TOYOTA 4RUNNER · model year

2024 TOYOTA 4RUNNER

11 NHTSA complaints, 2 crash reports, and 1 active recall for this specific cohort.

NHTSA overall rating

4 / 5 ★

New Car Assessment Program

The 2024TOYOTA4RUNNER carries 11 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 2 crashes, 0 fires, 2 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 4/5 rating, with 4/5 front crash, 5/5 side crash, and 3/5 rollover scores derived from standardized barrier and dynamic tests.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2024 4RUNNER is electrical system with 2 filings, followed by structure (2) and service brakes (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle, the full NHTSA campaign numbers are listed below.

NHTSA currently has 1 investigation file overlapping the 2024 4RUNNER. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page, a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

11
Complaints
2
Crashes
0
Fires
2
Injuries
0
Deaths
2024 TOYOTA 4RUNNER - NHTSA crash-test profile NHTSA NCAP crash-test star ratings for the 2024 TOYOTA 4RUNNER. Overall composite: 4.0 of 5 stars across 3 safety dimensions. Front CrashSide CrashRollover 4.0 NHTSA NCAP of 5 stars
  • Front Crash 4.0 ★
  • Side Crash 5.0 ★
  • Rollover 3.0 ★
NHTSA overall 4.0/5 stars, with front-crash, side-crash and rollover ratings from standardized NCAP barrier and dynamic tests.

Total Complaints

11 filings

Crashes Reported

2 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

NHTSA NCAP overall: 4/5 - Strong NCAP rating · Front: 4/5 · Side: 5/5 · Rollover: 3/5

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM2
STRUCTURE2
SERVICE BRAKES2
WHEELS1
UNKNOWN OR OTHER1
AIR BAGS1
STRUCTURE:BODY1
STRUCTURE:BODY:ROOF AND PILLARS1

Recalls (1)

24V54800023/07/2024

EQUIPMENT:OTHER:LABELS

Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia

Recent Complaints

20251124STRUCTURE:BODY:ROOF AND PILLARS

See attached document for complaint.

20251124STRUCTURE

See attached document for complaint.

20250809STRUCTURE:BODY

Last October we purchased a new 4 Runner (vin [XXX] ) and to date we have a little over 200 miles on it. The primary issue surrounding the lack of usage is that the running boards “platform" does not extend far enough out from the body. My wife has an extremely hard time both entering and exiting the vehicle, as the surface area is too narrow at 2 3/4". Even placing your foot parallel with the board is a challenge. On exiting there is a safety hazard as one's heel slips off of the rounded edge. The boards are six inches wide with three inches under the rocker panels. Not certain why this was designed this way as there is zero adjustment on the brackets. This is a potential slip and fall issue. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

20250616CrashAIR BAGS

On [XXX] I was driving on [XXX] and was approaching my exit ramp and applied my brakes to slow down for the exit. My car began shaking and the brakes were vibrating very badly and not slowing down. I was either going to slam into the truck in front of me, or swerve and hit the highway retaining wall, which I ended up avoiding the truck and hitting the wall at 24 mph and my airbag didn't deploy. The vehicle was towed to a collision center and I submitted a case against Toyota that is still under review. No warning lamps, lights or sensors went off and the road was dry and no hazards on the road involved. Simply put, I applied my brakes and they failed which put me in severe risk of a big car crash and if I hadn't swerved and hit the wall it would of caused a larger accident. Toyota Case # [XXX] Toyota Customer Service Phone Number: 1-800-331-4331 Date of Incident: [XXX] Date of Toyota Inspection: 4/10/2025 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5

20250616CrashSERVICE BRAKES

On [XXX] I was driving on [XXX] and was approaching my exit ramp and applied my brakes to slow down for the exit. My car began shaking and the brakes were vibrating very badly and not slowing down. I was either going to slam into the truck in front of me, or swerve and hit the highway retaining wall, which I ended up avoiding the truck and hitting the wall at 24 mph and my airbag didn't deploy. The vehicle was towed to a collision center and I submitted a case against Toyota that is still under review. No warning lamps, lights or sensors went off and the road was dry and no hazards on the road involved. Simply put, I applied my brakes and they failed which put me in severe risk of a big car crash and if I hadn't swerved and hit the wall it would of caused a larger accident. Toyota Case # [XXX] Toyota Customer Service Phone Number: 1-800-331-4331 Date of Incident: [XXX] Date of Toyota Inspection: 4/10/2025 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5

20250610SERVICE BRAKES

The 6gen 2025 4Runner brakes squeal VERY badly, to the point where it has changed my driving habits. I am concerned there is something wrong. There needs to be a TSB or a recall, it's really bad. Apparently a lot of people are also reporting that the brakes squeak really badly especially in reverse. I have found that if I slam on the brakes, the noise does not occur as much. In other words, if I drive and brake normally, the brakes scream. If I slam on the brakes, not as much noise. So now I drive differently in order to avoid the obnoxiously loud noise. Thanks Toyota!!!!

20250523UNKNOWN OR OTHER

Camera system, rear, from, 360 degree all are distorted and makes hard to see yellow and white painted lines, pedestrians, and other obstacles while parking. System is defective and do not work as it should.

20250523ELECTRICAL SYSTEM

Camera system, rear, from, 360 degree all are distorted and makes hard to see yellow and white painted lines, pedestrians, and other obstacles while parking. System is defective and do not work as it should.

20241017STRUCTURE

The contact owns a 2024 Toyota 4Runner. The contact stated while driving at 25 MPH, the rear passenger-side seat belt strap detached. No warning light was illuminated. The vehicle was taken to a dealer where it was determined that the failure occurred due to an outside interference from the misuse of a child safety seat. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 2,038.

Mileage: 2,038

20240923WHEELS

On [XXX] I was driving my '24 4Runner Limited with factory installed Yokohama Geolander G96 245 60 20 tires and had the driver side rear tire inner sidewall blow out. There was nothing in the road that could've hit the rear tire after missing the front tire. I called Yokohama IAW their warranty procedure. They said I'd have to take it to the dealership for inspection to see if it was defective. Called my dealership and got an appt, drove 50 miles to the dealer only to have the service rep spend MAYBE 20 seconds looking at the tire to say "it was hit by something" even though there is zero evidence of a puncture - Picture included. He didn't even dismount it to inspect the inner sidewall. He pointed at some marks on the wheel (NOT THE TIRE) saying something hit it there - ALL 5 wheels on the vehicle have the exact same CASTING MARKS - Pictures included. In fact, he spent more time questioning me about not having the dealer's "wheel/tire package" and then getting a quote to sell me a $42

20240503ELECTRICAL SYSTEM

When modifying the "Beep" volume which is tied to the audio beep when locking or unlocking the car, the car will then turn off the wireless ability read the key fob when using it to lock or unlock the car. The proximity feature will still function and you are still able to start the car. But you will lose functionality with all key fob buttons; lock, unlock, and panic will not be functional. This is listed in detail in the this 4Runner forums group. [XXX] This has been a known issue since 2022 and is still an issue. Toyota does not acknowledge this is a recall or an official issue. Every time an owner makes this change they are required to bring the vehicle to the dealership for them to re-enable the wireless key fob. This is an issue and must be resolved. I have access to modify my vehicles info on my own as my brother is a Toyota Tech and has the ability to do so. Please look at the forum link, there is greater detail of this issue occurring and 100s of accounts of owners

Compare 2024TOYOTA4RUNNER to Similar Vehicles

NHTSA Investigations

Frequently Asked Questions

How many complaints does the 2024 TOYOTA 4RUNNER have?
The 2024 TOYOTA 4RUNNER has 11 NHTSA complaints, 2 crashes, 0 fires, 2 injuries, and 0 deaths reported.
What is the safety rating for the 2024 TOYOTA 4RUNNER?
The 2024 TOYOTA 4RUNNER received an overall NHTSA safety rating of 4/5, front crash rating of 4/5, side crash rating of 5/5, and rollover rating of 3/5.
Are there any recalls for the 2024 TOYOTA 4RUNNER?
Yes, the 2024 TOYOTA 4RUNNER has 1 recall(s). The most common affected component is EQUIPMENT:OTHER:LABELS. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2024 TOYOTA 4RUNNER?
The most-complained component for the 2024 TOYOTA 4RUNNER is ELECTRICAL SYSTEM with 2 complaints. Other frequently reported areas include STRUCTURE and SERVICE BRAKES.
Is the 2024 TOYOTA 4RUNNER safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2024 TOYOTA 4RUNNER has an NHTSA safety rating of 4/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.