NISSAN NV3500 · model year

2018 NISSAN NV3500

5 NHTSA complaints for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2018NISSANNV3500 carries 5 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 1 injury, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2018 NV3500 is unknown or other with 5 filings. Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.

NHTSA currently has 54 investigation files overlapping the 2018 NV3500, and 5 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

5
Complaints
0
Crashes
0
Fires
1
Injuries
0
Deaths

Total Complaints

5 filings

Crashes Reported

0 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
UNKNOWN OR OTHER5

Recent Complaints

20200929UNKNOWN OR OTHER

DRIVER SIDE PASSENGER SECOND ROW WINDOW RANDOMLY SHATTERED. NO WARNING, NOTHING HITTING IT JUST A BIG POP AND GLASS FLYING. I WAS ON THE FREEWAY WITH HARDLY ANY VEHICLES ON THE ROAD. GLASS STUCK MY CHILD WHO'S CAR SEAT WAS IN THE SEAT NEXT TO THE WINDOW. I PULLED OVER REMOVED HER AND RELOCATED HER TO THE THIRD ROW SEAT SINCE THERE WAS GLASS SHARDS IN HER SEAT. MY MIDDLE SEAT IN THE SECOND ROW IS WHERE MY 3 MONTH OLD BABY BOY WAS SITTING AND HE HAD GLASS SHARDS IN HIS HAIR. IF ANY SMALL FRAGMENTS WHEN IN HIS EYES I'M UNSURE. HE HAD WATERY EYES BUT DIDN'T APPEAR TO BE IN PAIN. MY TODDLER OBTAINED MINOR SCRATCHES ON HER LEG. THE MENTAL TRAUMA IS REAL THOUGH. THAT WAS SUCH A SCARY SITUATION.

Mileage: 10

20200608UNKNOWN OR OTHER

OUR A/C IS NOT WORKING FOR THE 2 BACK ROWS DURING THE SUMMER MONTHS OUR CHILDREN ARE SWEATY AND JUST OVERHEATED. ON A TRIP FROM SALT LAKE CITY TO ST.GEORGE 4 HOURS MY PARENTS AND OLDEST SON COULDN'T TAKE IT WE HAD TO PULLOVER OXYGEN IS RESTRICTED AND ADD HEAT. WE HAVE TAKEN IT TO THE DEALER SEVERAL TIMES AND THEY JUST BRUSH IT OFF AND SAY THAT IT'S WORKING FINE. WE HAVE USED THE THERMOMETER AND AIR DOES NOT FLOW BACK THERE EVEN ON FULL BLAST. *TR

20190716UNKNOWN OR OTHER

WE PURCHASED OUR VEHICLE NEW IN FEBRUARY 2019. THE MOMENT IT BEGAN TO GET WARM I NOTICED THERE WAS HARDLY ANY AIR COMING OUT OF THE 2 LAST ROWS. AS IT HAS GOTTEN HOTTER THERE IS NO AIR COMING OUT OF THE AC IN THE BACK ROWS. 2 DIFFERENT DEALERSHIPS HAVE SAID NOTHING IS WRONG THAT IT'S WORKING AS IT SHOULD BY THERE TEMP MONITORS.1ST DEALERSHIP SAID THEY CHARGED UP FREEON AND WAS WORKING. WITHIN THE HOUR THE AIR STOPPED FLOWING AGAIN. TOOK IT TO ANOTHER DEALER ONLY TO BE TOLD IT WAS WORKING BUT COULDN'T RUN TEST BECAUSE THEY DIDN'T HAVE A RENTAL WE COULD USE AFTER TRAVELING 500 MILES. THE SIDE OF THE DRIVER SIDE WINDOW WAS ICED UP AND WE WERE TOLD IT WAS NORMAL. THE DRIVER SIDE VENT BY THE WINDOW DOES NOT BLOW COOL AIR, IT MORE WARM. I'VE PURCHASED 2 BATTERY OPERATED FANS SO MY FOUR KIDS CAN SHARE BECAUSE IT'S SO HOT IN THE BACK. NO AIR, NO COOLNESS. I WOULD LIKE NISSAN TO ADDRESS THESE ISSUES AND BETTER DESIGN THEIR 12 PASSENGER VANS THAT ARE MADE FOR BIG FAMILIES LIKE MINE. WITH NO WIND

20190528UNKNOWN OR OTHER

OUR NISSAN NV PASSENGER VAN HOLDS 12 PASSENGERS, BUT ROWS 2, 3, AND 4 ARE NOT ADEQUATELY COOLED BY THE LOUSY AC DUCTWORK FOR THE BACK OF THE VAN. AS THIS VAN DOESN'T HAVE REAR WINDOWS THAT CAN BE OPENED, THE VAN CAN GET DANGEROUSLY HOT IN THE SUMMER WITHOUT VENTILATION.

Mileage: 35

20180718UNKNOWN OR OTHER

WE ARE A FOSTER AND ADOPTIVE FAMILY AND NEEDED MORE SPACE FOR OUR FOSTER CHILDREN. WE PURCHASED A NEW NISSAN NV 3500 SL ON MARCH 31,2018. WE ASKED THE DEALER ABOUT INSTALLING THE DVD PLAYERS AND IF IT VOIDED THE NISSAN WARRANTY. AFTER BEING TOLD THE WARRANTY IS STILL VERY MUCH VALID IF THEY INSTALL THE AFTERMARKET ITEM WE AGREED. WE HAD DUAL DVD PLAYERS AND A REMOTE START INSTALLED. IN JUNEAU THE TEMPERATURE ROSE WE NOTICED IT TOOK A WHILE TO GET COOL. MY KIDS STARTED COMPLAINING ABOUT THE TEMPERATURE IN ROWS 3 AND 4. WE NOTICED LITTLE TO NO AIR FLOW IN THE REAR. I SEARCHED THE INTERNET TO MAKE SURE I HAD THE DIALS CORRECT. READ THE MANUAL AND IT WAS STILL HOT. MY 4YR OLD WAS DRIPPING WITH SWEAT AND HER FACE WAS RED FROM BEING I. THE FOURTH ROW. I PLACED A THERMOMETER IN THE REAR AND THE TEMPERATURE WAS 105. FRONT TEMPERATURE WAS 63. NO MATTER WHAT WE DO THE REAR AIR CONDITIONING DOES NOT SEND ENOUGH AIR TO COOL THE VAN. I PLACED THE VAN IN THE SHOP TO HAVE IT REPAIRED. I WAS TOLD

Mileage: 5,500

Compare 2018NISSANNV3500 to Similar Vehicles

NHTSA Investigations 5 Open

View all investigations

Frequently Asked Questions

How many complaints does the 2018 NISSAN NV3500 have?
The 2018 NISSAN NV3500 has 5 NHTSA complaints, 0 crashes, 0 fires, 1 injuries, and 0 deaths reported.
What are the most common problems with the 2018 NISSAN NV3500?
The most-complained component for the 2018 NISSAN NV3500 is UNKNOWN OR OTHER with 5 complaints. Other frequently reported areas include various components.
Is the 2018 NISSAN NV3500 safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.