Total Complaints
9 filings
NISSAN ARMADA · model year
9 NHTSA complaints, 3 crash reports for this specific cohort.
NHTSA overall rating
4 / 5 ★
New Car Assessment Program
The 2023NISSANARMADA carries 9 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 3 crashes, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 4/5 rating, with 3/5 front crash, 5/5 side crash, and 3/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2023 ARMADA is visibility/wiper with 2 filings, followed by electrical system (2) and power train (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 54 investigation files overlapping the 2023 ARMADA, and 5 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
9 filings
Crashes Reported
3 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| VISIBILITY/WIPER | 2 |
| ELECTRICAL SYSTEM | 2 |
| POWER TRAIN | 2 |
| SERVICE BRAKES | 1 |
| FUEL/PROPULSION SYSTEM | 1 |
| UNKNOWN OR OTHER | 1 |
On the morning of Saturday, January 31st, we went to get in the vehicle and saw that the back hatch window had begun to shatter. It did not appear to be caused by vandalism or that it had been hit by any objects. Therefore, I did not report it to the police. I did report to my insurance. I took it to a Safelite AutoGlass repair shop and they agreed that it was a very unusual break. The glass did continue to break and came out completely. They put a crash wrap on it that day and today totally replaced the glass.
On the morning of Saturday, January 31st, we went to get in the vehicle and saw that the back hatch window had begun to shatter. It did not appear to be caused by vandalism or that it had been hit by any objects. Therefore, I did not report it to the police. I did report to my insurance. I took it to a Safelite AutoGlass repair shop and they agreed that it was a very unusual break. The glass did continue to break and came out completely. They put a crash wrap on it that day and today totally replaced the glass.
Bought vehicle used from dealer so it must have been damaged by previous owner. In less than 1 hour driving in freeway over 60mph in extreme outside heat of 107F, the transmission went out. It was returned to the dealer and dealer is fixing the problems.
Bought vehicle used from dealer so it must have been damaged by previous owner. In less than 1 hour driving in freeway over 60mph in extreme outside heat of 107F, the transmission went out. It was returned to the dealer and dealer is fixing the problems.
Bought vehicle used from dealer so it must have been damaged by previous owner. In less than 1 hour driving in freeway over 60mph in extreme outside heat of 107F, the transmission went out. It was returned to the dealer and dealer is fixing the problems.
On July 29, 2025, while pulling into the driveway, my 2023 Nissan Armada experienced a complete electrical and brake failure. I put the vehicle in Park, and the entire dash and infotainment screen went black while the engine was still running. The vehicle began rolling forward even though it was in Park and bumped into the house. (Minimal damage thankfully) When I tried to stop it, the brake pedal went completely to the floor with no braking power at all. The shifter was locked in PARK, and I could not put it into Reverse or Neutral. I had to press and hold the Start/Stop button to turn the vehicle off. After restarting, everything returned to normal and I was able to then shift into reverse, but this is a major safety issue there was a total loss of braking and transmission control. Currently Nissan is telling me that it could have been because the car needed a âsoftware updateâ and also can be caused by a âbad batteryâ and they have had several customers with similar break
On July 29, 2025, while pulling into the driveway, my 2023 Nissan Armada experienced a complete electrical and brake failure. I put the vehicle in Park, and the entire dash and infotainment screen went black while the engine was still running. The vehicle began rolling forward even though it was in Park and bumped into the house. (Minimal damage thankfully) When I tried to stop it, the brake pedal went completely to the floor with no braking power at all. The shifter was locked in PARK, and I could not put it into Reverse or Neutral. I had to press and hold the Start/Stop button to turn the vehicle off. After restarting, everything returned to normal and I was able to then shift into reverse, but this is a major safety issue there was a total loss of braking and transmission control. Currently Nissan is telling me that it could have been because the car needed a âsoftware updateâ and also can be caused by a âbad batteryâ and they have had several customers with similar break
On July 29, 2025, while pulling into the driveway, my 2023 Nissan Armada experienced a complete electrical and brake failure. I put the vehicle in Park, and the entire dash and infotainment screen went black while the engine was still running. The vehicle began rolling forward even though it was in Park and bumped into the house. (Minimal damage thankfully) When I tried to stop it, the brake pedal went completely to the floor with no braking power at all. The shifter was locked in PARK, and I could not put it into Reverse or Neutral. I had to press and hold the Start/Stop button to turn the vehicle off. After restarting, everything returned to normal and I was able to then shift into reverse, but this is a major safety issue there was a total loss of braking and transmission control. Currently Nissan is telling me that it could have been because the car needed a âsoftware updateâ and also can be caused by a âbad batteryâ and they have had several customers with similar break
Sunroof/Moonroof exploded while parked in driveway - loud firework/gunshot sound rang out between 9:30-10:00 PM. At that time, I went outside to find the sunroof/moonroof shattered. Brand new Nissan Armada purchased 5 months and 7 days ago. Could have been put at risk had it exploded while driving - the noise alone could've caused an accident no less the shattered glass falling on passenger/driver and or other vehicles behind if it had happened while driving. Not at this time - Nissan USA Consumer Affairs will get back with me in 5 days (3 business days and the weekend), but in the meantime my vehicle is not secure from weather or break-ins, nor is it safe to drive and was told by the dealership to not drive the vehicle. No, sunroof/moonroof was intact when parked in my driveway. Faulty glass by manufacturer that they seem to not want to cover.
Driver Airbag Inflator Rupture
Inner Tie Rod Failures
Side curtain air bags may deploy inadvertently
Reduced Power After Engine Stall
Loss of motive power due to broken crankshaft with no ability to restart.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.