Total Complaints
89 filings
NISSAN KICKS · model year
89 NHTSA complaints, 7 crash reports, and 2 active recalls for this specific cohort.
NHTSA overall rating
4 / 5 ★
New Car Assessment Program
The 2021NISSANKICKS carries 89 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 7 crashes, 0 fires, 2 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 4/5 rating, with 4/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2021 KICKS is structure:body with 24 filings, followed by unknown or other (14) and forward collision avoidance: warnings (10). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 54 investigation files overlapping the 2021 KICKS, and 5 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
89 filings
Crashes Reported
7 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| STRUCTURE:BODY | 24 |
| UNKNOWN OR OTHER | 14 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 10 |
| ELECTRICAL SYSTEM | 8 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 6 |
| ENGINE | 5 |
| POWER TRAIN | 5 |
| SERVICE BRAKES | 4 |
| AIR BAGS | 3 |
| STEERING | 2 |
| VEHICLE SPEED CONTROL | 2 |
| SEATS | 1 |
| ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL | 1 |
| SERVICE BRAKES, HYDRAULIC | 1 |
| LANE DEPARTURE: BLIND SPOT DETECTION | 1 |
STEERING:ELECTRIC POWER ASSIST SYSTEM
Nissan North America, Inc. (Nissan) is recalling certain 2021 Versa and Kicks vehicles. An intermittent electrical connection in the electric power steering (EPS) torque sensor can disable the power steering assist.
STEERING:ELECTRIC POWER ASSIST SYSTEM
Nissan North America, Inc. (Nissan) is recalling certain 2021 Versa and Kicks vehicles. An intermittent electrical connection in the electric power steering (EPS) torque sensor can disable the power steering assist.
We have had several problems with our 2021 Nissan Kicks, all of which are safety concerns, and all of which have have occurred at well under 100,000 miles. We purchased the vehicle from a Nissan dealer in January of 2022. 1 - Rust is bubbling up from under the paint. I am told this is perforating rust that could easily spread to or originate from the frame of the vehicle. This could cause the entire structure to fail. Despite the 5 year, no mileage limitation warranty for perforating rust, Nissan has refused to comply with the warranty. At the executive complaint level, they have admitted that the warranty exists, but at the repair level, Nissan has repeatedly informed the Dealer that the vehicle is not covered by a rust warranty or that the warranty expired based on mileage. The person at the corporate complaint level refuses to speak with the dealer or affirm the coverage in writing. At the repair level, Nissan has offered a fix outside of warranty coverage (a patch) which does not p
We have had several problems with our 2021 Nissan Kicks, all of which are safety concerns, and all of which have have occurred at well under 100,000 miles. We purchased the vehicle from a Nissan dealer in January of 2022. 1 - Rust is bubbling up from under the paint. I am told this is perforating rust that could easily spread to or originate from the frame of the vehicle. This could cause the entire structure to fail. Despite the 5 year, no mileage limitation warranty for perforating rust, Nissan has refused to comply with the warranty. At the executive complaint level, they have admitted that the warranty exists, but at the repair level, Nissan has repeatedly informed the Dealer that the vehicle is not covered by a rust warranty or that the warranty expired based on mileage. The person at the corporate complaint level refuses to speak with the dealer or affirm the coverage in writing. At the repair level, Nissan has offered a fix outside of warranty coverage (a patch) which does not p
Apple Play/radio do not turn on once the car is started. I brought it to the dealer and was told that there were no updates available at this time and I would have to replace the unit.
Aloha, TSB NTB22-028 and NTB23â018, March 2023 clearly a defect pattern in the infotainment system. Audio distorts and navigation screens freezes which could result in an accident. I contacted Nissan consumer affairs case # XXX. It was escalated to an area manager who recommended I reach out to NHTSA. Nissan is only willing to cover 50% of the cost to replace the infotainment system. Hopefully by sending this complaint form it will help having the whole cost covered. Mahalo, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The likely failed component is the Electronic Steering Column Lock (ESCL). Associated systems include the steering column, BCM, and EPS motor. Yes, the vehicle and component are available for inspection upon request (Owner: [XXX] , [XXX] ). The safety of the owner and other drivers was put at risk by the sudden, unpredictable loss of steering control (locking mid-turn). This makes it impossible to safely navigate curves or avoid hazards, leading to a high risk of a severe crash, injury, or fatality. The no-start condition also strands the owner. UNKNOWN. The report only states that the symptoms strongly align with an ESCL failure based on a diagnostic summary, but does not explicitly confirm a dealer or independent service center has reproduced or confirmed the specific ESCL component failure. UNKNOWN. The report does not mention inspection by the manufacturer (Nissan), police, or insurance representatives. The main warning symptom is the intermittent brake warning light (randomly
The likely failed component is the Electronic Steering Column Lock (ESCL). Associated systems include the steering column, BCM, and EPS motor. Yes, the vehicle and component are available for inspection upon request (Owner: [XXX] , [XXX] ). The safety of the owner and other drivers was put at risk by the sudden, unpredictable loss of steering control (locking mid-turn). This makes it impossible to safely navigate curves or avoid hazards, leading to a high risk of a severe crash, injury, or fatality. The no-start condition also strands the owner. UNKNOWN. The report only states that the symptoms strongly align with an ESCL failure based on a diagnostic summary, but does not explicitly confirm a dealer or independent service center has reproduced or confirmed the specific ESCL component failure. UNKNOWN. The report does not mention inspection by the manufacturer (Nissan), police, or insurance representatives. The main warning symptom is the intermittent brake warning light (randomly
The likely failed component is the Electronic Steering Column Lock (ESCL). Associated systems include the steering column, BCM, and EPS motor. Yes, the vehicle and component are available for inspection upon request (Owner: [XXX] , [XXX] ). The safety of the owner and other drivers was put at risk by the sudden, unpredictable loss of steering control (locking mid-turn). This makes it impossible to safely navigate curves or avoid hazards, leading to a high risk of a severe crash, injury, or fatality. The no-start condition also strands the owner. UNKNOWN. The report only states that the symptoms strongly align with an ESCL failure based on a diagnostic summary, but does not explicitly confirm a dealer or independent service center has reproduced or confirmed the specific ESCL component failure. UNKNOWN. The report does not mention inspection by the manufacturer (Nissan), police, or insurance representatives. The main warning symptom is the intermittent brake warning light (randomly
My vehicle has a serious safety defect involving the braking system and related electronic controls. The vehicle is available for inspection at any time. The main failure is sudden, unintended braking without me pressing the pedal. On November 5, 2025, around 6:20 p.m., the vehicle brake-checked in traffic and almost caused a rear-end collision. This continues to put my safety and the safety of others at risk every time I drive, but I have no other transportation for work. Along with the sudden braking, the car has loud crunching and dragging noises when braking or beginning to move, difficulty shifting between Drive, Reverse, and Park, and intermittent warning lights. Warning lights have appeared several times, and on one occasion stayed on long enough for me to bring the vehicle in. These symptoms first began in July 2025 and have continued ever since. The problems have been repeatedly reproduced by me and reported to the dealer. Although the dealership has sometimes claimed they c
My vehicle has a serious safety defect involving the braking system and related electronic controls. The vehicle is available for inspection at any time. The main failure is sudden, unintended braking without me pressing the pedal. On November 5, 2025, around 6:20 p.m., the vehicle brake-checked in traffic and almost caused a rear-end collision. This continues to put my safety and the safety of others at risk every time I drive, but I have no other transportation for work. Along with the sudden braking, the car has loud crunching and dragging noises when braking or beginning to move, difficulty shifting between Drive, Reverse, and Park, and intermittent warning lights. Warning lights have appeared several times, and on one occasion stayed on long enough for me to bring the vehicle in. These symptoms first began in July 2025 and have continued ever since. The problems have been repeatedly reproduced by me and reported to the dealer. Although the dealership has sometimes claimed they c
My vehicle has a serious safety defect involving the braking system and related electronic controls. The vehicle is available for inspection at any time. The main failure is sudden, unintended braking without me pressing the pedal. On November 5, 2025, around 6:20 p.m., the vehicle brake-checked in traffic and almost caused a rear-end collision. This continues to put my safety and the safety of others at risk every time I drive, but I have no other transportation for work. Along with the sudden braking, the car has loud crunching and dragging noises when braking or beginning to move, difficulty shifting between Drive, Reverse, and Park, and intermittent warning lights. Warning lights have appeared several times, and on one occasion stayed on long enough for me to bring the vehicle in. These symptoms first began in July 2025 and have continued ever since. The problems have been repeatedly reproduced by me and reported to the dealer. Although the dealership has sometimes claimed they c
The contact owns a 2021 Nissan Kicks. The contact stated while driving approximately 45 MPH, there was a loud boom coming from the engine compartment with several unknown warning lights illuminated. The contact stated that the traffic light turned red, and the contact stopped the vehicle, and the vehicle failed to move when the light turned green. The contact stated that the driver behind started honking the horn however, the contact was unable to drive off and waved the other driver to go around. The contact stated that when the vehicle finally responded, the vehicle reversed instead and crashed into another vehicle. The Police was called, and a Police report was filed. The contact sustained a left side muscle strain from the neck down to the hip. The contact received medical attention at the Emergency Room. The contact called the Insurance provider, and the vehicle was towed to a Collision Center. The contact was informed that the failure was transmission related. The Insurance provi
While driving the car seems to be stalling, slowing down while Iâm driving. The car feels like it doesnât want to go up to a fast speed on the highway. I feel uncomfortable and unsafe that the car will stop instantly on the highway and cause me to crash. So that is why Iâm reporting this because itâs unsafe. Secondly the left driver side window goes up in down while Iâm driving. This also makes me feel uncomfortable while driving.
While driving the car seems to be stalling, slowing down while Iâm driving. The car feels like it doesnât want to go up to a fast speed on the highway. I feel uncomfortable and unsafe that the car will stop instantly on the highway and cause me to crash. So that is why Iâm reporting this because itâs unsafe. Secondly the left driver side window goes up in down while Iâm driving. This also makes me feel uncomfortable while driving.
Iâve been going in the dealership a lot regarding this car since Iâve purchase the car On 10/09 I was charged 165.00 to get diagnosed test done on car After diagnosed Service informed me to get electrical intake valve and EMC Unit, EMC Bracket and Audio unit replaced from Nissan Service In Grand Blanc Michigan, Dealership quoted me close to $5,561 to all this electrical work fixed, General Manager King in grand blanc Michigan , called the police on me at his dealership yesterday ,after I tried to explain this to him. He only offered me to call customer service and $500 off I am Army Veteran who pays her car payment on time every month which is a $534.00 a month these people are very , unprofessional, inconsiderate and rude , my radio has not work since 08/2023, due to electrical and wiring issues EMC Unit EMC Bracket , I purchase the car in [XXX], my payoff balance is $22,000 please HELP car battery is draining almost everyday because of these electrical issues every six
Drivers side door lock will not function properly. The remote will successfully lock/unlock all of the other doors. If the drivers door is locked with the key it will remain locked despite the other doors unlocking with the remote. This problem has been widely reported on Nissan online forums, there are no indicator/warning lights associated with this issue. This issue provides the illusion of a securely locked car when then drivers door remains unlocked, providing an opportunity for theft or worse while parked. This has been an ongoing issue since purchasing the vehicle.
car will not accelerate after pressing gas pedal all the way down; has jerking motion to get it to go then sometimes will not move at all; you have to turn car off and try several times
I was driving at a speed of 32 no other cars around. All of a sudden I hear some buzzing and feel vibration, and I see a hazard icon in the dash flashing. It was a white triangle outlined in red with a red exclamation mark inside of the triangle. The car slowed dramatically almost stopping as the alarm or buzzing sounded. Then all at once the alarm stopped and the car resumed speed.
I was driving at a speed of 32 no other cars around. All of a sudden I hear some buzzing and feel vibration, and I see a hazard icon in the dash flashing. It was a white triangle outlined in red with a red exclamation mark inside of the triangle. The car slowed dramatically almost stopping as the alarm or buzzing sounded. Then all at once the alarm stopped and the car resumed speed.
Drivers door won't open from inside or outside I can climb out passenger seat when this happens and use the key to manually unlock door This happens quite often
The vehicle has a sensor in the front that will auto brake if it thinks I will crash into something . However many times itâs braked thereâs been nothing in front of the car. Iâll have great distance between my car and the one in front of me. There have been at least 4 incidents since Iâve owned the car (1 year). Thereâs no active recalls, and the light will flash that Iâm going to hit something until I shut off the car. Once I turn it back on the warning collision light is gone.
Driver Airbag Inflator Rupture
Inner Tie Rod Failures
Side curtain air bags may deploy inadvertently
Reduced Power After Engine Stall
Loss of motive power due to broken crankshaft with no ability to restart.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.