Total Complaints
29 filings
NISSAN NV3500 · model year
29 NHTSA complaints, and 1 active recall for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2017NISSANNV3500 carries 29 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 1 injury, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with Not Rated/5 front crash, Not Rated/5 side crash, and Not Rated/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2017 NV3500 is engine with 11 filings, followed by unknown or other (8) and vehicle speed control (5). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 54 investigation files overlapping the 2017 NV3500, and 5 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
29 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ENGINE | 11 |
| UNKNOWN OR OTHER | 8 |
| VEHICLE SPEED CONTROL | 5 |
| POWER TRAIN | 4 |
| ELECTRICAL SYSTEM | 1 |
ELECTRICAL SYSTEM:IGNITION
Nissan North America, Inc. (Nissan) is recalling certain 2017 Nissan NV200, Sentra, NV3500 Van, NV3500 Bus, NV200 Taxi, NV1500, NV2500 Van, Chevrolet City Express, 2017-2018 Frontier, Versa Note, and Versa Sedan vehicles that have a mechanical (physical) key ignition system. In these models, over t
TH REAR A/C QUIT BLOWING HARD AND MY KIDS GET VERY HOT. THE VAN IS ONLY 2.5 YEARS OLD AND HAS A POOR DESIGN IN DUCT WORK OR SOMETHING THAT CAUSES THIS ISSUE IN THE REAR AIR.
Mileage: 52,340
MY CAR WOULD REV UP REALLY LOUD AFTER I STARTED IT AND WOULD LAST FOR 1 MINUTE OR 1 MINUTE AND HALF UNTIL I DEPRESS THE ACCELIRATOR . RECENTLY MY CAR WILL KEEP ON REVVING UP IN LOW SPEED AND WHILE IN INTERSTATE, I COULD FEEL THE ENGINE REALLY LOUD WHILE DRIVING AT HIGH SPEED AND I WON'T SPEED UP IN LOW SPEED EXCEPT GIVING LOUD SOUND. I FEEL ITS DANGEROUS NOT SAFE TO DRIVE WHEN IT DO THAT.
Mileage: 16,000
MY CAR WOULD REV UP REALLY LOUD AFTER I STARTED IT AND WOULD LAST FOR 1 MINUTE OR 1 MINUTE AND HALF UNTIL I DEPRESS THE ACCELIRATOR . RECENTLY MY CAR WILL KEEP ON REVVING UP IN LOW SPEED AND WHILE IN INTERSTATE, I COULD FEEL THE ENGINE REALLY LOUD WHILE DRIVING AT HIGH SPEED AND I WON'T SPEED UP IN LOW SPEED EXCEPT GIVING LOUD SOUND. I FEEL ITS DANGEROUS NOT SAFE TO DRIVE WHEN IT DO THAT.
Mileage: 16,000
THIS VEHICLE WAS PURCHASED BRAND NEW FROM THE DEALERSHIP. WHILE DRIVING, THE AIR CONDITIONING AIR FLOW TO THE BACK THREE ROWS OF SEATS IS INSUFFICIENT. DUE TO INSUFFICIENT AIRFLOW, TEMPERATURES WITHIN THE VEHICLE REMAIN AT OR NEAR THE OUTSIDE (AMBIENT) TEMPERATURE FOR EXTENDED PERIODS OF TIME. THIS IS A DANGEROUS CONDITION WHEN THE OUTSIDE TEMPERATURE IS ABOVE 100 DEGREES FAHRENHEIT. WHEN MEASURED FROM THE REAR SEAT, IT TAKES OVER 30 MINUTES FOR THE INTERNAL TEMPERATURE TO GET BELOW 90 DEGREES FAHRENHEIT, WHICH CAN CAUSE DEHYDRATION OR HEAT STROKE IN CHILDREN. IT TAKES ABOUT 40 MINUTES FOR INTERNAL TEMPERATURES TO DROP BELOW 80 DEGREES IN THE REAR SEAT. UPON INSPECTION BY A FACTORY AUTHORIZED TECHNICIAN, IT WAS STATED THAT 'THE VEHICLE IS WORKING AS DESIGNED,' AND NO SOLUTION WAS OFFERED.
Mileage: 738
TWO TIMES WITHIN 12 MONTHS OUR CHECK ENGINE LIGHT CAME OF AND THE ENGINE STARTED MAKING NOISE LIKE TWO METAL DISCS ARE RUBBING AGAINST EACH OTHER. THIS HAS HAPPENED WHEN WE JUST RECENTLY FILL UP THE TANK AND THEN HAVE A LARGE TEMPERATURE SWING FROM HOT TO COLD. THE FIRST TIME THE GUY SAID IT IS BAD GAS...I FIND IT HARD TO BELIEVE WE GOT BAD GAS FROM TWO DIFFERENT GAS STATIONS WITHIN 12 MONTHS.
Mileage: 16,253
FIRST NOTICE A LOUD REVVING SOUND COMING FROM THE ENGINE YESTERDAY MAY 8. IT HAPPENS WHILE DRIVING AND YOU LOSE POWER TO ACCELERATE WHEN TRYING TO ACCELERATE THE CAR DOES NOT INCREASE IN SPEED. TODAY MAY 9 I HAVE NOTICED WITH THE AIR BEING ON THAT IT TENDS TO REV MORE. IT HAPPENED SEVERAL TIMES TODAY. SOUNDS LIKE A JET TAKING OFF. VAN HAS APPROXIMATELY 10,000 MILES ON IT. IT IS VERY SCARY WHEN IT HAPPENS WHILE DRIVING AND YOU LOSE POWER. IT WILL HAPPEN WHILE MOVING, PARKED, SHORTLY AFTER STARTING. THERE'S NO RHYME OR REASON.
Mileage: 10,790
FIRST NOTICE A LOUD REVVING SOUND COMING FROM THE ENGINE YESTERDAY MAY 8. IT HAPPENS WHILE DRIVING AND YOU LOSE POWER TO ACCELERATE WHEN TRYING TO ACCELERATE THE CAR DOES NOT INCREASE IN SPEED. TODAY MAY 9 I HAVE NOTICED WITH THE AIR BEING ON THAT IT TENDS TO REV MORE. IT HAPPENED SEVERAL TIMES TODAY. SOUNDS LIKE A JET TAKING OFF. VAN HAS APPROXIMATELY 10,000 MILES ON IT. IT IS VERY SCARY WHEN IT HAPPENS WHILE DRIVING AND YOU LOSE POWER. IT WILL HAPPEN WHILE MOVING, PARKED, SHORTLY AFTER STARTING. THERE'S NO RHYME OR REASON.
Mileage: 10,790
FIRST NOTICE A LOUD REVVING SOUND COMING FROM THE ENGINE YESTERDAY MAY 8. IT HAPPENS WHILE DRIVING AND YOU LOSE POWER TO ACCELERATE WHEN TRYING TO ACCELERATE THE CAR DOES NOT INCREASE IN SPEED. TODAY MAY 9 I HAVE NOTICED WITH THE AIR BEING ON THAT IT TENDS TO REV MORE. IT HAPPENED SEVERAL TIMES TODAY. SOUNDS LIKE A JET TAKING OFF. VAN HAS APPROXIMATELY 10,000 MILES ON IT. IT IS VERY SCARY WHEN IT HAPPENS WHILE DRIVING AND YOU LOSE POWER. IT WILL HAPPEN WHILE MOVING, PARKED, SHORTLY AFTER STARTING. THERE'S NO RHYME OR REASON.
Mileage: 10,790
TRANSMISSION ISSUES WHERE FAN SUDDENLY GETS EXTREMELY LOUD AND EXPERIENCE LOSS OF ACCELERATION. SHIFTING UP AND ACCELERATING IS EXTREMELY LABORED. THIS DOESN'T HAPPEN EVERY TIME. IT IS COMPLETELY RANDOM. ONCE IT STARTS, TURNING IT ON AND OFF DOESN'T SEEM TO HELP. SOMETIMES IT HAPPENS IMMEDIATELY WHEN STARTING THE CAR, OTHER TIMES IT WILL SUDDENLY KICK IN WHILE DRIVING WHICH HAS PROVEN TO BE EXTREMELY DANGEROUS AS I SUDDENLY CAN'T GET THROUGH AN INTERSECTION AS QUICKLY AS I SHOULD BE ABLE TO. BOUGHT IT WIL 44 MILES ON IT. PROBLEM STARTED AT 299 MILES. WE TOOK IT IN IMMEDIATELY AND THEY MADE AN ADJUSTMENT TO THE FAN SHROUD WHICH SEEMED TO HELP FOR AWHILE, BUT NOW IT IS DOING IT AGAIN EVERY 2 TO 3 TIMES I DRIVE.
Mileage: 299
SPORADICALLY, 3-4 TIMES A WEEK, WHILE DRIVING IT BEGINS TO SOUND LIKE THERE IS A JET ENGINE IN MY VAN AND IT LOSES POWER. THIS HAPPENS WHILE MOVING, AND I CANNOT ACCELERATE AND THE VEHICLE SPEED DROPS. TURNING OFF THE AIR CONDITIONER CAN CAUSE THE SOUND TO GO AWAY AND POWER TO BE RESTORED. I KNOW OF OTHER NVP'S WHO ARE HAVING THE SAME PROBLEM, AT LEAST ONE THAT HAS BEEN BROUGHT TO THE SAME DEALER AS MINE. THE DEALER SAYS THE VEHICLE IS NOT THROWING A CODE SO THERE IS NOTHING WRONG WITH IT, EXCEPT WE CANNOT MAINTAIN ANY SPEED OR ACCELERATE AND IT TAKES SEVERAL SECONDS TO REGAIN POWER AFTER TURNING OFF THE AIR. THIS IS VERY DANGEROUS IN SOME DRIVING CONDITIONS. THE VAN IS ONLY 3 WEEKS OLD.
Mileage: 500
WHEN ACCELERATING IN LOW GEARS, THERE IS A LOUD FAN NOISE. LOSS OF POWER, AND A VERY HIGH REVVING ENGINE JUST BEFORE SHIFTING TO NEXT HIGHER GEAR. WHEN FINALLY REACH 40 MPH OR SO, REVVING GOES DOWN BUT VERY LOAD FAN/ENGINE NOISE IS STILL THERE. THIS HAS HAPPENED SEVERAL TIMES. THE LATEST WAS 09/21. THE FIRST WAS ON 08/06 ON THE INTERSTATE IN TENNESSEE. JUST PURCHASED VAN IN MID AUGUST. ONLY 1200 MILES ON IT. TAKING IT TO DEALER TOMORROW BUT THEY DON'T BELIEVE ME THAT SOMETHING IS WRONG. WORRIED THAT IT WILL DAMAGE ENGINE OR TRANSMISSION AND LEAVE ME STRANDED SOMEWHERE.
Mileage: 1,200
WHEN ACCELERATING IN LOW GEARS, THERE IS A LOUD FAN NOISE. LOSS OF POWER, AND A VERY HIGH REVVING ENGINE JUST BEFORE SHIFTING TO NEXT HIGHER GEAR. WHEN FINALLY REACH 40 MPH OR SO, REVVING GOES DOWN BUT VERY LOAD FAN/ENGINE NOISE IS STILL THERE. THIS HAS HAPPENED SEVERAL TIMES. THE LATEST WAS 09/21. THE FIRST WAS ON 08/06 ON THE INTERSTATE IN TENNESSEE. JUST PURCHASED VAN IN MID AUGUST. ONLY 1200 MILES ON IT. TAKING IT TO DEALER TOMORROW BUT THEY DON'T BELIEVE ME THAT SOMETHING IS WRONG. WORRIED THAT IT WILL DAMAGE ENGINE OR TRANSMISSION AND LEAVE ME STRANDED SOMEWHERE.
Mileage: 1,200
WHEN ACCELERATING IN LOW GEARS, THERE IS A LOUD FAN NOISE. LOSS OF POWER, AND A VERY HIGH REVVING ENGINE JUST BEFORE SHIFTING TO NEXT HIGHER GEAR. WHEN FINALLY REACH 40 MPH OR SO, REVVING GOES DOWN BUT VERY LOAD FAN/ENGINE NOISE IS STILL THERE. THIS HAS HAPPENED SEVERAL TIMES. THE LATEST WAS 09/21. THE FIRST WAS ON 08/06 ON THE INTERSTATE IN TENNESSEE. JUST PURCHASED VAN IN MID AUGUST. ONLY 1200 MILES ON IT. TAKING IT TO DEALER TOMORROW BUT THEY DON'T BELIEVE ME THAT SOMETHING IS WRONG. WORRIED THAT IT WILL DAMAGE ENGINE OR TRANSMISSION AND LEAVE ME STRANDED SOMEWHERE.
Mileage: 1,200
TL* THE CONTACT OWNS A 2017 NISSAN NV3500. THE CONTACT STATED THAT WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE OVER 30 MPH. IN ADDITION; THE VEHICLE WAS HAVING DIFFICULTY TO ACCELERATE TO 30 MPH, AND WAS MAKING AN ABNORMAL NOISE FROM THE ENGINE. THE VEHICLE WAS TAKEN TO DELAND NISSAN AT 2600 S WOODLAND BLVD, DELAND, FL 32720 AND THEY WERE UNABLE TO REPLICATE THE FAILURE TO PROVIDE A DIAGNOSIS. NO FURTHER DETAILS WERE AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133.
Mileage: 133
TL* THE CONTACT OWNS A 2017 NISSAN NV3500. THE CONTACT STATED THAT WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE OVER 30 MPH. IN ADDITION; THE VEHICLE WAS HAVING DIFFICULTY TO ACCELERATE TO 30 MPH, AND WAS MAKING AN ABNORMAL NOISE FROM THE ENGINE. THE VEHICLE WAS TAKEN TO DELAND NISSAN AT 2600 S WOODLAND BLVD, DELAND, FL 32720 AND THEY WERE UNABLE TO REPLICATE THE FAILURE TO PROVIDE A DIAGNOSIS. NO FURTHER DETAILS WERE AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133.
Mileage: 133
WHEN I TRIED TO ACCELERATE, THE ENGINE MADE A LOUD REVVING NOISE AND I LOST POWER & IT WOULDN'T GO. I HAD TO PULL INTO A BUSINESS, TURN IT OFF, AND TURN THE AIR CONDITIONER OFF AND IT WORKED FINE AFTER THAT.
Mileage: 1,080
SINCE I PURCHASED IN APRIL, BRAND NEW, IT HAPPENED FEW TIMES THAT FAN MAKE VERY LOUD NOISE WHILE DRIVING. WHEN IT HAPPENS, IT MAKES THAT NOISE AND WHEN I PUSH ACCELERATOR PEDAL, ITS NOT ENGAGING. DEALER REPLACED FAN (7/21/2017) BUT HAPPENED AGAIN. SO I WENT BACK TO THE DEALER 8/16/2017. DEALER FOUND OUT MAIN ENGINE FAN AND AUXILIARY FAN IS NOT WORKING PROPERTY. THERE IS NO CONNECTION BETWEEN THE TWO. NISSAN OPENED A CASE AND CAR IS STILL SITTING AT THE DEALER UNTIL ENGINEER COMES OUT ON 9/8/17.
Mileage: 8,500
WE BOUGHT YOUR NV 3500 SL V8 LESS THAN TWO WEEKS AGO. AFTER DRIVING IT A FEW HUNDRED MILES (MOSTLY HIGHWAY) THE ENGINE BECAME EXTREMELY NOISY, WITH A REVVING SOUND, AND IT ACTED AS IF IT WAS IN NEUTRAL. IT CONTINUED TO SOUND LIKE AN AIRPLANE ATTEMPTING TO TAKE OFF, AND IT WAS SLUGGISH WITH SHIFTING WITH SIMPLE ACCELERATION AND EVEN WITH DECELERATION. THIS LOUD NOISE IS WORSE IF THE AC IS ON. IT WILL SOMETIMES COMPLETELY STOP AFTER HAVING THE CAR OFF FOR A WHILE. BUT SOME DAYS IT IS ROARING IMMEDIATELY WHEN THE VAN IS STARTED IN THE MORNING.
Mileage: 1,600
WE BOUGHT YOUR NV 3500 SL V8 LESS THAN TWO WEEKS AGO. AFTER DRIVING IT A FEW HUNDRED MILES (MOSTLY HIGHWAY) THE ENGINE BECAME EXTREMELY NOISY, WITH A REVVING SOUND, AND IT ACTED AS IF IT WAS IN NEUTRAL. IT CONTINUED TO SOUND LIKE AN AIRPLANE ATTEMPTING TO TAKE OFF, AND IT WAS SLUGGISH WITH SHIFTING WITH SIMPLE ACCELERATION AND EVEN WITH DECELERATION. THIS LOUD NOISE IS WORSE IF THE AC IS ON. IT WILL SOMETIMES COMPLETELY STOP AFTER HAVING THE CAR OFF FOR A WHILE. BUT SOME DAYS IT IS ROARING IMMEDIATELY WHEN THE VAN IS STARTED IN THE MORNING.
Mileage: 1,600
WHILE DRIVING, WITHOUT NOTICE OR WARNING THE ENGINE WILL REV AND GET VERY LOUD AND RPM'S WILL MAX OUT. THE CAR WILL LOSE POWER AND WILL NOT ACCELERATE OR SHIFT GEARS FOR A SIGNIFICANT DELAY.
Mileage: 200
Driver Airbag Inflator Rupture
Inner Tie Rod Failures
Side curtain air bags may deploy inadvertently
Reduced Power After Engine Stall
Loss of motive power due to broken crankshaft with no ability to restart.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.