Total Complaints
363 filings
Toyota 4runner · model year
363 NHTSA complaints, 55 crash reports. A VIN lookup is required to determine whether a specific vehicle has an unrepaired recall.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The verdict
The 1997 Toyota 4runner posts above-average complaint volume among its own model-year siblings.
The 1997Toyota4runner carries 363 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 55 crashes, 2 fires, 36 injuries, and 9 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
The most frequently selected component label in reports for the 1997 4runner is suspension with 68 filings, followed by structure:body (42) and unknown or other (21). Complaint categories reflect owner reports and intake categorization; they do not establish a defect pattern or cause.
NHTSA currently has 1 investigation file overlapping the 1997 4runner. Owners comparing this cohort against neighboring years should read the complaint-by-year trend as report volume, not a causal diagnosis. Use the related-complaint feed and the official recall lookup when researching a specific vehicle.
PlainCars' own composite of NHTSA NCAP crash-test ratings and rollover-risk assessment, each dimension normalized against the federal scale or the full national model-year corpus. Not an official NHTSA figure, and not a substitute for a specific vehicle's VIN-level recall check.
Total Complaints
363 filings
Crashes Reported
55 reports
Source
NHTSA ODI
Federal complaints database
Above median complaint volume, review patterns below.
| Component | Count |
|---|---|
| SUSPENSION | 68 |
| STRUCTURE:BODY | 42 |
| UNKNOWN OR OTHER | 21 |
| SUSPENSION:REAR | 17 |
| STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS | 16 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 15 |
| TIRES | 14 |
| STRUCTURE:FRAME AND MEMBERS | 11 |
| POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL | 10 |
| SERVICE BRAKES, HYDRAULIC | 9 |
| STEERING | 9 |
| VEHICLE SPEED CONTROL | 8 |
| ENGINE AND ENGINE COOLING:ENGINE | 7 |
| TIRES:TREAD/BELT | 6 |
| POWER TRAIN | 6 |
I have had this vehicle since 12/1997 and it had always been garaged. The body is in very good condition. I live in northern Wisconsin and road salt is prevalent during the harsh winters. At the first part od April I was driving on Hwy, 47 toward Minocqua and suddenly the steering felt vague. I moved the steering wheel slighlty and the vehicle went out of control, I managed to avoid oncoming traffic and pulled to the side of the road. I was still near home and drove very slowly to get home. Upon examining the cundercarriage at a local mechanic, we found that the frame was rusted and had broken where the rear trailing arm is attached, leaving the rear axle loose. I ended up giving the car to the mechanic. After driving it for 26 years it was a very sad moment since ran great and was my daily driver. I called Toyota and they told my vehicle was not included in the recall for
PURCHASED A USED 1997 4-RUNNER WITH CA. 258000 MILES EARLY IN 2020. ENGINE AND WHOLE BODY WAS GOOD. HOWEVER, 6 MONTH LATER THE CAR STARTED TO SHAKE VIOLENTLY IN THE REAR AT HIGHWAY SPEEDS SWINGING LIKE A BOAT, WHICH I THOUGH WAS DUE TO A BROKEN SHOCK, SPRINGS WERE NEWLY INSTALLED IN 2020. I NOTICED THAT REAR STABILIZER ARM ON PASSENGER SIDE HAD BROKEN OFF DUE TO RUST. WHEN DRIVING TO REPAIR SHOP THE CAR REAR AXLE BROKE LOOSE, SHIFTED, AND THE REAR DRIVE SHAFT FELL OUT - I COULD PULL OVER IN 4 WHEEL DRIVE MODE. PLEASE KNOW THAT THE RUST AN EXTENSIVE FRAME ROT ON THE THE REAR FRAME ON BOTH SIDES WAS NOT VERY VISIBLE FROM OUTSIDE. REPAIRS FOR FRAME WELD WERE 2500 -3000 USD. THE 1997 4-RUNNER, V6 IS A VERY UNSAFE VEHICLE TO DRIVE!
Mileage: 260,000
PURCHASED A USED 1997 4-RUNNER WITH CA. 258000 MILES EARLY IN 2020. ENGINE AND WHOLE BODY WAS GOOD. HOWEVER, 6 MONTH LATER THE CAR STARTED TO SHAKE VIOLENTLY IN THE REAR AT HIGHWAY SPEEDS SWINGING LIKE A BOAT, WHICH I THOUGH WAS DUE TO A BROKEN SHOCK, SPRINGS WERE NEWLY INSTALLED IN 2020. I NOTICED THAT REAR STABILIZER ARM ON PASSENGER SIDE HAD BROKEN OFF DUE TO RUST. WHEN DRIVING TO REPAIR SHOP THE CAR REAR AXLE BROKE LOOSE, SHIFTED, AND THE REAR DRIVE SHAFT FELL OUT - I COULD PULL OVER IN 4 WHEEL DRIVE MODE. PLEASE KNOW THAT THE RUST AN EXTENSIVE FRAME ROT ON THE THE REAR FRAME ON BOTH SIDES WAS NOT VERY VISIBLE FROM OUTSIDE. REPAIRS FOR FRAME WELD WERE 2500 -3000 USD. THE 1997 4-RUNNER, V6 IS A VERY UNSAFE VEHICLE TO DRIVE!
Mileage: 260,000
MY FIANCE AND I WERW DRIVING A BORROWERED 1997 TOYOTA 4RUNNER. WE WERE DRIVING AT 65 M AND ALL I REMEMBER JUST GETTIN ON THE FREEWAY.AND BLANKING OUT.. WHEN I WOKE UP I SADLY DISCOVERD THAT MY FIANCE LOST CONTROL AND VEERED TO THE RIGHT AND HIT A GUARDRAIL THEN A POST SIGN AND THEN RESTED ON A TREE..HE PASSED AWAY ON IMPACT. I SUFFERED A T1 TO T3 SPINE FRACTURE.MY LEFT WRIST FRACTURED.A BROKEN NOSE. AS I WOKE UP FROM MY 3 WEEK COMA. I REALISED HE PASSED AWAY. NOW THE TRUCK WAS BORRWED, NOT LENDED OR BOUGHT. THE DEALER GAVE US THE KEYS TO USE WHILE HE FIXED THE CAR WE RENTED .. NO PAPERS SIGNED NOR DOCUMENTS . EARLIER THAT DAY I REMEMBER HIM CALLING ME SAYING THAT THE TRUCK WAS MAKING WIERED NOISES. THE ACCIDENT HAPPEND ON 2/4/14 A 6.15.PM *DT *AS
MY FIANCE AND I WERW DRIVING A BORROWERED 1997 TOYOTA 4RUNNER. WE WERE DRIVING AT 65 M AND ALL I REMEMBER JUST GETTIN ON THE FREEWAY.AND BLANKING OUT.. WHEN I WOKE UP I SADLY DISCOVERD THAT MY FIANCE LOST CONTROL AND VEERED TO THE RIGHT AND HIT A GUARDRAIL THEN A POST SIGN AND THEN RESTED ON A TREE..HE PASSED AWAY ON IMPACT. I SUFFERED A T1 TO T3 SPINE FRACTURE.MY LEFT WRIST FRACTURED.A BROKEN NOSE. AS I WOKE UP FROM MY 3 WEEK COMA. I REALISED HE PASSED AWAY. NOW THE TRUCK WAS BORRWED, NOT LENDED OR BOUGHT. THE DEALER GAVE US THE KEYS TO USE WHILE HE FIXED THE CAR WE RENTED .. NO PAPERS SIGNED NOR DOCUMENTS . EARLIER THAT DAY I REMEMBER HIM CALLING ME SAYING THAT THE TRUCK WAS MAKING WIERED NOISES. THE ACCIDENT HAPPEND ON 2/4/14 A 6.15.PM *DT *AS
MY FIANCE AND I WERW DRIVING A BORROWERED 1997 TOYOTA 4RUNNER. WE WERE DRIVING AT 65 M AND ALL I REMEMBER JUST GETTIN ON THE FREEWAY.AND BLANKING OUT.. WHEN I WOKE UP I SADLY DISCOVERD THAT MY FIANCE LOST CONTROL AND VEERED TO THE RIGHT AND HIT A GUARDRAIL THEN A POST SIGN AND THEN RESTED ON A TREE..HE PASSED AWAY ON IMPACT. I SUFFERED A T1 TO T3 SPINE FRACTURE.MY LEFT WRIST FRACTURED.A BROKEN NOSE. AS I WOKE UP FROM MY 3 WEEK COMA. I REALISED HE PASSED AWAY. NOW THE TRUCK WAS BORRWED, NOT LENDED OR BOUGHT. THE DEALER GAVE US THE KEYS TO USE WHILE HE FIXED THE CAR WE RENTED .. NO PAPERS SIGNED NOR DOCUMENTS . EARLIER THAT DAY I REMEMBER HIM CALLING ME SAYING THAT THE TRUCK WAS MAKING WIERED NOISES. THE ACCIDENT HAPPEND ON 2/4/14 A 6.15.PM *DT *AS
TL* THE CONTACT WAS LOANED A 1997 TOYOTA 4RUNNER. THE CONTACT MENTIONED THE VEHICLE WAS LOANED FROM A USED DEALER (MCFARLAND AUTO SALES LOCATED AT 231 FRONTAGE RD MC, MCFARLAND, CA 93250). THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING 65 MPH, THE VEHICLE VEERED TO THE RIGHT INDEPENDENTLY CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE. AS A RESULT, THE DRIVER CRASHED INTO A GUARD RAIL, A WOODEN POST, A FENCE AND CAME TO A STOP AT A TREE. THE CONTACT DOES NOT REMEMBER IF THE FRONT DRIVER AIR BAG DEPLOYED, BUT STATED THE FRONT PASSENGER SIDE AIR BAG DID DEPLOY. THE CONTACT STATED SHE SUSTAINED A FRACTURE NOSE, SPINE, LEFT WRIST, RIGHT LUNG WAS PUNCTURED, AND 3 FRACTURED RIBS ON HER LEFT. THE CONTACT STATED SHE WAS IN A COMA AND HOSPITALIZED FOR 3 WEEKS. THE DRIVER WAS PRONOUNCED DECEASED AT THE SCENE. THE VEHICLE WAS NOT DRIVE-ABLE AND WAS TOWED TO AN INDEPENDENT TOW LOT. A POLICE REPORT WAS FILED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTUR
REAR FRAM STABILIZER BRACE RUSTED OUT AND BROKE AWAY FROM FRAME, SO AXLE TO FRAME STALIZER DOES NOT STABILIZE REAR AXLE
Mileage: 198,000
VERY RUSTED OUT UNDERCARRIAGE. MY OTHER IS ONLY 3 YEARS NEWER AND HAS NOTHING LIKE THIS ON IT. I WAS ADVISED TO SELL IT BY A SUSPENSION SHOP THAT NOTED MY BROKEN, RUSTED OUT UNDERCARRIAGE, BAD SHOCK AND THE CONDITION OF THE REAR OF THE TRUCK'S FRAME IN GENERAL. THERE IS NOTHING WRONG WITH THE TRUCK OTHER THAN THIS RUST.
Mileage: 350,000
VERY RUSTED OUT UNDERCARRIAGE. MY OTHER IS ONLY 3 YEARS NEWER AND HAS NOTHING LIKE THIS ON IT. I WAS ADVISED TO SELL IT BY A SUSPENSION SHOP THAT NOTED MY BROKEN, RUSTED OUT UNDERCARRIAGE, BAD SHOCK AND THE CONDITION OF THE REAR OF THE TRUCK'S FRAME IN GENERAL. THERE IS NOTHING WRONG WITH THE TRUCK OTHER THAN THIS RUST.
Mileage: 350,000
VERY RUSTED OUT UNDERCARRIAGE. MY OTHER IS ONLY 3 YEARS NEWER AND HAS NOTHING LIKE THIS ON IT. I WAS ADVISED TO SELL IT BY A SUSPENSION SHOP THAT NOTED MY BROKEN, RUSTED OUT UNDERCARRIAGE, BAD SHOCK AND THE CONDITION OF THE REAR OF THE TRUCK'S FRAME IN GENERAL. THERE IS NOTHING WRONG WITH THE TRUCK OTHER THAN THIS RUST.
Mileage: 350,000
FRAME RUST MAKES VEHICLE DANGEROUS WHILE DRIVING.
Mileage: 350,000
FRAME RUST MAKES VEHICLE DANGEROUS WHILE DRIVING.
Mileage: 350,000
HEY I HAVE A 1997 4 RUNNER I HAVE A PROBLEM OF THE FRAME GETTING RUSTED OUT. IT IS ON THE 4 LINK WHERE IT HOOKS TO THE AXLE IT COULD HAVE KILLED ME MY REAR AXLE ABOUT CAME OFF AND IT ALMOST GOT ME INTO A RECK. ALL I DONE IS HIT THE BRAKES THEN HURT POP AND REAR END WENT CRAZY. I WAS ON A BUSY CITY STEET WHEN IT HAPPENED
Mileage: 285,200
HEY I HAVE A 1997 4 RUNNER I HAVE A PROBLEM OF THE FRAME GETTING RUSTED OUT. IT IS ON THE 4 LINK WHERE IT HOOKS TO THE AXLE IT COULD HAVE KILLED ME MY REAR AXLE ABOUT CAME OFF AND IT ALMOST GOT ME INTO A RECK. ALL I DONE IS HIT THE BRAKES THEN HURT POP AND REAR END WENT CRAZY. I WAS ON A BUSY CITY STEET WHEN IT HAPPENED
Mileage: 285,200
TL* THE CONTACT OWNS A 1997 TOYOTA 4RUNNER. WHILE REVERSING OUT OF THE DRIVEWAY, THE VEHICLE SWAYED BACK AND FORTH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT THE FRAME WAS RUSTED AND THERE WAS NOTHING SUPPORTING THE STABILIZER ARM. FOX TOYOTA (228 FOX FAMILY LN, CLINTON, TN 37716, (865)-494-0228) WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 271,000.
Mileage: 271,000
TL* THE CONTACT OWNS A 1997 TOYOTA 4RUNNER. WHILE REVERSING OUT OF THE DRIVEWAY, THE VEHICLE SWAYED BACK AND FORTH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT THE FRAME WAS RUSTED AND THERE WAS NOTHING SUPPORTING THE STABILIZER ARM. FOX TOYOTA (228 FOX FAMILY LN, CLINTON, TN 37716, (865)-494-0228) WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 271,000.
Mileage: 271,000
THE FRAME SNAPPED FROM RUST AS I WAS DRIVING
Mileage: 150,000
THE BOLTS AND NUTS THAT ATTACH THE FRONT SEATS TO THE CAR RUST OVER TIME AND EVENTUALLY BREAK
Mileage: 210,000
THE FRAME ON MY 4RUNNER IS RUSTING ALONG THE REAR AXLE CONTROL ARM MOUNT (THE PIECE WELDED TO THE FRAME THAT YOU CAN SEE WHEN CROUCHED DOWN LOOKING UNDER THE REAR DOORS). THIS SEPARATES AND CAUSES THE REAR AXLE TO FLOAT AROUND WHICH MAY CAUSE A VERY SERIOUS ACCIDENT. I HAVE SEEN COUNTLESS OTHER INCIDENTS WHERE PEOPLE HAVE HAD THIS SEPARATE COMPLETELY WHILE ON THE HIGHWAY AND THEY WERE BARELY ABLE TO MAINTAIN CONTROL OF THE VEHICLE.
Mileage: 337,000
Data vintage: August 2026. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Every figure on PlainCars is rendered directly from NHTSA complaint and safety data, no number is typed in by an editor. This year-specific record is rendered from NHTSA ODI, recall, and NCAP rows for the 1997 Toyota 4runner; no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of August 2026.
Read our methodology - how this data is sourced, computed, and verified.