Total Complaints
52 filings
VOLKSWAGEN GTI · model year
52 NHTSA complaints, 5 crash reports, and 2 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2012VOLKSWAGENGTI carries 52 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 5 crashes, 3 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with Not Rated/5 front crash, Not Rated/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2012 GTI is engine with 13 filings, followed by power train (7) and service brakes (5). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 37 investigation files overlapping the 2012 GTI, and 2 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
52 filings
Crashes Reported
5 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ENGINE | 13 |
| POWER TRAIN | 7 |
| SERVICE BRAKES | 5 |
| VEHICLE SPEED CONTROL | 4 |
| FUEL/PROPULSION SYSTEM | 4 |
| ELECTRICAL SYSTEM | 4 |
| AIR BAGS | 4 |
| UNKNOWN OR OTHER | 3 |
| TIRES | 1 |
| VISIBILITY:SUN/MOON ROOF ASSEMBLY | 1 |
| VISIBILITY/WIPER | 1 |
| EXTERIOR LIGHTING | 1 |
| STEERING | 1 |
| STRUCTURE:BODY | 1 |
| AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE | 1 |
UNKNOWN OR OTHER
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period ma
AIR BAGS:FRONTAL
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wou
ABS Control Module short and failure occurred. Trouble codes generated include 01325 - Tire Pressure Monitoring Control Module No signal/communication and 01130 - ABS Operation Implausible signal static. Upon visiting an Authorized Volkswagen dealer service center was charged $200 for ABS diagnostic fee and told the ABS Control Module has failed and I will need to pay >$2900 to replace. ABS, ESP/ASR, airbag, and parking brake lights are now permanently active as a result and not certain these systems are functioning.
The contact owns a 2012 Volkswagen GTI. The contact stated that while driving at an undisclosed speed, the low coolant level warning light illuminated. The contact stopped and refilled the coolant reservoir bottle. The vehicle was taken to the dealer where it was diagnosed with a failed water pump. The contact was informed that the water pump needed to be replaced. The contact stated that the failure had been persistent, and the water pump had been replaced three times previously. The contact was informed that oil leaked onto the gasket and caused the housing of the water pump to crack, which caused the engine to overheat. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
Mileage: 50,000
The contact owns a 2012 Volkswagen GTI. The contact stated that while driving at an undisclosed speed, the low coolant level warning light illuminated. The contact stopped and refilled the coolant reservoir bottle. The vehicle was taken to the dealer where it was diagnosed with a failed water pump. The contact was informed that the water pump needed to be replaced. The contact stated that the failure had been persistent, and the water pump had been replaced three times previously. The contact was informed that oil leaked onto the gasket and caused the housing of the water pump to crack, which caused the engine to overheat. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
Mileage: 50,000
My Air bag light came on. Plus all the controls on my steering column do not work, including the horn. I called the VW dealer. They knew exactly what it was. The Clock Spring. This happened in early May. I was told the part has been on back order for 6 months. The dealer does not have any cars to give me until the part comes in. I was told 6 other cars have the same problem This to me is a major safety issue. I HAVE to drive my car, and I am not comfortable with that.
A MONTH AGO I NOTICED MY GTI WAS STALLING WHEN I TRIED TO ACCELERATE AFTER A STOP. WENT ON A DRIVE WITH A LOT OF HILL CLIMBING AND THE CAR STARTING TO STALL ON THE UPHILL PORTIONS. THE PROBLEM WAS NOTICEABLY WORSE AFTER THAT, SO I TOOK IT TO A LOCAL SHOP. THEY WEREN'T ENTIRELY SURE BUT PUT IN A NEW FUEL FILTER. THE PROBLEM DID NOT GET BETTER. TODAY, A MONTH LATER, I TOOK MY CAR TO A DIFFERENT SHOP FOR FURTHER DIAGNOSIS AND THEY DETERMINED IT WAS A HIGH PRESSURE FUEL PUMP/CAMSHAFT FAILURE. THE CAR IS NOT PERFORMING SAFELY DUE TO STALLING AND A LAG IN ACCELERATION.
Mileage: 104,000
THE CLOCK SPRING IN MY STEERING WHEEL HAS BROKEN/QUIT WORKING, VOLKSWAGEN REFUSES TO REPLACE IT UNDER THE RECALL BECAUSE MY VIN NUMBER WAS NOT FLAGGED DURING THE RECALL, THE AIRBAG LIGHT, ABS LIGHT, BRAKE LIGHT, AND TRACTION CONTROL LIGHT ARE ALL ON, MY MECHANIC DIAGNOSED IT TO BE THE CLOCK SPRING CAUSING THE ISSUE.
Mileage: 60,000
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN GTI. THE CONTACT STATED THAT WHEN THE ENGINE WAS STARTED, IT RATTLED INSIDE. THE VEHICLE WAS TAKEN TO DEMONTROND VOLKSWAGEN (14101 NORTH FWY, HOUSTON, TX 77090, (281) 872-3855) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN AND THE TIMING TENSIONER NEEDED TO BE REPLACED. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHERE THE REPAIR WAS COMPLETED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 190-669-582. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.
Mileage: 67,000
WHILE CAR WAS STOPPED BUT RUNNING THE VACUUM PUMP 'BROKE' WITH A LOUD GRINDING SOUND AND OIL STARTED LEAKING EVERYWHERE. PUTTING THE CAR IN MOTION WASN'T A PROBLEM DISPITE THE GRINDING SOUND BUT BRAKES WERE *VERY* HARD TO PRESS AND WAS *VERY* DIFFICULT TO STOP THE CAR. DECIDED THAT IT WAS UNSAFE TO DRIVE AND CALLED A TOW TRUCK TO TAKE TO THE DEALER. THEY REPLACED THE VACUUM PUMP AT MY EXPENSE.
Mileage: 118,000
WHEN THE SUN BEATS DOWN ON MY PASSENGER DOOR OR ON A VERY HOT DAY, AND THE DOOR IS THEN OPENED, IT WILL NOT LATCH.IT WILL SWING OPEN WHEN DRIVING. I HAVE TO HOLD SHUT WITH A ROPE. IF THE CAR IS PARKED WITH SUN ON THE OTHER SIDE OF THE CAR THIS DOESN'T HAPPEN. APPARENTLY THE CABLE STRETCHES WHEN IT GETS HOT PREVENTING THE LATCH FROM OPERATING. IT WILL RETURN TO NORMAL OPERATION WHEN PARTS COOL DOWN EITHER DURING THE RIDE OR ONCE AT HOME IN DARK GARAGE. AT THAT POINT THE LATCH WILL WORK AND DOOR WILL CLOSE. THIS HAS PREVIOUSLY HAPPENED ON MY DRIVER'S SIDE DOOR AND WAS FIXED UNDER WARRANTY. I AM NOW PAST MY MAXIMUM MILEAGE WARRANTY SO IT WILL NOT BE COVERED.
Mileage: 110,000
UPON TURNING MY CAR ON TODAY I RECEIVED 9 SEPARATE BULB OUT WARNINGS. AFTER A LITTLE WHILE WENT AND TRIED THE CAR AGAIN AND ALL THE WARNINGS WENT AWAY. UPON FURTHER INVESTIGATION I COME TO FIND THAT ONE OF MY FUSES IS NOT BLOWN BUT MELTED AND SO IS THE FUSE BLOCK UNDER THE HOOD. HAVE SEEN THAT OTHER VOLKSWAGEN GTI HAVE HAD A RECALL FOR THE FUSE BLOCK IN THE PAST FOR 2009 GTI BUT NOT FOR MINE EVEN THOUGH I AM CURRENTLY SUFFERING FROM THE EXACT SAME ISSUE AS THAT ONE.
Mileage: 90,200
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN GTI. WHILE DRIVING, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT WAS CONCERNED THAT THE AIR BAG MIGHT DEPLOY. THE CONTACT TOOK THE VEHICLE TO VOLKSWAGEN NORTH SCOTTSDALE (LOCATED AT 7001 E CHAUNCEY LANE, PHOENIX, AZ 85054) WHERE IT WAS DIAGNOSED THAT THE CLOCKSPRING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Mileage: 70,000
AT 68,000 MILES ON MY 2012 VW GTI, I HAD TO HAVE THE TIMING CHAIN AND TENSIONER REPLACED. HOWEVER, WHEN I TRIED TO REPORT MY REPAIRS FOR COST REIMBURSEMENT PER THE CLASS ACTION LAWSUIT, I WAS INFORMED THAT MY VIN WASN'T INCLUDED IN THE EXTENDED WARRANTY FOR THESE PARTS. I WOULD LIKE TO HAVE MY VIN REVISITED AS CLEARLY, THOSE FAULTY PARTS WERE INCLUDED WITHIN MY VEHICLE AS THEY HAD TO BE REPLACED AT 68,000 MILES. THE NEED FOR THE REPAIR WAS DETERMINED WHEN MY CHECK ENGINE LIGHT ILLUMINATED AND I TOOK MY CAR TO THE DEALERSHIP HERE IN GREENVILLE, SC. ALL REPAIRS AND MAINTENANCE HAVE BEEN DONE AT THIS DEALERSHIP SINCE THE OWNER OF THE VEHICLE PRIOR TO ME.
Mileage: 68,000
MY CAR IS DISPLAYING THE SAME SIMPTOMS LISTED AT SEVICE CODE 19K5 BUT VW IS REFUSING TO FIX THE PROBLEM. I TALKED TO A REPRESENTATIVE FROM VW AND SHE SAID MY CAR IS NOT INCLUDED. PLEASE ANY HELP OR ADVISE 407-790-5101. THE WATER PUMP IS LEAKING
MY CAR IS DISPLAYING THE SAME SIMPTOMS LISTED AT SEVICE CODE 19K5 BUT VW IS REFUSING TO FIX THE PROBLEM. I TALKED TO A REPRESENTATIVE FROM VW AND SHE SAID MY CAR IS NOT INCLUDED. PLEASE ANY HELP OR ADVISE 407-790-5101. THE WATER PUMP IS LEAKING
ENGINE IS MISFIRING AT 84K MILES CAUSING THE CAR TO NEED A WHOLE NEW ENGINE REBUILD. I HAVE GOTTEN THE VEHICLE SERVICED REGULARLY TO PREVENT SUCH ISSUE. FUEL INJECTORS, INTAKE MANIFOLD GASKETS, AND INTAKE MANIFOLD WERE REPLACED ON 2/21/18 AND I ALSO HAD A CARBON CLEANING THIS DAY AS WELL AT 79K. ALL FOUR SPARK PLUGS, AND IGNITION COILS HAVE ALSO BEEN REPLACED. WITH ALL THESE PREVENTATIVE REPAIRS I SHOULD NOT BE HAVING TO REPLACE MY ENGINE ONLY 5K MILES ARE ALL THOSE REPAIRS.
Mileage: 84
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN GTI. UPON STARTING THE VEHICLE AND WHILE DRIVING, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER AND AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL CLOCK SPRING FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE WARRANTY REPAIRS FOR GENERAL FAILURES EXPIRED AT 36,000 MILES. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN GTI. UPON STARTING THE VEHICLE AND WHILE DRIVING, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER AND AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL CLOCK SPRING FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE WARRANTY REPAIRS FOR GENERAL FAILURES EXPIRED AT 36,000 MILES. THE FAILURE MILEAGE WAS NOT AVAILABLE.
CRUISE CONTROL & DISENGAGING FROM THE CRUISE CONTROL BY APPLYING THE BRAKE PEDAL. ON TUESDAY, MARCH 27TH, 2018 I WAS DRIVING SOUTH ON I-15 COMING FROM MESQUITE, NEVADA AND HEADED BACK INTO THE LAS VEGAS VALLEY. AS I PASSED THE EXIT TO TAKE THE GREAT BASIN HIGHWAY WEST TOWARDS THE TOWN OF PIOCHE, NEVADA THERE WAS A LONG SEMI TRUCK IN THE #2 LANE AND I WAS IN THE #1 LANE ON THIS TWO LANE HIGHWAY. THE SEMI TRUCK MADE A LANE CHANGE INTO MY LANE BECAUSE HE WANTED TO GET AROUND THE VEHICLE IN FRONT OF HIM, AFTER THE TRUCK CAME INTO MY LANE I HAD TO ADJUST MY SPEED. AT THAT MOMENT, I HAD MY CRUISE CONTROL ON DOING 77 MPH, I APPLIED MY BRAKE PEDAL TO DECREASE MY FOLLOWING DISTANCE NOW THAT THE TRUCK WAS IN FRONT OF ME. AS I APPLIED THE BRAKE PEDAL, THE VEHICLE WASN'T BRAKING AND STARTED TO GO FASTER TOWARDS THE BOTTOM BUMPER OF THE TRUCK. I COULDN'T STOP MY VEHICLE OR MAKE IT SLOW DOWN AND EVENTUALLY ENDED UP RUNNING INTO THE BACK BUMPER OF THE TRUCK. DEBRIS FROM THE IMPACT STARTED FLYING A
Mileage: 93,634
CRUISE CONTROL & DISENGAGING FROM THE CRUISE CONTROL BY APPLYING THE BRAKE PEDAL. ON TUESDAY, MARCH 27TH, 2018 I WAS DRIVING SOUTH ON I-15 COMING FROM MESQUITE, NEVADA AND HEADED BACK INTO THE LAS VEGAS VALLEY. AS I PASSED THE EXIT TO TAKE THE GREAT BASIN HIGHWAY WEST TOWARDS THE TOWN OF PIOCHE, NEVADA THERE WAS A LONG SEMI TRUCK IN THE #2 LANE AND I WAS IN THE #1 LANE ON THIS TWO LANE HIGHWAY. THE SEMI TRUCK MADE A LANE CHANGE INTO MY LANE BECAUSE HE WANTED TO GET AROUND THE VEHICLE IN FRONT OF HIM, AFTER THE TRUCK CAME INTO MY LANE I HAD TO ADJUST MY SPEED. AT THAT MOMENT, I HAD MY CRUISE CONTROL ON DOING 77 MPH, I APPLIED MY BRAKE PEDAL TO DECREASE MY FOLLOWING DISTANCE NOW THAT THE TRUCK WAS IN FRONT OF ME. AS I APPLIED THE BRAKE PEDAL, THE VEHICLE WASN'T BRAKING AND STARTED TO GO FASTER TOWARDS THE BOTTOM BUMPER OF THE TRUCK. I COULDN'T STOP MY VEHICLE OR MAKE IT SLOW DOWN AND EVENTUALLY ENDED UP RUNNING INTO THE BACK BUMPER OF THE TRUCK. DEBRIS FROM THE IMPACT STARTED FLYING A
Mileage: 93,634
THE TIMING CHAIN BROKE ON MY VW GTI 2012 EVEN THOUGH THERE IS NO INSTRUCTION FROM VW TO REPLACE THE CHAIN AT 97 K MILES. IT IS ESTIMATED TO COST ME $7000.00 TO FIX THIS CAR. I SEE THAT THE TIMING CHAIN HAS BEEN AN ISSUE FOR THE VW GTI CARS AND IT NEEDS TO BE ADDRESSED WITH THE MANUFACTURER.
Mileage: 97,000
Inadvertent Automatic Emergency Braking
Inadvertent Door Opening
Fuel Leak due to Suction Jet Pump Failure within Fuel Tank (Remedy Effectiveness of Recall 16V647)
Inadvertent Automatic Emergency Braking
LGES High Voltage Battery Failures
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.