2000 VOLKSWAGEN JETTA

633 complaints filed with NHTSA.

633
Complaints
38
Crashes
15
Fires
47
Injuries
2
Deaths

Complaints by Component

ComponentCount
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS60
ELECTRICAL SYSTEM32
ENGINE AND ENGINE COOLING:ENGINE25
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE24
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL24
ENGINE AND ENGINE COOLING24
UNKNOWN OR OTHER20
POWER TRAIN:AUTOMATIC TRANSMISSION19
AIR BAGS:FRONTAL19
AIR BAGS15
ELECTRICAL SYSTEM:IGNITION13
ENGINE AND ENGINE COOLING:COOLING SYSTEM12
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH12
SERVICE BRAKES, HYDRAULIC12
VEHICLE SPEED CONTROL11

Recalls (5)

06V18300024/05/2006

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC OR MANUAL TRANSMISSIONS AND CRUISE CONTROLS, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING SAFETY RECALLS 03V-265 OR 04V-096.

04V09600020/02/2004

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

ON CERTAIN PASSENGER VEHICLES, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION.

04V58400016/12/2004

EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH

ON CERTAIN PASSENGER VEHICLES, THE HAZARD SWITCH AND FLASHER SYSTEM FUNCTION MAY DEGRADE OVER TIME BECAUSE OF DISTORTION AND MATERIAL TRANSFER OF THE CONTACTS OF CERTAIN HAZARD SWITCH RELAYS WHICH OCCURS DUE TO SUBSTANTIALLY INCREASED ELECTRICAL CURRENT LOAD FROM HIGHER WATTAGE TURN SIGNAL BULBS.

02V24400012/09/2002

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." CHILD SEAT ANCHORAGES INSTALLED IN THE VEHICLE'S REAR SEATS MUST BE IDENTIFIED BY MARKINGS, AND THEIR LOCATION AND USE BE DESCRIBED IN THE OWNER'S MANUA

14E00700007/03/2014

ENGINE AND ENGINE COOLING:ENGINE

The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/s

Recent Complaints

20241003ELECTRICAL SYSTEM

The contact owns a 2000 Volkswagen Jetta. The contact stated that while driving with the front driver’s side seat heater activated, the seat became extremely hot. The contact started smelling a burning odor coming from the seat. The contact felt a hole in the seat, which burned the contact's middle finger. The contact immediately pulled over and turned off the vehicle. The contact’s back started burning due to the extreme heat of the seat back. Upon inspection, the contact discovered a hole

Mileage: 489,000

20241003SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

The contact owns a 2000 Volkswagen Jetta. The contact stated that while driving with the front driver’s side seat heater activated, the seat became extremely hot. The contact started smelling a burning odor coming from the seat. The contact felt a hole in the seat, which burned the contact's middle finger. The contact immediately pulled over and turned off the vehicle. The contact’s back started burning due to the extreme heat of the seat back. Upon inspection, the contact discovered a hole

Mileage: 489,000

20170125FireENGINE

I WAS DRIVING IN TRAFFIC AROUND 35 MPH. SAW SMOKE IN MY REARVIEW MIRROR SO IMMEDIATELY PULLED OFF TO SIDE OF ROAD. THE CAR WASNT OVERHEATING, AND NO WARNING LIGHTS CAME ON UNTIL AFTER I BEGAN SLOWING DOWN TO PULL OVER. AS I STOPPED AND TURNED OFF THE CAR, I REALIZED THE ENGINE COMPARTMENT WAS ON FIRE, I GRABBED MY PHONE AND CALLED 911 AS I GOT AWAY FROM THE VEHICLE. *TR

Mileage: 192,000

20150212FireSEATS

I OWN A 2000 VW JETTA. MY SON AND I WERE HEADING HOME AFTER A COLLEGE VISIT, HE TURNED ON HIS SEAT HEATER AND BEGAN TO NAP. 20 MINUTES LATER, HE POPPED UP RUBBING HIS SHOULDER, THE SEAT HEATER CAUSED THE SEAT TO CATCH FIRE AND BURNED A PORTION OF THE SEAT, HIS SHIRT AND SHOULDER. I CALLED THE DEALER AND WAS TOLD THEY'VE NEVER HEARD OF THAT ISSUE AND THAT THERE HAS NEVER BEEN A RECALL FOR SUCH AN ISSUE. I THEN DID AN INTERNET SEARCH AND FOUND WHERE IT'S A VERY COMMON ISSUE. *TR

Mileage: 297,000

20140604FireENGINE

WAS DRIVING DOWN THE ROAD, WHEN MY JETTA LOST COMPLETE POWER. I MANAGED TO STEER OF THE ROAD, PUT VEHICLE IN PARK AN TURNED THE KEY OFF, THEN SMOKE STARTED POURING OUT FROM UNDER MY HOOD. RAISED THE HOOD TO ONLY SEE FLAMES! THANK GOD A GENTLEMAN STOPPED AN HAD GALLON OF WATER. HAD THE VEHICLE TOWED TO MY HOUSE(3 MILES) AN THERE IT SITS! MOST THE DAMAGE IS CONTAINED TO THE TOP OF THE MOTOR ON THE DRIVERS SIDE. THE CAR WASN'T EVEN OVER HEATING!! THE ONLY ISSUE IV HAD IN THE YEAR IV OWNED IT IS THE

Mileage: 141,000

20130616POWER TRAIN

ONE YEAR AFTER PURCHASING THIS VEHICLE FROM A PRIVATE OWNER, TODAY WAS THE SECOND INCIDENT I'VE HAD REGARDING THE CLUTCH AND THE FUMES IT EMITS. SIX MONTHS AGO I NOTICED THE CLUTCH SLIPPING AND IMMEDIATELY TOOK IT INTO A REPAIR SHOP. ON TOP OF THE SLIPPING CLUTCH, THE COOLANT AND EMISSIONS WORKSHOP AND ELECTRICAL BECAME A PROBLEM. "STOP COOLANT LOW" WOULD ALWAYS APPEAR ON MY DASH, HOWEVER THE COOLANT WOULD BE FILLED. THE ENGINE LIGHT ALSO STAYED ON. THE MECHANIC DID ALL HE COULD TO FIX IT. SIX

Mileage: 127,000

20130616ENGINE

ONE YEAR AFTER PURCHASING THIS VEHICLE FROM A PRIVATE OWNER, TODAY WAS THE SECOND INCIDENT I'VE HAD REGARDING THE CLUTCH AND THE FUMES IT EMITS. SIX MONTHS AGO I NOTICED THE CLUTCH SLIPPING AND IMMEDIATELY TOOK IT INTO A REPAIR SHOP. ON TOP OF THE SLIPPING CLUTCH, THE COOLANT AND EMISSIONS WORKSHOP AND ELECTRICAL BECAME A PROBLEM. "STOP COOLANT LOW" WOULD ALWAYS APPEAR ON MY DASH, HOWEVER THE COOLANT WOULD BE FILLED. THE ENGINE LIGHT ALSO STAYED ON. THE MECHANIC DID ALL HE COULD TO FIX IT. SIX

Mileage: 127,000

20130616FUEL/PROPULSION SYSTEM

ONE YEAR AFTER PURCHASING THIS VEHICLE FROM A PRIVATE OWNER, TODAY WAS THE SECOND INCIDENT I'VE HAD REGARDING THE CLUTCH AND THE FUMES IT EMITS. SIX MONTHS AGO I NOTICED THE CLUTCH SLIPPING AND IMMEDIATELY TOOK IT INTO A REPAIR SHOP. ON TOP OF THE SLIPPING CLUTCH, THE COOLANT AND EMISSIONS WORKSHOP AND ELECTRICAL BECAME A PROBLEM. "STOP COOLANT LOW" WOULD ALWAYS APPEAR ON MY DASH, HOWEVER THE COOLANT WOULD BE FILLED. THE ENGINE LIGHT ALSO STAYED ON. THE MECHANIC DID ALL HE COULD TO FIX IT. SIX

Mileage: 127,000

20090323CrashAIR BAGS:FRONTAL

2000 VOLKSWAGEN JETTA I REARENDED A CAR AT 40 MPH MY FRONT BUMPER IS HANGING OFF AND SEATBELTS DID NOT WORK. VOLKSWAGEN WAS NOTIFIED AND IS HAVING A VW MEMBER LOOK AT THE CAR IN BELLIVILL AUTO SALVAGE 310 OAKHILL RD EXETER RI. DUE TO FAULTY AIR BAGS MY HEAD HIT WINDSHIELD AND CHEST HIT WHEEL DUE TO SEATBELTS. *TR

Mileage: 138,000

20090323CrashSEAT BELTS

2000 VOLKSWAGEN JETTA I REARENDED A CAR AT 40 MPH MY FRONT BUMPER IS HANGING OFF AND SEATBELTS DID NOT WORK. VOLKSWAGEN WAS NOTIFIED AND IS HAVING A VW MEMBER LOOK AT THE CAR IN BELLIVILL AUTO SALVAGE 310 OAKHILL RD EXETER RI. DUE TO FAULTY AIR BAGS MY HEAD HIT WINDSHIELD AND CHEST HIT WHEEL DUE TO SEATBELTS. *TR

Mileage: 138,000

20080828FireELECTRICAL SYSTEM

FIRE IN 2000 VW JETTA VR6, POINT OF ORIGIN AT IGNITION COIL PACK ON THE TOP LEFT-FACING SIDE OF THE ENGINE. *TR

20080715FireENGINE AND ENGINE COOLING

MY 2000 VW JETTA WAS BEING DRIVEN TODAY BY MY FIANCE ON 295 SOUTH IN RHODE ISLAND. HE NOTICED THE COOLANT LIGHT COME ON, AND SO LOOKED AT THE TEMP GAUGE AND SAW THAT IT HAD NOT RISEN ANY HIGHER THAN NORMAL. AFTER KEEPING AN EYE ON THE GAUGE FOR A FEW MINUTES, HE NOTICED IT SUDDENLY DROP TO 0 AND SO HE PULLED OVER, FIGURING A HOSE HAD BROKEN OR SOMETHING TO THAT EXTENT. WHEN HE EXITED THE VEHICLE HE NOTICED SOME BLACK SMOKE COMING OUT FROM UNDER THE HOOD, AND THE HOOD ITSELF STARTING TO BUBBLE

Mileage: 155,000

20080307FireFatalENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

MY SISTER WAS KILLED IN A FIRE CAUSED BY A 2000 VOLKSWAGEN JETTA. SHE FELL ASLEEP WITH THE CAR ON. THE CAR CAUGHT ON FIRE AND SHE WAS KILLED. THE INVESTIGATED ARE SAYING IT WAS A FAILURE OF THE EXHAUST SYSTEM. *TR

Mileage: 70,000

20071009FireENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

TL*THE CONTACT OWNS A 2000 VOLKSWAGEN JETTA. WHILE DRIVING 2-60 MPH, THE VEHICLE WOULD NOT ACCELERATE WHEN SHE DEPRESSED THE ACCELERATOR PEDAL. THE CONTACT HAD TO RELEASE THEN REAPPLY THE ACCELERATOR PEDAL. THE REPAIR SHOP STATED THAT THE EGR COOLER CLOGGED THE INTAKE MANIFOLD. THE INTAKE MANIFOLD WAS CLEARED. THE CONTACT DROVE APPROXIMATELY TWENTY MILES, AND THEN NOTICED SMOKE COMING FROM UNDER THE HOOD. THE CONTACT TOOK THE VEHICLE BACK TO THE REPAIR SHOP AND THEY STATED THAT THE EGR LEA

Mileage: 87,000

20070109FireENGINE AND ENGINE COOLING

OWNER'S SON WAS DRIVING VOLKSWAGEN AND IT STARTED OVERHEATING. DURING THE COURSE OF THE EVENING, HE TRIED A FEW TIMES TO LET CAR COOL DOWN AND THEN CONTINUE DRIVING, BUT THE ENGINE WOULD CONTINUE TO OVERHEAT. HE MANAGED TO CONTINUE DRIVING AND NOTICED SMOKE COMING FROM THE BACK OF THE VOLKSWAGEN. HE SHUT THE ENGINE OFF AND COASTED TO A STOP. HE GOT OUT AND NOTICED SPARKS DRIPPING FROM UNDERNEATH THE VEHICLE. THE VEHICLE BECAME ENGULFED IN FIRE. CAUSE UNDETERMINED, BUT SPARK PLUGS SHOWED EVIDENCE

20070105FireENGINE AND ENGINE COOLING:EXHAUST SYSTEM

OWNER TRIED TO START ENGINE AFTER VEHICLE SITTING UNUSED FOR ONE WEEK. ENGINE WOULD NOT START, SO OWNER JUMP-STARTED IT AND LET IT RUN APPROXIMATELY 5 MINUTES. OWNER THEN DROVE VEHICLE APPROXIMATELY 8 MINUTES AND NOTICED SMOKE COMING FROM THE CENTER CONSOLE AND THE RIGHT FRONT OF THE VEHICLE. PULLED OVER AND CALLED THE FIRE DEPARTMENT. EXHAUST SYSTEM WAS OVERHEATED AND SHOWED BLUE HEAT DISCOLORATION. PLASTICS AND CARPET ON CENTER FLOOR OF PASSENGER COMPARTMENT WERE BURNED.

20061027CrashEXTERIOR LIGHTING:BRAKE LIGHTS

I AM 8 MONTHS PREGNANT DRIVING WITH MY ONE YEAR OLD DAUGHTER IN THE CAR AND WAS HIT IN THE REAR OF MY 2000 JETTA WHILE STOPPED AT A LIGHT. THE WOMEN WHO HIT ME TOLD ME BRAKE LIGHTS WEREN'T ON. THANKFULLY BOTH THE BABY I AM PREGNANT WITH AND MY 1 YEAR OLD ARE OK BUT I HAD ALREADY BROUGHT MY CAR IN FOR THIS PROBLEM IN 2004. NOW THE BRAKE LIGHTS STAY ON CONSTANTLY. VW NEEDS TO ADDRESS THIS PROBLEM BEFORE THEY KILL ME OR MY BABIES!! *NM

Mileage: 78,000

20061027CrashEQUIPMENT:RECREATIONAL VEHICLE/TRAILER

I AM 8 MONTHS PREGNANT DRIVING WITH MY ONE YEAR OLD DAUGHTER IN THE CAR AND WAS HIT IN THE REAR OF MY 2000 JETTA WHILE STOPPED AT A LIGHT. THE WOMEN WHO HIT ME TOLD ME BRAKE LIGHTS WEREN'T ON. THANKFULLY BOTH THE BABY I AM PREGNANT WITH AND MY 1 YEAR OLD ARE OK BUT I HAD ALREADY BROUGHT MY CAR IN FOR THIS PROBLEM IN 2004. NOW THE BRAKE LIGHTS STAY ON CONSTANTLY. VW NEEDS TO ADDRESS THIS PROBLEM BEFORE THEY KILL ME OR MY BABIES!! *NM

Mileage: 78,000

20060806FireSEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

(2) THE SEAT WARMER ON THE DRIVER'S SEAT FAILED AND BURNED THROUGH THE SEAT COVERING. THE HEATER LEFT A BURN ON MY PANTS THE SIZE OF A DIME. THIS ALSO CAUSED ME SOME DISCOMFORT. (3) I CONTACTED VW OF AMERICA AND THEY INSTRUCTED ME THAT I WOULD HAVE TO BRING THE CAR IN AND HAVE IT FIXED AT MY EXPENSE. I OWN A 2000 VW JETTA. *NM

20060316FireENGINE AND ENGINE COOLING

AFTER COMING UP A STEEP HILL IN A HEAVY SNOWSTORM, THE ENGINE OF MY 2000 GLS V6 VOLKSWAGEN JETTA CAUGHT FIRE AND BURNED UP. THE CAR WAS IN EXCELLENT CONDITION AND WELL SERVICED. I PARKED THE CAR IN THE GARAGE AND THERE WAS NO SIGN OR SMELL OF SMOKE. AFTER THE THIRD TRIP OUT TO THE CAR TO UNLOAD GROCERIES, SMOKE BEGAN TO COME OUT FROM THE HOOD. FORTUNATELY, I WAS ABLE TO GET THE CAR OUT OF THE GARAGE OR MY HOME WOULD HAVE BURNED TO THE GROUND. DESPITE THE COLD TEMPERATURES AND SNOWSTORM OUTSI