2023 VOLKSWAGEN GOLF

22 complaints filed with NHTSA.

22
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM6
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING3
ENGINE2
BACK OVER PREVENTION: WARNINGS2
FORWARD COLLISION AVOIDANCE: WARNINGS2
VISIBILITY/WIPER1
SERVICE BRAKES1
POWER TRAIN1
UNKNOWN OR OTHER1
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING1
FUEL/PROPULSION SYSTEM1
EXTERIOR LIGHTING1

Recent Complaints

20240327ELECTRICAL SYSTEM

Back up camera not working due to infotainment system not working. Dealer is aware, says they are waiting for a software update.

20240327EXTERIOR LIGHTING

Back up camera not working due to infotainment system not working. Dealer is aware, says they are waiting for a software update.

20240205ENGINE

While driving, Front Safety System Light came on. Additionally, Drive System light came on and car would not go over 25-30 mph.

20240205FUEL/PROPULSION SYSTEM

While driving, Front Safety System Light came on. Additionally, Drive System light came on and car would not go over 25-30 mph.

20240205ELECTRICAL SYSTEM

While driving, Front Safety System Light came on. Additionally, Drive System light came on and car would not go over 25-30 mph.

20231210ELECTRICAL SYSTEM

Infotainment system fails to start/load. Infotainment screen provides multiple error messages such and “component protection active” and/ or “you can activate this function at dealer” and subsequently becomes inoperable, including multiple safety related features: Back up/ rear view camera freezes image or does not turn on at all. Autonomous emergency braking (front assist) fail light comes on. Park distance control fail light comes on. Have been to the VW dealer on two different

20231210FORWARD COLLISION AVOIDANCE: WARNINGS

Infotainment system fails to start/load. Infotainment screen provides multiple error messages such and “component protection active” and/ or “you can activate this function at dealer” and subsequently becomes inoperable, including multiple safety related features: Back up/ rear view camera freezes image or does not turn on at all. Autonomous emergency braking (front assist) fail light comes on. Park distance control fail light comes on. Have been to the VW dealer on two different

20231210FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Infotainment system fails to start/load. Infotainment screen provides multiple error messages such and “component protection active” and/ or “you can activate this function at dealer” and subsequently becomes inoperable, including multiple safety related features: Back up/ rear view camera freezes image or does not turn on at all. Autonomous emergency braking (front assist) fail light comes on. Park distance control fail light comes on. Have been to the VW dealer on two different

20231027UNKNOWN OR OTHER

The infotainment of the car with the navigation gave wrong directions and almost drove me into a canyon rather than the street. I took it to the dealership and left it there for two days and the problem was still there.

20231003ELECTRICAL SYSTEM

Having consistent issues with safety features and infotainment system that locks up with errors. Since new my VW Gti has been experiencing drivers' assistants' issues. At times the backup camera does not work. At times the the whole infotainment system will have various different errors that prevent any of the safety features to be turned on. The errors don't easily go away unless turning off the car and trying to restart it all.

20231003FORWARD COLLISION AVOIDANCE: WARNINGS

Having consistent issues with safety features and infotainment system that locks up with errors. Since new my VW Gti has been experiencing drivers' assistants' issues. At times the backup camera does not work. At times the the whole infotainment system will have various different errors that prevent any of the safety features to be turned on. The errors don't easily go away unless turning off the car and trying to restart it all.

20230905POWER TRAIN

The vehicle has a manual transmission and is equipped with a hill start assist feature. This holds the brake on a hill so the clutch and gear may be engaged and keep the car from rolling back. The feature in this vehicle does not release the brake when the vehicle starts moving forward and holds it for a set amount of time based on hill gradient. This had led to stalling of the vehicle, as the clutch and gear engagement process is completed before the brakes are released. This can be dangerous i

20230825SERVICE BRAKES

All 2022 & 2023 Volkswagen GTI & R models with manual transmissions are impacted by this safety issue. When making a stop on any amount of road grade/hill, the vehicle brakes fully engage and will not disengage when removing your foot from the brake pedal, or by engaging or disengaging the clutch, or by applying throttle. Upon releasing the brake pedal, there is a programmed waiting period of 2-3 seconds where the brakes remain fully engaged, and the vehicle is unable to move regardless of the

20230526ELECTRICAL SYSTEM

The problem is Component Protection, When the car goes into Component Protection you lose A/C and defrost, crash protection, It has been see by a Volkswagen dealer.

20230526VISIBILITY/WIPER

The problem is Component Protection, When the car goes into Component Protection you lose A/C and defrost, crash protection, It has been see by a Volkswagen dealer.

20230526BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

The problem is Component Protection, When the car goes into Component Protection you lose A/C and defrost, crash protection, It has been see by a Volkswagen dealer.

20221226ELECTRICAL SYSTEM

Vehicles infotainment system does not turn on at startup - several error messages for safety features by most importantly, rear camera does not work when infotainment system screen is down and requires the dealer to activate it or fully black screen. Took to VW three times and they cannot determine the issue. Says it’s a software issue, but also showing “low voltage” warnings in computer diagnostics. Audi, owned by Volkswagen, just issued a recall for infotainment systems disabling rear

20221226BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

Vehicles infotainment system does not turn on at startup - several error messages for safety features by most importantly, rear camera does not work when infotainment system screen is down and requires the dealer to activate it or fully black screen. Took to VW three times and they cannot determine the issue. Says it’s a software issue, but also showing “low voltage” warnings in computer diagnostics. Audi, owned by Volkswagen, just issued a recall for infotainment systems disabling rear

20221226BACK OVER PREVENTION: WARNINGS

Vehicles infotainment system does not turn on at startup - several error messages for safety features by most importantly, rear camera does not work when infotainment system screen is down and requires the dealer to activate it or fully black screen. Took to VW three times and they cannot determine the issue. Says it’s a software issue, but also showing “low voltage” warnings in computer diagnostics. Audi, owned by Volkswagen, just issued a recall for infotainment systems disabling rear

20221224BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

2023 GTI’s rear camera, cross traffic sensors and parking sensors not functioning as Infotainment system controls these systems, and is consistently blacking out and showing errors. Had VW in for several services and dealer told me it’s a VW Software issue. Hence, this issue is likely systemic. Considering it renders the backup camera intermittently non functional I consider this a big safety problem. VW needs to address this issue immediately and issue a TSB or a fix. Many owners having sam