NISSAN ARIYA · model year

2023 NISSAN ARIYA

63 NHTSA complaints, 6 crash reports, and 4 active recalls for this specific cohort.

NHTSA overall rating

5 / 5 ★

New Car Assessment Program

The 2023NISSANARIYA carries 63 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 6 crashes, 0 fires, 3 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 4/5 front crash, 5/5 side crash, and 5/5 rollover scores derived from standardized barrier and dynamic tests.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2023 ARIYA is electrical system with 21 filings, followed by engine (9) and power train (8). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 4 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 54 investigation files overlapping the 2023 ARIYA, and 5 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

63
Complaints
6
Crashes
0
Fires
3
Injuries
0
Deaths
2023 NISSAN ARIYA — NHTSA crash-test profile NHTSA NCAP crash-test star ratings for the 2023 NISSAN ARIYA. Overall composite: 5.0 of 5 stars across 3 safety dimensions. Front CrashSide CrashRollover 5.0 NHTSA NCAP of 5 stars
  • Front Crash 4.0 ★
  • Side Crash 5.0 ★
  • Rollover 5.0 ★
NHTSA overall 5.0/5 stars, with front-crash, side-crash and rollover ratings from standardized NCAP barrier and dynamic tests.

Total Complaints

63 filings

Crashes Reported

6 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

NHTSA NCAP overall: 5/5 — Top NCAP rating · Front: 4/5 · Side: 5/5 · Rollover: 5/5

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM21
ENGINE9
POWER TRAIN8
VEHICLE SPEED CONTROL5
FUEL/PROPULSION SYSTEM3
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL2
UNKNOWN OR OTHER2
SERVICE BRAKES2
STEERING2
FORWARD COLLISION AVOIDANCE: WARNINGS1
EXTERIOR LIGHTING1
LANE DEPARTURE: ASSIST1
WHEELS1
TRACTION CONTROL SYSTEM1
AIR BAGS1

Recalls (4)

23V65700028/09/2023

ELECTRICAL SYSTEM:PROPULSION SYSTEM:INVERTER

Nissan North America, Inc. (Nissan) is recalling certain 2023 Ariya vehicles. The inverter software may detect a short circuit and shut down the EV system, resulting in a loss of drive power.

23V13100028/02/2023

STEERING:CRITICAL FASTENERS

Nissan North America, Inc. (Nissan) is recalling certain 2023 Ariya vehicles. The steering wheel bolt may have been tightened incorrectly or not installed.

24V56000025/07/2024

ELECTRICAL SYSTEM:PROPULSION SYSTEM:INVERTER

Nissan North America, Inc. (Nissan) is recalling certain 2023 Ariya vehicles. The inverter software may misdiagnose an error, which can shut down the EV system, resulting in a loss of drive power.

24V39100003/06/2024

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR

Nissan North America, Inc. (Nissan) is recalling certain 2023 Ariya vehicles. O-rings inside the electric front traction motor may have been damaged during assembly, which can result in an internal oil leak and an unexpected loss of drive power.

Recent Complaints

20251219ENGINE

The contact owns a 2023 Nissan Ariya. The contact stated that while driving approximately 40 MPH, the vehicle unexpectedly lost motive power. The contact became aware of smoke coming from the engine compartment. There was no warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that oil was leaking from the vehicle, causing the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact later went to the dealer; however, the vehicle was not taken to the dealer for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000.

Mileage: 60,000

20251113ELECTRICAL SYSTEM

DEFECTIVE COMPONENT & FAILURE MODE The vehicle suffered a failure in the 12-volt battery system, potentially involving the DC-to-DC Converter or the associated charging logic. This malfunction caused the lead-acid 12V battery to be severely overcharged and boiled while the vehicle was plugged in and parked. CATASTROPHIC SAFETY HAZARD The failure resulted in the release of highly toxic and flammable gases into an enclosed residential space (my garage), posing an immediate, life-threatening risk: TOXIC GAS POISONING: The boiling battery released a massive amount of Hydrogen Sulfide gas, identified by the distinctive, strong rotten-egg odor. H2S is a cellular asphyxiant and is fatal at high concentrations. EXPLOSION/FIRE RISK: The boiling battery also released highly flammable Hydrogen H2 gas, creating an explosion hazard inside the closed structure of the home. CHRONOLOGY OF EVENTS Tues, 11/11/25 (approx. 5:00 PM): Noticed strong rotten-egg smell in the garage while the vehicle was

20251008POWER TRAIN

The contact owns a 2023 Nissan Ariya. The contact stated that while driving at an undisclosed speed, there was a loud thud coming from the vehicle. There was no warning light illuminated. The contact stated that while attempting to inspect the vehicle, the vehicle restarted while in park, and unexpectedly rolled away. The contact was able to quickly re-enter the vehicle and stop the vehicle. The vehicle was towed to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 77,000.

Mileage: 77,000

20250817POWER TRAIN

I had just left the [XXX] on the [XXX] when our Ariya suddenly lost power at highway speeds. It felt like a very dangerous situation, because there are very long distances between exits in this area, and the shoulder is somewhat narrow in spots. The high voltage battery had been DC fast charged to 95% at said service area minutes earlier. But the display suddenly went to 0%, turtle mode appeared, and the message “Warning Service EV System” showed on the display. For some reason, the windshield wipers also activated momentarily, despite it being a clear summer day. It was not possible to maintain speed, as the car had a power limit of about 10%. I was fortunate that we were able to limp the ~10 miles to the next exit behind a very slow RV. However, the car slowed down dramatically when going uphill. It was a very white knuckle experience. Once we made it off [XXX], I was able to slowly coast into a gas station parking lot and collect myself. I tried turning off the car and turning

20250817ELECTRICAL SYSTEM

I had just left the [XXX] on the [XXX] when our Ariya suddenly lost power at highway speeds. It felt like a very dangerous situation, because there are very long distances between exits in this area, and the shoulder is somewhat narrow in spots. The high voltage battery had been DC fast charged to 95% at said service area minutes earlier. But the display suddenly went to 0%, turtle mode appeared, and the message “Warning Service EV System” showed on the display. For some reason, the windshield wipers also activated momentarily, despite it being a clear summer day. It was not possible to maintain speed, as the car had a power limit of about 10%. I was fortunate that we were able to limp the ~10 miles to the next exit behind a very slow RV. However, the car slowed down dramatically when going uphill. It was a very white knuckle experience. Once we made it off [XXX], I was able to slowly coast into a gas station parking lot and collect myself. I tried turning off the car and turning

20250706ELECTRICAL SYSTEM

my car isnt listed for a current recall but should considering the software update does not match. Recall Reference: P4A30, P4A31 should have included my call as i dont have that update. Update 283C36PA5E is before the one shown in the recall.

20250606CrashVEHICLE SPEED CONTROL

The contact owned a 2023 Nissan Ariya. The contact stated that, while pulling out of an end parking space, the driver made a third-point turn. While reversing, the vehicle suddenly stopped. The corner of the vehicle hit a pillar. The driver looked into the camera. There were no objects in the camera view. There was no alert activated. The contact pulled back into the parking spot with her foot on the accelerator pedal. The vehicle suddenly accelerated to 40 MPH, jumped the curb, hit a young tree, a dumpster, and an electrical box. There were no warning lights illuminated. While exiting the vehicle, there was an abnormally loud revving sound. Prior to the failure, the vehicle failed to shift into reverse. There was a symbol of two vehicles. The vehicle restarted and worked as designed. There were no reported injuries, airbags did not deploy, fire or police report was filed. The vehicle was towed to a tow lot. The vehicle was deemed a total loss. The local dealer was not contacted. The

Mileage: 5,982

20250606CrashPOWER TRAIN

The contact owned a 2023 Nissan Ariya. The contact stated that, while pulling out of an end parking space, the driver made a third-point turn. While reversing, the vehicle suddenly stopped. The corner of the vehicle hit a pillar. The driver looked into the camera. There were no objects in the camera view. There was no alert activated. The contact pulled back into the parking spot with her foot on the accelerator pedal. The vehicle suddenly accelerated to 40 MPH, jumped the curb, hit a young tree, a dumpster, and an electrical box. There were no warning lights illuminated. While exiting the vehicle, there was an abnormally loud revving sound. Prior to the failure, the vehicle failed to shift into reverse. There was a symbol of two vehicles. The vehicle restarted and worked as designed. There were no reported injuries, airbags did not deploy, fire or police report was filed. The vehicle was towed to a tow lot. The vehicle was deemed a total loss. The local dealer was not contacted. The

Mileage: 5,982

20250606CrashBACK OVER PREVENTION

The contact owned a 2023 Nissan Ariya. The contact stated that, while pulling out of an end parking space, the driver made a third-point turn. While reversing, the vehicle suddenly stopped. The corner of the vehicle hit a pillar. The driver looked into the camera. There were no objects in the camera view. There was no alert activated. The contact pulled back into the parking spot with her foot on the accelerator pedal. The vehicle suddenly accelerated to 40 MPH, jumped the curb, hit a young tree, a dumpster, and an electrical box. There were no warning lights illuminated. While exiting the vehicle, there was an abnormally loud revving sound. Prior to the failure, the vehicle failed to shift into reverse. There was a symbol of two vehicles. The vehicle restarted and worked as designed. There were no reported injuries, airbags did not deploy, fire or police report was filed. The vehicle was towed to a tow lot. The vehicle was deemed a total loss. The local dealer was not contacted. The

Mileage: 5,982

20250514CrashAIR BAGS

The contact owns a 2023 Nissan Ariya Engage. The contact stated that while driving at approximately 2 MPH in a parking lot, as he depressed the brake pedal and was about to shift the vehicle to park (P), the vehicle inadvertently accelerated. The contact stated that the vehicle jumped the curb and crashed into a building head-on. The contact stated that the air bags did not deploy, and the front collision avoidance had not activated. The contact stated that the building wall had fallen and crushed the front of the vehicle, and the hood to the windshield. The contact stated that the police arrived but had not issued a report. The contact stated that he was examined by EMT at the scene, but he declined medical treatment. The contact stated he had pain in his ankles, wrists, and back, but was not seriously injured. The contact stated that the vehicle was towed to an impound lot. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximate

Mileage: 3,200

20250514CrashFORWARD COLLISION AVOIDANCE

The contact owns a 2023 Nissan Ariya Engage. The contact stated that while driving at approximately 2 MPH in a parking lot, as he depressed the brake pedal and was about to shift the vehicle to park (P), the vehicle inadvertently accelerated. The contact stated that the vehicle jumped the curb and crashed into a building head-on. The contact stated that the air bags did not deploy, and the front collision avoidance had not activated. The contact stated that the building wall had fallen and crushed the front of the vehicle, and the hood to the windshield. The contact stated that the police arrived but had not issued a report. The contact stated that he was examined by EMT at the scene, but he declined medical treatment. The contact stated he had pain in his ankles, wrists, and back, but was not seriously injured. The contact stated that the vehicle was towed to an impound lot. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximate

Mileage: 3,200

20250514CrashVEHICLE SPEED CONTROL:ACCELERATOR PEDAL

The contact owns a 2023 Nissan Ariya Engage. The contact stated that while driving at approximately 2 MPH in a parking lot, as he depressed the brake pedal and was about to shift the vehicle to park (P), the vehicle inadvertently accelerated. The contact stated that the vehicle jumped the curb and crashed into a building head-on. The contact stated that the air bags did not deploy, and the front collision avoidance had not activated. The contact stated that the building wall had fallen and crushed the front of the vehicle, and the hood to the windshield. The contact stated that the police arrived but had not issued a report. The contact stated that he was examined by EMT at the scene, but he declined medical treatment. The contact stated he had pain in his ankles, wrists, and back, but was not seriously injured. The contact stated that the vehicle was towed to an impound lot. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximate

Mileage: 3,200

20250423TRACTION CONTROL SYSTEM

The contact owns a 2023 Nissan Ariya. The contact stated while driving 35 MPH in the snowy weather, while depressing the accelerator pedal driving up a mountain, the traction control failed to operate as designed. The contact stated that the vehicle pulled into left lane. The contact was able to get down the mountain and the warning message stopped illuminating. The message that the front stability was disabled was displayed. The contact stated that the dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however, the result was unknown. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 14,000.

Mileage: 14,000

20250403WHEELS

Vehicle tires last less than 10k miles before tread depth is unsafe. I have complained to Nissan and they take no responsibility despite being the company that selected these tires, and there are multiple instances of failure for this vehicle. I should not have to buy new tires on a $60k car with less than 10k miles on it.

20250320STEERING

I am writing to formally report a series of safety concerns I have encountered with my Nissan vehicle. These issues have been brought to the attention of both the service department and Nissan directly, but they remain unresolved. I believe these defects pose significant safety risks, not only for me as the driver but also for others on the road. Below is a detailed account of the problems: Spontaneous Locking and Unlocking: The vehicle intermittently locks and unlocks itself without any input from me. This issue compromises security and creates a potential safety hazard while driving or when the vehicle is parked. Malfunctioning Steering Wheel Controls: The steering wheel controls often become unresponsive and freeze, particularly during the use of cruise control. This prevents me from canceling cruise control unless I press the brakes abruptly, which could lead to unsafe situations on the road. Melting Dashboard Emitting Toxic Vapors: The dashboard of the vehicle begins to melt du

20250320FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

I am writing to formally report a series of safety concerns I have encountered with my Nissan vehicle. These issues have been brought to the attention of both the service department and Nissan directly, but they remain unresolved. I believe these defects pose significant safety risks, not only for me as the driver but also for others on the road. Below is a detailed account of the problems: Spontaneous Locking and Unlocking: The vehicle intermittently locks and unlocks itself without any input from me. This issue compromises security and creates a potential safety hazard while driving or when the vehicle is parked. Malfunctioning Steering Wheel Controls: The steering wheel controls often become unresponsive and freeze, particularly during the use of cruise control. This prevents me from canceling cruise control unless I press the brakes abruptly, which could lead to unsafe situations on the road. Melting Dashboard Emitting Toxic Vapors: The dashboard of the vehicle begins to melt du

20250123POWER TRAIN

This is the fourth time this has happened to us during normal driving. I pulled out onto a highway and suddenly with no prior warning, the car lost all power and went into what I can only describe as a "limp mode" and wouldn't go above 5 mph. I had to quickly pull off the road as traffic was catching up at highway speed. The dashboard flashed "Malfunction, see owners manual" and we had an orange triangle with an exclamation point as well as a circle with exclamation point with a wrench next to it. The traction control light and car with exclamation point were also lit up. After limping to a cross road we turned the car completely off for 5 min and when we restarted it, it worked normally. The same thing happened July 25, 2024 and I had the car in the dealership. They said they could not recreate the issue even though I showed them video of the dashboard acting strangely. The service manager said he believed something had blocked the front bumper sensor and that it should be fine now. W

20250123ELECTRICAL SYSTEM

This is the fourth time this has happened to us during normal driving. I pulled out onto a highway and suddenly with no prior warning, the car lost all power and went into what I can only describe as a "limp mode" and wouldn't go above 5 mph. I had to quickly pull off the road as traffic was catching up at highway speed. The dashboard flashed "Malfunction, see owners manual" and we had an orange triangle with an exclamation point as well as a circle with exclamation point with a wrench next to it. The traction control light and car with exclamation point were also lit up. After limping to a cross road we turned the car completely off for 5 min and when we restarted it, it worked normally. The same thing happened July 25, 2024 and I had the car in the dealership. They said they could not recreate the issue even though I showed them video of the dashboard acting strangely. The service manager said he believed something had blocked the front bumper sensor and that it should be fine now. W

20250123ENGINE

This is the fourth time this has happened to us during normal driving. I pulled out onto a highway and suddenly with no prior warning, the car lost all power and went into what I can only describe as a "limp mode" and wouldn't go above 5 mph. I had to quickly pull off the road as traffic was catching up at highway speed. The dashboard flashed "Malfunction, see owners manual" and we had an orange triangle with an exclamation point as well as a circle with exclamation point with a wrench next to it. The traction control light and car with exclamation point were also lit up. After limping to a cross road we turned the car completely off for 5 min and when we restarted it, it worked normally. The same thing happened July 25, 2024 and I had the car in the dealership. They said they could not recreate the issue even though I showed them video of the dashboard acting strangely. The service manager said he believed something had blocked the front bumper sensor and that it should be fine now. W

20241223ENGINE

Car losing power while driving, and powering down to zero. Also slowly goin backwards while in standard drive mode. Dealership has been troubleshooting for 3 weeks and not fix has been found.

Compare 2023NISSANARIYA to Similar Vehicles

NHTSA Investigations 5 Open

View all investigations

Frequently Asked Questions

How many complaints does the 2023 NISSAN ARIYA have?
The 2023 NISSAN ARIYA has 63 NHTSA complaints, 6 crashes, 0 fires, 3 injuries, and 0 deaths reported.
What is the safety rating for the 2023 NISSAN ARIYA?
The 2023 NISSAN ARIYA received an overall NHTSA safety rating of 5/5, front crash rating of 4/5, side crash rating of 5/5, and rollover rating of 5/5.
Are there any recalls for the 2023 NISSAN ARIYA?
Yes, the 2023 NISSAN ARIYA has 4 recall(s). The most common affected component is ELECTRICAL SYSTEM:PROPULSION SYSTEM:INVERTER. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2023 NISSAN ARIYA?
The most-complained component for the 2023 NISSAN ARIYA is ELECTRICAL SYSTEM with 21 complaints. Other frequently reported areas include ENGINE and POWER TRAIN.
Is the 2023 NISSAN ARIYA safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2023 NISSAN ARIYA has an NHTSA safety rating of 5/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.