Total Complaints
9 filings
NISSAN ARIYA · model year
9 NHTSA complaints for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2025NISSANARIYA carries 9 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 4/5 front crash, 5/5 side crash, and 5/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2025 ARIYA is electrical system with 4 filings, followed by exterior lighting (1) and forward collision avoidance: warnings (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 54 investigation files overlapping the 2025 ARIYA, and 5 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
9 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 4 |
| EXTERIOR LIGHTING | 1 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 1 |
| FUEL/PROPULSION SYSTEM | 1 |
| UNKNOWN OR OTHER | 1 |
| STRUCTURE:BODY | 1 |
2025 Nissan Ariya We were driving on the highway with no cars in front of us. The moonroof shattered with a loud bang. No rocks were observed since there were no cars in front of us and a tree line between the traffic in the opposite direction. Moon roof did not crack but rather exploded into thousands of tiny pieces covering the driver's face, hair, hands and body. Passenger seat was unoccupied but it was covered in thousands of pieces. Manufacturers should not make glass that is not laminated and will shatter like that. Since we did not observe the rock, we are questioning if this is a manufacturing defect. The glass seems to have exploded outwardly and not inside of the vehicle. You can see the edges of the glass facing up on the pictures.
While charging my 2025 Nissan Ariya at an Electrify America DC fast charger, the vehicle failed to complete the charging âhandoffâ between the charger and the car. The charging station instructed me to disconnect and reconnect, but after multiple attempts, the system failed to establish a proper connection. Immediately after this, the entire vehicle shut down and became completely inoperable. This was the third occurrence of the same system failure since purchase, despite the vehicle having only ~11,377 miles. I contacted Nissan Roadside Assistance, and the vehicle had to be towed. The service technician at the selling dealer (Findlay Nissan, Henderson, NV) stated that another 2025 Ariya was towed from the same Electrify America location one day prior for the exact same issue. The dealer confirmed that the vehicle required a technician reset to restart the system but stated that this was not covered under warranty. A Nissan technician informally advised me to document and report
While charging my 2025 Nissan Ariya at an Electrify America DC fast charger, the vehicle failed to complete the charging âhandoffâ between the charger and the car. The charging station instructed me to disconnect and reconnect, but after multiple attempts, the system failed to establish a proper connection. Immediately after this, the entire vehicle shut down and became completely inoperable. This was the third occurrence of the same system failure since purchase, despite the vehicle having only ~11,377 miles. I contacted Nissan Roadside Assistance, and the vehicle had to be towed. The service technician at the selling dealer (Findlay Nissan, Henderson, NV) stated that another 2025 Ariya was towed from the same Electrify America location one day prior for the exact same issue. The dealer confirmed that the vehicle required a technician reset to restart the system but stated that this was not covered under warranty. A Nissan technician informally advised me to document and report
While charging my 2025 Nissan Ariya at an Electrify America DC fast charger, the vehicle failed to complete the charging âhandoffâ between the charger and the car. The charging station instructed me to disconnect and reconnect, but after multiple attempts, the system failed to establish a proper connection. Immediately after this, the entire vehicle shut down and became completely inoperable. This was the third occurrence of the same system failure since purchase, despite the vehicle having only ~11,377 miles. I contacted Nissan Roadside Assistance, and the vehicle had to be towed. The service technician at the selling dealer (Findlay Nissan, Henderson, NV) stated that another 2025 Ariya was towed from the same Electrify America location one day prior for the exact same issue. The dealer confirmed that the vehicle required a technician reset to restart the system but stated that this was not covered under warranty. A Nissan technician informally advised me to document and report
We pulled up to an EVGO Charging station with 27% battery charge & 57 miles available. When we hooked up to the charging station it didn't recognize the vehicle & advised to detach & reconnect. We repeated this step 5 times before calling EVGO customer support. They rebooted the charging station & discovered it was the vehicle malfunctioning. My 2025 with only 764 miles on it read EV System Off. The entire car is an EV & it would not start. We couldn't move the vehicle out of the way for others to charge so they parked as close as they could to use the charging station. I contacted Nissan customer support for a tow and AAA called me back charging me $533.50 to tow directly to Riverside Service department to honor the extended warranty. 3hrs later I called AAA back waiting to be picked up & I was informed that they were not responsible for transporting people. We got stranded in Baker with my [XXX] mom with [XXX] & my [XXX] son for 8 hrs because no rideshare would pick up the fair. We
Component or system that failed: Electric Drive System / Charging System / Software â repeated failure displaying âEV System Offâ message, rendering vehicle inoperable. Description of incident: This is the second time within 30 days that my 2025 Nissan Ariya (VIN: [XXX] ) has completely shut down and become undriveable. On [XXX], while attempting to use a DC fast charger at Electrify America (1150 E Flamingo Rd, Las Vegas, NV), the vehicle failed to begin charging. After a few attempts, the dash displayed âEV System Offâ and the car could not be restarted or shifted into gear. It had to be towed again â same as the incident on [XXX], which occurred under nearly identical circumstances. Safety risk: This failure left me stranded twice, with no warning or ability to drive. Had this happened on a freeway or in a rural area, it could have been dangerous. The dealer has only reset the vehicle each time with no resolution. Reproduction and inspection: The issue was inspected b
3 days after purchasing the vehicle the forward collision warning light and rear cross traffic light came on. The forward collision light warning also came and and deactivated my cruise controls. It was taken back to the dealer for a diagnostic which was unsuccessful and did not show any errors. The car was given back to us and 3 days later while my wife was taking the kids to school, the same errors occurred plus the dashboard went dark, and the driver's seat inflating back rest started to inflate and deflate. The car was taken back to the dealer and has been there for close to a week. I was given a call by the Nissan Service Representative stating that they will be replacing the forward assist part.
3 days after purchasing the vehicle the forward collision warning light and rear cross traffic light came on. The forward collision light warning also came and and deactivated my cruise controls. It was taken back to the dealer for a diagnostic which was unsuccessful and did not show any errors. The car was given back to us and 3 days later while my wife was taking the kids to school, the same errors occurred plus the dashboard went dark, and the driver's seat inflating back rest started to inflate and deflate. The car was taken back to the dealer and has been there for close to a week. I was given a call by the Nissan Service Representative stating that they will be replacing the forward assist part.
3 days after purchasing the vehicle the forward collision warning light and rear cross traffic light came on. The forward collision light warning also came and and deactivated my cruise controls. It was taken back to the dealer for a diagnostic which was unsuccessful and did not show any errors. The car was given back to us and 3 days later while my wife was taking the kids to school, the same errors occurred plus the dashboard went dark, and the driver's seat inflating back rest started to inflate and deflate. The car was taken back to the dealer and has been there for close to a week. I was given a call by the Nissan Service Representative stating that they will be replacing the forward assist part.
Driver Airbag Inflator Rupture
Inner Tie Rod Failures
Side curtain air bags may deploy inadvertently
Reduced Power After Engine Stall
Loss of motive power due to broken crankshaft with no ability to restart.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.