Total Complaints
13 filings
VOLKSWAGEN GOLF R · model year
13 NHTSA complaints, and 4 active recalls for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2018VOLKSWAGENGOLF R carries 13 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 4/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2018 GOLF R is service brakes with 3 filings, followed by power train (3) and wheels (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 4 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 37 investigation files overlapping the 2018 GOLF R, and 2 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
13 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| SERVICE BRAKES | 3 |
| POWER TRAIN | 3 |
| WHEELS | 1 |
| FUEL/PROPULSION SYSTEM | 1 |
| ELECTRICAL SYSTEM | 1 |
| ELECTRONIC STABILITY CONTROL (ESC) | 1 |
| UNKNOWN OR OTHER | 1 |
| VEHICLE SPEED CONTROL | 1 |
| EXTERIOR LIGHTING | 1 |
UNKNOWN OR OTHER
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Golf R and Atlas, 2017 Golf Alltrack and E-Golf and 2016-2018 Passat vehicles. These internal use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have b
SEATS:MID/REAR ASSEMBLY
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen e-Golf and Golf R vehicles, and Audi A3 Sedan and RS3 vehicles. The rear seat frame head restraint guide sleeves may be incorrectly welded to the seat frame.
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Golf R vehicles. The fuel hose quick connector may detach from the fuel supply line in the engine bay, resulting in a fuel leak.
UNKNOWN OR OTHER
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Touareg GP, Tiguan, Golf A6, E-Golf GP, CCF, 2016-2017 Passat GP, 2018-2019 Golf R GP, and 2018 Atlas vehicles. These internal-use vehicles were sold without confirmation that they were built to all applicable regulatory requi
After starting the car and then beginning to drive, the transmission falls into neutral when it should have shifted from 1st to 2nd gear. In order to recover, the driver has to stop applying the accelerator and then wait a second or two for the rpmâs to approach idle rates before the transmission will re-engage. It is not repeatable, and is sporadic but always when first driving the car after it has been recently started. This has occurred about 5times in 35k and is happening more often. I have taken it to the dealer multiple times but they dismiss the concern because they havenât yet been able to repeat it. This bad shift / loss of power is dangerous when trying to initially accelerate and merge into traffic.
The contact owns a 2018 Volkswagen Golf R. The contact stated that the headlights had become significantly dim while driving due to moisture accumulation inside the headlights housing. The contact stated that the failure had reduced the visibility of the roadway while driving at night. The vehicle was taken to the dealer, who informed the contact that the manufacturer had advised to drive 30 minutes after starting the vehicle to allow the moisture to evaporate, as per TSB Number: 94-19-01. The dealer and the manufacturer informed the contact that the headlights were designed to collect condensation. The vehicle was not repaired. The failure mileage was approximately 62,000.
Mileage: 62,000
When driving the car it occasionally slips into neutral when it should be making the 1st to 2nd shift. Happens rarely; about 12-15 times in 60K miles. More common after filling up with gas, but has happened at other times. Very dangerous as one pulls out to merge into traffic to have the car do this when trying to accelerate. Acceleration is moderate and not flooring it when this happens. I know of 3-4 others on VW forum reporting the same issue. Again, this is potentially DANGEROUS.
Around 5 times now over the last year or two, most recently yesterday, the (DSG automatic) transmission has dropped out of gear into neutral when pulling away from a stop. Note that the shifter was not moved and did not move - but the transmission pops out of gear. Every time this has been when pulling pretty gently away from a stop sign or intersection.. It has happened both when the car was cold, and also after driving 15 miles. Yesterday was a highly dangerous situation - I was making a left turn out of a gas station across 4 lanes of traffic, and when it dropped to neutral was left rolling across the lanes with revs up and in neutral gear unable to accelerate. This was when it occurred to me that this could cause serious injury or death. I asked about this behavior on a VW owners forum, and so far have one response from another owner saying the same thing has happened to him 15-20 times (also a 2018 R) and his dealer says is "normal". I've not talked to my dealer yet. So
EXITING A PARKING LOT WITH A 15% INCLINE @3MPH MERGING INTO THE ROAD, THE FRONT PARK ASSIST SENSORS BEEPED AND THE VEHICLE AUTOMATICALLY APPLIED BRAKES INSTEAD OF ACCELERATING. THE ENGINE STALLED SINCE I HAD THE CLUTCH FULLY RELEASED, INCOMING TRAFFIC HAD TO STOP WHEN THEY NOTICED THE VEHICLE NOT MOVING. PARKPILOT SYSTEM WILL OFTEN MISREAD THE ROAD AS AN OBSTACLE AND APPLY BRAKES ON ITS OWN, SPECIALLY BELOW THE 3MPH SPEED. IT COULD BE A COMBINATION OF THE RIDE HEIGHT OF THIS VEHICLE AND THE LAYOUT OF REGULAR PARKING LOTS IN THE US.
Mileage: 20,000
EXITING A PARKING LOT WITH A 15% INCLINE @3MPH MERGING INTO THE ROAD, THE FRONT PARK ASSIST SENSORS BEEPED AND THE VEHICLE AUTOMATICALLY APPLIED BRAKES INSTEAD OF ACCELERATING. THE ENGINE STALLED SINCE I HAD THE CLUTCH FULLY RELEASED, INCOMING TRAFFIC HAD TO STOP WHEN THEY NOTICED THE VEHICLE NOT MOVING. PARKPILOT SYSTEM WILL OFTEN MISREAD THE ROAD AS AN OBSTACLE AND APPLY BRAKES ON ITS OWN, SPECIALLY BELOW THE 3MPH SPEED. IT COULD BE A COMBINATION OF THE RIDE HEIGHT OF THIS VEHICLE AND THE LAYOUT OF REGULAR PARKING LOTS IN THE US.
Mileage: 20,000
FRONT COLLISION WARNING SOUNDS WHEN LEAVING PARKING LOTS WITH SMALL DIP WHERE THE ROAD MEETS THE EXIT. 25% OF THE TIME MY EMERGENCY BRAKES ACTIVATE STOPPING THE CAR WHEN I WANT TO EXIT. THE CAR THINKS THE ROAD IS AN OBSTACLE BECAUSE OF THE DIP. THIS HAPPEN OFTEN AND IN DIFFERENT PARKING LOTS. VERY DANGEROUS SINCE YOU'RE ENTERING A ROAD WAY AND COULD CAUSE AN ACCIDENT.
Mileage: 8,500
FRONT COLLISION WARNING SOUNDS WHEN LEAVING PARKING LOTS WITH SMALL DIP WHERE THE ROAD MEETS THE EXIT. 25% OF THE TIME MY EMERGENCY BRAKES ACTIVATE STOPPING THE CAR WHEN I WANT TO EXIT. THE CAR THINKS THE ROAD IS AN OBSTACLE BECAUSE OF THE DIP. THIS HAPPEN OFTEN AND IN DIFFERENT PARKING LOTS. VERY DANGEROUS SINCE YOU'RE ENTERING A ROAD WAY AND COULD CAUSE AN ACCIDENT.
Mileage: 8,500
FRONT COLLISION WARNING SOUNDS WHEN LEAVING PARKING LOTS WITH SMALL DIP WHERE THE ROAD MEETS THE EXIT. 25% OF THE TIME MY EMERGENCY BRAKES ACTIVATE STOPPING THE CAR WHEN I WANT TO EXIT. THE CAR THINKS THE ROAD IS AN OBSTACLE BECAUSE OF THE DIP. THIS HAPPEN OFTEN AND IN DIFFERENT PARKING LOTS. VERY DANGEROUS SINCE YOU'RE ENTERING A ROAD WAY AND COULD CAUSE AN ACCIDENT.
Mileage: 8,500
BACKUP CAMERA MAY NOT DISPLAY UPON SHIFTING TO REVERSE - I HAD AN ANDROID PHONE PROJECTING AN ANDROID AUTO SESSION. WITH THE ENGINE RUNNING, STATIONARY AT A PARKING LOT, I DEPRESSED THE CLUTCH AND SHIFTED TO REVERSE. THE INFOTAINMENT SYSTEM DID NOT SHOW THE BACKUP CAMERA NOR A WARNING POPUP OF AN ERROR - IT JUST DISPLAYED THE MEDIA SCREEN. I TRIED 3 TIMES MORE - THE 2ND TIME THE INFOTAINMENT DISPLAY SHOWED "PARKPILOT IS CURRENTLY NOT AVAILABLE". PICTURE IS ATTACHED. VIDEO IS AVAILABLE IF NEEDED.
Mileage: 4,000
STRONG SMELL OF GASOLINE INSIDE CAR WHILE DRIVING ON A 55MPH DIVIDED HIGHWAY AND 1/2 TANK OF GAS INDICATED. WITHIN APPROXIMATELY 10 MILES OF DRIVING ON THE HIGHWAY AND BACK ROADS ATTEMPTING TO MAKE IT TO A SERVICE STATION, ~1/8 TANK OF GAS WAS INDICATED BY GAUGE, THE ENGINE STOPPED RUNNING AFTER ONLY 1 STUMBLE. HEAVY SMELL OF RAW GASOLINE INSIDE OF CAR AND UNDER HOOD. NO PUDDLE OF GAS WAS OBSERVED UNDER CAR. THE LOCAL POLICE WERE CALLED OUT AND CONFIRMED NO CURRENTLY LEAKING GAS BEFORE AAA WOULD DISPATCH A TOW TRUCK. THE CAR WAS TOWED TO THE SELLING DEALER AND DIAGNOSED AS A FAILED HIGH PRESSURE FUEL PUMP AND A CLAMP NOT CONNECTED BETWEEN HIGH PRESSURE FUEL PUMP AND HIGH PRESSURE FUEL HOSE. I WAS TOLD THIS FAULT WOULD CAUSE AN INCORRECT FUEL LEVEL TO BE SHOWN BUT DEALER WOULD NOT CONFIRM IT WAS THE CAUSE OF THE LOST GASOLINE. THE CAR HAD PREVIOUSLY HAD THE FUEL RECALL PERFORMED BY THE SAME DEALER AND DEALER SAID THE RECALL HAD BEEN PERFORMED PROPERLY AND THIS FAILURE WAS NOT RELA
Mileage: 2,363
AFTER A RAIN THE PASSENGER SIDE BRAKE PAD STICKS TO THE OUTBOARD ROTOR. THE PAD BINDS TO THE ROTOR CAUSING THE BRAKE TL SEIZE. THE VEHICLE WAS IN REVERSE BACKING OUT.OF PARK.
AFTER A RAIN THE PASSENGER SIDE BRAKE PAD STICKS TO THE OUTBOARD ROTOR. THE PAD BINDS TO THE ROTOR CAUSING THE BRAKE TL SEIZE. THE VEHICLE WAS IN REVERSE BACKING OUT.OF PARK.
Inadvertent Automatic Emergency Braking
Inadvertent Door Opening
Fuel Leak due to Suction Jet Pump Failure within Fuel Tank (Remedy Effectiveness of Recall 16V647)
Inadvertent Automatic Emergency Braking
LGES High Voltage Battery Failures
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.