Total Complaints
110 filings
NISSAN XTERRA · model year
110 NHTSA complaints, 12 crash reports, and 3 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2004NISSANXTERRA carries 110 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 12 crashes, 4 fires, 11 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2004 XTERRA is steering with 17 filings, followed by engine (8) and suspension (7). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 3 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 54 investigation files overlapping the 2004 XTERRA, and 5 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
110 filings
Crashes Reported
12 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| STEERING | 17 |
| ENGINE | 8 |
| SUSPENSION | 7 |
| ELECTRICAL SYSTEM | 7 |
| FUEL SYSTEM, GASOLINE | 5 |
| UNKNOWN OR OTHER | 5 |
| FUEL/PROPULSION SYSTEM | 5 |
| ENGINE AND ENGINE COOLING | 4 |
| AIR BAGS | 4 |
| SERVICE BRAKES, HYDRAULIC | 4 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 3 |
| SUSPENSION:REAR | 3 |
| STEERING:COLUMN | 3 |
| WHEELS | 3 |
| VEHICLE SPEED CONTROL:CRUISE CONTROL | 2 |
TRAILER HITCHES
ON CERTAIN SPORT UTILITY VEHICLES, THE ACCESSORY TOW HITCH ATTACHMENT BOLTS MAY NOT HAVE BEEN TIGHTENED TO THE PROPER SPECIFICATION.
STEERING:COLUMN
NISSAN IS RECALLING CERTAIN MODEL YEAR 2002-2004 FRONTIER VEHICLES MANUFACTURED FROM JULY 9, 2001 THROUGH OCTOBER 20, 2004, AND MODEL YEAR 2002-2004, XTERRA VEHICLES MANUFACTURED FROM JULY 9, 2001, THROUGH JANUARY 6, 2005. OVER TIME CORROSION MAY FORM IN THE LOWER STEERING COLUMN JOINT AND LIMIT MO
EQUIPMENT
CERTAIN HOPKINS AFTERMARKET TRAILER BRAKE CONTROL CONNECTION HARNESSES SOLD FOR USE ON CERTAIN MODELS OF NISSAN VEHICLES WHICH ARE LISTED ABOVE. THE INTERNAL PART NUMBERS WITHIN HOPKINS ARE: 1010476025, 1040376025, 1110476025, 1170376025, 1290376025, 1010476035, 1040376035, 1110476035, 1170376035,
I have been in three accidents, of decent speed, and my airbags never deployed. I was told to report that.
Water pump went out replace water pump motor blown
I took my xterra to get inspected 12/27/2024. I was informed I have a recall on this vehicle.
My vehicle has been in 3 accidents. Being rear-ended at 70MPH, again six months later at 60MPH, then the forward vehicle slammed their brakes, and I hit them at around 30MPH. In any of these accidents, NONE of my airbags deployed.
UNKNOWN. Wanting to make a recall appointment that was reported on my SMOG check.
THE STEERING WEAL IT'S BECOMING STIFF AND IS BECOMING HARD TO MANEUVER AROUND AND IT MIGHT AFFECT MY DRIVING AND I'M SCARED I MIGHT CRASH AND THIS IS THE ONLY VEHICLE I HAVE AND OWN AND HAVE NO OTHER MEANS TO PURCHASE ANOTHER CAR. I WAS HEADING TO WORK AND I TRIED TURNING ON THE CORNER AND IT JUST BECAME HARD TO STEER THE STEERING WEAL.
SPEEDS OVER 60 HITS A BUMP AND STARTS ROCKING AND BOUNCING
Mileage: 150,000
SPEEDS OVER 60 HITS A BUMP AND STARTS ROCKING AND BOUNCING
Mileage: 150,000
SPEEDS OVER 60 HITS A BUMP AND STARTS ROCKING AND BOUNCING
Mileage: 150,000
WHEN DRIVING MY XTERRA, IT LOSES POWER AND CUTS OUT ON ME. THIS IS VERY DANGEROUS AND CUTS COMPLETELY OFF WHEN I'M ACCELERATING. THERE IS A DECLARATION AND THEN THE VEHICLE WON'T CRANK OR START LEAVING ME STRANDED. THIS IS NOT THE FIRST TIME OVER YEARS THAT THE XTERRA HAS CUT OFF ON ME. ALL DASHBOARD SYSTEMS STOP COMPLETELY WHEN IT HAPPENS. I HAVE NO CONTROL OVER THE CAR WHEN IT HAPPENS.
Mileage: 220,715
WHEN DRIVING MY XTERRA, IT LOSES POWER AND CUTS OUT ON ME. THIS IS VERY DANGEROUS AND CUTS COMPLETELY OFF WHEN I'M ACCELERATING. THERE IS A DECLARATION AND THEN THE VEHICLE WON'T CRANK OR START LEAVING ME STRANDED. THIS IS NOT THE FIRST TIME OVER YEARS THAT THE XTERRA HAS CUT OFF ON ME. ALL DASHBOARD SYSTEMS STOP COMPLETELY WHEN IT HAPPENS. I HAVE NO CONTROL OVER THE CAR WHEN IT HAPPENS.
Mileage: 220,715
WHEN DRIVING MY XTERRA, IT LOSES POWER AND CUTS OUT ON ME. THIS IS VERY DANGEROUS AND CUTS COMPLETELY OFF WHEN I'M ACCELERATING. THERE IS A DECLARATION AND THEN THE VEHICLE WON'T CRANK OR START LEAVING ME STRANDED. THIS IS NOT THE FIRST TIME OVER YEARS THAT THE XTERRA HAS CUT OFF ON ME. ALL DASHBOARD SYSTEMS STOP COMPLETELY WHEN IT HAPPENS. I HAVE NO CONTROL OVER THE CAR WHEN IT HAPPENS.
Mileage: 220,715
COOLANT IN TRANSMISSION! BOUGHT NEW IN MARCH OF 2015. WAS DRIVING ON I-10 IN BILOXI AND IT STARTED SMELLING LIKE A BURNT RUBBER SMELL AND IT STARTED SMOKING! PULLED OVER AND GOT OUT OF IT! LEFT ME AND MY DAUGHTER STRANDED ON THE SIDE OF THE HIGHWAY! *TR
Mileage: 168,000
FUEL GAUGE REGISTERING IMPROPERLY. ONLY SHOWS 3/4 TANK UPON FILLING TANK FULL AND WILL NOT DROP UPON USAGE OF FUEL. GAUGE HAS ONLY DROPPED ONCE SINCE I HAVE OWNED THE VEHICLE.
FUEL GAUGE REGISTERING IMPROPERLY. ONLY SHOWS 3/4 TANK UPON FILLING TANK FULL AND WILL NOT DROP UPON USAGE OF FUEL. GAUGE HAS ONLY DROPPED ONCE SINCE I HAVE OWNED THE VEHICLE.
WHEN VEHICLE IS STARTED, THE BRAKE LIGHTS WILL STAY LIT AS IF YOU WERE PRESSING THE BRAKE EVEN WHEN ENGINE IS OFF, CRUISE CONTROL WILL NOT SET EITHER SO YOU CAN TURN IT ON BUT WILL NOT ENGAGE. IT MAY HAVE SOMETHING TO DO WITH THE CRUISE CONTROL SWITCH LOCATED BY THE BRAKE PEDAL. I'VE FASHIONED A SPACER TO SLIDE IN BETWEEN THE BRAKE AND SWITCH SO THEY'LL GO OFF WHEN I'M NOT DRIVING. I WAS JUST CURIOUS AS IF THERE IS A RECALL TO THIS OR IF I HAVE TO ACTUALLY REPLACE THE PART MY SELF.
Mileage: 130,000
TL* THE CONTACT OWNS A 2004 NISSAN XTERRA. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO COURTESY NISSAN (1777 N CENTRAL EXPY, RICHARDSON, TX 75080) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 10V554000 (STEERING). AFTER RETRIEVING THE VEHICLE FROM THE DEALER, IT WAS DISCOVERED THAT THE STEERING WHEEL WAS LOOSE. THE CONTACT STATED THAT THE STEERING WHEEL WAS ABLE TO TURN THREE INCHES TO THE RIGHT OR LEFT, BUT THE WHEELS FAILED TO MOVE. THE CONTACT ALSO STATED THAT A LOUD NOISE WAS HEARD COMING FROM THE FRONT DRIVER'S SIDE TIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO ANOTHER DEALER BECAUSE COURTESY NISSAN HAD LOST THE VEHICLE FOR SEVERAL DAYS. THE APPROXIMATE FAILURE MILEAGE WAS 212,000.*PM CONSUMER STATED DEALER WANTED THE VEHICLE TO BE LEFT A THE DEALER FOR 2 WEEKS BUT CONSUMER COULD NOT, WITHOUT A LOANER, DUE TO WORK.*JB
Mileage: 212,000
I HAVE CHANGED MY FUEL PUMP 11 TIMES IN TWO YEARS SOMETHING AIN'T RIGHT
Mileage: 50,000
GOT INTO MY CAR ONE DAY AND UPON TRYING TO CRANK IT , WHEN TURNING THE KEY IT HESITATED TO CRANK AND FINALLY DID SO. WHEN I REACHED MY DESTINATION, WHEN I LEFT MY CAR WOULD JUST NOT CRANK. NO CLICKS. LIGHTS WORK FINE. NOTHING IS WRONG WITH SECURITY, BATTERY. JUST REPLACED THE STARTER AROUND OCT OF LAST YEAR.
GOT INTO MY CAR ONE DAY AND UPON TRYING TO CRANK IT , WHEN TURNING THE KEY IT HESITATED TO CRANK AND FINALLY DID SO. WHEN I REACHED MY DESTINATION, WHEN I LEFT MY CAR WOULD JUST NOT CRANK. NO CLICKS. LIGHTS WORK FINE. NOTHING IS WRONG WITH SECURITY, BATTERY. JUST REPLACED THE STARTER AROUND OCT OF LAST YEAR.
Driver Airbag Inflator Rupture
Inner Tie Rod Failures
Side curtain air bags may deploy inadvertently
Reduced Power After Engine Stall
Loss of motive power due to broken crankshaft with no ability to restart.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.