2013 VOLKSWAGEN GTI

UNKNOWN OR OTHER

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period ma

AIR BAGS:FRONTAL

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wou

DSG automatic transmission started going into neutral at various speeds and driving conditions. It feels as though the clutch disengages momentarily, causing the vehicle to slow down and engine to rev. This is definitely not safe when trying to merge or drive on the highway. This is a know issue with VW DSG transmissions and warranted a safety recall on earlier vehicles. My vehicle is newer than the recall so VW has no obligation to help me. They inspected the car and told me it needed a transmission replacement, but that the transmission is no longer produced or available. I would need to source a used transmission and try my luck. It is unacceptable that VW has no liability in this issue that is known, common and a real safety issue.

I'M ON MY WAY TO WORK ON THE HIGHWAY GOING UPHILL AND THE TEMPERATURE RED LIGHT STARTS FLASHING. I DECIDED TO SLOW DOWN BECAUSE THE FLASHING LIGHT HAD ME CONCERNED. THE TEMPERATURE GAUGE STAYED AT NORMAL POSITION SO I WAS ABLE TO BRING IT HOME. I WAITED AWHILE AND THEN CHECKED UNDER THE HOOD FOR COOLANT LEVEL AND IT WAS DOWN TO THE BOTTOM BARELY ANY LEFT. SO I BOUGHT THE RECOMMENDED COOLANT BY VW AND FILLED IT UP TO LEVEL. I DROVE THE NEXT DAY AND PARKED IN MY DRIVE WAY AND LATER THAT DAY I SAW COOLANT PUDDLE ON CONCRETE DRIPPED FROM ENGINE. I SUSPECT IT'S THE WATER PUMP AGAIN. I HAD THIS PROBLEM WITH THIS CAR BEFORE WITH COOLING SYSTEM TWICE. THE FIRST TIME THE DEALERSHIP DEALT WITH IT BY REPLACING WATER PUMP WHILE IT WAS UNDER WARRANTY. THE SECOND TIME I TOOK IT TO MECHANIC AND THEY WERE ABLE TO REPLACE WATER PUMP AND FIX THE PROBLEM. I WAS ABLE FIND THE LEAK AND TAKE PICTURES. IT SEEMS TO BE LEAKING NEAR THE WATER PUMP. SO RIGHT NOW I'M FILLING COOLANT ALMOST EVERYDAY UNTIL I CAN GE

Mileage: 106,000

I WAS DRIVING AT NORMAL HIGHWAY SPEEDS AND WHEN I WENT TO SLOW DOWN FOR A RED LIGHT MY BRAKES WERE NOT ENGAGING UNTIL MY PEDAL WAS PUSHED WELL OVER HALF WAY DOWN. THIS WAS A VERY SERIOUS ISSUE. I STARTED NOTICING THAT IF I PUMPED MY BRAKE PEDAL, THE BRAKES WOULD BECOME MORE EFFECTIVE, BUT THE VEHICLE REALLY WAS NOT SAFE. I TOOK THE CAR TO MY LOCAL TIRES PLUS REPAIR SHOP WHO BELIEVED THE BRAKE MASTER CYLINDER WAS BAD AND IT WAS REPLACED UNDER WARRANTY. ONCE THE REPAIR WAS COMPLETED I PICKED UP MY VEHICLE AND THE BRAKES STILL WERE NOT EFFECTIVELY ENGAGING. AT THAT POINT THE REAR BRAKE CALIPERS HAD GOTTEN REPLACED AND EVEN AFTER THAT, NOTHING HAD IMPROVED. TIRES PLUS DECIDED THE CAR NEEDED TO GO TO VOLKSWAGEN BECAUSE THEY COULD NOT FIGURE OUT THE ISSUE. I TOOK THE CAR TO MY LOCAL REPAIR SHOP WHO DIAGNOSED THE CAR AND INSISTED THERE WERE NO ISSUES WITH MY BRAKES AND THAT THE WAY MY BRAKE PEDAL FELT WAS NORMAL. I KNOW FOR A FACT THIS ISN'T TRUE AND THE SERVICE CENTER REFUSED TO ACKNOWLEDGE

SUNROOF SPONTANEOUSLY EXPLODED ON THE HIGHWAY.

Mileage: 57,000

INTAKE MANIFOLD WAS REPLACED UNDER WARRANTY IN 2015. IN LATE 2019 THE VEHICLE DISPLAYED A SERVICE ENGINE WARNING WHICH TURNED OUT TO BE THE INTAKE MANIFOLD AGAIN. OUT OF WARRANTY THE SERVICE COST ME IN EXCESS OF $1000. I SEE THE WARRANTY WAS EXTENDED ON OLDER YEARS FOR THE SAME EXACT REASON BUT NOT THE 2013. THIS NEEDS TO BE REMEDIED AS SOON AS POSSIBLE.

Mileage: 120,000

WITHOUT WARNING THE VEHICLE PUTS ITSELF INTO NEUTRAL WAS TOLD NOTHING CAN BE DONE UNLESS IT'S ABLE TO BE DIAGNOSED OR REPLICATED THIS IS A KNOWN ISSUE ON EARLIER MODELS THAT RESULTED IN AN EXTENDED WARRANTY DUE TO THE SAFETY CONCERNS. DID CONTACT DEALER AND VOA

Mileage: 57,000

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN GTI. WHILE DRIVING AT ANY SPEED, THE GEAR SHIFTED INTO NEUTRAL AND COMMUNICATION WAS LOST WITH THE GEAR BOX. ALSO, THE RPMS INCREASED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS PLACED IN PARK, SHUT OFF, AND RESTARTED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO VALLEY AUTO WORLD VOLKSWAGEN (910-867-7000, LOCATED AT 3810 SYCAMORE DAIRY RD, FAYETTEVILLE, NC 28303) WHERE IT WAS DIAGNOSED THAT THE COMPUTER SYSTEM NEEDED TO BE REPLACED. THE COMPUTER SYSTEM WAS NOT REPLACED. THE CONTACT CALLED THE MANUFACTURER, BUT WAS UNABLE TO REACH ANYONE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.

Mileage: 15,000

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN GTI. WHILE DRIVING AT ANY SPEED, THE GEAR SHIFTED INTO NEUTRAL AND COMMUNICATION WAS LOST WITH THE GEAR BOX. ALSO, THE RPMS INCREASED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS PLACED IN PARK, SHUT OFF, AND RESTARTED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO VALLEY AUTO WORLD VOLKSWAGEN (910-867-7000, LOCATED AT 3810 SYCAMORE DAIRY RD, FAYETTEVILLE, NC 28303) WHERE IT WAS DIAGNOSED THAT THE COMPUTER SYSTEM NEEDED TO BE REPLACED. THE COMPUTER SYSTEM WAS NOT REPLACED. THE CONTACT CALLED THE MANUFACTURER, BUT WAS UNABLE TO REACH ANYONE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.

Mileage: 15,000

CAR WAS DRIVEN IN A NEIGHBORHOOD. FIRST NOTICED SOME SMOKE COMING OUT OF THE HOOD, STOPPED THE CAR, MORE AND MORE SMOKE CAME OUT AND COULDN'T EVEN SEE ANYTHING IF ANYONE WERE TO BE IN THE CAR. NOTICE SOME FIRE START TO APPEAR AT THE BOTTOM OF THE CAR, CALLED 911. THE ENTIRE HOOD WAS ON FIRE BY THE TIME FIREFIGHTERS ARRIVED. IT SEEMED THERE WAS GOING TO BE AN EXPLOSION IF FIREFIGHTERS WERE TO ARRIVE A MINUTE LATER.

Mileage: 35,000

CAR WAS DRIVEN IN A NEIGHBORHOOD. FIRST NOTICED SOME SMOKE COMING OUT OF THE HOOD, STOPPED THE CAR, MORE AND MORE SMOKE CAME OUT AND COULDN'T EVEN SEE ANYTHING IF ANYONE WERE TO BE IN THE CAR. NOTICE SOME FIRE START TO APPEAR AT THE BOTTOM OF THE CAR, CALLED 911. THE ENTIRE HOOD WAS ON FIRE BY THE TIME FIREFIGHTERS ARRIVED. IT SEEMED THERE WAS GOING TO BE AN EXPLOSION IF FIREFIGHTERS WERE TO ARRIVE A MINUTE LATER.

Mileage: 35,000

CAR WAS DRIVEN IN A NEIGHBORHOOD. FIRST NOTICED SOME SMOKE COMING OUT OF THE HOOD, STOPPED THE CAR, MORE AND MORE SMOKE CAME OUT AND COULDN'T EVEN SEE ANYTHING IF ANYONE WERE TO BE IN THE CAR. NOTICE SOME FIRE START TO APPEAR AT THE BOTTOM OF THE CAR, CALLED 911. THE ENTIRE HOOD WAS ON FIRE BY THE TIME FIREFIGHTERS ARRIVED. IT SEEMED THERE WAS GOING TO BE AN EXPLOSION IF FIREFIGHTERS WERE TO ARRIVE A MINUTE LATER.

Mileage: 35,000

MY CAR'S ENGINE MAKES A TICKING SOUND WHEN I START IT AND WHEN IT'S IN IDLE. I WAS TOLD THAT IT COULD BE THE TIMING CHAIN TENSIONER, SINCE THERE HAVE BEEN ISSUES WITH THAT WITH THE 2013 MODELS. I DON'T WANT TO WAIT UNTIL MY ENGINE IS RUINED. TIMING CHAIN TENSIONER SHOULD NOT BE GOING BAD OR SHOWING SYMPTOMS WITH ONLY 71,500 MILES YET. I CAN'T SHOW YOU PICTURES, SINCE IT IS HARD TO REMOVE THE CAP COVERING THE TIMING CHAIN.

HEADLINER IS SAGGING.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN GTI. WHILE DRIVING 45 MPH, THE TRANSMISSION WENT INTO NEUTRAL RAPIDLY AND SLOWED DOWN THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO VOLKSWAGEN OF STEVENS CREEK (4490 STEVENS CREEK BLVD, SAN JOSE, CA 95129) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS RUINED WITH A MEGATRONIC UNIT AND NEEDED TO BE REPLACED. THE DEALER SUGGESTED THE CONTACT CALL THE MANUFACTURER TO SEE IF THEY WOULD PAY FOR THE REPAIR SINCE THE FAILURE OCCURRED IN EARLIER VEHICLE MODELS. THE MANUFACTURER WAS CONTACTED, BUT ONLY OFFERED TO ASSIST WITH A PORTION OF THE REPAIR COST. THE FAILURE MILEAGE WAS 64,060. THE VIN WAS NOT AVAILABLE.

Mileage: 64,060

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN GTI. WHILE DRIVING 72 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE TEMPERATURE GAUGE INCREASED. THE VEHICLE WAS TOWED TO JIM WYNN VOLKSWAGEN (2021 W MAIN ST, NORRISTOWN, PA 19403) WHERE IT WAS DIAGNOSED THAT THE TEMPERATURE SENSOR NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS WAITING TO HEAR ABOUT THE POSSIBILITY OF A BUY BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 50,200.

Mileage: 50,200

TL* THE CONTACT OWNED A 2013 VOLKSWAGEN GTI. WHILE THE CONTACT'S SON WAS DRIVING AT AN UNKNOWN SPEED, HE LOST CONTROL OF THE VEHICLE AND CRASHED INTO A POLE ON THE PASSENGER SIDE. THE CONTACT STATED THAT THE FRONT DRIVER, FRONT PASSENGER, AND SIDE PASSENGER AIR BAGS DEPLOYED. THE DRIVER WAS FATALLY INJURED DUE TO FRONTAL LOBE DAMAGE, DISLOCATION OF THE SPINE, AORTA DAMAGE, AND LACERATIONS OF THE LIVER. THE FRONT SEAT PASSENGER SUSTAINED BROKEN RIBS AND INJURIES TO THE HEAD AND EYES, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DEEMED A TOTAL LOSS BY THE INSURANCE COMPANY. THE LOCAL DEALER WAS NOT CONTACTED FOR DETERMINATION OF THE FAILURE THAT LED TO THE COLLISION. THE CONTACT BELIEVED THAT THE AIR BAG DEPLOYMENT CAUSED THE DEATH OF HER SON. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT INQUIRED ABOUT THE TYPE OF AIR BAGS INSTALLED IN THE VEHICLE. THE FAILURE MILEAGE WAS 77,000.

Mileage: 77,000

AIRBAG ERROR LIGHT WENT ON. ALL ELECTRONICS ON STEERING WHEEL, INCLUDING HORN STOPPED WORKING. VW DEALERSHIP TECHNICIANS SAY THAT CLOCK SPRING FAILED AND WANT $654 TO FIX IT. THIS VEHICLE WAS ALREADY SERVICED UNDER CLOCK SPRING FAILURE RECALL IN 2015 (NHTSA CAMPAIN NUMBER: 15V483000).

Mileage: 65,000

THE VEHICLE WAS ON A HIGHWAY AND STARTED BEEPING WITH WARNING LIGHT THAT SAID "BRAKES SERVICE NOW" AND BOTH BRAKE AND ABS LIGHTS WERE ON. I TOOK IT TO SHOULDER TO CHECK. THE CAR HAD ONLY 33000 MILES ON IT. THE BRAKES SEEMED TO BE OKAY THOUGH. TOOK IT TO THE DEALER WHO UPON INSPECTION SAID THE ABS CONTROL UNIT IS FAULTY AND NEEDS REPLACING. HE QUOTED 3300 FOR THE REPAIR. UPON CHECKING, HE SAID THE IT FAILED NOT BECAUSE OF ANY USER ERROR, AND THE CONTROL UNIT SHOULD LAST A LONG TIME. LOOKS LIKE THERE WERE RECALLS FOR VW CAR FROM 2008-2009 FOR A SIMILAR ISSUE.

Mileage: 33,000

I'VE STARTED TO NOTICE THAT AFTER DRIVING MY CAR AND USING THE DSG SHIFTER OR SPORT MODE, MY CAR WILL NOT START BACK UP FOR A WHILE AFTER PARKED. SEEMS ONLY TO HAPPEN AFTER WARM ENGINE. I WILL START THE CAR AND THEN IT WILL SPUTTER BEFORE THE ENGINE SHUTS OFF. AFTER ABOUT AN HOUR OR MAYBE LONGER, I AM ABLE TO CRANK IT AND DRIVE.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN GTI. THE CONTACT STATED THAT THE FUEL CAP WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO NEFTIN WESTLAKE VOLKSWAGEN (3550 AUTO MALL DR, THOUSAND OAKS, CA 91362, (805) 497-9404) WHERE THE DEALER STATED THAT NO RECALLS WERE ASSOCIATED WITH THE VIN. THE CONTACT STATED THAT AN UNKNOWN FAILURE WAS NOT DETERMINED. UPON PICKING UP THE VEHICLE, THE WARNING INDICATOR WAS NO LONGER ILLUMINATED. THAT AFTER LEAVING THE DEALER, THE CHECK ENGINE INDICATOR ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO BE DIAGNOSED. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

Mileage: 18,000