Total Complaints
651 filings
NISSAN QUEST · model year
651 NHTSA complaints, 10 crash reports, and 4 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2004NISSANQUEST carries 651 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 10 crashes, 19 fires, 52 injuries, and 4 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2004 QUEST is electrical system with 61 filings, followed by latches/locks/linkages:doors:latch (53) and power train:automatic transmission (38). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 4 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 54 investigation files overlapping the 2004 QUEST, and 5 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
651 filings
Crashes Reported
10 reports
Source
NHTSA ODI
Federal complaints database
Above median complaint volume — review patterns below.
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 61 |
| LATCHES/LOCKS/LINKAGES:DOORS:LATCH | 53 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 38 |
| STRUCTURE:BODY:DOOR | 30 |
| ENGINE AND ENGINE COOLING | 29 |
| POWER TRAIN | 29 |
| UNKNOWN OR OTHER | 24 |
| ENGINE | 23 |
| AIR BAGS | 22 |
| AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE | 18 |
| SERVICE BRAKES, HYDRAULIC | 17 |
| STRUCTURE:BODY | 16 |
| SEATS | 14 |
| TIRES | 14 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR | 14 |
SEATS:MID/REAR ASSEMBLY
ON CERTAIN MINI VANS EQUIPPED WITH A FOLDING THIRD ROW REAR SEAT, WHEN THE THIRD ROW SEAT IS RAISED FROM ITS STOWED POSITION, IT ENGAGES STRIKER BRACKETS, ONE ON EACH SIDE OF THE SEAT CUSHION. THE FOLD-AWAY STRIKER LOOP IS WELDED TO A MOUNTING BRACKET. THE STRIKER MAY BECOME DETACHED FROM ITS MOUN
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
ON CERTAIN MINIVANS EQUIPPED WITH A POWER SLIDING DOOR(S), AT AN AMBIENT TEMPERATURE BELOW APPROXIMATELY 40 DEGREES FAHRENHEIT, THE ACTUATOR FOR THE POWER SLIDING DOOR(S) MAY EXPERIENCE BINDING DUE TO AN OUT-OF-SPECIFICATION CONDITION. IN ORDER TO OPEN, CLOSE OR REVERSE A POWER SLIDING DOOR, THE SH
SEATS:MID/REAR ASSEMBLY
ON CERTAIN MINI VANS, THERE IS A SEAT ADJUSTMENT MECHANISM THAT CONTAINS EXPOSED MOVING COMPONENTS LOCATED AT THE REAR INSIDE EDGE OF THE SECOND ROW SEAT.
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE ADVANCED AIR BAG REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." THE AIR BAG FOR THE FRONT PASSENGER SEAT IS TO BE TURNED OFF (SO THAT IT DOES NOT INFLATE) WHEN CERTAIN OCCUPANTS, SUCH AS SMALL CHILDREN,
I entered 14 freeway by sierra hwy entrance, as soon as I got in the fwy and left the pedal gas to slow down to get into traffic my van lost power and the shut off complete, i was very fortunate that it happened at the entrance and the cars behind me were able to stop on time and nobody got hurt, also today as soon I exit the cvs store get in into traffic, 1 minute after the van lost power and got stuck in traffic, this is very scary for me and my kids, my mechanics are not able to find the problem, please help
I entered 14 freeway by sierra hwy entrance, as soon as I got in the fwy and left the pedal gas to slow down to get into traffic my van lost power and the shut off complete, i was very fortunate that it happened at the entrance and the cars behind me were able to stop on time and nobody got hurt, also today as soon I exit the cvs store get in into traffic, 1 minute after the van lost power and got stuck in traffic, this is very scary for me and my kids, my mechanics are not able to find the problem, please help
The contact owns a 2004 Nissan Quest. The contact stated while at a complete stop, the driver and passenger side front overhead airbags deployed without impact. The contact sustained headaches and sought medical treatment 2 days later with his doctor. The contact stated no warning lights were illuminated. The vehicle was not taken to a local dealer to be inspected. The manufacturer was not informed of the failure. The failure mileage was approximately 183,000.
Mileage: 183,000
unknown the frame is rusted in front steering section. /photos of area are being provided for your inquiry.
THE PASSENGER SIDE SLIDING DOOR IS MALFUNCTIONS
Mileage: 215,000
WE RECENTLY HAD TO CHANGE THE ALTERNATOR AND NOTICED ON THE PASSENGER SIDE FRONT THE SUBFRAME HAS A LARGE HOLE IN IT AND IS COMPLETELY NOT SAFE TO DRIVE AND NOTHING HAS BEEN HIT THERE AND IT HAS NOT BEEN IN AN ACCIDENT RELATED TO THAT AREA AT ALL, VEHICLE WAS PARKED AT MY HOME WHEN THIS WAS FOUND AND STILL IS I DID NOT TAKE ANY PICTURES AT THAT TIME OF THE ROTTING HOLE IN THE SUBFRAME I CAN GET PICTURES BUT WE WILL HAVE TO REMOVE RIGHT SIDE FRONT TIRE SO PLEASE LET ME KNOW IF THIS HAS TO BE DONE. *TR
Mileage: 171,000
THE SPEEDOMETER QUIT WORKING AND THE ODOMETER DOES NOT WORK RIGHT
Mileage: 150,000
THE SPEEDOMETER QUIT WORKING AND THE ODOMETER DOES NOT WORK RIGHT
Mileage: 150,000
I TOOK THE VEHICLE IN FOR SOME MAINTENANCE/REPAIR TO THE FRONT AXLE ON 1/16/2020 AND THE MECHANIC FOUND THAT THE SUBFRAME ON THE PASSENGER SIDE OF THE VEHICLE BY THE FRONT TIRE WAS SEVERELY RUSTED TO THE POINT WHERE HE CAN PUSH HIS FINGER THROUGH THE SIDE OF THE FRAME. HE TOLD ME HE COULD NOT BELIEVE I HAD NOT HAD AN ACCIDENT BECAUSE IN HIS OPINION HITTING A MEDIUM SIZE CHUCKHOLE IN THE ROADWAY COULD CAUSE THE RIGHT FRONT OF THE VEHICLE TO COMPLETELY COLLAPSE. THE MECHANIC INDICATED THIS DID NOT HAPPEN OVERNIGHT AND HAS BEEN ONGOING. THE VEHICLE HAS BEEN PARKED IN A GARAGE AT MY HOME DURING ITS USE SINCE IT WAS PURCHASED NEW BY ME AND NOT ROUTINELY LEFT PARKED ON THE STREET. THE MECHANIC ADVISED ME THAT IN HIS OPINION IT WAS NOT SAFE TO DRIVE THE VEHICLE VERY FAR.
Mileage: 127,000
THE VEHICLE CAN'T SPEED WHEN THE ENGINE IS HOT UNTIL YOUR OFF THE ENGINE BEFORE IT CAN SPEED AND IT OVERHEATING
THE VEHICLE CAN'T SPEED WHEN THE ENGINE IS HOT UNTIL YOUR OFF THE ENGINE BEFORE IT CAN SPEED AND IT OVERHEATING
THE AIR BAG LIGHT GLITCHES ON THE DASHBOARD, IT TURNS ON AND OFF. THE ONLY WINDOWS THAT OPEN ARE THE FRONT DOOR WINDOWS, THE BACK SIDE WINDOWS COULD BARELY CRACK OPEN && THE TEMPERATURE INSIDE THE VEHICLE "WITH THE WINDOWS OPEN" REACH DANGEROUSLY HIGH TEMPERATURES THAT LITERALLY ARE HARMFUL AND DANGEROUS. A FAMILY VEHICLE WITH NO ABILITY TO OPEN ANY WINDOW ON THE 2 SLIDING DOORS, CAN LEAD TO VERY HIGH TEMPERATURES EVEN THOUGH THE FRONT 2 WINDOWS OPEN IS STILL NOT ENOUGH FOR AIR TO REACH PASSENGERS WHO SIT IN THE MIDDLE-ROW ESPECIALLY PASSENGERS WHO SIT ON THE 3RD ROW SEAT IN THE BACK OF THE VAN. A RECALL MUST BE DONE TO ADJUST THE WINDOWS ON BOTH SLIDING DOORS ON EACH SIDE TO BE ABLE TO ROLL DOWN THE WINDOWS... THE TEMPERATURE TRAPPED INSIDE THE VEHICLE[PASSENGERS AND SEATS AREA] WITH ALL THE WINDOWS OPEN WAS OF 99, ON A REGULAR SUNNY DAY.... WE DROVE TO WHERE WE HAD TO GO AND NO TYPE OF AIR WOULD REACH THE BACK SEATS WHERE MY DAUGHTER WAS SITTING... SHE BEGAN TO HAVE PROBLEMS BREATHI
Mileage: 130,000
THE AIR BAG LIGHT GLITCHES ON THE DASHBOARD, IT TURNS ON AND OFF. THE ONLY WINDOWS THAT OPEN ARE THE FRONT DOOR WINDOWS, THE BACK SIDE WINDOWS COULD BARELY CRACK OPEN && THE TEMPERATURE INSIDE THE VEHICLE "WITH THE WINDOWS OPEN" REACH DANGEROUSLY HIGH TEMPERATURES THAT LITERALLY ARE HARMFUL AND DANGEROUS. A FAMILY VEHICLE WITH NO ABILITY TO OPEN ANY WINDOW ON THE 2 SLIDING DOORS, CAN LEAD TO VERY HIGH TEMPERATURES EVEN THOUGH THE FRONT 2 WINDOWS OPEN IS STILL NOT ENOUGH FOR AIR TO REACH PASSENGERS WHO SIT IN THE MIDDLE-ROW ESPECIALLY PASSENGERS WHO SIT ON THE 3RD ROW SEAT IN THE BACK OF THE VAN. A RECALL MUST BE DONE TO ADJUST THE WINDOWS ON BOTH SLIDING DOORS ON EACH SIDE TO BE ABLE TO ROLL DOWN THE WINDOWS... THE TEMPERATURE TRAPPED INSIDE THE VEHICLE[PASSENGERS AND SEATS AREA] WITH ALL THE WINDOWS OPEN WAS OF 99, ON A REGULAR SUNNY DAY.... WE DROVE TO WHERE WE HAD TO GO AND NO TYPE OF AIR WOULD REACH THE BACK SEATS WHERE MY DAUGHTER WAS SITTING... SHE BEGAN TO HAVE PROBLEMS BREATHI
Mileage: 130,000
THE AIR BAG LIGHT GLITCHES ON THE DASHBOARD, IT TURNS ON AND OFF. THE ONLY WINDOWS THAT OPEN ARE THE FRONT DOOR WINDOWS, THE BACK SIDE WINDOWS COULD BARELY CRACK OPEN && THE TEMPERATURE INSIDE THE VEHICLE "WITH THE WINDOWS OPEN" REACH DANGEROUSLY HIGH TEMPERATURES THAT LITERALLY ARE HARMFUL AND DANGEROUS. A FAMILY VEHICLE WITH NO ABILITY TO OPEN ANY WINDOW ON THE 2 SLIDING DOORS, CAN LEAD TO VERY HIGH TEMPERATURES EVEN THOUGH THE FRONT 2 WINDOWS OPEN IS STILL NOT ENOUGH FOR AIR TO REACH PASSENGERS WHO SIT IN THE MIDDLE-ROW ESPECIALLY PASSENGERS WHO SIT ON THE 3RD ROW SEAT IN THE BACK OF THE VAN. A RECALL MUST BE DONE TO ADJUST THE WINDOWS ON BOTH SLIDING DOORS ON EACH SIDE TO BE ABLE TO ROLL DOWN THE WINDOWS... THE TEMPERATURE TRAPPED INSIDE THE VEHICLE[PASSENGERS AND SEATS AREA] WITH ALL THE WINDOWS OPEN WAS OF 99, ON A REGULAR SUNNY DAY.... WE DROVE TO WHERE WE HAD TO GO AND NO TYPE OF AIR WOULD REACH THE BACK SEATS WHERE MY DAUGHTER WAS SITTING... SHE BEGAN TO HAVE PROBLEMS BREATHI
Mileage: 130,000
SUBFRAME ROTTED
Mileage: 130
SUBFRAME ROTTED
Mileage: 130
SUBFRAME ROTTED
Mileage: 130
I AM WRITING DUE TO THE FACT I TOOK MY 2004 NISSAN QUEST INTO THE SHOP TODAY BECAUSE OF A LOOSE STEERING WHEEL AND A HORRIBLE CLUNKING NOISE COMING FROM THE FRONT RIGHT SIDE. MY VAN ONLY HAS 97,000 MILES ON IT AND HAS BEEN TAKEN CARE OF VERY WELL. THE MECHANIC TOLD ME THE THE SUBFRAME IS BASICALLY ROTTING AWAY AND IS THE WORST HE HAS SEEN IN 50 YEARS OF WORK. I'VE READ NUMEROUS ACCOUNTS ONLINE OF OTHER WHO HAVE HAD THIS SAME ISSUE. I FEEL LIKE NISSAN SHOULD HELP COVER THE COST OF MY REPAIRS DUE TO POOR MANUFACTURING AND POOR QUALITY OF PARTS. I AM VERY UNHAPPY AND WILL BE SHARING MY STORY WITH WHOEVER I CAN SHARE IT WITH. I WILL INCLUDE A LINK WITH A SITE WITH MANY COMPLAINTS FROM OTHER OWNERS OF THIS SAME VEHICLE. PLEASE HELP ME OUT. THIS IS A BIG ISSUE BECAUSE MY WIFE AND THREE CHILDREN RIDE IN THIS VEHICLE DAILY. HTTPS://WWW.CARCOMPLAINTS.COM/NISSAN/QUEST/2004/BODY_PAINT/ROTTING_SUBFRAME.SHTML
THERE WAS NOISE COMING OUT FROM THE FRONT PASSENGER SIDE OF THE VEHICLE AND UPON APPLYING BRAKES THE STEERING WHEEL WAS GETTING PULLED FORCEFULLY TO THE RIGHT. THINKING THAT THERE COULD BE SOME PROBLEM WITH THE STRUTS, I TOOK IT TO THE REPAIR SHOP. THE REPAIR SHOP NOTICED THAT THE PASSENGER SIDE OF THE SUB-FRAME (FRAME OR ENGINE CRADLE) UNDER THE ENGINE COMPARTMENT WAS COMPLETELY RUSTED AND ALMOST COMPLETELY GIVING AWAY. A HIGH-SPEED BUMP OR A SUDDEN BRAKING MAY HAVE CAUSED IT TO GIVE AWAY COMPLETELY AND COULD HAVE CAUSED THE VEHICLE TO GO COMPLETELY OUT OF CONTROL. THE CAR IS OLD BUT THAT OLD FOR THE FRAME TO GIVE AWAY. THIS IS A COSTLY REPAIR BUT MORE THAN THAT IT IS A SAFETY CRITICAL ISSUE THAT MAY LEAD TO A BAD ACCIDENT. THE ONLY REASON THIS MAY BE NOTICED BEFORE SOMETHING DREADFUL HAPPENED IS ONLY BY CHANCE. THE DRIVERS MIGHT BE NOTICING OTHER ISSUES THAT PROMPTS THEM TO TAKE IT TO THE SHOP WHILE THE OTHER SIDES OF THE FRAME ARE HOLDING UP THE VEHICLE FOR SOME TIME. SOME FURTHER
TAKATA RECALL THE SPEEDOMETER GOES IN AND OUT ALL THE LIGHTS IN THE VAN IS NOT WORKING AND LIGHT BLINK ON AND OFF AND THE OVERDRIVE STAYS ON ALL THE TIME
Driver Airbag Inflator Rupture
Inner Tie Rod Failures
Side curtain air bags may deploy inadvertently
Reduced Power After Engine Stall
Loss of motive power due to broken crankshaft with no ability to restart.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.