Total Complaints
11 filings
TOYOTA 4RUNNER · model year
11 NHTSA complaints, 2 crash reports, and 1 active recall for this specific cohort.
NHTSA overall rating
4 / 5 ★
New Car Assessment Program
The 2024TOYOTA4RUNNER carries 11 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 2 crashes, 0 fires, 2 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 4/5 rating, with 4/5 front crash, 5/5 side crash, and 3/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2024 4RUNNER is electrical system with 2 filings, followed by structure (2) and service brakes (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle, the full NHTSA campaign numbers are listed below.
NHTSA currently has 1 investigation file overlapping the 2024 4RUNNER. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page, a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
11 filings
Crashes Reported
2 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 2 |
| STRUCTURE | 2 |
| SERVICE BRAKES | 2 |
| WHEELS | 1 |
| UNKNOWN OR OTHER | 1 |
| AIR BAGS | 1 |
| STRUCTURE:BODY | 1 |
| STRUCTURE:BODY:ROOF AND PILLARS | 1 |
EQUIPMENT:OTHER:LABELS
Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia
See attached document for complaint.
See attached document for complaint.
Last October we purchased a new 4 Runner (vin [XXX] ) and to date we have a little over 200 miles on it. The primary issue surrounding the lack of usage is that the running boards âplatform" does not extend far enough out from the body. My wife has an extremely hard time both entering and exiting the vehicle, as the surface area is too narrow at 2 3/4". Even placing your foot parallel with the board is a challenge. On exiting there is a safety hazard as one's heel slips off of the rounded edge. The boards are six inches wide with three inches under the rocker panels. Not certain why this was designed this way as there is zero adjustment on the brackets. This is a potential slip and fall issue. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On [XXX] I was driving on [XXX] and was approaching my exit ramp and applied my brakes to slow down for the exit. My car began shaking and the brakes were vibrating very badly and not slowing down. I was either going to slam into the truck in front of me, or swerve and hit the highway retaining wall, which I ended up avoiding the truck and hitting the wall at 24 mph and my airbag didn't deploy. The vehicle was towed to a collision center and I submitted a case against Toyota that is still under review. No warning lamps, lights or sensors went off and the road was dry and no hazards on the road involved. Simply put, I applied my brakes and they failed which put me in severe risk of a big car crash and if I hadn't swerved and hit the wall it would of caused a larger accident. Toyota Case # [XXX] Toyota Customer Service Phone Number: 1-800-331-4331 Date of Incident: [XXX] Date of Toyota Inspection: 4/10/2025 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5
On [XXX] I was driving on [XXX] and was approaching my exit ramp and applied my brakes to slow down for the exit. My car began shaking and the brakes were vibrating very badly and not slowing down. I was either going to slam into the truck in front of me, or swerve and hit the highway retaining wall, which I ended up avoiding the truck and hitting the wall at 24 mph and my airbag didn't deploy. The vehicle was towed to a collision center and I submitted a case against Toyota that is still under review. No warning lamps, lights or sensors went off and the road was dry and no hazards on the road involved. Simply put, I applied my brakes and they failed which put me in severe risk of a big car crash and if I hadn't swerved and hit the wall it would of caused a larger accident. Toyota Case # [XXX] Toyota Customer Service Phone Number: 1-800-331-4331 Date of Incident: [XXX] Date of Toyota Inspection: 4/10/2025 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5
The 6gen 2025 4Runner brakes squeal VERY badly, to the point where it has changed my driving habits. I am concerned there is something wrong. There needs to be a TSB or a recall, it's really bad. Apparently a lot of people are also reporting that the brakes squeak really badly especially in reverse. I have found that if I slam on the brakes, the noise does not occur as much. In other words, if I drive and brake normally, the brakes scream. If I slam on the brakes, not as much noise. So now I drive differently in order to avoid the obnoxiously loud noise. Thanks Toyota!!!!
Camera system, rear, from, 360 degree all are distorted and makes hard to see yellow and white painted lines, pedestrians, and other obstacles while parking. System is defective and do not work as it should.
Camera system, rear, from, 360 degree all are distorted and makes hard to see yellow and white painted lines, pedestrians, and other obstacles while parking. System is defective and do not work as it should.
The contact owns a 2024 Toyota 4Runner. The contact stated while driving at 25 MPH, the rear passenger-side seat belt strap detached. No warning light was illuminated. The vehicle was taken to a dealer where it was determined that the failure occurred due to an outside interference from the misuse of a child safety seat. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 2,038.
Mileage: 2,038
On [XXX] I was driving my '24 4Runner Limited with factory installed Yokohama Geolander G96 245 60 20 tires and had the driver side rear tire inner sidewall blow out. There was nothing in the road that could've hit the rear tire after missing the front tire. I called Yokohama IAW their warranty procedure. They said I'd have to take it to the dealership for inspection to see if it was defective. Called my dealership and got an appt, drove 50 miles to the dealer only to have the service rep spend MAYBE 20 seconds looking at the tire to say "it was hit by something" even though there is zero evidence of a puncture - Picture included. He didn't even dismount it to inspect the inner sidewall. He pointed at some marks on the wheel (NOT THE TIRE) saying something hit it there - ALL 5 wheels on the vehicle have the exact same CASTING MARKS - Pictures included. In fact, he spent more time questioning me about not having the dealer's "wheel/tire package" and then getting a quote to sell me a $42
When modifying the "Beep" volume which is tied to the audio beep when locking or unlocking the car, the car will then turn off the wireless ability read the key fob when using it to lock or unlock the car. The proximity feature will still function and you are still able to start the car. But you will lose functionality with all key fob buttons; lock, unlock, and panic will not be functional. This is listed in detail in the this 4Runner forums group. [XXX] This has been a known issue since 2022 and is still an issue. Toyota does not acknowledge this is a recall or an official issue. Every time an owner makes this change they are required to bring the vehicle to the dealership for them to re-enable the wireless key fob. This is an issue and must be resolved. I have access to modify my vehicles info on my own as my brother is a Toyota Tech and has the ability to do so. Please look at the forum link, there is greater detail of this issue occurring and 100s of accounts of owners
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology - how this data is sourced, computed, and verified.