Total Complaints
4 filings
RAM PROMASTER CITY · model year
2022 RAM PROMASTER CITY
4 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2022RAMPROMASTER CITY carries 4 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 2 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with Not Rated/5 front crash, Not Rated/5 side crash, and Not Rated/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2022 PROMASTER CITY is engine with 2 filings, followed by power train (1) and electrical system (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 7 investigation files overlapping the 2022 PROMASTER CITY, and 4 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
4
Complaints
0
Crashes
2
Fires
0
Injuries
0
Deaths
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
NHTSA NCAP overall: Not Rated/5 — Not rated
· Front: Not Rated/5
· Side: Not Rated/5
· Rollover: Not Rated/5
Complaints by Component
| Component | Count |
|---|---|
| ENGINE | 2 |
| POWER TRAIN | 1 |
| ELECTRICAL SYSTEM | 1 |
Recent Complaints
20251208FireENGINE
On March 19, 2025 upon driving my car home from a 1 hour commute I sensed a unique, uncommon smell - like some sort of electrical component burning. I parked the car in my garage, turned it off and went inside my house. Within 5 minutes the engine was producing gray smoke followed by fire. The car went up in flames in less than 10 minutes. The fire spread to the attic and burned most of the house. I read recently that according to NHTSA, 292,000 ProMaster vans built between 2018 and 2026 are recalled due to a potential fire hazard linked to the cooling fan module. The ProMaster City has not been included in this recall. This seems like a mistake.
20251208FireELECTRICAL SYSTEM
On March 19, 2025 upon driving my car home from a 1 hour commute I sensed a unique, uncommon smell - like some sort of electrical component burning. I parked the car in my garage, turned it off and went inside my house. Within 5 minutes the engine was producing gray smoke followed by fire. The car went up in flames in less than 10 minutes. The fire spread to the attic and burned most of the house. I read recently that according to NHTSA, 292,000 ProMaster vans built between 2018 and 2026 are recalled due to a potential fire hazard linked to the cooling fan module. The ProMaster City has not been included in this recall. This seems like a mistake.
20240802POWER TRAIN
The contact owns a 2022 Ram Promaster City. The contact stated that occasionally while shifting into drive or reverse, the RPM increased to 4,000. On several occasions, the failure occurred while the brake pedal was depressed. The contact stated when the vehicle was shifted into neutral, the RPM decreased to normal between 750-800 RPM. No warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 5,500.
Mileage: 5,500
20240802ENGINE
The contact owns a 2022 Ram Promaster City. The contact stated that occasionally while shifting into drive or reverse, the RPM increased to 4,000. On several occasions, the failure occurred while the brake pedal was depressed. The contact stated when the vehicle was shifted into neutral, the RPM decreased to normal between 750-800 RPM. No warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 5,500.
Mileage: 5,500
Compare 2022RAMPROMASTER CITY to Similar Vehicles
NHTSA Investigations 4 Open
PE26002Preliminary EvaluationOpen
Loss of Power Steering Assist
RQ25003Recall QueryOpen
Post Recall Remedy Brake Transmission Shift Interlock (BTSI) Failure
PE24009Preliminary EvaluationOpen
2022 RAM Transmission Snap Ring Failure
EA23001Engineering AnalysisOpen
High pressure fuel pump failure
PE21021Preliminary EvaluationClosed
High pressure fuel pump failure
Frequently Asked Questions
How many complaints does the 2022 RAM PROMASTER CITY have?▼
The 2022 RAM PROMASTER CITY has 4 NHTSA complaints, 0 crashes, 2 fires, 0 injuries, and 0 deaths reported.
What is the safety rating for the 2022 RAM PROMASTER CITY?▼
The 2022 RAM PROMASTER CITY received an overall NHTSA safety rating of Not Rated/5, front crash rating of Not Rated/5, side crash rating of Not Rated/5, and rollover rating of Not Rated/5.
What are the most common problems with the 2022 RAM PROMASTER CITY?▼
The most-complained component for the 2022 RAM PROMASTER CITY is ENGINE with 2 complaints. Other frequently reported areas include POWER TRAIN and ELECTRICAL SYSTEM.
Is the 2022 RAM PROMASTER CITY safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2022 RAM PROMASTER CITY has an NHTSA safety rating of Not Rated/5. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.