2011 NISSAN QUEST

ELECTRICAL SYSTEM:SOFTWARE

NISSAN IS RECALLING CERTAIN MODEL YEAR 2011-2012 NISSAN QUEST VEHICLES, MANUFACTURED FROM JULY 29, 2010, THROUGH FEBRUARY 21, 2012. DUE TO SOFTWARE PROGRAMMING, WHILE DRIVING AT SLOW SPEEDS OR IDLING ON A DECLINE WITH ¼ TANK FUEL OR LESS, THERE MAY BE AN INSUFFICIENT SUPPLY OF FUEL TO THE ENGINE.

My vehicle is experiencing the issue under Recall NHTSA ID 12V076000: fuel supply issue that could cause engine stalling. Specifically, due to a programming error, the fuel pump might not supply enough fuel to the engine when driving at slow speeds or idling downhill with a ¼ tank or less of fuel.

The contact owns a 2011 Nissan Quest. The contact stated while driving at various speeds, the vehicle started jerking and became inoperable. The check engine warning light was illuminated. The vehicle was towed to the residence. The vehicle had been diagnosed by an independent mechanic. The contact was informed that the failure was due to a faulty transmission. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 165,000.

Mileage: 165,000

Van became sluggish when coming to the busy intersection. When I tried to accelerate when light changed, engine light came on and van would not go over 5mph. I was almost hit. Codes were run by a mechanic. Four internal transmission codes are present. Was told that the Quest has a transmission known for these problems. We could've been killed from the vehicle not moving with traffic.

If I push the brakes to make the car stop, then try to have it accelerate again, like at a stop sign or anything, the gas pedal feels like it’s not doing anything, and the car doesn’t start for like 5 seconds, then when it does it goes about 5 mph for like 500 feet, then it goes back to normal, and because of this we feel it’s not safe to operate. This happens every time I drive it, so I only feel safe on not very populated roads driving it.

If I push the brakes to make the car stop, then try to have it accelerate again, like at a stop sign or anything, the gas pedal feels like it’s not doing anything, and the car doesn’t start for like 5 seconds, then when it does it goes about 5 mph for like 500 feet, then it goes back to normal, and because of this we feel it’s not safe to operate. This happens every time I drive it, so I only feel safe on not very populated roads driving it.

On April 19, 2022, I was driving home after picking up my son. The traffic was bumper to bumper. And as I sat in traffic, when I moved my foot from the brake to the accelerator, the vehicle would not move. So while sitting in traffic, and the traffic began to move, I could not move. So I turned the car off, and turned it back on, and I was able to move enough to get the vehicle on to the shoulder of traffic. My father came and changed the battery, and I was able to start the car and drive home, which was 30 minutes away. Two days later, same thing happened again. After driving the vehicle for a delivery, I was on my way to get some gas. And as I turned from one street to another, the vehicle stalled on me as I was turning slow. The vehicle would not start up at all. So I had to call a towing service to tow the vehicle home. According to some people online, the problem could be in the CVT transmission overheating, or it could possibly be a software issue. The 2011 Nissan Quest were a pa

On April 19, 2022, I was driving home after picking up my son. The traffic was bumper to bumper. And as I sat in traffic, when I moved my foot from the brake to the accelerator, the vehicle would not move. So while sitting in traffic, and the traffic began to move, I could not move. So I turned the car off, and turned it back on, and I was able to move enough to get the vehicle on to the shoulder of traffic. My father came and changed the battery, and I was able to start the car and drive home, which was 30 minutes away. Two days later, same thing happened again. After driving the vehicle for a delivery, I was on my way to get some gas. And as I turned from one street to another, the vehicle stalled on me as I was turning slow. The vehicle would not start up at all. So I had to call a towing service to tow the vehicle home. According to some people online, the problem could be in the CVT transmission overheating, or it could possibly be a software issue. The 2011 Nissan Quest were a pa

The electrical system failed that connected the radio, navigation system and back up camera around four to five months after receiving bill of sale. When parked or stopped the vehicle stalls by dimming of lights and making a kind of stalling sound. The windows sometimes tend to slowly wind up or down(electrical). My safety and that of others were put at risk because of the electrical issues and so the vehicle is notable to perform at the level it should. The vehicle was inspected by a certified auto mechanic and was confirmed that it was an electrical issue. No warning was detected that i am aware of.

The electrical system failed that connected the radio, navigation system and back up camera around four to five months after receiving bill of sale. When parked or stopped the vehicle stalls by dimming of lights and making a kind of stalling sound. The windows sometimes tend to slowly wind up or down(electrical). My safety and that of others were put at risk because of the electrical issues and so the vehicle is notable to perform at the level it should. The vehicle was inspected by a certified auto mechanic and was confirmed that it was an electrical issue. No warning was detected that i am aware of.

The electrical system failed that connected the radio, navigation system and back up camera around four to five months after receiving bill of sale. When parked or stopped the vehicle stalls by dimming of lights and making a kind of stalling sound. The windows sometimes tend to slowly wind up or down(electrical). My safety and that of others were put at risk because of the electrical issues and so the vehicle is notable to perform at the level it should. The vehicle was inspected by a certified auto mechanic and was confirmed that it was an electrical issue. No warning was detected that i am aware of.

The contact owns a 2011 Nissan Quest. The contact stated while attempting to park the vehicle, the vehicle stalled without warning. There was no warning light illuminated. The vehicle was towed to a local mechanic but was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 12V076000 (Electrical System, Fuel System, Gasoline) however, the VIN was not included. The manufacturer was informed of failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 80,000.

Mileage: 80,000

The contact owns a 2011 Nissan Quest. The contact stated while attempting to park the vehicle, the vehicle stalled without warning. There was no warning light illuminated. The vehicle was towed to a local mechanic but was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 12V076000 (Electrical System, Fuel System, Gasoline) however, the VIN was not included. The manufacturer was informed of failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 80,000.

Mileage: 80,000

I WAS TRAVELING ON THE HIGHWAY AT NIGHT WITH MY DAUGHTER AND MY TWO GRANDKIDS. WHEN I NOTICED THAT THE CAR STARTED TO STOP AND THEN GOT OFF THE HIGHWAY AND CAME TO A STOPLIGHT THE CAR COMPLETELY SHUT DOWN. EVERYTHING COMPLETELY WENT OFF THE CAR WOULD NOT START, THE ELECTRICAL SYSTEM ALSO WENT DOWN THERE WAS NO POWER ANYWHERE IN THE VEHICLE. I THEN CONTACTED NISSAN CONSUMER AFFAIRS AND REPORTED THE ISSUE. THEY ADVISED ME TO TAKE IT INTO THE NISSAN DEALER AND HAVE IT DIAGNOSED. WHILE AT THE NISSAN DEALER THE REPAIRMAN THERE WERE THREE INFORMED ME THAT THERE HAD BEEN A CVT MALFUNCTIONING ISSUE WITH THIS TYPE OF VEHICLE. DURING THE TIME THAT I WAS AT NISSAN HAVING MY VEHICLE DIAGNOSE, THERE WERE TWO OTHER SAME MAKE AND MODEL OF MY VEHICLE THERE FOR THE SAME REASON. AND UNFORTUNATELY FOR ME THIS HAS BEEN AN ONGOING ISSUE AND NISSAN WAS AWARE OF IT. WHEN THIS VEHICLE WAS MANUFACTURED THEY HAD SEVERAL CVT ISSUES. AT ONE POINT THEY PUT OUT A NOTICE TO ALL OF THOSE AFFECTED FOR THE RECON. ONC

Mileage: 76,000

I WAS TRAVELING ON THE HIGHWAY AT NIGHT WITH MY DAUGHTER AND MY TWO GRANDKIDS. WHEN I NOTICED THAT THE CAR STARTED TO STOP AND THEN GOT OFF THE HIGHWAY AND CAME TO A STOPLIGHT THE CAR COMPLETELY SHUT DOWN. EVERYTHING COMPLETELY WENT OFF THE CAR WOULD NOT START, THE ELECTRICAL SYSTEM ALSO WENT DOWN THERE WAS NO POWER ANYWHERE IN THE VEHICLE. I THEN CONTACTED NISSAN CONSUMER AFFAIRS AND REPORTED THE ISSUE. THEY ADVISED ME TO TAKE IT INTO THE NISSAN DEALER AND HAVE IT DIAGNOSED. WHILE AT THE NISSAN DEALER THE REPAIRMAN THERE WERE THREE INFORMED ME THAT THERE HAD BEEN A CVT MALFUNCTIONING ISSUE WITH THIS TYPE OF VEHICLE. DURING THE TIME THAT I WAS AT NISSAN HAVING MY VEHICLE DIAGNOSE, THERE WERE TWO OTHER SAME MAKE AND MODEL OF MY VEHICLE THERE FOR THE SAME REASON. AND UNFORTUNATELY FOR ME THIS HAS BEEN AN ONGOING ISSUE AND NISSAN WAS AWARE OF IT. WHEN THIS VEHICLE WAS MANUFACTURED THEY HAD SEVERAL CVT ISSUES. AT ONE POINT THEY PUT OUT A NOTICE TO ALL OF THOSE AFFECTED FOR THE RECON. ONC

Mileage: 76,000

I WAS TRAVELING ON THE HIGHWAY AT NIGHT WITH MY DAUGHTER AND MY TWO GRANDKIDS. WHEN I NOTICED THAT THE CAR STARTED TO STOP AND THEN GOT OFF THE HIGHWAY AND CAME TO A STOPLIGHT THE CAR COMPLETELY SHUT DOWN. EVERYTHING COMPLETELY WENT OFF THE CAR WOULD NOT START, THE ELECTRICAL SYSTEM ALSO WENT DOWN THERE WAS NO POWER ANYWHERE IN THE VEHICLE. I THEN CONTACTED NISSAN CONSUMER AFFAIRS AND REPORTED THE ISSUE. THEY ADVISED ME TO TAKE IT INTO THE NISSAN DEALER AND HAVE IT DIAGNOSED. WHILE AT THE NISSAN DEALER THE REPAIRMAN THERE WERE THREE INFORMED ME THAT THERE HAD BEEN A CVT MALFUNCTIONING ISSUE WITH THIS TYPE OF VEHICLE. DURING THE TIME THAT I WAS AT NISSAN HAVING MY VEHICLE DIAGNOSE, THERE WERE TWO OTHER SAME MAKE AND MODEL OF MY VEHICLE THERE FOR THE SAME REASON. AND UNFORTUNATELY FOR ME THIS HAS BEEN AN ONGOING ISSUE AND NISSAN WAS AWARE OF IT. WHEN THIS VEHICLE WAS MANUFACTURED THEY HAD SEVERAL CVT ISSUES. AT ONE POINT THEY PUT OUT A NOTICE TO ALL OF THOSE AFFECTED FOR THE RECON. ONC

Mileage: 76,000

WHEN THE VAN HAS 1/4 OR LESS OF GAS AND IS ON AN SLIGHT INCLINE. THE VAN WILL NOT START ONLY WILL START AGAIN WHEN YOU PUT IN 5 GALLONS OF GAS. I HAVE DROVE THIS VAN LIKE THIS FOR ALMOST A YEAR MAKING SURE IT IS HALF TO FULL TANK OF GAS. NOW I AM HAVING PROBLEMS EVEN WITH THE TANK FULL GOING UP INCLINES WANTING TO STALL EVEN WITH THE GAS PETAL PUSHED ITS NOT SENDING THE SIGNAL TO THE FUEL.

Mileage: 113,000

TL* THE CONTACT OWN A 2011 NISSAN QUEST. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY AT A TRAFFIC LIGHT AND ATTEMPTING TO MAKE A LEFT TURN, THE VEHICLE BEGAN TO STALL. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE CONTINUED TO DRIVE THE VEHICLE AND 20 MINUTES LATER EXPERIENCED THE FAILURE WHILE DRIVING UPHILL. THE CONTACT CALLED NISSAN OF SALEM (2755 MISSION ST SE, SALEM, OR 97302, (503) 581-3849) AND ABC NISSAN (1300 E CAMELBACK RD, PHOENIX, AZ 85014, (602) 682-4468) AND THE DEALERS WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 12V076000 (ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 159,000.

Mileage: 159,000

TL* THE CONTACT OWN A 2011 NISSAN QUEST. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY AT A TRAFFIC LIGHT AND ATTEMPTING TO MAKE A LEFT TURN, THE VEHICLE BEGAN TO STALL. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE CONTINUED TO DRIVE THE VEHICLE AND 20 MINUTES LATER EXPERIENCED THE FAILURE WHILE DRIVING UPHILL. THE CONTACT CALLED NISSAN OF SALEM (2755 MISSION ST SE, SALEM, OR 97302, (503) 581-3849) AND ABC NISSAN (1300 E CAMELBACK RD, PHOENIX, AZ 85014, (602) 682-4468) AND THE DEALERS WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 12V076000 (ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 159,000.

Mileage: 159,000

WHEN DRIVING DOWN THE ROAD MY VAN WILL START JERKING LIKE IT'S NOT GETTING ENOUGH FUEL. I HAD IT CHECKED OUT AND THE MECHANIC COULD FIND NOTHING WRONG WITH IT. WE DRIVE AROUND AND IT WOULDN'T ACT UP. SINCE THEN, I'VE NOTICED IT DOES WHEN WHEN USING THE WINDSHIELD WIPERS.

Mileage: 140,000

WHEN DRIVING DOWN THE ROAD MY VAN WILL START JERKING LIKE IT'S NOT GETTING ENOUGH FUEL. I HAD IT CHECKED OUT AND THE MECHANIC COULD FIND NOTHING WRONG WITH IT. WE DRIVE AROUND AND IT WOULDN'T ACT UP. SINCE THEN, I'VE NOTICED IT DOES WHEN WHEN USING THE WINDSHIELD WIPERS.

Mileage: 140,000