Total Complaints
49 filings
VOLKSWAGEN CC · model year
49 NHTSA complaints, and 4 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2015VOLKSWAGENCC carries 49 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with Not Rated/5 front crash, Not Rated/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2015 CC is fuel/propulsion system with 10 filings, followed by air bags (7) and electrical system (5). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 4 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 37 investigation files overlapping the 2015 CC, and 2 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
49 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| FUEL/PROPULSION SYSTEM | 10 |
| AIR BAGS | 7 |
| ELECTRICAL SYSTEM | 5 |
| ENGINE | 4 |
| SUSPENSION | 2 |
| ELECTRONIC STABILITY CONTROL (ESC) | 2 |
| UNKNOWN OR OTHER | 2 |
| EXTERIOR LIGHTING | 2 |
| FUEL SYSTEM, GASOLINE | 2 |
| STEERING | 2 |
| WHEELS | 1 |
| VISIBILITY:SUN/MOON ROOF ASSEMBLY | 1 |
| VISIBILITY/WIPER | 1 |
| POWER TRAIN | 1 |
| BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | 1 |
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2016 Tiguan and CC vehicles. The air bag Electronic Control Unit (ECU) may have a defective power supply capacitor that can result in air bag deactivation or inadvertent deployment of the air bags.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
UNKNOWN OR OTHER
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period ma
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
2015 Volkswagen cc I was told that the ABS module has gone bad. Some of theses vehicles are on recall, mine is not. I was also told by the dealer that there is a national backorder on this part. Iâm not sure what I can do at this point.
The contact owns a 2015 Volkswagen CC. The contact stated while stopped at a traffic signal, the signal changed to green and the contact depressed the accelerator pedal; however, the vehicle stalled. The contact attempted to restart the vehicle, but the vehicle failed to start. The contact stated that numerous warning lights were illuminated on the instrument panel while attempting to start the vehicle. The contact had the vehicle towed to an independent mechanic who diagnosed the vehicle and determined that the fuel pump had failed and needed to be replaced. The vehicle was not repaired. The mechanic informed the contact of NHTSA Campaign Number: 17V509000 (Fuel System, Gasoline). The manufacturer was not informed of the failure. The failure mileage was approximately 105,000.
Mileage: 105,000
Started having problems with the fuel tank at around 65,000 I had an extended warranty on the vehicle and around 80,000 they replaced the entire fuel tank⦠recently, I started smelling gas very strongly inside my vehicle and took it to a honest mechanic who was able to find the fuel pump which is located behind the backseats he told me the pump is sweating and thereâs a puddle of gas in it and thatâs why I have the strong smear smell of gas in my vehicle. He says that itâs not even safe for me to drive the vehicle at this time and at this time, Iâm trying to buy another car because I have to keep the windows down, so I donât pass out from the smell of gas ⦠I called Appleton Volkswagen of Sanford as they switched out the whole fuel tank at 80,000. The vehicle has about 190,000 now ⦠there was just a recall put out for the fuel pump for certain Volkswagen year 2015 and above, but the CC is not on this.? I I feel like it should be in the recall because my car is very unsa
Started having problems with the fuel tank at around 65,000 I had an extended warranty on the vehicle and around 80,000 they replaced the entire fuel tank⦠recently, I started smelling gas very strongly inside my vehicle and took it to a honest mechanic who was able to find the fuel pump which is located behind the backseats he told me the pump is sweating and thereâs a puddle of gas in it and thatâs why I have the strong smear smell of gas in my vehicle. He says that itâs not even safe for me to drive the vehicle at this time and at this time, Iâm trying to buy another car because I have to keep the windows down, so I donât pass out from the smell of gas ⦠I called Appleton Volkswagen of Sanford as they switched out the whole fuel tank at 80,000. The vehicle has about 190,000 now ⦠there was just a recall put out for the fuel pump for certain Volkswagen year 2015 and above, but the CC is not on this.? I I feel like it should be in the recall because my car is very unsa
The contact owns a 2015 Volkswagen CC. The contact stated that while operating the vehicle, the back over prevention camera failed to display an image. Additionally, the brake lights and turn signals failed to operate as needed, and the electronic trunk latch was inoperable. Upon inspection, the contact discovered that the trunk wiring harness was damaged from wire fatigue, caused by the opening, and closing of the trunk lid. The contact replaced the wiring harness. The electronic trunk latch mechanism was not replaced. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 60,000.
Mileage: 60,000
The contact owns a 2015 Volkswagen CC. The contact stated that while operating the vehicle, the back over prevention camera failed to display an image. Additionally, the brake lights and turn signals failed to operate as needed, and the electronic trunk latch was inoperable. Upon inspection, the contact discovered that the trunk wiring harness was damaged from wire fatigue, caused by the opening, and closing of the trunk lid. The contact replaced the wiring harness. The electronic trunk latch mechanism was not replaced. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 60,000.
Mileage: 60,000
The contact owns a 2015 Volkswagen CC. The contact stated that while operating the vehicle, the back over prevention camera failed to display an image. Additionally, the brake lights and turn signals failed to operate as needed, and the electronic trunk latch was inoperable. Upon inspection, the contact discovered that the trunk wiring harness was damaged from wire fatigue, caused by the opening, and closing of the trunk lid. The contact replaced the wiring harness. The electronic trunk latch mechanism was not replaced. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 60,000.
Mileage: 60,000
Clock Spring Failure. Should have been included in recall (2015 CC), but told my specific vehicle isn't by VW. Caused airbags to not work and multiple other fault codes.
My Cruise Control unit will not engage. And I have (6) six warning lamps showing every time I operate the car. With these lamps showing on the info system screen, the cruise control Will not engage! I asked the dealership about it. And was told that the wheel bearing unit has moved away from where it is bolted on. And now it is touching the Air Bag control module. That's why I've got six lamps showing up on the center info screen, every time I operate the car. And on another incident. I was traveling on the interstate and their was some water that had collected in a dip between hills. And when I traveled through it, the force of the water flowing into the engine department, knocked the cruise control OFF. Disengaged it. I'm am available for inspection of said vehicle. Oh yes, this happened once before, but all of a sudden all the warnings lamps turned off. But I'm not so lucky now. It doesn't seem to affect the Air Bags any, But I could be Wrong! The dealer explained what has happe
My Cruise Control unit will not engage. And I have (6) six warning lamps showing every time I operate the car. With these lamps showing on the info system screen, the cruise control Will not engage! I asked the dealership about it. And was told that the wheel bearing unit has moved away from where it is bolted on. And now it is touching the Air Bag control module. That's why I've got six lamps showing up on the center info screen, every time I operate the car. And on another incident. I was traveling on the interstate and their was some water that had collected in a dip between hills. And when I traveled through it, the force of the water flowing into the engine department, knocked the cruise control OFF. Disengaged it. I'm am available for inspection of said vehicle. Oh yes, this happened once before, but all of a sudden all the warnings lamps turned off. But I'm not so lucky now. It doesn't seem to affect the Air Bags any, But I could be Wrong! The dealer explained what has happe
The clock spring on this vehicle is defective. Airbag light is on, all steering wheel buttons/controls no longer work and the horn no longer works. Online research shows this to be a known issue for this model year and beyond. Additionally, there was a recall for this exact problem for the previous model year. Further research found the following NHTSA document https://static.nhtsa.gov/odi/tsbs/2018/MC-10149942-9999.pdf as a limited warranty extension that includes this model year. However, dealer service and Volkswagen customer service have no knowledge of this limited warranty update and or that this vehicle VIN is not included. This has now made this vehicle UNSAFE to drive without working air bags.
Rearview Video Systems does not work. More commonly known as backup cameras, this technology helps the driver see behind the vehicle to avoid backing over people when moving in reverse. from long running forums it seem to be a long running problem. Customer take there cars in only to find the dealers can't fix them.
Interior head liner cloth fell down and separated from the roof causing visibility problems. first car I ever had that did this.
DEALER STATES FORWARD CLUTCH AND DUAL MASS FLYWHEEL NEEDS REPLACEMENT BASED ON DIAGNOSIS AND MECHANIC EXPERIENCE AS THEY CANNOT "CHECK" THESE PARTS. THEY ALSO STATE I NEED TO REPLACE INJECTORS AND HAVE A "MANUAL DECARBON" PROCEDURE DUE TO THE DIRECT INJECTION SYSTEM CREATING CARBON DEPOSITS. THESE ARE APPARENTLY WELL KNOWN ISSUE WITH THIS AND SIMILAR VW MODELS. THE CAR HAS <100,000 MILES AND IS 5 YEARS OLD. THESE ARE NOT MAINTENANCE ITEMS PER SE AND FALL UNDER THE CATEGORY OF DEFECTIVE COMPONENTS/SYSTEMS. VW HAS EXTENDED THE WARRANTY ON THESE TRANSMISSIONS FOR PREVIOUS MODEL YEARS FOR MANY MODELS BUT NOT ON THIS ONE YET. INTERNET SEARCHES REVEAL MANY COMPLAINTS OF THE SAME PROBLEMS. THE COST FOR REPAIRS IS $5,600.
Mileage: 95,000
DEALER STATES FORWARD CLUTCH AND DUAL MASS FLYWHEEL NEEDS REPLACEMENT BASED ON DIAGNOSIS AND MECHANIC EXPERIENCE AS THEY CANNOT "CHECK" THESE PARTS. THEY ALSO STATE I NEED TO REPLACE INJECTORS AND HAVE A "MANUAL DECARBON" PROCEDURE DUE TO THE DIRECT INJECTION SYSTEM CREATING CARBON DEPOSITS. THESE ARE APPARENTLY WELL KNOWN ISSUE WITH THIS AND SIMILAR VW MODELS. THE CAR HAS <100,000 MILES AND IS 5 YEARS OLD. THESE ARE NOT MAINTENANCE ITEMS PER SE AND FALL UNDER THE CATEGORY OF DEFECTIVE COMPONENTS/SYSTEMS. VW HAS EXTENDED THE WARRANTY ON THESE TRANSMISSIONS FOR PREVIOUS MODEL YEARS FOR MANY MODELS BUT NOT ON THIS ONE YET. INTERNET SEARCHES REVEAL MANY COMPLAINTS OF THE SAME PROBLEMS. THE COST FOR REPAIRS IS $5,600.
Mileage: 95,000
AS I WAS MAKING A U-TURN I COULD HEAR A NOICE FROM MY STEELING WHEEL AND IMMEDIATELY THE AIRBAG LIGHT CAME ON AND READ "ERROR: AIRBAG". I COULDN'T HELP BUT PANIC THINKING OF ALL THE POSSIBILITIES THAT CAN HAPPEN. I NOTICED THE BUTTONS ON THE STEERING WHEEL WEREN'T WORKING AND LATER REALIZING MY HORN DIDNT WORK EITHER. I CALLED THE NEAREST DEALERSHIP AND THEY AUTOMATICALLY WANTED TO CHARGE ME FOR A DIAGNOSIS. THEY INSISTED THAT THEY HAD ALREADY WORKED ON AN AIRBAG RECALL (69Y5) MY CAR HAD AND THAT THE DIAGNOSIS FOUND "NUMEROUS CODES." ONE OF THEM WAS CODE VAG00588 -DRIVER AIRBAG IGNITER UPPER LIMIT EXCEEDED TELLING ME THEY NEED TO INSTALL A NEW STEELING WHEEL CLOCK SPRING. DEBRIS LIKE FIBERS AND HAIRS INTERFERED WITH THE WIRES CAUSING THE WIRES TO BREAK INTERNALLY AND RESULTING IN A LOSS OF ELECTRICAL CONNECTION TO THE DRIVERS FRONTAL AIRBAG. MEANING IT WILL PREVENT THE AIRBAG FROM DEPLOYING IN THE EVENT OF A CRASH. THEY QUOTED ME A PRICE OF $971.77 FOR REPAIRS PLUS THE $16
Mileage: 98,800
AS I WAS MAKING A U-TURN I COULD HEAR A NOICE FROM MY STEELING WHEEL AND IMMEDIATELY THE AIRBAG LIGHT CAME ON AND READ "ERROR: AIRBAG". I COULDN'T HELP BUT PANIC THINKING OF ALL THE POSSIBILITIES THAT CAN HAPPEN. I NOTICED THE BUTTONS ON THE STEERING WHEEL WEREN'T WORKING AND LATER REALIZING MY HORN DIDNT WORK EITHER. I CALLED THE NEAREST DEALERSHIP AND THEY AUTOMATICALLY WANTED TO CHARGE ME FOR A DIAGNOSIS. THEY INSISTED THAT THEY HAD ALREADY WORKED ON AN AIRBAG RECALL (69Y5) MY CAR HAD AND THAT THE DIAGNOSIS FOUND "NUMEROUS CODES." ONE OF THEM WAS CODE VAG00588 -DRIVER AIRBAG IGNITER UPPER LIMIT EXCEEDED TELLING ME THEY NEED TO INSTALL A NEW STEELING WHEEL CLOCK SPRING. DEBRIS LIKE FIBERS AND HAIRS INTERFERED WITH THE WIRES CAUSING THE WIRES TO BREAK INTERNALLY AND RESULTING IN A LOSS OF ELECTRICAL CONNECTION TO THE DRIVERS FRONTAL AIRBAG. MEANING IT WILL PREVENT THE AIRBAG FROM DEPLOYING IN THE EVENT OF A CRASH. THEY QUOTED ME A PRICE OF $971.77 FOR REPAIRS PLUS THE $16
Mileage: 98,800
AS I WAS MAKING A U-TURN I COULD HEAR A NOICE FROM MY STEELING WHEEL AND IMMEDIATELY THE AIRBAG LIGHT CAME ON AND READ "ERROR: AIRBAG". I COULDN'T HELP BUT PANIC THINKING OF ALL THE POSSIBILITIES THAT CAN HAPPEN. I NOTICED THE BUTTONS ON THE STEERING WHEEL WEREN'T WORKING AND LATER REALIZING MY HORN DIDNT WORK EITHER. I CALLED THE NEAREST DEALERSHIP AND THEY AUTOMATICALLY WANTED TO CHARGE ME FOR A DIAGNOSIS. THEY INSISTED THAT THEY HAD ALREADY WORKED ON AN AIRBAG RECALL (69Y5) MY CAR HAD AND THAT THE DIAGNOSIS FOUND "NUMEROUS CODES." ONE OF THEM WAS CODE VAG00588 -DRIVER AIRBAG IGNITER UPPER LIMIT EXCEEDED TELLING ME THEY NEED TO INSTALL A NEW STEELING WHEEL CLOCK SPRING. DEBRIS LIKE FIBERS AND HAIRS INTERFERED WITH THE WIRES CAUSING THE WIRES TO BREAK INTERNALLY AND RESULTING IN A LOSS OF ELECTRICAL CONNECTION TO THE DRIVERS FRONTAL AIRBAG. MEANING IT WILL PREVENT THE AIRBAG FROM DEPLOYING IN THE EVENT OF A CRASH. THEY QUOTED ME A PRICE OF $971.77 FOR REPAIRS PLUS THE $16
Mileage: 98,800
I STARTED TO HEAR A WEIRD NOISE WHEN TURNING. A COUPLE OF DAYS LATER THE AIRBAG LIGHT CAME ON AND THE HORN AND BUTTONS ON THE STEERING WHEEL STOPPED WORKING. IT'S VERY DANGEROUS TO DRIVE WITHOUT A HORN AND IT'S SCARY TO KNOW THAT YOUR AIRBAG WON'T DEPLOY IN A CRASH. THIS HAPPENED AT 50,000 MILES.
I STARTED TO HEAR A WEIRD NOISE WHEN TURNING. A COUPLE OF DAYS LATER THE AIRBAG LIGHT CAME ON AND THE HORN AND BUTTONS ON THE STEERING WHEEL STOPPED WORKING. IT'S VERY DANGEROUS TO DRIVE WITHOUT A HORN AND IT'S SCARY TO KNOW THAT YOUR AIRBAG WON'T DEPLOY IN A CRASH. THIS HAPPENED AT 50,000 MILES.
Inadvertent Automatic Emergency Braking
Inadvertent Door Opening
Fuel Leak due to Suction Jet Pump Failure within Fuel Tank (Remedy Effectiveness of Recall 16V647)
Inadvertent Automatic Emergency Braking
LGES High Voltage Battery Failures
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.