Total Complaints
7 filings
VOLKSWAGEN E-GOLF · model year
2019 VOLKSWAGEN E-GOLF
7 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2019VOLKSWAGENE-GOLF carries 7 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 1 fire, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with Not Rated/5 front crash, Not Rated/5 side crash, and Not Rated/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2019 E-GOLF is electrical system with 1 filings, followed by fuel/propulsion system (1) and unknown or other (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 37 investigation files overlapping the 2019 E-GOLF, and 2 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
7
Complaints
0
Crashes
1
Fires
0
Injuries
0
Deaths
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
NHTSA NCAP overall: Not Rated/5 — Not rated
· Front: Not Rated/5
· Side: Not Rated/5
· Rollover: Not Rated/5
Complaints by Component
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 1 |
| FUEL/PROPULSION SYSTEM | 1 |
| UNKNOWN OR OTHER | 1 |
| SEAT BELTS | 1 |
| POWER TRAIN | 1 |
| SERVICE BRAKES | 1 |
| ENGINE | 1 |
Recent Complaints
20251021POWER TRAIN
I am the owner of a 2019 Volkswagen e-Golf with only 52,000 miles. Recently, an abnormal noise appeared coming from the gearbox during energy regenerative braking. I looked up online and found it's a common problem in Volkswagen e-Golf model. https://www.myvwegolf.com/threads/egolf-scraping-sound-when-driving-in-neutral-coasting-or-regen-braking.16708/ The issue was diagnosed as an internal failure in the motor/gearbox assembly, requiring a complete replacement of the unit. I can't imagine if the part die during driving on highway.
20251021SERVICE BRAKES
I am the owner of a 2019 Volkswagen e-Golf with only 52,000 miles. Recently, an abnormal noise appeared coming from the gearbox during energy regenerative braking. I looked up online and found it's a common problem in Volkswagen e-Golf model. https://www.myvwegolf.com/threads/egolf-scraping-sound-when-driving-in-neutral-coasting-or-regen-braking.16708/ The issue was diagnosed as an internal failure in the motor/gearbox assembly, requiring a complete replacement of the unit. I can't imagine if the part die during driving on highway.
20251021ENGINE
I am the owner of a 2019 Volkswagen e-Golf with only 52,000 miles. Recently, an abnormal noise appeared coming from the gearbox during energy regenerative braking. I looked up online and found it's a common problem in Volkswagen e-Golf model. https://www.myvwegolf.com/threads/egolf-scraping-sound-when-driving-in-neutral-coasting-or-regen-braking.16708/ The issue was diagnosed as an internal failure in the motor/gearbox assembly, requiring a complete replacement of the unit. I can't imagine if the part die during driving on highway.
20250129SEAT BELTS
we bought this car certified pre-owned from a dealership last spring. The drivers seatbelt seems to latch but when you pull on it you discover it is not. So it gives the illusion of being latched when it is now, which obviously is very dangerous
20240228UNKNOWN OR OTHER
The charging pin actuator fails, preventing the vehicle from charging. This was confirmed by the dealer. I had brought the vehicle in multiple times before for the same symptoms.
20230711FUEL/PROPULSION SYSTEM
Car would not start and gave a "Error: Electrical system. Stop!" Warning in the dash. Volkswagen tells me it needs a battery replacement.
20200918FireELECTRICAL SYSTEM
THE CAR WAS LAST DRIVEN 9/16/2020 AROUND 5:30PM. IT HAD APPROXIMATELY 90 MILES LEFT AS AN ESTIMATED BATTERY CHARGE. IT WAS PARKED IN MY DRIVEWAY. ON 9/17 3:20PM OR SO I WALKED OUT OF MY HOUSE AND SMELLED SOMETHING BURNING. I OPENED THE CAR DOOR AND HEARD AN ALERT AND THE DISPLAY SAID ELECTRICAL SYSTEM ERROR. I TRIED TURNING THE CAR ON AND OFF A FEW TIMES, NOTICED A LIGHT SMELL INSIDE THE CAR. I CONTINUED TO GET THE ELECTRICAL ERROR MESSAGE. I CALLED FOR VW ROADSIDE ASSISTANCE, TOOK THE CAR SEATS OUT, AND WHILE WAITING TO BE CONNECTED TO ROADSIDE ASSISTANCE I HEARD A SMALL POP SOUND AND A LITTLE SMOKE COME FROM THE HOOD AREA. MY HUSBAND CALLED 9-1-1. WITHIN ABOUT 5 MINUTES, WE HEARD MORE POPPING, SAW MORE SMOKE, AND THEN SAW FLAMES COMING FROM BENEATH THE CAR. A FIRE ENGINE ARRIVED AND WORKED ON PUTTING OUT THE FIRE. THE BATTERY HEATED/SMOKED/FLARED UP FOR ABOUT 3 HOURS UNTIL IT WAS DEEMED SAFELY OUT, AND FIREFIGHTERS LEFT. AS OF NOW, 3:30PM ON 9/18/2020, THERE ARE STILL FLARE UPS
Mileage: 4,200
Compare 2019VOLKSWAGENE-GOLF to Similar Vehicles
NHTSA Investigations 2 Open
EA24004Engineering AnalysisOpen
Inadvertent Automatic Emergency Braking
RQ24010Recall QueryClosed
Inadvertent Door Opening
RQ23007Recall QueryClosed
Fuel Leak due to Suction Jet Pump Failure within Fuel Tank (Remedy Effectiveness of Recall 16V647)
PE23017Preliminary EvaluationClosed
Inadvertent Automatic Emergency Braking
EQ22001EQClosed
LGES High Voltage Battery Failures
Frequently Asked Questions
How many complaints does the 2019 VOLKSWAGEN E-GOLF have?▼
The 2019 VOLKSWAGEN E-GOLF has 7 NHTSA complaints, 0 crashes, 1 fires, 0 injuries, and 0 deaths reported.
What is the safety rating for the 2019 VOLKSWAGEN E-GOLF?▼
The 2019 VOLKSWAGEN E-GOLF received an overall NHTSA safety rating of Not Rated/5, front crash rating of Not Rated/5, side crash rating of Not Rated/5, and rollover rating of Not Rated/5.
What are the most common problems with the 2019 VOLKSWAGEN E-GOLF?▼
The most-complained component for the 2019 VOLKSWAGEN E-GOLF is ELECTRICAL SYSTEM with 1 complaints. Other frequently reported areas include FUEL/PROPULSION SYSTEM and UNKNOWN OR OTHER.
Is the 2019 VOLKSWAGEN E-GOLF safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2019 VOLKSWAGEN E-GOLF has an NHTSA safety rating of Not Rated/5. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.