Total Complaints
4 filings
VOLKSWAGEN GOLF R · model year
4 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2013VOLKSWAGENGOLF R carries 4 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with Not Rated/5 front crash, Not Rated/5 side crash, and Not Rated/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2013 GOLF R is air bags with 3 filings, followed by suspension (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 37 investigation files overlapping the 2013 GOLF R, and 2 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
4 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| AIR BAGS | 3 |
| SUSPENSION | 1 |
Failed click-spring in the steering wheel- the airbags and horn are out of commission.
Clock spring failure with airbag error light on, and steering controls & horn not functioning. Car previously had clock spring fixed under recall in Aug 2016 (car mileage 55,619), and now had the exact same issue occur in Nov 2021 at 79,596 mi. Original recall did not fix issue, service records available.
7 times now, I have heard a âpopâ while turning the steering wheel & the airbag light has come on. The horn will not work after this happens. Each time, it has occurred at low speed, whilst making a turn or merely backing out of my driveway. 6 times of the 7 times, I have taken it to the Hansel VW dealership in Santa Rosa, CA & they have told me it was the clockspring in the steering column & they have replaced it. The 1st time, it was replaced under the vehicleâs warranty, 4 of the other times it was replaced under the parts warranty. On 3/18/20, the part was out of warranty & I had to pay for it, but was not charged for labor. On 9/25/21, I was backing out of my driveway, when it occurred for a SEVENTH time. As I have recently relocated, I will be taking it to the Niello VW dealership in Sacramento on 10/6/21 for repair. I am in the process of contacting VW of America Dates of clockspring replacement: 01/28/2015 05/05/2017 03/06/2018 05/29/2018 03/18/2020 07/27/2020 10/06/2020
REAR SUSPENSION COIL SPRING FRACTURED RESULTING IN A SHARP LOOSE PIECE OF STEEL. THIS HAPPENED WHEN I WAS DRIVING THE CAR, AND THE CAR STARTED TO MAKE AN UNEXPECTED METALLIC NOISE. THIS LOOSE PIECE COULD HAVE RUPTURED THE TIRE AND CAUSED A SAFETY ISSUE OR ACCIDENT. THE REPAIR SHOP DEEMED THE CAR NOT DRIVABLE DUE TO SAFETY. I PAID TO HAVE BOTH REAR SPRINGS AND SPRING PADS REPLACED. THIS CAR HAS LESS THAN 51K MILES. THIS IS A SURPRISING FAILURE AND I WAS CONCERNED FOR MY AND OTHER OWNER'S SAFETY. THIS SAME EXACT FAILURE IS THE SUBJECT OF AN NHTSA RECALL FOR 2015 AND LATER VW GOLFS, THE SAME MODEL I HAVE. I CONTACTED VW AND THEY SAID THEY WOULD NOT COVER THE COST OF THE REPAIR.
Mileage: 50,000
Inadvertent Automatic Emergency Braking
Inadvertent Door Opening
Fuel Leak due to Suction Jet Pump Failure within Fuel Tank (Remedy Effectiveness of Recall 16V647)
Inadvertent Automatic Emergency Braking
LGES High Voltage Battery Failures
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.