2011 VOLKSWAGEN GTI

UNKNOWN OR OTHER

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period ma

AIR BAGS:FRONTAL

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wou

The contact owns a 2011 Volkswagen GTI. The contact stated that he lost the function of the steering wheel, horn, controls, and air bag. The air bag warning indicator light was illuminated. The contact called the local dealer and it was diagnosed that the clock spring needed to be replaced. The contact was informed that the parts required were on backorder. The vehicle was not repaired. The manufacturer was contacted but provided no additional assistance. The approximate failure mileage was 55,000.

Mileage: 55,000

The contact owns a 2011 Volkswagen GTI. The contact stated that he lost the function of the steering wheel, horn, controls, and air bag. The air bag warning indicator light was illuminated. The contact called the local dealer and it was diagnosed that the clock spring needed to be replaced. The contact was informed that the parts required were on backorder. The vehicle was not repaired. The manufacturer was contacted but provided no additional assistance. The approximate failure mileage was 55,000.

Mileage: 55,000

My horn had stopped working and I brought it to the dealership to get it diagnosed. They identified it as a clockspring issue, and with the knowledge that VW has an active recall for the clockspring, I was hoping that I could get the clockspring replaced under the warranty. However, VW of America refuses to replace the clockspring under the warranty as my airbag light isn't on. I am frustrated because my horn issue is clearly due to the clockspring, and now I do not have a working horn and have to pay out of pocket to fix it. Also, there are no available parts for the clockspring, so even if I wanted to fix it I have to wait for months.

The contact owns a 2011 Volkswagen GTI. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was taken to an independent mechanic who diagnosed that the timing chain needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 108,000.

Mileage: 108,000

I bought the car and a couple days later the dash started lighting up with a bunch of codes about exterior lights so we checked them all fine I went to the auto part store and they said that the vehichle I have has a known issue with the fuses burning so we pull the fuse and sure enough it melted and we replaced fuse drove a week longer and the fuse box caught fire so I took and had a new fuse box installed and it again is burning fuses. Flashing all kinds of code error lights on dash and the sunroof opens and closes by its self . I looked at other VIN OF SAME CAR SAME YEARS and they are recalled for this problem but my VIN is not for some reason

The horn works on some trips and not on others. I've brought it to the dealership near me and been told that it needs to be broken for them to be able to diagnose it. I hear a clicking sound from the steering wheel when i've needed to press the horn and it doesn't work. However, even if your horn doesn't work on the last trip you had, it sounds fine when you click the key fob lock button. No lights come on anywhere to notify me that horn won't work today, only remembering to try it out in the driveway when I go out

There are many cases of clock spring failure in my model as well as many others. The problem here is that this failure has caused my to lose the use of all my steering wheel controls, horn and airbag and shifters. VW has obliged about the problem and is willing to repair it under warranty. The problem is, is that there are no parts available for the repair. I have no choice but to drive a car with many safety issues. Someone needs to look into allowing aftermarket parts to be used by dealer or expedite the manufacturer. This is putting many people in danger on the road, I am sure it's not only me. Thank You

There are many cases of clock spring failure in my model as well as many others. The problem here is that this failure has caused my to lose the use of all my steering wheel controls, horn and airbag and shifters. VW has obliged about the problem and is willing to repair it under warranty. The problem is, is that there are no parts available for the repair. I have no choice but to drive a car with many safety issues. Someone needs to look into allowing aftermarket parts to be used by dealer or expedite the manufacturer. This is putting many people in danger on the road, I am sure it's not only me. Thank You

PUT MY KEY INTO THE IGNITION AND RECIEVED, "ERROR: AIRBAG" NOW MY AIRBAG LIGHT IS ON AND I DIDNT DO ANYTHING TO MY ELECTRICAL OR AIRBAG SYSTEM.

Mileage: 126,832

WHEN THE KEY HAS BEEN INSERTED INTO THE IGNITION CYLINDER, THE KEY WILL NOT TURN ALL THE WAY TO TURN ON THE VEHICLE. IT WILL STOP IN THE ACCESSORY SETTING AND NOT GO FURTHER. THE KEY CAN BE TAKEN OUT AGAIN BUT SAME ISSUE CONTINUES IF YOU TRY AGAIN. THE AUTOMATIC TRANSMISSION ON MY VEHICLE IS FULLY ENGAGED IN PARK AND THE STEERING WHEEL IS NOT LOCKED. THE CAR WILL NOT TURN ON AND WILL FORCE ME TO HAVE IT TOWED TO A MECHANIC TO REPAIR OR REPLACE THE IGNITION LOCK CYLINDER THAT SEEMS TO BE DAMAGED. ALL ACCESSORIES POWER ON JUST FINE WHEN THE ACCESSORY SETTING IS ENGAGED SO THAT LEADS ME TO BELIEVE THE IGNITION SWITCH IS FINE BUT THE CYLINDER IS DAMAGED. REPLACEMENT OF THIS PART REQUIRES THE REMOVAL OF THE STEERING WHEEL, AIRBAG, STEERING COLUMN ARMS AND OTHER ELECTRONICS SO I AM TAKING IT TO A MECHANIC IN FEAR THAT THIS IS TOO ADVANCED A PROJECT FOR HOME REPAIR. THIS ISSUE WAS FIRST DOCUMENTED ON OCTOBER 5TH 2019 AND HAS NEVER GIVEN ANY ISSUES IN THE PAST.

Mileage: 103,000

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN GTI. THE CONTACT STATED THAT THE DIAGNOSTIC TROUBLE CODE FOR THE STEERING LOCK COLUMN FLASHED. PUGI VOLKSWAGEN (2020 OGDEN AVE, DOWNERS GROVE, IL 60515, (630) 964-9500) WAS NOTIFIED OF THE FAILURE AND CLEARED THE CODE, BUT DID NOT PROVIDE DIAGNOSTIC TESTING. THE DEALER DID NOT VERIFY IF THE VEHICLE WAS INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TIMING CHAIN OR TENSIONER FAILS WITHOUT WARNING LEAVING MOTORIST IN AN UNSAFE SITUATION ESPECIALLY IF DRIVING IN METROPOLITAN TRAFFIC

Mileage: 99,980

CAR HAS 67000 MILES, DRIVING HOME ON A ~300 MILE TRIP, RECEIVED A WARNING THAT OIL WAS LOW. DROVE 8-10 MILES TO THE CLOSEST GAS STATION TO CHECK. OIL WAS LEAKING RAPIDLY. PUT IN MORE TO GET TO MECHANIC WHO CONFIRMED REAR MAIN WAS LEAKING, WAS UNWILLING TO DO REPAIRS. DROVE TO ANOTHER MECHANIC WILLING TO DO REPAIRS, WHO CONFIRMED THAT THE REAR MAIN SEAL/PCV VALVE HAD FAILED. THIS IS A WELL-KNOWN AND COMMON ISSUE IN 2.0 TSI ENGINES ACROSS VW AND AUDI.

Mileage: 67,000

ONGOING ENGINE MISFIRE ISSUES. AFTER 3 VISITS TO DEALERSHIP AND REPLACEMENT OF COILS, FUSES, RELAYS, ETC, ROOT CAUSE DETERMINED TO BE A SHORT BETWEEN THE AFTER RUN COOLANT PUMP WHICH CAUSES A VOLTAGE DRAW AND CONFUSES THE ECM. AFTER TALKING WITH VW TECHNICIAN, I LEARNED THAT THIS SAME EXACT PART ON AUDI VEHICLES IS UNDER A SAFETY RECALL FOR THE SHORTING ISSUE THAT MY PUMP IS HAVING BECAUSE THE SHORT CAN CAUSE FIRES. HOWEVER, THE VW PART IS NOT UNDER RECALL. MY FAMILY COULD HAVE BEEN PUT IN GRAVE DANGER BECAUSE THIS PART IS IN MY CAR AND HAS NOT BEEN RECALLED. IN ADDITION, EVEN THOUGH THE PART HAS FAILED, VW WILL NOT COMPENSATE ME FOR THE REPAIR, SO I HAVE NO CHOICE BUT TO PAY $500 OUT OF POCKET TO FIX A SAFETY HAZARD IN MY VEHICLE. FOR REFERENCE, AUDI RECALL NUMBER IS 18V229000.

Mileage: 56,600

ONGOING ENGINE MISFIRE ISSUES. AFTER 3 VISITS TO DEALERSHIP AND REPLACEMENT OF COILS, FUSES, RELAYS, ETC, ROOT CAUSE DETERMINED TO BE A SHORT BETWEEN THE AFTER RUN COOLANT PUMP WHICH CAUSES A VOLTAGE DRAW AND CONFUSES THE ECM. AFTER TALKING WITH VW TECHNICIAN, I LEARNED THAT THIS SAME EXACT PART ON AUDI VEHICLES IS UNDER A SAFETY RECALL FOR THE SHORTING ISSUE THAT MY PUMP IS HAVING BECAUSE THE SHORT CAN CAUSE FIRES. HOWEVER, THE VW PART IS NOT UNDER RECALL. MY FAMILY COULD HAVE BEEN PUT IN GRAVE DANGER BECAUSE THIS PART IS IN MY CAR AND HAS NOT BEEN RECALLED. IN ADDITION, EVEN THOUGH THE PART HAS FAILED, VW WILL NOT COMPENSATE ME FOR THE REPAIR, SO I HAVE NO CHOICE BUT TO PAY $500 OUT OF POCKET TO FIX A SAFETY HAZARD IN MY VEHICLE. FOR REFERENCE, AUDI RECALL NUMBER IS 18V229000.

Mileage: 56,600

ONGOING ENGINE MISFIRE ISSUES. AFTER 3 VISITS TO DEALERSHIP AND REPLACEMENT OF COILS, FUSES, RELAYS, ETC, ROOT CAUSE DETERMINED TO BE A SHORT BETWEEN THE AFTER RUN COOLANT PUMP WHICH CAUSES A VOLTAGE DRAW AND CONFUSES THE ECM. AFTER TALKING WITH VW TECHNICIAN, I LEARNED THAT THIS SAME EXACT PART ON AUDI VEHICLES IS UNDER A SAFETY RECALL FOR THE SHORTING ISSUE THAT MY PUMP IS HAVING BECAUSE THE SHORT CAN CAUSE FIRES. HOWEVER, THE VW PART IS NOT UNDER RECALL. MY FAMILY COULD HAVE BEEN PUT IN GRAVE DANGER BECAUSE THIS PART IS IN MY CAR AND HAS NOT BEEN RECALLED. IN ADDITION, EVEN THOUGH THE PART HAS FAILED, VW WILL NOT COMPENSATE ME FOR THE REPAIR, SO I HAVE NO CHOICE BUT TO PAY $500 OUT OF POCKET TO FIX A SAFETY HAZARD IN MY VEHICLE. FOR REFERENCE, AUDI RECALL NUMBER IS 18V229000.

Mileage: 56,600

WHILE DRIVING AT NIGHT I HAD SEVERAL LIGHTS QUIT WORKING SIMULTANEOUSLY. A BULB WARNING LIGHT ILLUMINATED ON THE DASH AND MESSAGES FOR RIGHT FRONT LOW BEAM, RIGHT FRONT TURN SIGNAL, LEFT REAR TURN SIGNAL,LEFT REAR BRAKE, RIGHT FRONT HIGH BEAM, RIGHT FRONT FOG LIGHT, LEFT FRONT SIDE, RIGHT REAR SIDE, AND LICENSE PLATE BULBS ALL APPEARED IN THE INFORMATION SCREEN. I CHECKED OUTSIDE THE CAR AND ALL OF THE LIGHTS THAT I GOT MESSAGES ABOUT WERE INOPERATIVE. AS THERE WAS NO CHANCE THAT ALL OF THESE BULBS FAILED SIMULTANEOUSLY, I DID SOME RESEARCH TO DETERMINE WHAT MIGHT HAVE CAUSED THIS. NUMEROUS INTERNET SEARCHES FOR THESE SYMPTOMS SEEMED TO INDICATE THAT A FUSE IN THE UNDER HOOD FUSE PANEL COULD BE TO BLAME FOR THIS. I CHECKED THE F16 FUSE AND FOUND IT BURNED ON ONE SIDE OF THE FUSE. THE FUSE PANEL WAS ALSO SLIGHTLY MELTED WHERE THIS HALF OF THE FUSE WAS INSERTED. PICTURES ARE ATTACHED. MY LOCAL VW DEALER SAID THE FUSE PANEL WILL NEED TO BE REPLACED. UPON DOING SOME RESEARCH, THERE IS A SA

Mileage: 63,100

HEADLINER FALLING DOWN, CUT TO SHORT, GLUE FAILING, SHRANK. WHITISH POWDER COMING FROM OPENING.

Mileage: 52,000

MY 2011 GTI HAS HAD CONSTANT ISSUES SINCE JUST AFTER WARRATNY ENDING. SINCE PURCHASING A NEW 2011 GTI I HAVE HAD A WATER PUMP CHANGED TWICE, INTAKE MANIFOLD REPLACED FOUR TIMES , IGNITION COILS AND DECARB SERVICE TWICE IN LESS THAN 130K MILES IS CAUSE FOR CONCERN AND SHOWS A LACK OF RELIABILITY OF PARTS AND/OR WORKMANSHIP. DURING SERVICES AT 50005 MIL - FOUND CODE FAULTS RELATING TO MANIFOLD. TECHNICIAN RESET CODES. 57711 MIL - MISFIRES OCCURRED AND RETURNED TO SERVICE. FOUND ISSUES WITH FAULTY MANIFOLD. THIS WAS 4MONTHS AFTER PREVIOUS SERVICE. MANIFOLD REPLACED. 69119 MIL - MULTIPLE FAULTS FOUND. MISFIRES. MANIFOLD REPLACED, FAULTS STILL PRESENT. FOUND INTERNAL AIR LEEK. REPLACED OIL SEPARATOR. 83991 MIL - MISFIRES ON ALL CYLINDERS. LEAK IN INTAKE MANIFOLD. REPLACED INTAKE MANIFOLD. REPLACED FAULTY FUEL PUMP. DECARB RECOMMENDED AND SERVICED. 102300 MIL - MULTIPLE MISFIRES. INTAKE MANIFOLD LEAK. REPLACED INTAKE MANIFOLD, WAS TOLD THAT THERE IS A LARGE CARBON BUILD AND NEED

Mileage: 128,200

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN GTI. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND LOST POWER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO HANLEES HILLTOP VOLKSWAGEN (3255 AUTO PLAZA, RICHMOND, CA 94806, (510) 283-6300) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Mileage: 100,000