Total Complaints
29 filings
NISSAN QUEST · model year
29 NHTSA complaints, 2 crash reports, and 2 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2009NISSANQUEST carries 29 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 2 crashes, 1 fire, 4 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2009 QUEST is fuel/propulsion system with 5 filings, followed by steering (3) and structure:body:door (3). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 54 investigation files overlapping the 2009 QUEST, and 5 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
29 filings
Crashes Reported
2 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| FUEL/PROPULSION SYSTEM | 5 |
| STEERING | 3 |
| STRUCTURE:BODY:DOOR | 3 |
| ENGINE | 3 |
| SERVICE BRAKES, HYDRAULIC | 2 |
| SERVICE BRAKES | 2 |
| ELECTRICAL SYSTEM | 2 |
| UNKNOWN OR OTHER | 2 |
| LATCHES/LOCKS/LINKAGES | 1 |
| ELECTRICAL SYSTEM:12V/24V/48V BATTERY | 1 |
| ELECTRONIC STABILITY CONTROL (ESC) | 1 |
| STRUCTURE:BODY | 1 |
| SEATS | 1 |
| VEHICLE SPEED CONTROL | 1 |
| AIR BAGS | 1 |
AIR BAGS:FRONTAL
Nissan North America, Inc. (Nissan) is recalling certain 2008-2011 Titan, Frontier, Xterra, Pathfinder, Armada, and 2008-2009 Quest vehicles. The resin emblem on the driver's air bag cover may develop cracks and detach during air bag deployment.
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
NISSAN IS RECALLING CERTAIN MODEL YEAR 2008-2010 TITAN, ARMADA, AND INFINITI QX56, AND MODEL YEAR 2008-2009 NISSAN QUEST VEHICLES. THE BRAKE PEDAL PIVOT PIN END WAS NOT SPIN-FORMED TO SPECIFICATION DURING THE MANUFACTURING PROCESS OF THE BRAKE PEDAL ASSEMBLY. THE PIVOT PIN COULD SLIDE AND CAUSE TH
The contact owned a 2009 Nissan Quest. The contact stated while driving 40 MPH, she did not notice that the traffic light had turned red and continued driving. Another oncoming vehicle made a left turn in front of her. The contact stated that she swerved and the front end of the vehicle hit a pole. The contact saw smoke coming from underneath the hood. The air bags failed to deploy. The contact hit her chest against the steering wheel. Bystanders assisted the contact out of the vehicle. The contact was transported to the local hospital. The contact was then transported to the Trauma unit of another hospital. The contact sustained a broken sternum and broken left and right ribs. The contact stated that she spent 10 days in the trauma unit, and she also received home health assistance. The vehicle was towed to a tow lot, where it was totaled. A police report was filed. The contact later received notification of NHTSA Campaign Number:Â 23V067000Â (Air Bags) that she related to the failure
The contact owns a 2009 Nissan Quest. The contact stated that the passenger's side rear sliding door inadvertently opened while the vehicle was locked. Additionally, there was water build-up in the passenger's side rear sliding door track and an unknown burn mark on the floorboard. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 116,521.
Mileage: 116,521
Power window motor repeatedly goes out on the driver's side. The passenger door that opens automatically by the button has a motor that does not stay working.
Power window motor repeatedly goes out on the driver's side. The passenger door that opens automatically by the button has a motor that does not stay working.
STEERING LOCKS UP AT LOW/HIGH SPEEDS. RACK AND PINION COMES APART INTERNALLY. CAN CAUSE ACCIDENT/DEATH. FIRST STEERING WILL BE SLOW IN COLD WEATHER MAKING NOISE SECOND METAL SHOWS UP IN POWER STEERING RESIVORE THIRD A DRAGGING POPPING NOISE FROM STEERING FORTH FAILURE STEERING SYSTEM. COULD BREAK LEAVING TIRES TO SEPARATE IN THE V PATTERN OR LOCK UP CAUSING LOSS OF STEERING. THIS VEHICLE LOCKED UP UNEXPECTEDLY ON A SIDE STREET AT LOW SPEEDS. WHILE TURNING RIGHT. ABLE TO FREE UP TO AVOID GOING THROUGH A GARD RAIL (WITH A 60FT DROP OFF) ONLY TO HAVE LOCK UP AGAIN WHILE CORRECTING THE SUDDEN JAR AND GETTING OUT OF ONCOMING TRAFFIC. TO END UP IN A BUSINESS PARKING LOT.
AFTER COMPLETELY FUELING THE TANK, THE CAR RUNS FOR ABOUT 2 TO 3 MILES AND THEN BECOMES TO SAY THAT THAT FUELING TANK IS EMPTY. ITS BEEN OCCURRING FOR THE PAST 4 YEARS. WE'VE TRIED CHANGING THE FUEL PUMP AND THE FUEL CAP, BUT IT STILL CONTINUES TO SHOW THAT THE FUEL TANK IS EMPTY. WHILE DRIVING ON THE CITY STREETS, THE CAR WILL START GOING SLOW AND STOP BY ITS SELF AFTER SHOWING THAT THERE IS NOW GASOLINE. AFTERWARDS, IT WILL COMPLETELY SHUT DOWN AND AFTER A FEW MINUTES, IT STARTS TO RUN NORMALLY. THIS HAPPENS ABOUT EVERY 2 TO 3 DAYS.
Mileage: 120,000
WHEN I PUT MY CAR INTO REVERSE, THE CAR 'REVED UP' AND BEGAN MOVING FORWARD. WITH ALL OF MY MIGHT, I PUSHED DOWN ON THE BRAKES. THE CAR WAS STILL MOVING FORWARD, SO I THEN PUT THE CAR INTO 'PARK'. AT THAT POINT, IT MADE A HIDEOUS GRINDING NOISE, SO I IMMEDIATELY TURNED THE CAR OFF. ABOUT 30 SECONDS LATER, I STARTED THE CAR AND IT SOUNDED FINE. I THEN DROVE THE CAR HOME, (ABOUT 5 MILES), WITHOUT INCIDENT.
Mileage: 111,600
WHEN OUR VEHICLE WAS HIT ON THE DRIVERS SIDE THE DRIVERS SEAT RECLINED BACK CAUSING SERIOUS INJURIES. CURRENTLY THERE ARE ONLY RECALLS ON THE 2008 NISSAN QUEST PAWL SYSTEM. I DO NOT HAVE IMAGES BECAUSE EMS PUSHED THE SEATS FORWARD. THE VEHICLE WAS IN MOTION WHEN ANOTHER VEHICLE RAN A STOP SIGN AND HIT US AT A SPEED OVER 70 MPH.
Mileage: 119,000
ALL FOUR MOTOR MOUNTS HAVE GONE OUT WITHIN THE YEAR. DURING ONE INSTANCE 3 MOUNTS WENT OUT AT ONCE. I WAS DRIVING DOWN THE HIGHWAY WHEN I HEARD CLANKING NOISE. I IMMEDIATELY TOOK THE CAR INTO THE SHOP. WHILE THERE I WAS TOLD THIS IS A COMMON PROBLEM WITH THIS MODEL.
Mileage: 86,000
THE VEHICLE GAS GAUGE SHOWED 1/4 OF A TANK OF GAS. THE VEHICLE STOPPED. THERE WAS NO GAS IN THE TANK AND I HAD TO CALL FOR ASSISTANCE. THIS ALSO HAPPENED 6/6/15.
I WAS DRIVING CAR AND SLIP,TRACTION, AND ENGINE LIGHT CAME ON AND CAR STOPPED.THE CAR STARTED AGAIN, BUT WAS DRIVING VERY SLOW AND WAS STRUGGLING TO MOVE.
Mileage: 81,000
I WAS DRIVING CAR AND SLIP,TRACTION, AND ENGINE LIGHT CAME ON AND CAR STOPPED.THE CAR STARTED AGAIN, BUT WAS DRIVING VERY SLOW AND WAS STRUGGLING TO MOVE.
Mileage: 81,000
I WAS DRIVING CAR AND SLIP,TRACTION, AND ENGINE LIGHT CAME ON AND CAR STOPPED.THE CAR STARTED AGAIN, BUT WAS DRIVING VERY SLOW AND WAS STRUGGLING TO MOVE.
Mileage: 81,000
OUR GAS GAUGE INDICATED THAT WE HAD 1/4 TANK OF GAS. THE TANK WAS EMPTY. WE ENDED UP STRANDED ON THE HIGHWAY IN 80 DEGREE WEATHER WITH TWO YOUNG CHILDREN IN THE CAR TILL AAA WAS ABLE TO BRING US GAS. WE GOT TO THE GAS STATION AND FILLED UP AND THE TANK LITERALLY TOOK OVER 20 GALLONS, WHICH MEANS IT WAS COMPLETELY EMPTY EVEN THOUGH THE GAS GAUGE SAID WE STILL HAD 1/4 TANK. IN ADDITION, ONLY A FEW WEEKS BEFORE, WE HAD JUST REPLACED THE GAS GAUGE WITH A BRAND NEW, NISSAN GAS GAUGE. NISSAN HAS ALREADY ISSUED A RECALL ON 2009 QUESTS FOR THIS PROBLEM, BUT APPARENTLY MY QUEST'S VIN IS NOT AMONG THOSE RECALLED, SO THEY WON'T FIX THE PROBLEM WITHOUT MY PAYING A NISSAN DEALER FOR A DIAGNOSIS AND THEN WRITING A CLAIM. I THINK THIS IS RIDICULOUS AND THEY NEED TO EXPAND THE RECALL TO ALL 2009 NISSAN QUESTS. I SHOULD NOT BE CHARGED FOR A FIX THAT IS CLEARLY SPECIFIC TO THIS NISSAN VEHICLE'S PROBLEM. *TR
Mileage: 88,500
WE RECEIVED A LETTER ON JAN 9, 2015 FROM NISSAN NORTH AMERICA ADVISING THAT THERE WAS A POTENTIAL PROBLEM WITH THE FUEL GAUGE AND THAT WE MUST MAINTAIN AT LEAST A HALF TANK OF GAS UNTIL THEY REPAIRED THE PROBLEM. THEY ADVISED THEY WOULD CONTACT US WITHIN A FEW MONTHS TO DO SO. THEY HAVE NOT CONTACTED US IN ANY WAY. AS FAR AS WE KNOW WE MUST CONTINUE TO MAINTAIN THE GAS LEVEL. WHEN WE CALLED THEY SAID THERE WOULD NOT BE SENDING A LETTER RESCINDING THE FIRST LETTER'S REQUIREMENTS AND THAT ONLY THOSE CAR OWNERS NEEDING REPAIR WOULD RECEIVE A FOLLOWUP LETTER. THINK ABOUT THAT FOR A MINUTE. IF THEY ADVISE YOU BY LETTER THAT YOU MUST TAKE ACTION TO AVOID A PROBLEM, THEN THEY MUST ADVISE YOU THAT SUCH NO LONGER NEEDS TO BE DONE ALSO BY LETTER. PLEASE REQUIRE THEM TO DO SO TO ALL THE CAR OWNERS WHO THINK THEY HAVE A FUEL GAUGE PROBLEM. *TR
Mileage: 100,000
FUEL GAUGE GOES TO NEAR EMPTY AND THEN STARTS TO SHOW MORE GAS IN TANK THEN IS REALLY THERE. DRIVER RUNS RISK OF RUNNING OUT OF GAS BASED ON FAULTY READING ON FUEL GAUGE. *TR
Mileage: 85,000
THIS NISSAN QUEST HAD THE REAR BRAKE PADS CHANGED IN DECEMBER 2014. THIS WILL BE THE 3RD SET (INCLUDING THE ORIGINAL ONES WHEN PURCHASED) OF BRAKES ON THE REAR SINCE THE VEHICLE WAS PURCHASE NEW AT THE DEALER. THE FRONT BRAKE PADS ARE ALSO ON THEIR 3RD SET. THE DEALERSHIP STATES IT IS MY BRAKING HABITS MAKING THE PADS WEAR OUT SO QUICKLY. THE FRONT BRAKE PADS WEAR OUT AROUND 35,000- 37,000 MILES. THE REAR BRAKE PADS LAST AROUND 40,000 MILES. THE VEHICLE CURRENTLY HAS 86,000 MILES ON IT AND WAS PURCHASE NEW. I SPOKE TO THE DEALERSHIP AND INFORMED THEM THAT IF EITHER THE FRONT OR REAR BRAKE PADS WEAR OUT WITHIN THE SAME TIME AS THE PREVIOUS ONES HAD, THAT A NISSAN REPRESENTATIVE WOULD NEED TO INVESTIGATE. WITHIN ALL MY YEARS OF DRIVING AND OWING VEHICLES I HAVE NEVER HAD TO REPLACE BRAKES LIKE I HAVE ON THIS VEHICLE. *TR
Mileage: 36,000
SLIDING DOOR(S). WHILE REVIEWING OTHERS COMPLAINTS OF THE NISSAN QUEST, I FOUND I WAS NOT ALONE WITH THE MANUAL SLIDING DOORS. THE DRIVER SIDE MANUAL SLIDING DOOR GETS STUCK RANDOMLY, AND ONE MUST PULL ON IT SO HARD (TO GET IT OPEN), THAT ONE IS FEARFUL OF THE HANDLE BREAKING OFF. THIS ISSUE IS NOT AS BAD ON THE PASSENGER SIDE AS IT IS THE DRIVER'S SIDE. *TR
Mileage: 50,000
WAS TOLD BY THE DEALER THAT THE FRONT ENGINE MOUNT NEEDS TO BE REPLACED, AS IT WAS STARTING TO WEAR. THE ENGINE WAS NOT MOVING AT ALL AT THIS TIME. IN DECEMBER 2014 WAS TOLD AGAIN OF THE ENGINE MOUNT AT THE DEALER (ENGINE STILL NOT MOVING). SPOKE WITH MECHANIC REGARDING ISSUE AND WHY HE THINKS IT NEEDS REPLACING. I WAS SHOWN BY THE MECHANIC WHY HE THINKS IT NEEDED TO BE REPLACED. I TOLD THE MECHANIC AND THE SERVICE PERSONNEL THAT WITHIN ALL THE YEARS OF MY DRIVING AND THAT WITH ALL THE VEHICLES I HAVE OWNED I HAVE NEVER REPLACED AN ENGINE MOUNT. ASK MECHANIC IF THIS WAS AN ISSUE WITH ALL NISSAN'S OR JUST THE QUEST, THE RESPONSE I RECEIVED WAS ONLY THE QUEST. *TR
Mileage: 84,000
BOTH PASSENGER SIDE WINDOW HAVE A RATTLING NOISE. I BRING IN THE DEALER SEVERAL TIMES. HOWEVER, EVERY TIME IT GETTING WORSE. THIS IS IN 2009. FINALLY, JUST GIVE UP ON THIS. NISSAN REFUSE TO REPLACE WITH ANOTHER VEHICLE EVEN THOUGH IT WAS WITHIN 30 DAYS OF PURCHASE. THE DEALER SHIP AND NISSAN COMPANY WERE VERY DIFFICULT TO DEAL WITH. YOU GET THE RUN AROUND EACH TIME YOU VISIT. *TR
Mileage: 20
Driver Airbag Inflator Rupture
Inner Tie Rod Failures
Side curtain air bags may deploy inadvertently
Reduced Power After Engine Stall
Loss of motive power due to broken crankshaft with no ability to restart.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.