VOLKSWAGEN EOS · model year

2009 VOLKSWAGEN EOS

117 NHTSA complaints, 10 crash reports, and 2 active recalls for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2009VOLKSWAGENEOS carries 117 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 10 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2009 EOS is power train with 27 filings, followed by service brakes (22) and electrical system (14). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 37 investigation files overlapping the 2009 EOS, and 2 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

117
Complaints
10
Crashes
0
Fires
0
Injuries
0
Deaths

Total Complaints

117 filings

Crashes Reported

10 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
POWER TRAIN27
SERVICE BRAKES22
ELECTRICAL SYSTEM14
ELECTRONIC STABILITY CONTROL (ESC)12
ENGINE10
POWER TRAIN:AUTOMATIC TRANSMISSION9
VEHICLE SPEED CONTROL5
FUEL/PROPULSION SYSTEM4
AIR BAGS4
UNKNOWN OR OTHER3
STRUCTURE2
ENGINE AND ENGINE COOLING:ENGINE1
SEAT BELTS1
VISIBILITY/WIPER1
VISIBILITY:SUN/MOON ROOF ASSEMBLY1

Recalls (2)

16V91300020/12/2016

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Elec

09V33300020/08/2009

POWER TRAIN:AUTOMATIC TRANSMISSION

VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR

Recent Complaints

20250908POWER TRAIN

While in slow traffic and transmission in Drive position, if I slow down or stop for traffic in front of me or a red light, the transmission does not engage again when given acceleration. I have shut the car off and restarted again, sometimes more than once to get it to engage and get me out of traffic. I have held up traffic behind me. There are also loud clunking noises coming from what I believe is the transmission at each start causing the PRNDL to flash and no power for reverse and drive. I believe all of this will eventually cause a collision as it appears to other vehicles that I should be moving. People have also become very frustrated with my vehicle holding up traffic, especially on the busiest of days and long lines waiting to advance behind me. People have become impatient and angry to the point of road rage. Thankfully, no one has actually tried to hurt me physically. The date below would be the latest incident.

20231020POWER TRAIN

I slowly at 5mph went over a bump and my car went automatically into neutral, all of the P R N D S lights on the dash started blinking and the car just kept revving when I tried to put it into gear. I had the car towed to the dealership and it is currently there. I looked on Kelly Blue Book and saw there was a recall for my vehicle type and the recall states exactly what happened to my car. Can my VIN number be added to this recall since it is the very same mechanical issue? Here is the information I found on the recall NHTSA CAMPAIGN ID: 09V333000 Report Date: AUG 20, 2009 Vehicles Affected: 16000 What You Should Do: VOLKSWAGEN WILL NOTIFY OWNERS, INSPECT THE DSG AND, IF NECESSARY, REPLACE AN AFFECTED DSG TEMPERATURE SENSOR FREE OF CHARGE. THE MANUFACTURER HAS NOT YET PROVIDED A NOTIFICATION SCHEDULE. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987. Summary: VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGU

20230909SERVICE BRAKES

All of my lights on the right side of my dashboard is on..the traction light, brake light,steering wheel light and the speedometer is acting iradical..I put new speed sensors on it and it still haven't fixed the problem..alot of mechanics say it's and electrical problem..I bought the car from flow Mazda dealership a couple years ago it's been sitting since then

20230909ELECTRICAL SYSTEM

All of my lights on the right side of my dashboard is on..the traction light, brake light,steering wheel light and the speedometer is acting iradical..I put new speed sensors on it and it still haven't fixed the problem..alot of mechanics say it's and electrical problem..I bought the car from flow Mazda dealership a couple years ago it's been sitting since then

20230909VEHICLE SPEED CONTROL

All of my lights on the right side of my dashboard is on..the traction light, brake light,steering wheel light and the speedometer is acting iradical..I put new speed sensors on it and it still haven't fixed the problem..alot of mechanics say it's and electrical problem..I bought the car from flow Mazda dealership a couple years ago it's been sitting since then

20210701SERVICE BRAKES

The vehicle has exhibited intermittent ABS, ESC, and Brake light. Code check revealed intermittent communication errors with various parts of the ABS system including the control module. Diagnostics varied, undiagnosable due to intermittent activity and varying codes. April 2021, ABS, ESC, Brake light, codes indicate communication error with the ABS control module. Codes and light reset after being cleared, the vehicle was operational and drives with no detectable issues other than lights/ and possible non-operational ABS. 06/29/2021, 10 minutes into drive vehicle speedometer begins to dance from zero to operating speed, to total fault intermittently in interstate traffic on I-10 west into Houston at Channel View, braking begins to engage automatically/intermittently, loss of engine power, check engine/flashing brake light , vehicle narrowly avoids collision. Vehicle parked and restarted, driven back home with check engine and flashing brake light and intermittent speedometer, no dr

20210630POWER TRAIN

THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.

20210308ELECTRICAL SYSTEM

ABS AND BRAKE LIGHTS ARE ON, CAR SHIFTS INTO NEUTRAL ON IT'S OWN. FEELS UNSAFE TO DRIVE, BECAUSE OF THE NEUTRAL SHIFT THERE IS NO POWER. I HAVE HAD TO PULL OVER TO THE SIDE OF THE ROAD AND RESTART THE CAR.

Mileage: 4

20210308POWER TRAIN

ABS AND BRAKE LIGHTS ARE ON, CAR SHIFTS INTO NEUTRAL ON IT'S OWN. FEELS UNSAFE TO DRIVE, BECAUSE OF THE NEUTRAL SHIFT THERE IS NO POWER. I HAVE HAD TO PULL OVER TO THE SIDE OF THE ROAD AND RESTART THE CAR.

Mileage: 4

20210308VEHICLE SPEED CONTROL

ABS AND BRAKE LIGHTS ARE ON, CAR SHIFTS INTO NEUTRAL ON IT'S OWN. FEELS UNSAFE TO DRIVE, BECAUSE OF THE NEUTRAL SHIFT THERE IS NO POWER. I HAVE HAD TO PULL OVER TO THE SIDE OF THE ROAD AND RESTART THE CAR.

Mileage: 4

20201112SERVICE BRAKES

THE ABS BRAKE INDICATOR LIGHT IS ON AND WHEN I TOOK IT TO A CERTIFIED EURO CAR MECHANIC HE SAID THAT 8 CODES SHOWED UP FOR THIS. HE ALSO SAID THAT THERE WAS A SAFETY RECALL 45F2 ON THIS. WHEN I TOOK MY VEHICLE TO THE VW DEALERSHIP IN PANAMA CITY, FL. THEY WERE EXTREMELY RUDE AND SAID THERE WAS NO RECALL FOR THIS VEHICLE. THEY WOULD NOT TELL ME IF OR WHEN THE RECALL WAS COMPLETE, AND IF IT WAS COMPLETED AND THE SAME THING IS HAPPENING, THEN THERE IS STILL A PROBLEM WITH THE INITIAL RECALL THAT WAS NOT FIXED.

Mileage: 113,000

20201112ELECTRICAL SYSTEM

THE ABS BRAKE INDICATOR LIGHT IS ON AND WHEN I TOOK IT TO A CERTIFIED EURO CAR MECHANIC HE SAID THAT 8 CODES SHOWED UP FOR THIS. HE ALSO SAID THAT THERE WAS A SAFETY RECALL 45F2 ON THIS. WHEN I TOOK MY VEHICLE TO THE VW DEALERSHIP IN PANAMA CITY, FL. THEY WERE EXTREMELY RUDE AND SAID THERE WAS NO RECALL FOR THIS VEHICLE. THEY WOULD NOT TELL ME IF OR WHEN THE RECALL WAS COMPLETE, AND IF IT WAS COMPLETED AND THE SAME THING IS HAPPENING, THEN THERE IS STILL A PROBLEM WITH THE INITIAL RECALL THAT WAS NOT FIXED.

Mileage: 113,000

20200602SERVICE BRAKES

WHILE DRIVING THE N,D, R, P, S STARTS FLASHING. IT CAN CAUSE THE VEHICLE TO SHIFT INTO NEUTRAL. *TR

Mileage: 120,000

20200602ELECTRICAL SYSTEM

WHILE DRIVING THE N,D, R, P, S STARTS FLASHING. IT CAN CAUSE THE VEHICLE TO SHIFT INTO NEUTRAL. *TR

Mileage: 120,000

20200317ENGINE

IT HAS A MAJOR OIL LEAK AND ONLY HAS 56,000 MILES ON IT. THE LEAK IS AT REAR MAIN SEAL AND UPPER TIMING GASKET. I FEEL DUE TO THE LOW MILEAGE, THIS SHOULD NOT HAPPEN. DUE TO WHERE THE OIL LEAK IS PRESENT, THE ENGINE NEEDS TO BE PULLED WHICH IS A VERY EXPENSIVE REPAIR. I FEEL THIS SHOULD BE UNDER THE POWER TRAIN WARRANTY.

20200117SERVICE BRAKES

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. THE CONTACT STATED THAT HER ABS WARNING LIGHT HAD ILLUMINATED WHILE DRIVING AT AN UNKNOWN SPEED. THE VEHICLE WAS TAKEN TO HILEY VOLKSWAGEN OF ARLINGTON 1461 E INTERSTATE 20, ARLINGTON, TX 76018 (817) 575-6000 FOR A NHTSA RECALL REPAIR NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). A DIAGNOSTIC TEST WAS PERFORMED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE CONTACT STATED THAT SHE WAS THEN GIVEN AN ESTIMATE OF $2,700.00 FOR AN UNSPECIFIED PUMP. THE CONTACT THEN TOOK THE VEHICLE TO AUTOBAHN VOLKSWAGEN FORT WORTH 2810 WHITE SETTLEMENT RD, FORT WORTH, TX 76107 WHERE SHE WAS INFORMED AGAIN THAT THERE WERE NO RECALLS ON THE VEHICLE AND GAVE HER THE SAME ESTIMATE AS THE PREVIOUS DEALER. THE MANUFACTURER WAS NOTIFIED AND SET UP BOTH APPOINTMENTS FOR THE VEHICLE TO BE SERVICED. NO FURTHER ASSISTANCE WAS PROVIDED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 122,328.

Mileage: 122,328

20200107POWER TRAIN

HARSH/JERKY SHIFTING IN DSG POWER TRAIN UNIT. TYPICALLY AT VERY LOW SPEEDS. THIS CONDITION PREVIOUS INVESTIGATED THROUGH CLOSED CASE # PE09035. ISSUE RELATES TO EXCESS WEAR IN SOLENOID BUSHINGS. PREVIOUSLY REPORT BY NHTSA THAT VW ISSUED EXTENDED WARRANTY OF 10YEARS/100,000 MILES. CAR WAS WITHIN LIMITS BUT VW REFUSED REPAIR SAYING MECHATRONIC UNIT (WHERE THE DEFECTIVE VALVES ARE LOCATED) NOT COVERED BY AGREEMENT WITH NHTSA. CURRENT NHTSA WEB PAGES APPARENTLY INCORRECTLY REPORT THAT VW DOES REPLACE DEFECTIVE UNITS. JERKING IS DANGEROUS IN PARKING MANEUVERS.

Mileage: 69,621

20200102ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE'S ELECTRICAL SENSORS TURNED ON AND OFF WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING BUT THE RESULTS WERE UNKNOWN. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED AND THE VEHICLE WAS NOT REPAIRED BECAUSE THE RECALL HAD LAPSED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000. PARTS DISTRIBUTION DISCONNECT.

Mileage: 160,000

20190705POWER TRAIN

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE DRIVING 20 MPH, THE TRANSMISSION JERKED AND THE RPMS INCREASED WITHOUT WARNING. THE VEHICLE ALSO ACCELERATED INTERMITTENTLY, WHICH PRESENTED THE POTENTIAL RISK OF A CRASH. THE VEHICLE WAS EXLCUDED FROM NHTSA CAMPAIGN NUMBER: 09V333000 (POWER TRAIN). THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: PE09035 (POWER TRAIN), BUT THE FAILURE WAS SIMILAR. VOLKSWAGEN VAN NUYS (6115 VAN NUYS BLVD, VAN NUYS, CA 91401, (818) 785-7571) WAS NOTIFIED AND WAS CURRENTLY SERVICING THE TRANSMISSION ASSEMBLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SUGGESTED THE DEALER REPLACE THE SAME OEM TRANSMISSION ASSEMBLY. THE APPROXIMATE FAILURE MILEAGE WAS 51,700.

Mileage: 51,700

20190703POWER TRAIN

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE DRIVING 60 MPH, THE RPMS ACCELERATED ON THEIR OWN. THE CONTACT HEARD AN ABNORMAL NOISE AND NOTICED THAT THE GEAR LIGHTS ON THE INSTRUMENT PANEL WERE TURNING ON AND OFF. THE VEHICLE WAS TAKEN TO VOLKSWAGEN VAN NUYS (LOCATED AT 6115 VAN NUYS BLVD, VAN NUYS, CA 91401, (818) 785-7571) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 123,790.

Mileage: 123,790

Compare 2009VOLKSWAGENEOS to Similar Vehicles

NHTSA Investigations 2 Open

View all investigations

Frequently Asked Questions

How many complaints does the 2009 VOLKSWAGEN EOS have?
The 2009 VOLKSWAGEN EOS has 117 NHTSA complaints, 10 crashes, 0 fires, 0 injuries, and 0 deaths reported.
Are there any recalls for the 2009 VOLKSWAGEN EOS?
Yes, the 2009 VOLKSWAGEN EOS has 2 recall(s). The most common affected component is SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2009 VOLKSWAGEN EOS?
The most-complained component for the 2009 VOLKSWAGEN EOS is POWER TRAIN with 27 complaints. Other frequently reported areas include SERVICE BRAKES and ELECTRICAL SYSTEM.
Is the 2009 VOLKSWAGEN EOS safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.