Total Complaints
234 filings
PLYMOUTH NEON · model year
234 NHTSA complaints, 22 crash reports for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 1997PLYMOUTHNEON carries 234 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 22 crashes, 2 fires, 28 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 1997 NEON is engine and engine cooling:engine with 76 filings, followed by engine and engine cooling:engine:gasoline (16) and air bags:frontal (13). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 5 investigation files overlapping the 1997 NEON. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
234 filings
Crashes Reported
22 reports
Source
NHTSA ODI
Federal complaints database
Above median complaint volume — review patterns below.
| Component | Count |
|---|---|
| ENGINE AND ENGINE COOLING:ENGINE | 76 |
| ENGINE AND ENGINE COOLING:ENGINE:GASOLINE | 16 |
| AIR BAGS:FRONTAL | 13 |
| UNKNOWN OR OTHER | 11 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 9 |
| STRUCTURE | 5 |
| TIRES | 4 |
| ENGINE AND ENGINE COOLING:EXHAUST SYSTEM | 4 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 4 |
| AIR BAGS | 4 |
| SUSPENSION:FRONT | 3 |
| STEERING | 3 |
| ENGINE AND ENGINE COOLING:COOLING SYSTEM | 3 |
| ENGINE AND ENGINE COOLING | 3 |
| VEHICLE SPEED CONTROL | 2 |
DT*: THE CONTACT STATED WHILE THE VEHICLE WAS IN A DRIVE-THRU, BOTH FRONTAL AIRBAGS DEPLOYED. THE CONTACT WAS NOT IN THE VEHICLE WHEN THIS OCCURRED, BUT STATED NOTHING WAS HIT OR RUN OVER. BOTH FRONT WINDOWS SHATTERED AND THE OCCUPANTS SUSTAINED MINOR INJURIES. THE VEHICLE HAS NOT BEEN SEEN BY A MECHANIC.
Mileage: 110,000
I BOUGHT THIS 1997 PLYMOUTH NEON ON 8/19/2005 USED WITH 66000 MILES IT SEEMED LIKE A SOLID VEHICLE BUT IN SEPT/OCT WE HAD QUITE A BIT OF RAIN AND I NOTICED PUDDLES IN MY BACK SEAT AREA ON THE FLOOR BOTH SIDES,I CHECKED AROUND THE CAR FOR OPEN WINDOWS ECT.....THERE WAS NOTHING I CHECKED THE TRUNK AND IT SEEMED DAMP BUT NOTHING AS TO MAKE THE REAR FLOOR WET LIKE IT WAS. I WAS JUST WONDERING IF THIS IS A COMMON PROBLEM WITH THIS MODEL?I KNOW IT IS NOT A SAFETY ISSUE NOW BUT WHAT IF THIS WAS A PROBLEM TO THE PREVIOUS OWNER AND NOW WITH ME IT COULD TURN INTO A SAFETY PROBLEM IF THE FLOOR WAS TO GET RUSTY AND ROT THROUGH SOMEONE COULD END UP GETTING SEVERELY INJURED. IF THERE IS ANY INFO ON THIS PROBLEM COULD YOU PLEASE LET ME KNOW SOMEHOW THANK YOU FOR YOUR ATTENTION IN THIS MATTER. *NM
Mileage: 67,650
SINCE 2003 THIS VEHICLE HAD SMALL PATCHES AND A CAR WASH BY HAND OR BRUSHLESS AND NO SUN WILL CAUSE IT TO PEEL. THE PATCHES HAVE BECOME LARGER.*JB
PLYMOUTH NEON 1997 FOUND PAINT USED TO PAINT NEON IS DEFECTIVE. *BF THE CONSUMER STATED IT WAS PEELING OFF IN ALARMINGLY LARGE PATCHES. *JB
CAR STALLED OUT AND STOPPED ON FREEWAY! I WAS ALMOST REAR ENDED. STATED RIGHT UP BUT STALLED AGAIN. HAD IT TOWED TO SHOP (PEPBOYS). THEY REPLACED SEVERAL PARTS BEFORE REFERRING ME TO DEALERSHIP AS THEY COULD NOT FIND AND FIX THE PROBLEM. CHRYSLER DEALERSHIP SAYS IT IS ENGINE WIRE HARNESS AT $930.00 TO FIX. DAIMLER-CHRYSLER KNOWS PART IS FAILING IN NEONS BUT DECLINED TO ASSIST IN THE REPAIR. DEALERSHIPS ORDERED PART 7 DAYS AGO. STILL HAS NOT ARRIVED AND I HAVE NO TRANSPORTATION. *JB
Mileage: 67,000
CAR STALLED OUT AND STOPPED ON FREEWAY! I WAS ALMOST REAR ENDED. STATED RIGHT UP BUT STALLED AGAIN. HAD IT TOWED TO SHOP (PEPBOYS). THEY REPLACED SEVERAL PARTS BEFORE REFERRING ME TO DEALERSHIP AS THEY COULD NOT FIND AND FIX THE PROBLEM. CHRYSLER DEALERSHIP SAYS IT IS ENGINE WIRE HARNESS AT $930.00 TO FIX. DAIMLER-CHRYSLER KNOWS PART IS FAILING IN NEONS BUT DECLINED TO ASSIST IN THE REPAIR. DEALERSHIPS ORDERED PART 7 DAYS AGO. STILL HAS NOT ARRIVED AND I HAVE NO TRANSPORTATION. *JB
Mileage: 67,000
THE HEADLIGHT LENS COVER WAS DISCOLORED AND DETERIORATED. THE LENS HAS BECOME OPAQUE TO THE POINT WHERE IT DOES NOT ILLUMINATE THE HIGHWAY PROPERLY. THE DEALER EXAMINED THE VEHICLE, BUT HAS NOT TRIED TO FIX THE PROBLEM. *AK *SC *JB
Mileage: 50,000
THIS IS THE SECOND TIME IT HAS HAD BLOWN HEAD GASKET. THE FIRDT TIME WAS AT APROXMITLY 40,000 MILES AND NOW A SECOND TIME AT 85000 MILES.
Mileage: 85,000
IN HEAVY RAIN THE CAR IS VERY HARD TO STEER, I HAVE HAD TO REPLACE THE TRANSMISSION, I HAVE HAD TO REPLACE THE 02 SENSOR, AND NOW THE COOLING FANS DON`T WORK I HAVE ALSO NOTICED A MUSTY SMELL WHEN I TURN ON THE AIR COND. I HAVE ALSO HAD TO REPLACE THE EGR VALVE IT IS JUST ONE THING AFTER ANOTHER THAT KEEPS GOING WRONG WITH THIS CAR.
Mileage: 122,000
IN HEAVY RAIN THE CAR IS VERY HARD TO STEER, I HAVE HAD TO REPLACE THE TRANSMISSION, I HAVE HAD TO REPLACE THE 02 SENSOR, AND NOW THE COOLING FANS DON`T WORK I HAVE ALSO NOTICED A MUSTY SMELL WHEN I TURN ON THE AIR COND. I HAVE ALSO HAD TO REPLACE THE EGR VALVE IT IS JUST ONE THING AFTER ANOTHER THAT KEEPS GOING WRONG WITH THIS CAR.
Mileage: 122,000
IN HEAVY RAIN THE CAR IS VERY HARD TO STEER, I HAVE HAD TO REPLACE THE TRANSMISSION, I HAVE HAD TO REPLACE THE 02 SENSOR, AND NOW THE COOLING FANS DON`T WORK I HAVE ALSO NOTICED A MUSTY SMELL WHEN I TURN ON THE AIR COND. I HAVE ALSO HAD TO REPLACE THE EGR VALVE IT IS JUST ONE THING AFTER ANOTHER THAT KEEPS GOING WRONG WITH THIS CAR.
Mileage: 122,000
IN HEAVY RAIN THE CAR IS VERY HARD TO STEER, I HAVE HAD TO REPLACE THE TRANSMISSION, I HAVE HAD TO REPLACE THE 02 SENSOR, AND NOW THE COOLING FANS DON`T WORK I HAVE ALSO NOTICED A MUSTY SMELL WHEN I TURN ON THE AIR COND. I HAVE ALSO HAD TO REPLACE THE EGR VALVE IT IS JUST ONE THING AFTER ANOTHER THAT KEEPS GOING WRONG WITH THIS CAR.
Mileage: 122,000
MAJOR OIL LEAK FROM HEAD GASKET WHICH WAS REPLACED. CRACKED MANIFOLD REPLACED. BLOWER MOTOR TO HEATER WENT OUT AND WAS REPLACED. IGNITION COIL REPLACED. ALSO TIRES, BRAKES, STRUTS, BATTERY. WHEN I FIRST LEASED THE CAR I HAD TO GET NEW TIRES AS THERE WERE PLUGS IN TWO OF THE TIRES AND THEY BLEW OUT. WHEN I LEASED THE CAR IT WAS 2 YEARS OLD AND PREVIOUSLY LEASED. I HAD TO HAVE AN ENGINE MOUNT REPLACED THAT WAS MISSING, LEFT TURN SIGNAL DIDN'T WORK AND THAT WAS REPLACED. ALSO, PAINT ON HOOD IS BUBBLING AND IS STARTING TO PEEL ON RIGHT PASSENGER SIDE PANEL BEHIND REAR WINDOW. DRIVER SIDE WINDOW DOESN'T ROLL UP TIGHT AND AIR BLOWS IN AND IT WHISTLES. ALSO LINES ON WINDOWS ON PASSENGER AND DRIVER SIDE FROM ROLLING IT UP AND DOWN.
Mileage: 65,000
MAJOR OIL LEAK FROM HEAD GASKET WHICH WAS REPLACED. CRACKED MANIFOLD REPLACED. BLOWER MOTOR TO HEATER WENT OUT AND WAS REPLACED. IGNITION COIL REPLACED. ALSO TIRES, BRAKES, STRUTS, BATTERY. WHEN I FIRST LEASED THE CAR I HAD TO GET NEW TIRES AS THERE WERE PLUGS IN TWO OF THE TIRES AND THEY BLEW OUT. WHEN I LEASED THE CAR IT WAS 2 YEARS OLD AND PREVIOUSLY LEASED. I HAD TO HAVE AN ENGINE MOUNT REPLACED THAT WAS MISSING, LEFT TURN SIGNAL DIDN'T WORK AND THAT WAS REPLACED. ALSO, PAINT ON HOOD IS BUBBLING AND IS STARTING TO PEEL ON RIGHT PASSENGER SIDE PANEL BEHIND REAR WINDOW. DRIVER SIDE WINDOW DOESN'T ROLL UP TIGHT AND AIR BLOWS IN AND IT WHISTLES. ALSO LINES ON WINDOWS ON PASSENGER AND DRIVER SIDE FROM ROLLING IT UP AND DOWN.
Mileage: 65,000
FIRESTONE FR480 P175 70R14 DOT CODE (HYEP FRA 229) 4 NEW TIRES PURCHASED NOV 8, 2003 FROM FIRESTONE DEALER IN PORT RICHEY FL, APPARENTLY MANUFACTURED 22ND WEEK OF 1999. *JB TIRE FAILED CATOSTROPHICALLY ON INTERSTATE CAUSING SEVERE DAMAGE TO 1997 PLYMOUTH NEON CAUSED BY THE TIRE. THERE WAS A BLOWN OUT SECTION OF THE TIRE THROUGH THE METAL BELTS AND COMPLETE TREAD SEPERATION AROUND 3/4S OF THE TIRE. IT APPEARTS BASED ON THE MANUFACTURE DATE OF THE TIRE, THAT FIRESTONE HAS KEPT THESE TIRES IN A WAREHOUSE DURING THE PRIOR LAWSUITS AND INVESTIGATIONS, AND NOW THAT THINGS ARE QUIET, HAVE RETURNED THEM TO THE MARKET. I FEEL THAT I HAVE BEEN TAKEN ADVANTAGE OF BY THE SALE TO ME OF 4 BRAND NEW TIRES THAT ARE ACTUALLY OVER 4 YEARS OLD. PLUS, 1 BLEW OUT NEARLY CAUSING A FATAL ACCIDENT. I DO NOT KNOW HOW TO GET MY CAR FIXED OR NEW TIRES, OTHER THAN A REPLACEMENT OF THE SINGLE BLOWN OUT TIRE.
1997 PLYMOUTH NEON HEADGASKET FAILURE. THIS PROBLEM IS A KNOWN DESIGN PROBLEM OF THE ORIGINAL GASKET.*AK
Mileage: 82,000
ENGINE HEAD GASKET LEAK. *AK
Mileage: 65,000
CONSUMER COMPLAINED ABOUT A N ENGINE HEAD GASKET PROBLEM. CONSUMER WAS TOLD TO CONTACT NHTSA TO URGE THEM TO ISSUE A RECALL OE ENGINE HEAD GASKET.*AK
Mileage: 97,000
VEHICLE BURNS OIL PREMATURELY. DEALER STATES ENGINE NEEDS TO BE REPLACED. *AK
Mileage: 77,000
CONSUMER BOUGHT NEON NEW IN 1997. RIGHT AFTER THE WARRANTY EXPIRED DEALER TOLD CONSUMER THERE WAS AN ENGINE HEAD GASKET OIL LEAK, AND WOULD COST $450 TO FIX IT. CONSUMER THOUGHT DEALER SHOULD HAVE TOLD HIM ABOUT THE LEAK WHILE VEHICLE WAS STILL UNDER WARRANTY SINCE HE ALWAYS HAD THE OIL CHANGED THERE. CURRENTLY, VEHICLE WAS LEAKING 1 QUART PER DAY. CONSUMER TALKED TO MECHANICS, WHO INDICATED THAT CHRYSLER SHOULD HAVE HAD A RECALL ON THE VEHICLE BECAUSE THEY ALREADY HAVE REPLACED MANY OF THE SAME VEHICLES FOR THE SAME LEAKING PROBLEM AFTER WARRANTY RAN OUT.*AK
Mileage: 25,000
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.