Investigations
REAR LIFTGATE SUPPORT
NHTSA Recall Query RQ99004 — closed, opened 1999-04-19 and involving the PLYMOUTH PLYMOUTH.
NHTSA investigation RQ99004 is a Recall Query opened on 1999-04-19 and currently closed. The subject of record is PLYMOUTH PLYMOUTH, which places this file inside the Office of Defects Investigation queue for PLYMOUTH. Latest activity on this investigation was logged on 2000-01-28 — NHTSA updates that field whenever an Information Request goes out, a supplement is filed, or a status change is recorded in the public docket.
A Recall Query like RQ99004 evaluates whether a previously issued recall is actually fixing the problem. NHTSA opens an RQ when owners continue to report the original defect after the recall remedy is installed, or when completion rates fall short of the agency's expectations for that risk tier.
Investigators summarized the matter as follows: "ON MAY 7, 1997, CHRYSLER FILED A DEFECT INFORMATION REPORT TO RECALL 436,000 1992 DODGE CARAVAN/GRAND CARAVAN, PLYMOUTH VOYAGER/GRAND VOYAGER AND CHRYSLER TOWN AND COUNTRY VEHICLES TO REPAIR THE LIFTGATE SUPPORTS; SAFETY..." Investigations are the early-warning layer of the federal auto-safety system, sitting upstream of formal recalls and defect orders. Whether this one closes without action or escalates into an Engineering Analysis, the full history stays in the ODI archive so researchers, litigators, and buyers can pull the paper trail at any time. Related PLYMOUTH files, listed below, give context on whether this is an isolated concern or part of a broader pattern across the brand.
Investigation Summary
ON MAY 7, 1997, CHRYSLER FILED A DEFECT INFORMATION REPORT TO RECALL 436,000 1992 DODGE CARAVAN/GRAND CARAVAN, PLYMOUTH VOYAGER/GRAND VOYAGER AND CHRYSLER TOWN AND COUNTRY VEHICLES TO REPAIR THE LIFTGATE SUPPORTS; SAFETY RECALL 97V-079. ODI HAD INVESTIGATION THE REAR LIFTGATE SUPPORT PROBLEM FOR 1991-1993 CHRYSLER MINIVANS IN PE 96-035 AND EA96-027. AT THE TIME OF CLOSING EA96-027 ON MAY 16, 1997, A SAFETY RELATED DEFECT TREND HAD NOT BEEN IDENTIFIED ON THE 1991 AND 1993 MODELS. SINCE THE CLOSING OF EA96-027, ODI HAS RECEIVED 34 COMPLAINTS OF REAR LIFTGATE SUPPORT ATTACHING BOLT FAILURES, INCLUDING TEN INJURIES, ON THE SUBJECET VEHICLES. IT IS RECOMMENDED THAT A RECALL QUERY BE OPENED TO DETERMINE THE SCOPE OF LIFTGATE SUPPORT FAILURES ON THE SUBJECT VEHICLES. CLOSING NOTE: ON JULY 19, 1999, DAMILERCHRYSLER AGREED TO RECALL 1991, 1993, AND 1994 MODEL YEAR VEHICLES TO REMEDY REAR LIFTGATE SUPPORTS; SAFETY RECALL 99V-213. IT IS RECOMMENDED THAT RQ99-004 BE CLOSED.
About This Investigation Type
A Recall Query (RQ) evaluates the effectiveness of a previously issued recall. NHTSA opens an RQ when consumer complaints suggest that a recall remedy may not be adequately addressing the safety issue, or when the recall completion rate appears insufficient.
Other PLYMOUTH Investigations
POWER STEERING FLUID FIRES
ENGINE COMPARTMENT FIRES
LOWER CONTROL ARM BALL JOINT FAILURE
CARBURETOR PROBLEMS - PLYMOUTH
Data from NHTSA Office of Defects Investigation. Cross-references: NHTSA recall campaign API and NHTSA FARS where fatality records overlap. PlainCars does not rate or recommend vehicles. Learn more.
Read our methodology — how this data is sourced, computed, and verified.