MERCEDES-BENZ METRIS · model year

2022 MERCEDES-BENZ METRIS

9 NHTSA complaints, 1 crash report, and 5 active recalls for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2022MERCEDES-BENZMETRIS carries 9 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 1 crash, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2022 METRIS is fuel system, gasoline with 5 filings, followed by fuel/propulsion system (2) and electrical system (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 5 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 1 investigation file overlapping the 2022 METRIS. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

9
Complaints
1
Crashes
0
Fires
0
Injuries
0
Deaths

Total Complaints

9 filings

Crashes Reported

1 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
FUEL SYSTEM, GASOLINE5
FUEL/PROPULSION SYSTEM2
ELECTRICAL SYSTEM1
UNKNOWN OR OTHER1

Recalls (5)

23V44400026/06/2023

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.

23V88100021/12/2023

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Daimler Vans USA, LLC (DVUSA) is recalling certain 2022-2023 Mercedes-Benz Metris vehicles. The fuel pump may shutdown, causing a loss of drive power.

25V46300011/07/2025

EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT

Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Fe

22V13400008/03/2022

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak.

26V07000006/02/2026

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE

Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 and 2022-2023 Mercedes-Benz Metris right-hand-drive vehicles. Water may accumulate on the air bag control unit, which can cause the air bags not to deploy as intended.

Recent Complaints

20251125FUEL/PROPULSION SYSTEM

My 2022 Mercedes-Benz Metris recently experienced a sudden onset of engine issues, triggering the Check Engine Light. Diagnostic data retrieved from the vehicle (via onboard telematics) revealed the following error codes via onboard OBD GPS Bouncie: P0300: Random/Multiple Cylinder Misfire Detected P0301: Cylinder 1 Misfire Detected P0304: Cylinder 4 Misfire Detected Upon professional inspection, a mechanic diagnosed the root cause of these misfires as critically low fuel pressure resulting from a failed low-pressure fuel pump. The mechanic advised that the fuel pump requires immediate replacement. These symptoms (low fuel pressure causing engine misfire and potential stall) align exactly with the safety defect described in NHTSA Recall Campaign #23V881 (and the related #23V444). That recall describes a defect where the fuel pump impeller deforms and meets resistance, causing a drop in fuel delivery and potential loss of motive power. Despite my vehicle being the same model year (2

20250910FUEL/PROPULSION SYSTEM

Recently took my vehicle in to get the brakes check and inspected. Technician at Mercedes Benz noticed a fuel leak in the upper fuel line. We both thought was very odd because the vehicle only has 35k miles on it and the line is visibly in great condition. I did a little research and found that there was a recall for this exact issue. But it seems that my vin wasn’t in the recall. I contacted Mercedes and told me to reach out to you guys. I’ve had multiple issues with Mercedes upon the delivery of my van. It was missing a Hermes module and had parts incorrectly installed. I ordered this van brand new and picked all the options. I have no doubt that my van some how missed this recall due to Mercedes absolute incompetence as I have had to deal with their incompetence to the full extent to the point where corporate actually awarded me a $1000 check to compensate for my bad experience And now they are trying to charge me over $1000 for this fix when it is clearly a recall.. please hel

20241007FUEL SYSTEM, GASOLINE

The contact owns a 2022 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 23V881000 (FULL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

20241003FUEL SYSTEM, GASOLINE

The contact owns a 2022 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 23V881000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while accelerating, the vehicle was hesitating. There were no warning lights illuminated. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was 4,650. VIN tool confirms parts not available.

Mileage: 4,650

20240923FUEL SYSTEM, GASOLINE

The contact owns a 2022 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 23V881000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving approximately 75 MPH, the vehicle started sputtering and decelerating without warning. The contact pulled over to the side of the road, turned off the vehicle, and waited a while before restarting the vehicle. The contact was able to continue driving without further issues. The vehicle was taken to the dealer where it was confirmed that the part to do the recall repair was not available. The manufacturer was made aware of the failure. The failure mileage was 13,000. VIN tool confirms parts not available.

Mileage: 13,000

20240722FUEL SYSTEM, GASOLINE

The contact owns a 2022 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 23V881000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

20240130FUEL SYSTEM, GASOLINE

The contact owns a 2022 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 23V881000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

20230830CrashUNKNOWN OR OTHER

Vehicle moved away backwards after placing vehicle in park. Vehicle is in a repair shop in Calgary, Alberta, Canada. Driver's door, door frame, and rear door damage. After placing the vehicle in park following pulling the vehicle forward in drive, I stepped out of the driver's door and the vehicle began moving backwards. I was nearly injured as the open driver's door was bent 180 degrees around as it struck a building support column. I made it partially back into the vehicle, just clearing the door-column squeeze, one leg in and one leg still on the ground trying to get on the brake as I slide past the support column in the drivers foot well. I fell out once past the support column and the vehicle continued to travel backwards another 10 feet or so before striking a tree. The Mercedes Benz dealer in Calgary gave me a copy of a recall notice for Sprinter vans. The dealer informed me Sprinter vans apparently have the same shifter components as the Metris vans. The recall notice was for

20230305ELECTRICAL SYSTEM

The Audio30 multimedia system is so slow to respond it amkes driving the vehicle unsafe. Can this please be investigated.

Compare 2022MERCEDES-BENZMETRIS to Similar Vehicles

NHTSA Investigations

Frequently Asked Questions

How many complaints does the 2022 MERCEDES-BENZ METRIS have?
The 2022 MERCEDES-BENZ METRIS has 9 NHTSA complaints, 1 crashes, 0 fires, 0 injuries, and 0 deaths reported.
Are there any recalls for the 2022 MERCEDES-BENZ METRIS?
Yes, the 2022 MERCEDES-BENZ METRIS has 5 recall(s). The most common affected component is FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2022 MERCEDES-BENZ METRIS?
The most-complained component for the 2022 MERCEDES-BENZ METRIS is FUEL SYSTEM, GASOLINE with 5 complaints. Other frequently reported areas include FUEL/PROPULSION SYSTEM and ELECTRICAL SYSTEM.
Is the 2022 MERCEDES-BENZ METRIS safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.