2016 VOLKSWAGEN E-GOLF

SEAT BELTS:PRETENSIONER

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016 Audi TT Roadster, TT Coupe, S3 Sedan, R8 Coupe, A3 Sedan, A3 Etron, A3 Cabriolet, 2016 Golf Sportwagen, Golf R, Golf GTI, Golf A7, and E Golf vehicles. During air bag deployment, the front passenger air bag may explode or depl

LATCHES/LOCKS/LINKAGES

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016 CC vehicles manufactured January 12, 2016, to February 3, 2016, Golf R and Tiguan vehicles manufactured November 25, 2015, to January 28, 2016, and e-Golf vehicles manufactured November 25, 2015, to January 11, 2016. Vibration

UNKNOWN OR OTHER

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period ma

ENGINE AND ENGINE COOLING:ENGINE

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 e-Golf vehicles manufactured May 21, 2014, to March 1, 2016. Oversensitive diagnostics for the high-voltage battery management system may falsely detect an electrical surge resulting in the vehicle's electric d

The regenerative braking system on my car shut off for about half a second before re engaging automatically. I was slowing down at a red light and had a car in front of me. As I applied the brakes, I hit a bump in the road and the brakes completely stopped working, causing me to almost hit the car in front of me. I do not believe that this issue is known among these vehicles, and I don't know if it has been confirmed by a dealer or testing lab. There were no warning signs for this event, the brakes just shut off for half a second.

While the vehicle is attached to A/C power for charging, the forced air heating system does not warm the car. This can leave the occupants without heat for an extended period of time while charging in a remote location which could be life threatening. There used to be a "work around" using CarNET functions for this car, but that service has been discontinued for the 2016 model year. It should also be noted that other battery electric vehicles allow heating and cooling while plugged in to A/C power.

Two miles into my morning commute, I accelerated to 65 mph when the following message appeared on the instrument display "Error: electrical system. Stop!" At the same time, the vehicle lost all electrical motor drive and began to coast and decelerate. As I coasted there was a clicking noise in the drivetrain and remained audible while I changed lanes to the shoulder and made a safe full stop. I powered the vehicle OFF then ON three time or until the error disappeared. The vehicle was driven to a service location and scanned which revealed 14 error codes (ref. attachment) related to electric drivetrain. This error is a safety related fault and needs to be investigated by a NHTSA and a VW safety engineer.

Two miles into my morning commute, I accelerated to 65 mph when the following message appeared on the instrument display "Error: electrical system. Stop!" At the same time, the vehicle lost all electrical motor drive and began to coast and decelerate. As I coasted there was a clicking noise in the drivetrain and remained audible while I changed lanes to the shoulder and made a safe full stop. I powered the vehicle OFF then ON three time or until the error disappeared. The vehicle was driven to a service location and scanned which revealed 14 error codes (ref. attachment) related to electric drivetrain. This error is a safety related fault and needs to be investigated by a NHTSA and a VW safety engineer.

Two miles into my morning commute, I accelerated to 65 mph when the following message appeared on the instrument display "Error: electrical system. Stop!" At the same time, the vehicle lost all electrical motor drive and began to coast and decelerate. As I coasted there was a clicking noise in the drivetrain and remained audible while I changed lanes to the shoulder and made a safe full stop. I powered the vehicle OFF then ON three time or until the error disappeared. The vehicle was driven to a service location and scanned which revealed 14 error codes (ref. attachment) related to electric drivetrain. This error is a safety related fault and needs to be investigated by a NHTSA and a VW safety engineer.

The contact owns a 2016 Volkswagen E-Golf. The contact stated that while charging the vehicle with the level 3 charger, the female connector on the vehicle became loosened due to a failure with the 4 tabs holding the connector in place on the vehicle. The level 3 charger loosened and exposed the plug with live current going to the part. The contact stated that he smelled a burnt electrical odor and the charger was now inoperable. The contact had taken the vehicle to a local dealer however, there were no trained technicians available to fix the vehicle. The manufacturer had not been informed of the failure. The failure mileage was approximately 43,000.

Mileage: 43,000

I WAS DRIVING DOWN THE ROAD AND THE CAR HALTED ALL OF A SUDDEN. AN ERROR APPEARED ON THE DASHBOARD THAT SAID ELECTRIC FAILURE. STOP. LUCKILY NO CARS WERE BEHIND ME OR IT WOULD HAVE BEEN AN ACCIDENT. THE CAR WOULD NOT START BACK UP FOR 30-40 MINUTES.

Mileage: 79,000

I WAS DRIVING DOWN THE ROAD AND THE CAR HALTED ALL OF A SUDDEN. AN ERROR APPEARED ON THE DASHBOARD THAT SAID ELECTRIC FAILURE. STOP. LUCKILY NO CARS WERE BEHIND ME OR IT WOULD HAVE BEEN AN ACCIDENT. THE CAR WOULD NOT START BACK UP FOR 30-40 MINUTES.

Mileage: 79,000

I WAS DRIVING DOWN THE ROAD AND THE CAR HALTED ALL OF A SUDDEN. AN ERROR APPEARED ON THE DASHBOARD THAT SAID ELECTRIC FAILURE. STOP. LUCKILY NO CARS WERE BEHIND ME OR IT WOULD HAVE BEEN AN ACCIDENT. THE CAR WOULD NOT START BACK UP FOR 30-40 MINUTES.

Mileage: 79,000

THE DROP DOWN V-CLAMP ON THE EXHAUST SYSTEM AT THE ENGINE CAME LOSE. THE SCREW THAT IS TO SECURE THIS CLAMP DOES NOT FUNCTION PROPERLY AND WILL NOT STAY IN PLACE TO KEEP THE CLAMP TIGHT ALLOWING THE EXHAUST TO COME INTO THE CABIN OF THE AUTOMOBILE. I DROVE AROUND WITH THE WINDOWS DOWN FOR TWO (2) WEEKS PRIOR TO MY HUSBAND FINDING THE ISSUE. HE HAS FINALLY REPLACED THE SCREW WITH ANOTHER SCREW AND A LOCK NUT IN ORDER TO KEEP IT CLOSED. FIRST THIS WAS A UNUSUAL NOISE, THEN A SMELL OF EXHAUST AND THEN, MY EYES WERE BURNING AND RUNNING WATER. AND YOU COULD NOT BREATH. I CHECKED ONLINE AND THIS APPEARS TO BE A VERY COMMON PROBLEM WITH THIS CAR. I AM SHOCKED THERE IS NOT A RECALL. I WISH I COULD GIVE THIS CAR BACK AS I FEEL I COULD HAVE DIED IN THAT CAR.

Mileage: 500

THE DROP DOWN V-CLAMP ON THE EXHAUST SYSTEM AT THE ENGINE CAME LOSE. THE SCREW THAT IS TO SECURE THIS CLAMP DOES NOT FUNCTION PROPERLY AND WILL NOT STAY IN PLACE TO KEEP THE CLAMP TIGHT ALLOWING THE EXHAUST TO COME INTO THE CABIN OF THE AUTOMOBILE. I DROVE AROUND WITH THE WINDOWS DOWN FOR TWO (2) WEEKS PRIOR TO MY HUSBAND FINDING THE ISSUE. HE HAS FINALLY REPLACED THE SCREW WITH ANOTHER SCREW AND A LOCK NUT IN ORDER TO KEEP IT CLOSED. FIRST THIS WAS A UNUSUAL NOISE, THEN A SMELL OF EXHAUST AND THEN, MY EYES WERE BURNING AND RUNNING WATER. AND YOU COULD NOT BREATH. I CHECKED ONLINE AND THIS APPEARS TO BE A VERY COMMON PROBLEM WITH THIS CAR. I AM SHOCKED THERE IS NOT A RECALL. I WISH I COULD GIVE THIS CAR BACK AS I FEEL I COULD HAVE DIED IN THAT CAR.

Mileage: 500

METAL TRIM AROUND CENTER CONSOLE AND STEERING WHEEL HAS SHARP EDGES AND CAN CUT HANDS WITHOUT WARNING. MY TRIM WAS NOT BENT UNTIL AFTER IT WAS CAUGHT ON MY HAND AND SLICED MY FINGER IN TWO PLACES.

Mileage: 28,630

WHILE CHARGING THE CAR, AN ELECTRIC COMPONENT FAILED AND THE CARD GOT DISABLED AND WOULD NOT START ANYMORE. IT ALSO STOPPED CHARGING. THE CAR WAS THEN TOWED AWAY FROM CHARGING STATION TO THE NEAREST DEALERSHIP.

Mileage: 9,700

WHILE CHARGING THE CAR, AN ELECTRIC COMPONENT FAILED AND THE CARD GOT DISABLED AND WOULD NOT START ANYMORE. IT ALSO STOPPED CHARGING. THE CAR WAS THEN TOWED AWAY FROM CHARGING STATION TO THE NEAREST DEALERSHIP.

Mileage: 9,700

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN E-GOLF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V329000 (UNKNOWN OR OTHER). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION (8201 EAST SPRAGUE AVE, SPOKANE, WA 99212, 866-483-4544) AND WAS REFERRED TO THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD NOT REPURCHASE THE VEHICLE. NO ADDITIONAL ASSISTANCE WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WE WERE LIED TO BY THE DEALER ABOUT THE CARS HISTORY. WITH THIS CURRENT RECALL ON THE CAR, THE MAJOR REPAIR WE JUST HAD, THE FACT THAT VW DOESN'T HAVE TECHS IN THE AREA LIMITING OUR REPAIR ABILITY, AND THE FACT THAT ANY REPAIRS REQUIRE VW TO SEND IN TECHS TO THE AREA, PROLONGING THE TIME WITHOUT THE CAR, I ASKED VW TO DO A BUY BACK AS THERE IS NO FIX FOR THE RECALL. VW REFUSED TO BUY THE CAR BACK.

WITHOUT WARNING THE CAR DIED IN THE MIDDLE OF THE FREEWAY WHILE I WAS DRIVING. THE ENGINE WOULD NOT RESTART AND THE CAR HAD TO BE TOWED.

Mileage: 600

WITHOUT WARNING THE CAR DIED IN THE MIDDLE OF THE FREEWAY WHILE I WAS DRIVING. THE ENGINE WOULD NOT RESTART AND THE CAR HAD TO BE TOWED.

Mileage: 600

ENGINE TURNS OFF AND CAR BRAKES TO AN ABRUPT STOP WHILE DRIVING IF "START ENGINE START" BUTTON IS PRESSED BY USER ERROR INSTEAD OF THE ADJACENT "MODE" BUTTON USED TO SELECT EITHER "NORMAL", "ECO", OR "ECO+" ENERGY LEVELS. 1. WHILE DRIVING AT LOW SPEED BOTH TIMES I HAVE TURNED OFF THE CAR WHILE IN MOTION ONCE PRIOR TO MAKING A LEFT TURN AND THEN THE SECOND TIME IN THE MIDDLE OF AN INTERSECTION WHICH WERE BOTH DANGEROUS SITUATIONS BUT THERE WAS NO ACCIDENT. 2. THE CAR ALWAYS STARTS IN NORMAL MODE SO IF ONE IS LOW ON RANGE AS I WAS BOTH TIMES, WHENEVER THE CAR IS RESTARTED ONE MUST MANUALLY SWITCH BACK TO ECO OR ECO+. IF YOU HAVE ALREADY JUST STARTED DRIVING YOU MIGHT REALIZE THE NEED TO CHANGE MODES TO ECO FROM NORMAL FOR EXAMPLE WHILE IN MOTION. FOR SAFETY, I KEEP MY EYES ON THE ROAD SO REACHED DOWN TO WHERE I THOUGHT THE MODE BUTTON WAS AND INSTEAD PRESSED START ENGINE STOP BUTTON WHICH DRAMATICALLY TURNS OFF THE CAR. IT DOES NOT COAST, BUT COMES TO AN IMMEDIATE STOP. 3. THE

Mileage: 200

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN E-GOLF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V138000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). THE DEALER STATED THAT THEY COULD NOT PERFORM THE RECALL ON ELECTRIC VEHICLES. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT THAT THEY WOULD HAVE TO DRIVE THE VEHICLE TO ANOTHER STATE TO GET THE RECALL PERFORMED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.