Total Complaints
73 filings
VOLKSWAGEN ID.4 · model year
73 NHTSA complaints, 4 crash reports, and 8 active recalls for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2024VOLKSWAGENID.4 carries 73 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 4 crashes, 2 fires, 1 injury, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 5/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2024 ID.4 is electrical system with 22 filings, followed by unknown or other (12) and service brakes (4). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 8 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 37 investigation files overlapping the 2024 ID.4, and 2 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
73 filings
Crashes Reported
4 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 22 |
| UNKNOWN OR OTHER | 12 |
| SERVICE BRAKES | 4 |
| FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | 4 |
| STRUCTURE:BODY | 3 |
| FUEL/PROPULSION SYSTEM | 3 |
| STRUCTURE | 3 |
| VEHICLE SPEED CONTROL | 3 |
| POWER TRAIN | 2 |
| SERVICE BRAKES, HYDRAULIC | 2 |
| WHEELS | 2 |
| BACK OVER PREVENTION: WARNINGS | 2 |
| VISIBILITY/WIPER | 2 |
| ENGINE | 2 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 2 |
SERVICE BRAKES
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Volkswagen Group of America, Inc. (VW) is recalling certain 2023-2024 ID4 vehicles. The fasteners securing the passenger frontal air bag inflator may be loose.
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 AUDI Q4 E-Tron SUV, AUDI Q4 E-Tron Sportback, and 2024 ID.4 vehicles. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The high voltage (HV) battery cell modules may contain misaligned electrodes that can result in a battery fire.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 ID.4 vehicles. The high-voltage battery may overheat.
STRUCTURE
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The interior sunshade for the panoramic glass roof may be insufficiently fire retardant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 302, "F
STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 ID.4 vehicles. The door handles may allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The high voltage (HV) battery cell modules may contain misaligned electrodes that can result in a battery fire.
Car was plugged in to our home level 2 charger waiting to charge (no current was being supplied yet). Alarm went off, I went into our attached garage and checked on it. Heard a high pitch beeping coming from the car, went into it and saw this message (see attached picture). Took picture while waiting for garage door to open so I could back car out of garage and as far down our driveway as possible. Called fire department and then disconnected high voltage battery from under the hood. FD arrived and didn't really know what to do. Alarm continued to go off. Eventually a flatbed arrived and I had it delivered to our local dealer. We use this car in rural VT. The weather right now is single digits or below. We regularly use this to transport our one year old. Had this not happened at home but on a drive, this certainly could have been a much, much worse situation. The car is currently at the dealer waiting to be looked at. The person said I Was the third ID4 to come in over the weekend.
Car screen froze no parking sensors or rear view camera, lane assist etc. for hours.
Car screen froze no parking sensors or rear view camera, lane assist etc. for hours.
Car screen froze no parking sensors or rear view camera, lane assist etc. for hours.
I own one of 311 vehicles specifically identified in this recall regarding "misaligned electrodes" and "shifted cathodes" in the high-voltage battery. I am formally requesting that Volkswagen replace all battery modules within the high-voltage pack of the affected 311 vehicles for the following reasons: 1. Systemic Manufacturing Deviation: The identified root causeâfaulty stacker machines at the SK On facilityâpoints to a systemic mechanical failure rather than an isolated material defect. Given that these machines were responsible for the layering and alignment of the entire pack, there is no reasonable assurance that the remaining "unflagged" modules do not possess latent alignment deviations that simply haven't triggered a diagnostic flag yet. 2. Safety and Fire Risk: The defect in question is not a performance issue but a critical safety hazard capable of causing thermal runaway. Partial replacement leaves the vehicle owner with a "mixed" battery pack, where older modules may s
Wipers suddenly stopped working during blizzard. Extremely dangerous There's online posts about 2024 vw id4 saying this happens often
The vehicle's emergency communication system (SOS button) and CarNet connectivity completely failed, disabling critical safety features. âRepair History: âFirst Attempt: The vehicle was at the authorized dealer (Volkswagen of Union, NJ) for 2 days. They replaced a communication module but released the vehicle to me with the SOS system still non-functional and without verifying the repair. âCurrent Status: The vehicle has been back at the same dealership for over 14 days (Total cumulative days out of service: 16+ days). âThe dealer has failed to fix the safety defect and also refuses to address a persistent internal brake pedal noise, dismissing it without proper diagnosis. This vehicle is currently unsafe to drive as it cannot contact emergency services in the event of a crash
The vehicle's emergency communication system (SOS button) and CarNet connectivity completely failed, disabling critical safety features. âRepair History: âFirst Attempt: The vehicle was at the authorized dealer (Volkswagen of Union, NJ) for 2 days. They replaced a communication module but released the vehicle to me with the SOS system still non-functional and without verifying the repair. âCurrent Status: The vehicle has been back at the same dealership for over 14 days (Total cumulative days out of service: 16+ days). âThe dealer has failed to fix the safety defect and also refuses to address a persistent internal brake pedal noise, dismissing it without proper diagnosis. This vehicle is currently unsafe to drive as it cannot contact emergency services in the event of a crash
I was parking , I had my foot on the brake. I was at the parking curb stopped and my vehicle fully ecellerated , full speed crashing me into the building infront of me. the vehicle would not turn off even after exiting. this happened before however I only hit the curb as there was nothing else to hit. Im terrified. This could have EASILY KILLED SOMEONE. someone needs to review the data recorder in this vehicle IMMEDIATELY
I purchased this 2024 Volkswagen ID.4 as a Certified Pre-Owned vehicle, and the electrical issues began almost immediately after taking ownership. While driving, the main infotainment display will suddenly reset, freeze, or go completely blank. Sometimes the instrument cluster also flickers or freezes during these events. At the same time, I received a â12V battery limited, please drive with careâ warning. When the center screen resets while the vehicle is in motion, I temporarily lose access to important driving information such as the backup camera, vehicle status, sound alerts, and sometimes the speedometer. These failures create a safety concern because they remove visibility of warning indicators and essential driving data. The 12-volt system warnings also raise concern that the vehicle may lose power to critical control modules or experience a sudden electrical shutdown. The issues are intermittent but recurring, and started immediately after purchasing the vehicle CPO, which
My screen frozed while I was driving to the point that I was not able to know how fast I was driving. My backup camera also did not displayed on the screen. I sent videos to [XXX]. The tire pressure stated that tire has a normal pressure but I had a flat tire. Tire pressure sensors are not reading the tire pressure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My screen frozed while I was driving to the point that I was not able to know how fast I was driving. My backup camera also did not displayed on the screen. I sent videos to [XXX]. The tire pressure stated that tire has a normal pressure but I had a flat tire. Tire pressure sensors are not reading the tire pressure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My screen frozed while I was driving to the point that I was not able to know how fast I was driving. My backup camera also did not displayed on the screen. I sent videos to [XXX]. The tire pressure stated that tire has a normal pressure but I had a flat tire. Tire pressure sensors are not reading the tire pressure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On 9/2/25, I gave my car to my local dealership to complete routine maintenance and to remedy a safety recall that had been initiated a few months prior. It was supposed to take one day to complete, but I was told that they were having trouble with a certain scan tool and would need technical assistance on their end before they could complete the recall. In short, it is now more than 3 months later (12/5) and I STILL do not have my car back. To the best of my knowledge, this is the problem: there is a scan tool that is necessary to complete the recall, and that this tool is malfunctioning. What the dealership keeps telling me is that they âcontinue to send tickets to their IT department, but donât hear anything back.â A couple of times, they have heard back and have tried different updates or workarounds, to no avail. On multiple occasions, my service advisor has said that they âsend tickets to IT daily in order to bother them enough actually do something.â I finally called
On 9/2/25, I gave my car to my local dealership to complete routine maintenance and to remedy a safety recall that had been initiated a few months prior. It was supposed to take one day to complete, but I was told that they were having trouble with a certain scan tool and would need technical assistance on their end before they could complete the recall. In short, it is now more than 3 months later (12/5) and I STILL do not have my car back. To the best of my knowledge, this is the problem: there is a scan tool that is necessary to complete the recall, and that this tool is malfunctioning. What the dealership keeps telling me is that they âcontinue to send tickets to their IT department, but donât hear anything back.â A couple of times, they have heard back and have tried different updates or workarounds, to no avail. On multiple occasions, my service advisor has said that they âsend tickets to IT daily in order to bother them enough actually do something.â I finally called
The vehicle displays including back up cameras and speed display failed to start with the car. I was able to move the car under power and believe I could have operated the vehicle at speed. I decided that it was unsafe to operate a vehicle without speed information and left the vehicle for approximately 10 hours. When I returned it was functioning again.
While driving, infotainment locked and rebooted multiple times, until eventually the whole car rebooted while driving. Lost all visibility of speedometer and everything on heads up display. for 1-2 minutes. Brought to service center yesterday 11/10/25 (1st available appointment) and they collected logs to send to Volkswagen.
Subject: Serious Safety and Electrical Problems â Request for Buyback or Replacement Dear [Manufacturer Name or Dealer Name], I leased my vehicle in January 2025, and since the very beginning I have experienced multiple serious problems. Right after taking the car from the dealership, it had an electrical failure â it completely shut down and had to be towed by a tow truck. After that incident, the vehicle has constantly shown computer warning messages such as âswitch control deactivated,â âkey not recognized,â ârear motor malfunction,â and other system errors. I have taken the vehicle to the dealership several times, and they always said it was due to a recall, but they never gave me a permanent solution. They kept telling me the vehicle was safe to drive. However, on Saturday, November 8, 2025, while I was driving with my family, the vehicle suddenly stopped, started jerking violently, showed a âbattery overheatingâ error, and then accelerated by itself. I imm
Subject: Serious Safety and Electrical Problems â Request for Buyback or Replacement Dear [Manufacturer Name or Dealer Name], I leased my vehicle in January 2025, and since the very beginning I have experienced multiple serious problems. Right after taking the car from the dealership, it had an electrical failure â it completely shut down and had to be towed by a tow truck. After that incident, the vehicle has constantly shown computer warning messages such as âswitch control deactivated,â âkey not recognized,â ârear motor malfunction,â and other system errors. I have taken the vehicle to the dealership several times, and they always said it was due to a recall, but they never gave me a permanent solution. They kept telling me the vehicle was safe to drive. However, on Saturday, November 8, 2025, while I was driving with my family, the vehicle suddenly stopped, started jerking violently, showed a âbattery overheatingâ error, and then accelerated by itself. I imm
Subject: Serious Safety and Electrical Problems â Request for Buyback or Replacement Dear [Manufacturer Name or Dealer Name], I leased my vehicle in January 2025, and since the very beginning I have experienced multiple serious problems. Right after taking the car from the dealership, it had an electrical failure â it completely shut down and had to be towed by a tow truck. After that incident, the vehicle has constantly shown computer warning messages such as âswitch control deactivated,â âkey not recognized,â ârear motor malfunction,â and other system errors. I have taken the vehicle to the dealership several times, and they always said it was due to a recall, but they never gave me a permanent solution. They kept telling me the vehicle was safe to drive. However, on Saturday, November 8, 2025, while I was driving with my family, the vehicle suddenly stopped, started jerking violently, showed a âbattery overheatingâ error, and then accelerated by itself. I imm
Inadvertent Automatic Emergency Braking
Inadvertent Door Opening
Fuel Leak due to Suction Jet Pump Failure within Fuel Tank (Remedy Effectiveness of Recall 16V647)
Inadvertent Automatic Emergency Braking
LGES High Voltage Battery Failures
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.