work January 21 2022 at 7:30 am.After researching after the fire Not knowing how and why that happened car had been perfectly fine no warning signs or any difference with the way it drove , I came to find out about fuel rail recall on my car that will cause car to start on fire .I almost and could have got stuck in the car which as i panicked was having trouble getting safety belt off and the door is so heavy that it had always closed back on me getting my le

20220216FireFUEL SYSTEM, GASOLINE

The contact owned a 2016 Volkswagen Jetta. The contact stated that while driving at 15-25 MPH, she smelled a strong burning gas odor. The contact veered to the side of the road. The contact felt an intense heat on her legs. The contact saw a flame on the driver's side of the hood and quickly exited the vehicle. The contact stated that there was also fire underneath the driver's side of the hood. The fire was extinguished with the assistance of the fire department. There were no injuries sustaine

Mileage: 98,000

20220108FireELECTRICAL SYSTEM

-The front right passenger electrical system that contains the wiring in order for the front headlight and front high beam to function properly suddenly started a short circuit and caused the front passenger light system wiring to catch fire to that part and the parts that surround it. The car is available for inspection at any time. -My safety was put at risk because my vehicle caught fire in a matter of seconds and spread so fast that it was impossible to stop the fire without requesting help

20220108FireEXTERIOR LIGHTING

-The front right passenger electrical system that contains the wiring in order for the front headlight and front high beam to function properly suddenly started a short circuit and caused the front passenger light system wiring to catch fire to that part and the parts that surround it. The car is available for inspection at any time. -My safety was put at risk because my vehicle caught fire in a matter of seconds and spread so fast that it was impossible to stop the fire without requesting help

20220108FireSTRUCTURE:BODY

-The front right passenger electrical system that contains the wiring in order for the front headlight and front high beam to function properly suddenly started a short circuit and caused the front passenger light system wiring to catch fire to that part and the parts that surround it. The car is available for inspection at any time. -My safety was put at risk because my vehicle caught fire in a matter of seconds and spread so fast that it was impossible to stop the fire without requesting help

20211122CrashENGINE

I got this vehicle at 36,000 miles and I have put 23,000 on it in one year. There have been no warning messages. I was in idle and my RPMs started jumping I put it in reverse ( jumping stopped) , then drive to have the vehicle get a mile or two down the road and completely die. I was rear ended . Got it into a repair shop to be told by a certified mechanic it was throwing codes for the camshaft as well as needing an evap purge at just under 60,000 miles.

20210617CrashSTRUCTURE:BODY

I had hit snd run By this car. IT looks like that Driver had attention to hurt me Moving in same line, I Made him space behind me than he hit on back, I was tih king tha he/she was trying to escape he moved again in right line but he again started to move in left side where I was driving. I hit part of shoulder and there is a damege on my car from the back side and both left side how he/she hit me and right side how I hit on shoulder. Than he/she was trying to run as crazy trought crowd but my c

20210617CrashVISIBILITY/WIPER

I had hit snd run By this car. IT looks like that Driver had attention to hurt me Moving in same line, I Made him space behind me than he hit on back, I was tih king tha he/she was trying to escape he moved again in right line but he again started to move in left side where I was driving. I hit part of shoulder and there is a damege on my car from the back side and both left side how he/she hit me and right side how I hit on shoulder. Than he/she was trying to run as crazy trought crowd but my c

20210617CrashUNKNOWN OR OTHER

I had hit snd run By this car. IT looks like that Driver had attention to hurt me Moving in same line, I Made him space behind me than he hit on back, I was tih king tha he/she was trying to escape he moved again in right line but he again started to move in left side where I was driving. I hit part of shoulder and there is a damege on my car from the back side and both left side how he/she hit me and right side how I hit on shoulder. Than he/she was trying to run as crazy trought crowd but my c

20200114SEATS

THE HEATED SEAT PAD HAS BEGUN BURNING A HOLE INTO DRIVER SIDE SEAT. IF NOT CAREFUL, WILL BURN SKIN WHILE FABRIC IS STILL OVER THE PAD. THIS IS HAPPENING WHEN THE SEAT IS TURNED ON AND IS CAUSING A BURNING SMELL IN THE VEHICLE.

Mileage: 72,000

20191031CrashFUEL/PROPULSION SYSTEM

MY VEHICLE HAS STARTED TO HESITATE WHEN I TRY TO ACCELERATE RANDOMLY. IT DOESN'T HAPPEN EVERY TIME I DRIVE BUT IT HAPPENS MULTIPLE TIMES PER WEEK. I WILL PRESS MY GAS, AND MY CAR WILL HESITATE, I HEAR IT REVVING BUT MY RPMS GO NOWHERE. IT'S ALMOST LIKE IT'S NOT CATCHING. THIS WILL OCCUR FOR AROUND 5 SECONDS, LEAVING ME INCAPABLE OF MOVING. IT HAS LEFT ME STUCK IN THE MIDDLE OF INTERSECTIONS, TAKING UNSAFE TURNS OUT OF PARKING LOTS, ETC. IT IS A VERY SCARY ISSUE. HOWEVER, NO CHECK ENGINE OR OTHER

Mileage: 29,500

20191031CrashPOWER TRAIN

MY VEHICLE HAS STARTED TO HESITATE WHEN I TRY TO ACCELERATE RANDOMLY. IT DOESN'T HAPPEN EVERY TIME I DRIVE BUT IT HAPPENS MULTIPLE TIMES PER WEEK. I WILL PRESS MY GAS, AND MY CAR WILL HESITATE, I HEAR IT REVVING BUT MY RPMS GO NOWHERE. IT'S ALMOST LIKE IT'S NOT CATCHING. THIS WILL OCCUR FOR AROUND 5 SECONDS, LEAVING ME INCAPABLE OF MOVING. IT HAS LEFT ME STUCK IN THE MIDDLE OF INTERSECTIONS, TAKING UNSAFE TURNS OUT OF PARKING LOTS, ETC. IT IS A VERY SCARY ISSUE. HOWEVER, NO CHECK ENGINE OR OTHER

Mileage: 29,500

20191031CrashVEHICLE SPEED CONTROL

MY VEHICLE HAS STARTED TO HESITATE WHEN I TRY TO ACCELERATE RANDOMLY. IT DOESN'T HAPPEN EVERY TIME I DRIVE BUT IT HAPPENS MULTIPLE TIMES PER WEEK. I WILL PRESS MY GAS, AND MY CAR WILL HESITATE, I HEAR IT REVVING BUT MY RPMS GO NOWHERE. IT'S ALMOST LIKE IT'S NOT CATCHING. THIS WILL OCCUR FOR AROUND 5 SECONDS, LEAVING ME INCAPABLE OF MOVING. IT HAS LEFT ME STUCK IN THE MIDDLE OF INTERSECTIONS, TAKING UNSAFE TURNS OUT OF PARKING LOTS, ETC. IT IS A VERY SCARY ISSUE. HOWEVER, NO CHECK ENGINE OR OTHER

Mileage: 29,500

20191014CrashAIR BAGS

MY DAUGHTER WAS INVOLVED IN A MVA IN WHICH SHE SLAMMED ON HER BRAKES AND THE BRAKES LOCKED ON HER. SHE HIT THE REAR OF THE OTHER VEHICLE. SHE WAS GOING ROUGHLY 25-30 MPH. SHE WAS ROUGHLY 30-40 FEET AWAY FROM THE OTHER VEHICLE WHEN THE BRAKES WERE APPLIED. HER AIRBAGS DID NOT DEPLOY WHICH CONSIDERING THE AMOUNT OF DAMAGE DONE TO HER CAR IS ROUGHLY $6500. I RESEARCHED BOTH ISSUES AND IT SEEMS TO BE A COMMON PROBLEM IN THE VW JETTA.

Mileage: 62,140