Total Complaints
22 filings
VOLKSWAGEN EUROVAN · model year
22 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 1997VOLKSWAGENEUROVAN carries 22 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 1 fire, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 1997 EUROVAN is equipment:recreational vehicle/trailer with 2 filings, followed by seat belts:front:buckle assembly (2) and tires (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 37 investigation files overlapping the 1997 EUROVAN, and 2 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
22 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | 2 |
| SEAT BELTS:FRONT:BUCKLE ASSEMBLY | 2 |
| TIRES | 2 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS | 2 |
| FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS | 1 |
| VISIBILITY:POWER WINDOW DEVICES AND CONTROLS | 1 |
| SUSPENSION | 1 |
| ELECTRICAL SYSTEM:12V/24V/48V BATTERY | 1 |
| UNKNOWN OR OTHER | 1 |
| STRUCTURE:BODY:DOOR | 1 |
| ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS | 1 |
| FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY | 1 |
| POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) | 1 |
| ENGINE AND ENGINE COOLING:ENGINE:GASOLINE | 1 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR | 1 |
TL*THE CONTACT OWNS A 1997 VOLKSWAGEN EUROVAN. THE CONTACT STATED THAT FUEL WAS LEAKING FROM THE CONNECTING ENDS OF THE FUEL LINE. THE VEHICLE IS CURRENTLY IN THE REPAIR SHOP. THE VIN AND PURCHASE DATE WERE UNKNOWN. THE CURRENT MILEAGE IS 62,000 AND FAILURE MILEAGE WAS 61,000.
Mileage: 61,000
THE PLASTIC PIECE ON THE RIGHT FRONT SEAT BELT THAT LATCHES AND UNLATCHES THE BELT BUCKLE BROKE AND THE SPRING POPPED OUT. THE SEAT BELT CANNOT BE USED. *AK *SC
MY 1997 VW EUROVAN CAMPER CAUGHT FIRE ON DECEMBER 8, 2002 AS IT WAS BEING DRIVEN ON INTERSTATE 10 NEAR REDLANDS, CA. IT WAS TOTALLY LOST. APPARENTLY THE FIRE STARTED UNDER THE DASH ON THE PASSENGER SIDE. VW, AFTER INSPECTION, DENIES RESPONSIBILITY BECAUSE AN AFTER MARKET RADIO WAS INSTALLED. THE FIRM WHICH INSTALLED THE RADIO HAS INSPECTED THE CAR AND REPORTS THAT THE FIRE WAS ON THE PASSENGER SIDE. THERE IS GOOD EVIDENCE OF MUCH MORE HEAT ON THE RIGHT SIDE. WIRE INSULATION JACKETS ARE BURNED OFF THERE AND NOT NEAR THE RADIO. NO WIRES WERE CUT DURING THE RADIO INSTALLATION, BUT RATHER THE RADIO PLUG WAS CONNECTED TO THE VW PLUG. THE VEHICLE HAS ABOUT 45,000 MILES ON IT. ON NOV. 6, 1998, THE DEALER REPLACED THE REGULATOR MOTOR AND THE WINDOW MOTOR IN THE PASSENGER DOOR. ON JUNE 19, 2000, THE DEALER REPLACED THE PASSENGER SIDE WINDOW MOTOR. ON JULY 17, 2000, THE DEALER FOUND A LOOSE WIRE CONNECTION WHEN I REPORTED THAT THE SPEAKERS WERE NOT WORKING SINCE THE JUNE 19 REPAIR.
Mileage: 45,500
PROBLEM IS AN INTERMITTENT, UNNESCESSARY, SUDDEN DOWNSHIFT OF TRANSMISSION WHEN ASCENDING A STEEP, LONG GRADE. AFTER DOWNSHIFTING, THE TRANSMISSION WILL NOT UPSHIFT EVEN WHEN RPM'S APPROACH 5000, FORCING ME TO SLOW DOWN. THIS CREATES A DANGEROUS SITUATION IN HIGHWAY TRAFFIC.
PREMATURE WEAR OF THE BRAKE ROTORS.*AK CONSUMER WAS ADVISED THAT FRONT AND REAR BRAKES NEEDED TO BE REPALCED CONSUMER WAS COMPLAING OF BRAKES BEING NOISY WHEN BRAKING. *JB
PREMATURE WEAR OF THE BRAKE ROTORS.*AK CONSUMER WAS ADVISED THAT FRONT AND REAR BRAKES NEEDED TO BE REPALCED CONSUMER WAS COMPLAING OF BRAKES BEING NOISY WHEN BRAKING. *JB
REFRIFERATOR STOPPED WORKING. CJ
CIRCUIT BOARD THAT INDICATES FRESH WATER, WASTE WATER AND PROPANE LEVELS NOT WORKING, CIRCUIT BOARD REPLACED. CJ
BRAKES SQUEAK, OWNER WAS TOLD THAT VEHICLE WAS OPERATING TO MANUFACTURER'S SPECIFICATIONS, BRAKES STILL SQUEAK. CJ
STRONG FUEL ODOR, FUEL TANK LEAKING, GAS CAP REPLACED 7/00, A SLACK TUBE TEST DONE 10/12/00, SIGNIFICANT LEAK FOUND, 10/23/00, LEAK FOUND ON THE FUEL FILLER NECK VALVE ASSEMBLY, FUEL TANK, CHARCOAL CANISTER AND VARIOUS CONNECTIONS RELATED TO FUEL TANK REPLACED. CJ
GEAR LEVER DIFFICULT TO SHIFT INTO GEAR. CJ
OIL LEAKING, NOT A PROBLEM UNTIL AFTER TWO YEAR WARRANTY SERVICE WAS PERFORMED, SOME BOLTS WERE TIGHTENED BY ANOTHER DEALERSHIP, THIS WORKED FOR ABOUT 2 WEEKS, NOW OIL IS LEAKING AGAIN. CJ
DOOR RELEASE LEVER BROKE DUE TO POOR CONSTRUCTION, THIS MEANS THE DOOR CANNOT BE OPENED FROM THE INSIDE, THE DRIVERS SIDE DOOR RELEASE NO LONGER OPERATES "CLEANLY" AS WHEN THE VEHICLE WAS NEW. NLM
WE HAVE HAD MANY PROBLEMS WITH THIS VEHICLE. WE WROTE A DETAILED DESCRIPTION OF MANY OF THE PROBLEMS AND SENT IT TO VOLKSWAGEN OF AMERICA CONSUMER RELATIONS. THEY WERE NOT THE LEAST BIT INTERESTED IN ANY OF OUR PROBLEMS. WE CALLED THEM SEVERAL TIMES AFTER SENDING THE DETAILED LETTER AND THEY SAID "TOO BAD, NOT OUR PROBLEM." NO SAFETY DEFECT (S) LISTED IN SUMMARY. *AK
GOODYEAR NO LONGER MAKES A TIRE THAT WILL HANDLE THE MAXIMUM LOAD CAPACITY THAT IS NEEDED FOR THIS VAN. THE GVW IS APPROXIMATELY 5000. ONCE WATER, PROPANE, PASSENGERS, LUGGAGE, CAMPING EQUIPMENT IS ADDED, ANY CURRENT BRAND OF TIRE IS NOT SUFFICIENT TO SUSTAIN WEIGHT. THIS IS A SAFETY HAZARD AND SOMEONE SHOULD BE HELD RESPONSIBLE, AND I BELIEVE IT IS VOLKSWAGEN MANUFACTURER. I'VE ONLY BEEN ABLE TO FIND A MAXIMUM LOAD OF 1500 POUNDS PER TIRE (6,000 TOTAL) WHICH IS NOT SUFFICIENT.( DOT NUMBER: TIRE SIZE: 1957015G64 )
SEAT BELT BUCKLE FAILED. YH
BATTERY DIED WHILE VEHICLE WAS PARKED FOR A DAY. YH
TIRE PRESSURE WAS LOW. YH
THE REAR TIRES WEAR OUT BEFORE THE MILEAGE IS EXCEEDED. THE DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK
THE POWER WINDOWS WOULD GO UP & THEN COME BACK DOWN WITHOUT THE POWER BUTTON BEING PRESSED. THIS HAS BEEN HAPPENING SINCE 1998. HAVE TAKEN TO DEALER SEVERAL TIMES & PROBLEM COULD NOT BE SOLVED. *AK
Inadvertent Automatic Emergency Braking
Inadvertent Door Opening
Fuel Leak due to Suction Jet Pump Failure within Fuel Tank (Remedy Effectiveness of Recall 16V647)
Inadvertent Automatic Emergency Braking
LGES High Voltage Battery Failures
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.