Total Complaints
185 filings
VOLKSWAGEN CC · model year
185 NHTSA complaints, 10 crash reports, and 4 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2009VOLKSWAGENCC carries 185 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 10 crashes, 1 fire, 2 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2009 CC is air bags with 59 filings, followed by fuel/propulsion system (31) and engine (28). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 4 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 37 investigation files overlapping the 2009 CC, and 2 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
185 filings
Crashes Reported
10 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| AIR BAGS | 59 |
| FUEL/PROPULSION SYSTEM | 31 |
| ENGINE | 28 |
| ELECTRICAL SYSTEM | 13 |
| UNKNOWN OR OTHER | 8 |
| STEERING | 7 |
| POWER TRAIN | 7 |
| VEHICLE SPEED CONTROL | 5 |
| FUEL SYSTEM, GASOLINE | 4 |
| SEAT BELTS | 3 |
| FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP | 3 |
| ENGINE AND ENGINE COOLING | 2 |
| STRUCTURE:BODY | 2 |
| SUSPENSION | 2 |
| ELECTRONIC STABILITY CONTROL (ESC) | 2 |
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
VOLKSWAGEN IS RECALLING APPROXIMATELY 5,000 MY 2009 CC VEHICLES. SOME AFFECTED VEHICLES MAY HAVE AN INCORRECTLY ROUTED RIGHT FRONT PASSENGER SEAT BELT BUCKLE WIRING HARNESS, CREATING THE POTENTIAL FOR WIRES TO BECOME DAMAGED WHEN THE SEAT IS MOVED FULLY UP OR DOWN OR BACK AND FORTH. IF THIS WIRING
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT STATED THAT THE FUEL PUMP LEAKED AND SPLASHED FUEL AT ALL TIMES. THE CONTACT STATED THAT THE REAR PASSENGER SEAT WAS SOAKED WITH FUEL AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO DREYER & REINBOLD VOLKSWAGEN (800-315-2288, LOCATED AT 1301 SOUTH US 31, STE 3, GREENWOOD, IN 46143) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS CRACKED IN MULTIPLE PLACES AND NEEDED TO BE REPLACED. THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE WAS UNSAFE TO DRIVE AND COULD CATCH FIRE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 101,000. THE VIN WAS UNKNOWN.
Mileage: 101,000
VW IS AWARE THAT THERE ARE ISSUES WITH MANY OF THEIR CARS FOR VW/AUDI/PORSCHE WHERE THE TIMING CHAIN GIVES PREMATURELY AND NO RECALL HAS BEEN DONE ON THESE VEHICLES. THERE IS A CIVIL LAWSUIT THAT HAS BEEN SETTLED BUT THE PAYOUTS HAVE NOT BEEN DISSEMINATED SINCE IT WAS SETTLED IN 2018. THIS IS A MAJOR CONCERN DUE TO THERE BEING A VAST NUMBER OF MAKES AND MODELS WITH THIS MANUFACTURER YET THEY HAVE YET TO TAKE FULL RESPONSIBILITY FOR THE DEFECTS IN THEIR CALLS. I HAVE A 2009 VW CC THAT I HAVE YET TO RECEIVE ANY REIMBURSEMENT ON COSTS TO REPAIR THIS ISSUE. WHEN I WROTE INTO VW TO ADVISE THEM OF MY PROBLEM AND TO ONLY ASK THAT I BE REIMBURSED FOR THE COSTS OF REPAIR, THEY RESPONDED WITH "SORRY, YOUR WARRANTY HAS EXPIRED." MY CAR WAS IN MOTION MANY TIMES WHILE I WAS ON LONG DISTANCE TRAVEL OR IN THE CITY AND IT STALLED ON ME TWO TIMES WHILE IN MOTION. BOTH TIMES I HAD TO HAVE MY CAR TOWED IN BEFORE I FOUND OUT THE EXACT ISSUE WITH IT. THE LAST TIME I WAS GOING OVER A BRIDGE AND MY CAR WOULD
Mileage: 79,349
VW IS AWARE THAT THERE ARE ISSUES WITH MANY OF THEIR CARS FOR VW/AUDI/PORSCHE WHERE THE TIMING CHAIN GIVES PREMATURELY AND NO RECALL HAS BEEN DONE ON THESE VEHICLES. THERE IS A CIVIL LAWSUIT THAT HAS BEEN SETTLED BUT THE PAYOUTS HAVE NOT BEEN DISSEMINATED SINCE IT WAS SETTLED IN 2018. THIS IS A MAJOR CONCERN DUE TO THERE BEING A VAST NUMBER OF MAKES AND MODELS WITH THIS MANUFACTURER YET THEY HAVE YET TO TAKE FULL RESPONSIBILITY FOR THE DEFECTS IN THEIR CALLS. I HAVE A 2009 VW CC THAT I HAVE YET TO RECEIVE ANY REIMBURSEMENT ON COSTS TO REPAIR THIS ISSUE. WHEN I WROTE INTO VW TO ADVISE THEM OF MY PROBLEM AND TO ONLY ASK THAT I BE REIMBURSED FOR THE COSTS OF REPAIR, THEY RESPONDED WITH "SORRY, YOUR WARRANTY HAS EXPIRED." MY CAR WAS IN MOTION MANY TIMES WHILE I WAS ON LONG DISTANCE TRAVEL OR IN THE CITY AND IT STALLED ON ME TWO TIMES WHILE IN MOTION. BOTH TIMES I HAD TO HAVE MY CAR TOWED IN BEFORE I FOUND OUT THE EXACT ISSUE WITH IT. THE LAST TIME I WAS GOING OVER A BRIDGE AND MY CAR WOULD
Mileage: 79,349
VEHICLE LOSS OF POWER WHILE IN MOTION, ENGINE STALL AND DRAINED BATTERY.
Mileage: 119,000
VEHICLE LOSS OF POWER WHILE IN MOTION, ENGINE STALL AND DRAINED BATTERY.
Mileage: 119,000
INTERIOR HEAD LINER CLOTH HAS COME COMPLETELY LOOSE AND OBSCURING LINE OF SIGHT THRU REAR WINDOW. THE CAR IS GARAGE KEPT IT IS 10 YEARS OLD WITH LESS THAN 73K MILES ORIGINAL PURCHASER OWNER. WIFE PULLED IT FROM GARAGE AND AS SHE WAS BACKING THE HEADLINER CLOTH LET GO FROM ROOF MOLDING. I BELIEVE WE ARE NOT THE ONLY ONES EXPERIENCING THIS THE DEALERSHIP SAID THE PARTS HAVE TO BE BACKORDERED DUE TO DEMAND AND HAD STATED THERE WAS ANOTHER CUSTOMER BESIDE OURSELVES WITH THE SAME ISSUE. THIS IS VERY EXPENSIVE TO REPLACE TOTAL COST IS LOOKING TO BE 2K. THE ENTIRE ASSEMBLY IS SO LARGE THAT THE REAR WINDOW HAS TO BE REMOVED TO INSTALL. I BELIEVE SUBSTANDARD ADHESIVES AND OTHER MATERIALS WERE USED IN THE MANUFACTURER OF THIS ITEMS.
Mileage: 72,000
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. ON SEVERAL OCCASIONS, AFTER THE VEHICLE WAS PARKED OVERNIGHT, THE BATTERY BECAME DRAINED AND THE VEHICLE FAILED TO START. THE BATTERY WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. AN INDEPENDENT MECHANIC WAS CONSULTED, BUT WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. AN UNKNOWN DEALER AND THE MANUFACTURER WERE NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. ON SEVERAL OCCASIONS, AFTER THE VEHICLE WAS PARKED OVERNIGHT, THE BATTERY BECAME DRAINED AND THE VEHICLE FAILED TO START. THE BATTERY WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. AN INDEPENDENT MECHANIC WAS CONSULTED, BUT WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. AN UNKNOWN DEALER AND THE MANUFACTURER WERE NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
2009 VOLKSWAGEN CC SPORT TURBO. CONSUMER WRITES IN REGARDS TO REIMBURSEMENT FOR REPLACEMENT OF DEFECTIVE FUEL PUMP CONTROL MODULE. *LD *TR
TAKATA RECALL - I HAVE RECEIVED URGENT RECALLS SINCE APRIL 2016...I HAVE BEEN DRIVING WITH A KNOWN DANGEROUS/DEADLY ISSUE FOR 34 MONTHS...I HAVE ATTEMPTED TO HAVE THE SERVICE COMPLETED, HAVE BEEN ON A WAITING LIST AT SEVERAL DEALERSHIPS, WAS PUT ON ANOTHER ONE TODAY AFTER MAKING ANOTHER CALL. HOW DOES TAKATA GET AWAY WITH THIS??? I WAS TOLD TO WAIT ON FUEL PUMP RECALL UNTIL AIRBAG WORK.
TAKATA RECALL - I HAVE RECEIVED URGENT RECALLS SINCE APRIL 2016...I HAVE BEEN DRIVING WITH A KNOWN DANGEROUS/DEADLY ISSUE FOR 34 MONTHS...I HAVE ATTEMPTED TO HAVE THE SERVICE COMPLETED, HAVE BEEN ON A WAITING LIST AT SEVERAL DEALERSHIPS, WAS PUT ON ANOTHER ONE TODAY AFTER MAKING ANOTHER CALL. HOW DOES TAKATA GET AWAY WITH THIS??? I WAS TOLD TO WAIT ON FUEL PUMP RECALL UNTIL AIRBAG WORK.
THE EPC LIGHT CAME ON WHILE DRIVING. THE CAR SUDDENLY LOST POWER, I KEPT HAVING TO TAKE MY FOOT OFF THE GAS, AND THEN REAPPLY, IT EVENTUALLY GOT UP TO A DECENT SPEED ON THE INTERSTATE, THEN SUDDENLY LOST ALL POWER REGARDLESS OF WHAT I DID. WAS ALMOST HIT BY AN 18 WHEELER. THIS IS THE MOST DANGEROUS AND RIDICULOUS THING TO BUILD A CAR THAT TELLS IT TO SHUT OFF WHEN IT FIRST SENSES A PROBLEM. YOU GUYS ALMOST COST ME MY LIFE!!! THIS IS THE FIRST VW I'VE EVER OWNED AND WAS TOLD I WOULD LOVE IT. WELL, I'VE HAD IT FOR 2 DAY'S AND I CAN TELL YOU IT WON'T STAY AROUND LONG IF THIS CONTINUES TO BE A PROBLEM. ONCE I MANAGED TO GET PULLED OVER I SHUT THE CAR OFF WAITED A MIN OR SO AND RESTARTED IT. THE LIGHT WENT OFF AND THE CAR DROVE LIKE NOTHING EVER HAPPENED. I HAVE TWO SMALL BOYS AND THIS IS A BIG CONCERN FOR ME. I'VE READ POST AFTER POST ABOUT THIS BEING AN ISSUE, THERE HAS TO BE SOMETHING VW CAN FIGURE OUT AS TO WHAT IS THE MAIN CAUSE, AND SURELY THERE SHOULD BE A BYPASS TO KEEP THE C
Mileage: 119,000
THE EPC LIGHT CAME ON WHILE DRIVING. THE CAR SUDDENLY LOST POWER, I KEPT HAVING TO TAKE MY FOOT OFF THE GAS, AND THEN REAPPLY, IT EVENTUALLY GOT UP TO A DECENT SPEED ON THE INTERSTATE, THEN SUDDENLY LOST ALL POWER REGARDLESS OF WHAT I DID. WAS ALMOST HIT BY AN 18 WHEELER. THIS IS THE MOST DANGEROUS AND RIDICULOUS THING TO BUILD A CAR THAT TELLS IT TO SHUT OFF WHEN IT FIRST SENSES A PROBLEM. YOU GUYS ALMOST COST ME MY LIFE!!! THIS IS THE FIRST VW I'VE EVER OWNED AND WAS TOLD I WOULD LOVE IT. WELL, I'VE HAD IT FOR 2 DAY'S AND I CAN TELL YOU IT WON'T STAY AROUND LONG IF THIS CONTINUES TO BE A PROBLEM. ONCE I MANAGED TO GET PULLED OVER I SHUT THE CAR OFF WAITED A MIN OR SO AND RESTARTED IT. THE LIGHT WENT OFF AND THE CAR DROVE LIKE NOTHING EVER HAPPENED. I HAVE TWO SMALL BOYS AND THIS IS A BIG CONCERN FOR ME. I'VE READ POST AFTER POST ABOUT THIS BEING AN ISSUE, THERE HAS TO BE SOMETHING VW CAN FIGURE OUT AS TO WHAT IS THE MAIN CAUSE, AND SURELY THERE SHOULD BE A BYPASS TO KEEP THE C
Mileage: 119,000
THE EPC LIGHT CAME ON WHILE DRIVING. THE CAR SUDDENLY LOST POWER, I KEPT HAVING TO TAKE MY FOOT OFF THE GAS, AND THEN REAPPLY, IT EVENTUALLY GOT UP TO A DECENT SPEED ON THE INTERSTATE, THEN SUDDENLY LOST ALL POWER REGARDLESS OF WHAT I DID. WAS ALMOST HIT BY AN 18 WHEELER. THIS IS THE MOST DANGEROUS AND RIDICULOUS THING TO BUILD A CAR THAT TELLS IT TO SHUT OFF WHEN IT FIRST SENSES A PROBLEM. YOU GUYS ALMOST COST ME MY LIFE!!! THIS IS THE FIRST VW I'VE EVER OWNED AND WAS TOLD I WOULD LOVE IT. WELL, I'VE HAD IT FOR 2 DAY'S AND I CAN TELL YOU IT WON'T STAY AROUND LONG IF THIS CONTINUES TO BE A PROBLEM. ONCE I MANAGED TO GET PULLED OVER I SHUT THE CAR OFF WAITED A MIN OR SO AND RESTARTED IT. THE LIGHT WENT OFF AND THE CAR DROVE LIKE NOTHING EVER HAPPENED. I HAVE TWO SMALL BOYS AND THIS IS A BIG CONCERN FOR ME. I'VE READ POST AFTER POST ABOUT THIS BEING AN ISSUE, THERE HAS TO BE SOMETHING VW CAN FIGURE OUT AS TO WHAT IS THE MAIN CAUSE, AND SURELY THERE SHOULD BE A BYPASS TO KEEP THE C
Mileage: 119,000
RECEIVED A RECALL, I TAKE THE CAR TO LEESBURG VOLKSWAGEN, FOR FUEL PUMP MODULE REPLACEMENT 10/26/2018, YESTERDAY 11/2/2018 DRIVING IN HIGHWAY WITH MY WIFE CAR SUDDENLY SHUTOFF IN THE MIDDLE OF HIGHWAY, I HAD TO TOW MY CAR HOME, FROM THEN CAR NOT START ANY MORE, RECALL DESTROY MY CAR, CAR THAT WAS RUNNING PERFECTLY, "NOW WHO WILL PAY FOR ALL THIS? "ME"?
Mileage: 65,636
RECEIVED A RECALL, I TAKE THE CAR TO LEESBURG VOLKSWAGEN, FOR FUEL PUMP MODULE REPLACEMENT 10/26/2018, YESTERDAY 11/2/2018 DRIVING IN HIGHWAY WITH MY WIFE CAR SUDDENLY SHUTOFF IN THE MIDDLE OF HIGHWAY, I HAD TO TOW MY CAR HOME, FROM THEN CAR NOT START ANY MORE, RECALL DESTROY MY CAR, CAR THAT WAS RUNNING PERFECTLY, "NOW WHO WILL PAY FOR ALL THIS? "ME"?
Mileage: 65,636
TIMING CHAIN BROKE AT 115000 MILES. THIS IS BEFORE THE RECOMMENDED CHANGE OF 120,000. VOLKSWAGEN KNOWS OF THE ISSUE, AND DOES NOT OFFER ANY HELP
Mileage: 115,000
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND WAS TOWED TO NEFTIN VOLKSWAGEN (3550 AUTO MALL DR, WESTLAKE VILLAGE, CA 91362, (805) 497-9404) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 181095815. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 90,000.
Mileage: 90,000
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND WAS TOWED TO NEFTIN VOLKSWAGEN (3550 AUTO MALL DR, WESTLAKE VILLAGE, CA 91362, (805) 497-9404) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 181095815. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 90,000.
Mileage: 90,000
I CAN ONLY SAY THAT THE CAR HAS MANY PROBLEMS THAT I CAN LOSE MY LIFE AND I DO NOT HAVE ANSWERS FROM THE MANUFACTURER, I ONLY HAVE TO DEMAND THEM
Inadvertent Automatic Emergency Braking
Inadvertent Door Opening
Fuel Leak due to Suction Jet Pump Failure within Fuel Tank (Remedy Effectiveness of Recall 16V647)
Inadvertent Automatic Emergency Braking
LGES High Voltage Battery Failures
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.