Total Complaints
223 filings
NISSAN ROGUE · model year
223 NHTSA complaints, 18 crash reports, and 1 active recall for this specific cohort.
NHTSA overall rating
4 / 5 ★
New Car Assessment Program
The 2020NISSANROGUE carries 223 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 18 crashes, 6 fires, 6 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 4/5 rating, with 4/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2020 ROGUE is forward collision avoidance: automatic emergency braking with 43 filings, followed by unknown or other (32) and service brakes (30). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 54 investigation files overlapping the 2020 ROGUE, and 5 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
223 filings
Crashes Reported
18 reports
Source
NHTSA ODI
Federal complaints database
Above median complaint volume — review patterns below.
| Component | Count |
|---|---|
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 43 |
| UNKNOWN OR OTHER | 32 |
| SERVICE BRAKES | 30 |
| ELECTRICAL SYSTEM | 24 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 21 |
| AIR BAGS | 8 |
| ENGINE | 7 |
| SEATS | 7 |
| SUSPENSION | 7 |
| STRUCTURE:BODY | 6 |
| VEHICLE SPEED CONTROL | 5 |
| STEERING | 4 |
| POWER TRAIN | 4 |
| EXTERIOR LIGHTING | 4 |
| SEAT BELTS | 4 |
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
My 2020 Nissan Rogue has 28,000 miles. It was purchased new in June 2021. I began hearing a knocking noise that seem to migrate around most areas of the car almost a year ago (early 2025). The Nissan dealership now tells me that all the bushings in the suspension/steering system are failing. When I looked online, and there are apparently thousands of this failure reported for the Nissan Rogue dating back to before 2018 models. This is widely reported a systemic problem with the Nisan Rogue. It involves serious safety issues. How can it not be subject to recall?
My 2020 Nissan Rogue has 28,000 miles. It was purchased new in June 2021. I began hearing a knocking noise that seem to migrate around most areas of the car almost a year ago (early 2025). The Nissan dealership now tells me that all the bushings in the suspension/steering system are failing. When I looked online, and there are apparently thousands of this failure reported for the Nissan Rogue dating back to before 2018 models. This is widely reported a systemic problem with the Nisan Rogue. It involves serious safety issues. How can it not be subject to recall?
Malfunction light appears. Car slows and full pressure on gas pedal causes car to "bulk" (increase then decrease in speed with jerking feeling). Eventually check engine light appears. Have taken to dealership, but because no lights appeared while there they could not find any problem. Told to bring to them when light is on , however this happens most often when they are not open. Now (12/26/25) being told they are booked out for 3 weeks before they can even check it and if no warning lights on, they can not diagnose problems. This problem is intermittent and started more than one year ago with at least 4 trips to dealership.1
Started the car and then the engine caught fire. Front of the car is completely charred and fire had to be put out by the fire department. Car is totaled now. This complaint has been raised with Nissan Consumer Affairs.
Started the car and then the engine caught fire. Front of the car is completely charred and fire had to be put out by the fire department. Car is totaled now. This complaint has been raised with Nissan Consumer Affairs.
The contact owned a 2020 Nissan Rogue. The contact stated while driving approximately 20 MPH during rush hour traffic, the contact became aware of a chemical odor, and within seconds there was black smoke entering the cabin of the vehicle. The contact immediately pulled over and there were flames coming from under the hood. The contact stated that there was a MIL warning light illuminated after the flames started. The contact was locked and trapped inside the burning vehicle. The contact was frantically trying to roll the windows down because the vehicle failed to turn off. The contact was then able to roll the rear driverâs side window down and a bystander was able enter into the rear driver side window, unlock the door, and pull the contact from the vehicle. The Fire Department was called to the scene and extinguished the fire. The vehicle was first towed to Redmond Towing in Alexandria VA and was deemed to be a total loss. A Police Department and Fire Department report was taken a
Mileage: 27,000
Our 2020 Nissan Rouge SV has experienced a failure of the driver door electric door actuator. It will not lock using the electric door lock buttons inside the car, the button on the exterior door handle, or using the FOB. The result is that you think the car is locked, but the driver door is NOT locked and opening the door causes the car alarm to go off (the car thinks it is locked). The lock can be manually locked and unlocked using the manual actuator (inside the car on the handle). This problem is described on the internet and there is at least one class action lawsuit in discussion (https://sauderschelkopf.com/automotive/nissan-altima-and-rogue-door-lock-failure-class-action-investigation/). This failure could result in safety issues (thinking the door is locked when it is not) both while driving at highway speeds or during an emergency exit scenario where you cannot unlock the door. I think it should be a mandatory recall to fix these door locks by Nissan. In the meantime, I wil
The car door lock actuator failed prematurely. Part should last 10 to 20 years. It's not locking the door or if it is locked it won't let you in or out. Big issue regarding safety. I know past models had a recall. Unfortunately haven't heard anything on it for my model year. Getting repair done for my own safety out of pocket.
The contact owns a 2020 Nissan Rogue. The contact stated that upon starting the vehicle, the air bag warning light illuminated on the instrument panel. The vehicle was taken to a dealer, where a diagnostic test was performed. The contact was informed that a module located underneath the passengerâs seat needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 55,000.
Mileage: 55,000
THE VEHICLE HAS ACTIVATED A FALSE AEB ON SEVERAL OCASSIONS SINCE I PURCHASED THE VEHICLE. I IMMEDIATELY TOOK IT BACK TO NISSAN AND THEY STATED THERE WERE NO RECALLS AND THE VEHICLE SEEMED TO HAVE NO ISSUES. I'VE HAD THE VEHICLE FOR 5 YEARS AND IT CONTINUES TO OCCUR, NEARLY CAUSING A TRAFFIC COLLISION.
THE VEHICLE HAS ACTIVATED A FALSE AEB ON SEVERAL OCASSIONS SINCE I PURCHASED THE VEHICLE. I IMMEDIATELY TOOK IT BACK TO NISSAN AND THEY STATED THERE WERE NO RECALLS AND THE VEHICLE SEEMED TO HAVE NO ISSUES. I'VE HAD THE VEHICLE FOR 5 YEARS AND IT CONTINUES TO OCCUR, NEARLY CAUSING A TRAFFIC COLLISION.
THE VEHICLE HAS ACTIVATED A FALSE AEB ON SEVERAL OCASSIONS SINCE I PURCHASED THE VEHICLE. I IMMEDIATELY TOOK IT BACK TO NISSAN AND THEY STATED THERE WERE NO RECALLS AND THE VEHICLE SEEMED TO HAVE NO ISSUES. I'VE HAD THE VEHICLE FOR 5 YEARS AND IT CONTINUES TO OCCUR, NEARLY CAUSING A TRAFFIC COLLISION.
while driving the car, sometimes the collision light will come on and the car will automatically stat braking even through there are no car in-front or around.
while driving the car, sometimes the collision light will come on and the car will automatically stat braking even through there are no car in-front or around.
The contact owns a 2020 Nissan Rogue. The contact stated that the vehicle had been parked at the residence for approximately two hours when she looked out her window and noticed that the vehicle had caught fire. There were no warning lights prior to the failure. There were no reported injuries. The fire department was able to extinguish the fire. There was no reported crash, police report, or air bag deployment. The local dealer was not notified. The vehicle was not diagnosed or repaired. The manufacturer was not contacted regarding the incident. The approximate failure mileage was 140,000.
Mileage: 140,000
The front driver and passenger door lock do not function properly. Both with key locks and in door lock switches. The car has less than 35k miles.
July 1,2025 my car came to a complete stop heading to work and turned off due to engine malfunction. The engine light is the only light that lights up. I called Nissan they stated that currently they had an open recall that will go into effect in August due to engine failures. By Thursday state wide announcement was made on the radio that there is a recall on Nissan rogues and other models for failure engine. I have had my car for 3 years and this is a 2020 year of make. I am highly disappointed bc I have been without a car since July 1st. I want it to be known that the 2020 of Nissan rogue is affected by engine failure as well. And I am looking forward to receiving a notice from Nissan as stated end of august for diagnosis and repair.
The contact owns a 2020 Nissan Rogue. The contact stated that while the vehicle was parked, the rear passengerâs side occupant was unable to release the seat belt buckle. After an extended attempt to assist, the contact observed that the seat belt continued to tighten and would not release, prompting the contact to cut the seat belt strap. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 128,000.
Mileage: 128,000
I am writing what I think is a safety issue on a 2020 Nissan Rogue S. Left my house to go to a local store. When I park, I normally press the internal lock button and not the lock button on fob. I exited the vehicle and closed the door. Came back to vehicle, for some reason I just grabbed the door, not using the key fob, nor the ignition key to enter, and the driver side door opened. I questioned myself what just happened. I did not think much of it. Well I made another stop. I parked, pressed internal button, exited and closed door. I came back and pull driver side door handle and the door was unlocked again. So while parked I tried to diagnosis why the door was unlocked again. I used the internal lock button first, all but the driver side door lock, I used the lock button on the key fob, same thing. tried the ignition key, it would lock and unlock. So when I got home I tried to get it to work again, but to no avail. I tried looking in the vehicle setting, watch you tube videos etc.
The key fob and vehicle are not "reading" each other. The Rogue doesn't recognize the key. This has left me unable to start the vehicle on numerous occasions and I have been stranded.
Driver Airbag Inflator Rupture
Inner Tie Rod Failures
Side curtain air bags may deploy inadvertently
Reduced Power After Engine Stall
Loss of motive power due to broken crankshaft with no ability to restart.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.