Total Complaints
1 filings
RAM PROMASTER CITY · model year
2020 RAM PROMASTER CITY
1 NHTSA complaints, and 2 recall campaigns listed for this cohort. A VIN lookup is required to determine whether a specific vehicle has an unrepaired recall.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2020RAMPROMASTER CITY carries 1 consumer safety complaint in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with Not Rated/5 front crash, Not Rated/5 side crash, and Not Rated/5 rollover scores derived from standardized barrier and dynamic tests.
The most frequently selected component label in reports for the 2020 PROMASTER CITY is structure with 1 filings. Complaint categories reflect owner reports and intake categorization; they do not establish a defect pattern or cause. This cohort has 2 NHTSA recall campaigns listed below. Enter a VIN in NHTSA's official recall lookup to determine whether a specific vehicle has an unrepaired recall.
NHTSA currently has 7 investigation files overlapping the 2020 PROMASTER CITY, and 4 remain open. Owners comparing this cohort against neighboring years should read the complaint-by-year trend as report volume, not a causal diagnosis. Use the related-complaint feed and the official recall lookup when researching a specific vehicle.
1
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
NHTSA NCAP overall: Not Rated/5 - Not rated
· Front: Not Rated/5
· Side: Not Rated/5
· Rollover: Not Rated/5
Complaints by Component
| Component | Count |
|---|---|
| STRUCTURE | 1 |
Recalls (2)
21V72800021/09/2021
EXTERIOR LIGHTING:TURN SIGNAL
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbe
21V14700009/03/2021
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram ProMaster City vehicles. The Anti-Lock Brake System (ABS) module may have internal damage, which could result in a loss of braking performance or autonomous braking functions.
Recent Complaints
20220615STRUCTURE
The contact owns a 2020 Ram Promaster City. The contact stated that after experiencing a flat tire, it was discovered that the spare tire could not be removed or released from the spare tire mounting section of the vehicle. The vehicle was taken to the local dealer who cut the tire storage section of the vehicle in order to remove the spare tire. The cause of the failure was not determined. The manufacturer was not yet notified. The failure mileage was 10,000.
Mileage: 10,000
Compare 2020RAMPROMASTER CITY to Similar Vehicles
NHTSA Investigations 4 Open
PE26002Preliminary EvaluationOpen
Loss of Power Steering Assist
RQ25003Recall QueryOpen
Post Recall Remedy Brake Transmission Shift Interlock (BTSI) Failure
PE24009Preliminary EvaluationOpen
2022 RAM Transmission Snap Ring Failure
EA23001Engineering AnalysisOpen
High pressure fuel pump failure
PE21021Preliminary EvaluationClosed
High pressure fuel pump failure
Frequently Asked Questions
How many complaints does the 2020 RAM PROMASTER CITY have?▼
The 2020 RAM PROMASTER CITY has 1 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What is the safety rating for the 2020 RAM PROMASTER CITY?▼
The 2020 RAM PROMASTER CITY received an overall NHTSA safety rating of Not Rated/5, front crash rating of Not Rated/5, side crash rating of Not Rated/5, and rollover rating of Not Rated/5.
Are there any recalls for the 2020 RAM PROMASTER CITY?▼
Yes, the 2020 RAM PROMASTER CITY has 2 recall(s). The most common affected component is EXTERIOR LIGHTING:TURN SIGNAL. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2020 RAM PROMASTER CITY?▼
The most-complained component for the 2020 RAM PROMASTER CITY is STRUCTURE with 1 complaints. Other frequently reported areas include various components.
Is the 2020 RAM PROMASTER CITY safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2020 RAM PROMASTER CITY has an NHTSA safety rating of Not Rated/5. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data vintage: August 2026. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Every figure on PlainCars is rendered directly from NHTSA complaint and safety data, no number is typed in by an editor. This year-specific record is rendered from NHTSA ODI, recall, and NCAP rows for the 2020 RAM PROMASTER CITY; no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of August 2026.
Read our methodology - how this data is sourced, computed, and verified.