Total Complaints
143 filings
VOLKSWAGEN GOLF · model year
143 NHTSA complaints, 4 crash reports, and 5 active recalls for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2017VOLKSWAGENGOLF carries 143 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 4 crashes, 0 fires, 6 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 4/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2017 GOLF is fuel/propulsion system with 51 filings, followed by engine (17) and unknown or other (12). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 5 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 37 investigation files overlapping the 2017 GOLF, and 2 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
143 filings
Crashes Reported
4 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| FUEL/PROPULSION SYSTEM | 51 |
| ENGINE | 17 |
| UNKNOWN OR OTHER | 12 |
| ELECTRICAL SYSTEM | 8 |
| STRUCTURE:BODY | 7 |
| AIR BAGS | 6 |
| SERVICE BRAKES | 5 |
| VEHICLE SPEED CONTROL | 4 |
| STEERING | 4 |
| POWER TRAIN | 4 |
| SEATS | 3 |
| VISIBILITY:SUN/MOON ROOF ASSEMBLY | 3 |
| SUSPENSION | 3 |
| VISIBILITY/WIPER | 2 |
| SEAT BELTS | 2 |
SEAT BELTS:PRETENSIONER
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2
FUEL SYSTEM, GASOLINE
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehi
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2018 Volkswagen Golf and Golf Sportwagen vehicles. The build of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition while the vehicle shift lever is not in "Park." As such, the
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture.
UNKNOWN OR OTHER
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Touareg GP, Tiguan, Golf A6, E-Golf GP, CCF, 2016-2017 Passat GP, 2018-2019 Golf R GP, and 2018 Atlas vehicles. These internal-use vehicles were sold without confirmation that they were built to all applicable regulatory requi
My vehicle is subject to Safety Recall 20UF (Suction Jet Pump failure / Fire Risk). I have attempted to contact Pacific Volkswagen in Hawthorne, CA to schedule this safety-critical repair. On two separate occasions, upon mentioning that the call was regarding the 20UF recall, the dealership staff disconnected the call. This repeated 'recall avoidance' at Pacific Volkswagen is preventing me from remedying a known fire risk, and the dealership is effectively refusing to facilitate a federally mandated safety repair. I am concerned that the dealer is prioritizing paid service over safety-critical warranty work.
The contact owns a 2017 Volkswagen Golf. The contact stated that while the vehicle was parked and occupied, while attempting to depress the accelerator pedal, the vehicle independently accelerated and crashed into a parking lot barrier. The contact stated that none of the air bags deployed. There was no injury sustained. No medical attention was required. A police report was not filed. The contact stated that the vehicle was not diagnosed by a dealer or independent mechanic. The vehicle was towed to an Auto Body Shop. The manufacturer was not notified of the failure. The vehicle was not deemed a total loss. The contact related the failure to an article read online on Edmonds Auto Reviews. The approximate failure mileage was 96,000.
Mileage: 96,000
I have been having rear cameras for quite some time. The first time I took it to the dealer they could not find any issues and told me to take pictures. I did, plenty of them. Monday 10-27 2025 I took it in again for the gas tank issue and camera issue. Being disabled due to serious spine issues I had to minimize waiting time. The dealer preformed a radio update per 91-19-02 & MIB2 composition & discovered media info system malfunctions. I am currently under VW extended warranty 10 year 100000 mi but they charged me $225.00 for the update. This is exactly the same issue for recall #91SB. Apparently the issue goes back further than the recall, I believe that these issues were swept under the rug. Any help would be appreciated. [XXX] VW [XXX] [XXX] [XXX] [XXX] I believe that the recall is the tip of a very large problem INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
In December 2021, my fuel gauge read empty, so I stopped at a gas station near the Honolulu Airport and VW Honolulu dealership. As I was pumping the gasoline, it began overflowing from the top of the tank, although I had just started pumping. I immediately removed the pump which is when gas began leaking out of the bottom of the tank, like a faucet. Luckily, I was right by the dealership, and was able to make it there without anything dangerous happening. After assessing my vehicle, the VW technicians said there was an internal issue with a faulty fuel tank. They said this issue was not something that I caused. Attached are the invoices and notes provided by the technicians. I paid $3,877 to get the problem fixed.
The component that failed, according to Volkswagen, is the rollover valve in the gas tank. This issue caused large amounts of gasoline to leak and pool from behind the rear passenger wheel well, creating a significant fire hazard and risk of harm. The vehicle was inspected by a Volkswagen service center as part of the repair process, whereupon the Volkswagen service center documented that the issue was caused by a faulty rollover valve in the gas tank. There were no warning lamps, messages, or other symptoms prior to the failure.
I had a suction jet pump recall due on the car. I took it to the dealer to fix. Mind you, I have never had an issue with this car ever. Now about a week later from the car being in the shop I get an engine malfunction light that comes on due to the evap system. Vw dealership of cool springs has not worked with me on this at all and it is frustrating to say the least.
The water pump in these vehicles are known defects, with class actions resulting. My water pump has failed at less than 70k miles. This results in engine overheating and possible failure. Luckily I was able to get the car off the road.
Car has been leaking fuel for over a year. Had to pay out of pocket to get it fixed and VW refused to refund cost of repairs even though there is now a recall over a year later acknowledging the issue.
Failure of wheel speed sensor in front right wheel. This is the THIRD time I have had a wheel speed sensor fail on this car, which has 35,000 miles on it. Failure caused loss of power steering, airbags, abs, etc.
Failure of wheel speed sensor in front right wheel. This is the THIRD time I have had a wheel speed sensor fail on this car, which has 35,000 miles on it. Failure caused loss of power steering, airbags, abs, etc.
Failure of wheel speed sensor in front right wheel. This is the THIRD time I have had a wheel speed sensor fail on this car, which has 35,000 miles on it. Failure caused loss of power steering, airbags, abs, etc.
I have gear shift trim that has peeled and is extermely sharp in my vehicle. This had led to cutting my hands multiple times while accessing the center storage compartment. This is a known issue with GTIs and other Volkswagen trim manufacturing, yet Volkswagen refuses to replace the part in my VIN. The relevant Service Action Code is 34J7.
The contact owns a 2017 Volkswagen Golf. The contact stated that after refueling the vehicle, the contact became aware that the fuel had been consumed extremely quickly. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.
Starting January 2023, I had issues putting fuel in my car (symptoms align with the recall issued this year). I took it to VW and paid their diagnostic fee for them to say thereâs nothing wrong with the car (approx. $170) continued to drive the car and eventually due to the issue, my fuel pump went out and I had to replace it. (See attached image). This time, I took the car to a local mechanic who charged a $100 diagnostic fee. All of this was prior to the recall this year and I am hoping for reimbursement on everything I spent trying to resolve this issue.
July 30,2024 I own a Golf 2017. My suction jet pump has failed. I cannot drive my car because I can't put gas into it. I need my car for work. The recall does not have the part available and it seems there hasn't been a part to fix this for a very long time. I'm really at a loss. What are my next steps? Should I report this to the Better Business Bureau? So far I've been on Volkswagen Of America's phone wait for 40 minutes. I've already taken my car to a dealership to have this problem verified. There were no warning messages.  
On July 7, 2024, the fuel tank system on my car (2017 VW Golf) failed. I was unable to pump gas into the gas tank. Upon arrival back to my house, gas started leaking out of the backside of the car near the gas tank (I later found out from the VW service manager it was leaking out of the charcoal canister). I had the car towed ($173) to a local VW dealership the next morning, 7/8/24. It is now 7/30/24 and the car is still not fixed. I was without a car for two and a half weeks (7/7 to 7/24), then finally got a rental from the dealership that is costing me $40/day (totaling $240 as of today). According to the service manager at the VW dealership, VW engineers are saying the failure is not due to the fuel tank suction jet pump (which there is a current recall on but no fix available) but all the symptoms I experienced point to that part being the problem. The service manager said that VW will cover the cost of the repair under a PZEV warranty, not the fuel tank suction jet pump extended w
The contact owns a 2017 Volkswagen Golf. The contact stated that when the vehicle was started, the contact heard an abnormal clicking sound. The vehicle was taken to the dealer where it was diagnosed with a failed suction jet pump. The contact was informed that the suction jet pump needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000. VIN tool confirms parts not available.
Mileage: 90,000
A recall was published on 02/14/2024 and remains unresolved. Since the safety risk of "leaking fuel, in the presence of an ignition source, may result in a fire" it seems like this should be a priority. (Manufacturer Recall Number20UF, NHTSA Recall Number24V110)
***DATE OF OCCURRENCE: 07/03/2023*** SOLUTION REQUIRED IMMEDIATELY: I have been without a working vehicle for nearly 1 full year without recourse. ONE YEAR! Initially the recall for the exact suction jet pump issue did not include 2017 GTI models. I was furious. Repair estimates I received ranged rom $2,000-4,000 to replace the entire fuel system. Being unable to afford this, I was forced to leave it parked and completely unusable. I even had to change my car insurance to "garaged" status to avoid paying premium on a vehicle I couldn't even drive. I am extremely disappointed in the timeline for this recall. I'm glad that the recall for suction jet pump issue now includes my vehicle's year, but a repair solution is needed immediately. INCIDENT DESCRIPTION: Vehicle began losing engine power a day or so before the incident. I was driving home and noticed the intermittent engine power issue. Thankfully, I was not far from home. As I approached my neighborhood gate, I rolled down t
driving down the highway at 70mph and what sounded like a gunshot inside the car. glass started falling on us driving down the road. the sunroof glass exploded. got pulled over and looked and the glass is literally blown outward not inward like something falling on it. the hole it bulged up and the glass from the hole was missing.
Inadvertent Automatic Emergency Braking
Inadvertent Door Opening
Fuel Leak due to Suction Jet Pump Failure within Fuel Tank (Remedy Effectiveness of Recall 16V647)
Inadvertent Automatic Emergency Braking
LGES High Voltage Battery Failures
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.